Problems with Adobe in WebEx

What are the reasons that an Adobe PDF might not show to participants in WebEx?

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Similar Messages

  • "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)

    We are getting the following error "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)" and a gray screen appears (Image not viewable) with multiple users. We are using Adobe Reader XI (11.0.05) and (11.0.06). The current workaround is to log off the website and log back in. Once the user logs back in, the pdf will appear. However it occurs anywhere from 2-8 times in a day. Anyone else having this issue or know of another workaround? Any suggestion with how to fix? Please help!!

    Hi Valerie,
    Please let me know the version of Adobe Acrobat/Reader & operating system installed on your computer?
    Also, try this:-
    Launch Adobe Reader/Acrobat.
    From the menu, choose Edit -> preferences -> General
    Uncheck the option for "Enable Protected Mode at startup"
    Restart the Adobe Reader and web browser.
    Regards,
    Aadesh

  • I have problem with adobe bridge cs6. Every time I open it Bridge tells me to Purge Cache. I have CS

    I have problem with adobe bridge cs6. Every time I open it Bridge tells me to Purge Cache. I have CS6 on two computers and it works fine on one of them. I have tried to reinstall it without succeeding to fix the problem. Does anyone have the same problem and a solution to it?
    "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation."

    You must have a Mac.  Try this.
    Quit Bridge, from user library (NOT system and root library) preferences folder find and delete the com.adobe.bridge5.plist file manual. Do this also in same user library caches folder (Caches/Adobe/Bridge CS6) and inhere find and the folder called 'cache' and drag it to the trash.
    restart Bridge holding down option key and choose reset preferences, then try again.

  • Problems with Adobe Speedgrade CS6 in Windows 7

    I am having problem with Adobe Speedgrade CS6 on my Windows 7 machine with the following specs:
    Windows 7 Ultimate SP1
    Gateway FX 6800-01e
    2.67 GHz i7 Quad-core processor
    16.0 GB RAM
    750GB primary hard drive (Seagate ST3750528AS)
    2 - 2TB secondary hotswap drives
    NVidia Quadro 4000 w 2GB dedicated RAM
    2 Acer 231SHL HD monitors running in extended dual screen mode
    Adobe Speedgrade 6.0.4x25
    It takes almost 3 minutes to open and when it does open it is slow to respond. After trying to troubleshoot it through driver updates, etc., I have done a totally clean reinstall of Windows 7, updated drivers where applicable, and disabled all malware and antivirus protection to rule out interference.  I have also tried uninstalling it and reinstalling it.  I have also applied the latest update through the program interface. The other components of the suite I have installed are:
    Premiere Pro CS6
    After Effect CS6
    Acrobat XI
    Audition
    Bridge
    Photoshop (32-bit and 64-bit versions)
    Lightroom 4.3
    Prelude
    The other components, including Premiere and After Effects open fine with no problem. I would appreciate any assistance with this problem that might be offered, as I am frustrated and stumped.  Thanks in advance!
    -Carl Hayes
    "What we have here is failure to communicate." - Strother Martin as Captain in Cool Hand Luke.

    Hi,
    Have you get rid of the problem ?
    I've got almost the same problem. Every program from adobe production premium are working fine, but when I start movie on speedgrade windows blows off.
    It's on windows 7 pro.
    Thanks in advance

  • Hi I've a big problem with adobe acrobat reader XI pro and I hope you can help me. The problem is; when I past copied text from some pdf books (not all of them) it past symbols only! wherever I past it! and even if I coped that text from another pdf reade

    Hi
    I've a big problem with adobe acrobat reader XI pro and I hope you can help me.
    The problem is; when I past copied text from some pdf books (not all of them) it past symbols only! wherever I past it! and even if I coped that text from another pdf reader (adobe pdf reader, internet browsers, ...etc.).
    This problem started to happen since yesterday when I installed adobe acrobat reader XI pro to try it before I buy it, and before that when I was using the free adobe pdf reader I was totally able to copy any text from any pdf and past it anywhere with nothing wrong.
    What can I do?
    thank you a lot.

    There is no product called Adobe Acrobat Reader Pro. There is
    - Adobe Acrobat Pro ($$)
    - Adobe Reader (free)
    Which do you have? And are you a programmer?

  • Communication problem with Adobe 9.0 and HP Printer when I scan

    I'm having a problem getting a .pdf file to come up when I scan from a HP 5610 All-in-one printer. Have uninstalled and reinstalled HP software three times but when I scan and want a pdf file it won't communicate with Adobe 9.0 reader for some reason. Is there a setting in Adobe reader that's a problem?
    Thanks.

    Thanks...found out that an HP5610xi All-in-One will not completely communicate with Adobe 9.0   Had to go to Adobe 6.0
    Date: Thu, 17 Dec 2009 03:19:49 -0700
    From: [email protected]
    To: [email protected]
    Subject: Communication problem with Adobe 9.0 and HP Printer when I scan
    May be that the HP software doesn't support Adobe Reader 9.
    >

  • Problems with Adobe Flash Professional CC (CS6 too) to save animated .gif file or perfect .swf file

    Hello,
    I have a problem with Adobe Flash Professional CC and CS6 to save animated .gif file. Here is very simple work with logo. But I can't save a perfect file swf or gif and it's so bad news for me. Logo .swf file save with bugs. Bugs just see then file insert in freeshop page. Here is just example test page, it let you see logo bugs - http://tagraseshop.graphicsrim.eu . Here is real page, but it's not my, it's freeshop with old logo and I have corect it - http://www.tagras.lt
    Animated .gif file absoluted not saved in Flash CC. Just gif picture. And why? My os Windows 8.1 .  Indeed I try to save on Adobe Flash Professional CS6. It's not save too...
    Gif "animated" - https://mega.co.nz/#!D8pEVaRR!Gjg-nI4T-0vROV9xCa1XfXz4br1X9lpQfUR0nQNT LK4
    Swf with bugs - https://mega.co.nz/#!jo5lSRyS!1x6GjWqYsf7n4KknUs6eF8EqZXEv9e8RsSpGd8h5 jGQ
    Fla - flash document - https://mega.co.nz/#!C94nCDSS!7yKF9FIBvYtVC9r8kYiJ0l0xzUm_R2HwgoXks6iM zUA
    Perfect animation speed is here - http://e-shoptagras.graphicsrim.eu
    Who can help to me?
    Any ideas?
    Thanks for your help in advance!

    Thanks, but I use publish/export settings with GPU hardware acceleration and flash version 11.2 (and 11.8) but nothing happening.
    And why gif file is not all transparenty then I insert on lightblue background? It can't export good quality? Also I use Photoshop, After Effects, Adobe Edge Animate. And nothing happening. Egde animate file .oam is not good for old website navigation. It can't be inserted in freeshop site from navigation... I use logo file .oam just for example here - http://e-shoptagras.graphicsrim.eu
    In reality I want swf file, but we don't find why logo flickering? here http://tagraseshop.graphicsrim.eu
    All file's are transparenty - https://mega.co.nz/#!f8B2CD5R!J8uCJt9Sdq4Suz4HLhTHz8bzJcSWXMBIKcKZgkD3z8c
    I need help! Please!

  • Could not complete the Render Video command because of a problem with Adobe Media Encoder.

    So initially, my problem was solved, but it stopped working again.  Same issue.  I tried installing the media encoder app, but no luck please help!
    Here's the original post:
    Hello, I'm running a macbook pro retina, and previously I was able to render video with no issue, and now this is popping up.  I've tried deleting and reinstalling photoshop, but it was not helpful. I would very much appreciate any help or guidance.  Thanks!
    Here's the error message I get:
    Could not complete the Render Video command because of a problem with Adobe Media Encoder.
    Here's the original thread: Could not complete the Render Video command because of a problem with Adobe Media Encoder.

    Have you tried re-installing Photoshop?
    Benjamin

  • Problem with Adobe Reader not being able to run with Maverick  10.9.2?

    problem with Adobe Reader not being able to run with Maverick  10.9.2?

    Have you updated your version of Adobe Reader?

  • Problem with adobe premiere CS5 file not responding

    I have a problem with Adobe Premiere software, some time ago I was given a file in Adobe Premiere project contains a hard drive to my revision. but when i try to do the project on my computer I was often faced with the problem of not responding. What should I do with this constraint. Thank you.

    I would suggest your first action to be logging this question on the user forum for Adobe Premier, not this one for Adobe Captivate.
    Try here...

  • Problem with Adobe Premiere Elements 10 : error DW046

    Dear community members,
    I have bought Adobe Premiere Elements  10 and installed it from the DVDs on my MAC OSX10.5.8 on december 27, 2013
    When creating a new project , I get the following message :
    following a serious error, Premiere Elements 10 must stop
    Then I click OK and I get a new message :
    The Premiere 10 application has closed suddenly after having been rebooted
    Then I end up to the error report window. I have sent the error report  to Apple  ( I can send it to you if you want)
    I have also got the following error message :
    DW046 : following conflicting process were running, block : dynamiclinkmanager
    Notice : it seems this problem is occuring since I underwent a power failure while working on a project. When I want to open an existing project I get the following message :
    it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
    When I say YES, I save it and it comes back to the welcome menu and I cannot see this project.
    I have tried to deinstall and reinstall Premiere 10 : this is impossible since I am required to deactivate dynamiclinkmanager that I cannot find.
    Notice that Adobe AIR is unable to find a solution whilst it recognizes there is a problem.
    Thanks you for your help

    AT Romano,
    The various links you have provided were very helpful. I could kill the dynamiclinkmanager.
    It seems that it is now working.
    Thank you, your reply was very quick and your advices very good
    Kitaguchi38
    Date: Wed, 1 Jan 2014 19:39:00 -0800
    From: [email protected]
    To: [email protected]
    Subject: problem with Adobe Premiere Elements 10 : error DW046
        Re: problem with Adobe Premiere Elements 10 : error DW046
        created by A.T. Romano in Premiere Elements - View the full discussion
    kitaguchi38
    When you get the message
    it seems that Premiere Elements has closed in an unexpected way during the last session. Do you want to open the previous project?
    Do you go to the last AutoSave to open that or do you go to the save location of the project file (project.prel) to open that file?
    Are you getting message to close the dynamiclinkmanager so that you can move forward?
    If so, please check out dynamiclinkmanager location in the following link
    http://helpx.adobe.com/photoshop-elements/kb/preference-file-locations -photoshop-elements.html
    Have you seen this Photoshop Elements Forum thread with the same DW046?
    http://support.muse.adobe.com/message/4771879
    More later.
    ATR
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  • Problem with Adobe Premiere Elements 12 using Scary Halloween template

    I'm having a problem with Adobe Premiere Elements 12 using Scary Halloween template under Menu Theme.  My problem is the red line is default to Scenes.  I would like it to default to Play.  How can I do that? Is it a bug?
    Side Note:  Other template default to Play Movie
    Thanks

    jeffrey caban
    No bug. Just the way the .psd for the Scary Halloween template was put together.
    You are going to have to get into the .psd for the Scary Halloween template and rearrange the
    Layer Sets. Do you know how to do that? If not, I will give you very specific instructions on how to
    do that.
    You want the order of the Layer Sets to look like
    That is what worked for me just now to get the disc menu Preview to open to the main
    menu with the red highlight under Play.
    We will be watching for your reply.
    ATR

  • Problem with adobe reader, commenting

    one of our authors is using adobe reader x 11,1, and I send him a pdf (enabled commenting and measuring), but for some reason the commenting-fields does not show on his screen?
    should I save the pdf in another way?

    What do you mean by "commenting fields" exactly? By “commenting filds” I mean the tools in top of the page – delete, highlight etc. When I send the pdf, I save it as “file - save as -  reader extended pdf – enable commenting and measuring”, otherwise the commenting tools normally don’t appear by the author.
    Are they existing comments? no, it is the text in his pdf-book he needs to correct
    Is he able to access the commenting tools? no
    You can try sending a non-enabled version since Reader 11 can add comments to a non-enabled document. will try that J
    Fra: George Johnson [email protected]
    Sendt: 6. november 2012 16:16
    Til: Forlagene Idag & Nordan
    Emne: problem with adobe reader, commenting
    Re: problem with adobe reader, commenting
    created by George Johnson <http://forums.adobe.com/people/George_Johnson>  in Creating, Editing & Exporting PDFs - View the full discussion <http://forums.adobe.com/message/4826849#4826849

  • Downloaded Adobe Reader the new one XI ... now can't open PDF files.. removed and reinstalled.... won't work.  Message : There is a problem with Adobe Acrobat/Reader.-

    Message there is a problem with Adobe Reader/Acrobat.  If it is running please exit and try again. 0.104

    It is usually quicker to get a reply if you provide all relevant information, e.g. your operating system / your Reader XI version.

  • How do you fix error message "There is a problem with Adobe Acrobat/Reader. (6:6)

    How does one fix error message "There is a problem with Adobe Acrobat/Reader.
    If it is running, please exit and try again. (6:6)

    http://www.essexinfo.net/queens-road-residents-association/assets/documents/village-voices is one example but a whole lot of the material which has been uploaded as pdf files over the last four years is now unviewable - if you click on the link you just get a black page.  The main site url is http://www.essexinfo.net and our site is the Queens Road Residents Association.  I have just gone through every link on the site and a number of links when clicked on will not bring up the material.  I tried going into Adobe 10 on my computer and disenabling protected mode as was suggested on your forum and at first when I went back into the essex info site it seemed to have worked when I clicked on a link that had only produced a black page.  However when I went back to test all the other links I found that the problem was still re-occuring.  This is really weird as the site and my connections to it which I sometimes make by directly accessing the site and sometime via a link from our QRRA blog have always worked perfectly with no problems up to now.  I downloaded adobe 10.1 on 8 March 2011.
    I contacted essexinfo separately but they said everything seemed to be OK at their end working from within the system.
    If you can help I would appreciate it.
    Pat

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