Problems with color matching when printing...

     Hi, I work for a small family business in the P.O.P. industry.  We currently have myself and one other designer, we both take illustrator files that have come from the graphic design firm that we contract with and get them ready to print on our Vutek QS3200.  However ever since acquiring the printer we have begun to run into problems with the colors when printing.  When the files are exported off of my computer, I use either .tif or .pdf files, they print as they should, the colors seem to match the proof and everything goes smoothly.  However when the other designer exports a file, he tends to do mainly pdfs, the colors tend to be extremely different from where we want them.  Also we will get very strange results, such as yesterday he kept getting a faint yellow 1/2" border around his prints.  After I believe 3+ hours of him trying, I was given the original CD and instructed to try.  After 15-20 minutes of making the changes that we needed to make (adding a new price point) and ripping, mine printed perfectly. 
     We both use Macs, both have CS3 Design standard, only differences between the computers are mine is newer and a bit faster, and I'm running OS 10.5.6 and he has 10.4.  He has also at some point loaded various color profiles, whereas my CS package is just whatever the default is when I loaded it.  When we were being trained he grabbed the color profile off of the Colorburst RIP server and loaded onto his computer, plus I believe he has a couple for freelancing purposes on there as well.  My thought is that these profiles are somehow corrupting the files that are going through that computer, but I honestly am lost with it at the moment.  He believes the problem lies within the fact that he does not have the newer OS, I honestly cannot see that as having any effect on this at all.  I was wondering if anyone has run into any similar problems, or if anyone might have any advice on this issue?  I would really like to be able to solve this, as I was hired to do mainly structural design for the P.O.P. and I'm having to put in a lot of overtime to get my work done along with the additional work that I'm having to do.
Thanks for your time

I've got a few years experience calibrating large format printers.  First, the Yellow sounds like a file problem.  I used to work with two workstations, one PC ( RIP station ), and one Mac ( file prep station ).  I tend to agree with you in that the OS is probably not the problem.  But, any Colorburst profiles should remain in the RIP, not in the originator application.  My workflow consisted of creating EPS files that were based on established color settings in their given applications ( i.e., Illustrator, Photoshop ) which were interpreted by the RIP which had it's own calibrated profile ( perhaps more than one based on how many different substrates were being used ).  Your partner may be complicating things by incorporating a RIP profile prematurely.  If there are deviations big enough to be noticed, there has to be something in the application color settings that is causing some type of corruption.  This could lead back to the operating system, but I would think it lies somewhere in Bridge or the application color settings.  Start there.  You should seriously consider implementing a calibration system if you do not have one already.  Another slight possibility is the driver's ability to interpret files coming out of Leopard vs. files coming out of Tiger.  It may benefit you both to be in the same operating system dynamics, using the same driver versions and RIP profiles.  At the very least, match everything that is currently working successfully and put them on both machines.  If there is still a noticeable problem in color matching, then something is seriously wrong and you should call in a prepress profiling expert.  Hope this helps.

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