Problems with ios7; I can not download any new App
In general, I feel the new ios7 makes my ipod 5 slow, it has had a couple of problems, most of them minor or have a simple solution, or can be ignored while they fix it... what I can not ignore is that I can not download ANY new App...
I have been able to update a couple of them, though they have been very slow, now when I try to download something new, it seems like it'll work, but it never asks for my password as it used to and it never appears in the screen as downloading or anything. It is like if they'd just get stuck and waiting for it to react...
¿anyone else has had this problem? ¿advice? ¿solutions?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App stores and sign ut and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
Similar Messages
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My phone won't update the apps or let me download any new ones. Been going on for few days now.
Many developers are releasing updates today because tomorrow Apple is shutting down iTunes Connect (the developer backend to iTunes) for the holidays. This could be affecting things, but I doubt it.
You can try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears. Try again to see if the problem persists. -
Does any one has the same problem ? I can't download or update any app using app store from the mobile
I am not able to download any app in the App Store. The download circle starts to spin and stops again after a few seconds.
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I Got my new iPod touch 5th gen and I put my Apple id in and all that so then I go to download a paid app and then it says I have to put my 2 security questions and I dont remember the 2 questions and I dont remember the rescue email. Please help I also put $101.72 on my account and I want to spems it.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116371) -
I am trying to change the country/ region on my store account. When I press the 'change country/region' section in 'my account' it does nothing.... I have moved country, so I cannot enter valid details of payment and so the store is refusing all app requests.
Has anyone a way around this please?Before you can change countries in iTunes, you will need to have a valid payment information addressed in Ireland. When you have one, you can go ahead and change the country on your account.
- sign in to iTunes
- go to Account Information page
- enter your Apple Id and password
- click on Change country or Region
- enter your new information then save
If you will have a hard time, I suggest contacting email support.
https://expresslane.apple.com/GetproductgroupList.action -
I have a problem in this email I can not download any program I do not know why I hope gauged reason and rapid response and thank you
We're going to need more, clear information.
I'm not sure what email has to do with it, but are you having trouble downloading programs?
If so, what are you trying to download and what happens when you try? -
can not download any program from the App and I can not update any programdownloaded in advance .. Seems to me just to wait and remain so throughout the day .. I want a solution to this problem
Any solution!!!!!!!
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I created an Apple ID on my iPhone, but I can not download any application because a message appears saying that iTunes store can not login. The strange thing is that my Apple ID works perfectly when I try to access my icloud browser on my iMac and even I join this forum. I login with my ID system icloud without problems! Why can not I download applications? What relationship has between iTunes store and iCloud?
You cannot download the same Apps that you have on your iPhone. They are two seperate stores.
The store you have on your iPhone is the same for any iDevice (iPad, iPhone and iPod)
The store on your MacBook is only for Macs. -
I can not download any files using Safari ? when I choose to download application file the URL include the file name and stop responding. Any help??
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Why I can not Download Any Apps by Itunes11.3 on my MacBook Pro?
At first I wanna give you a thanks for All you guys.....
I'm facing a great trouble now-a-days. I can not Download Any Apps by Itunes11.3 on my MacBook Pro. But I can do ti by 10.1 or before version. When I see such this problem, I thought if I update my OsX, my problem gonna be all right. But nothing gonna fine. till I'm facing same problem. I download Itunes again and again but nothing gonna change. Now please say me, what can I do???The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you running any anti-viral software or a firewall? Little Snitch? -
My iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?
my iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?
I have two Apple Accounts. One in Switzerland and one in China. I used to be able to updates all of my apps by clicking individual apps. One day I clicked update all by accident. Ever since that, my iphone cannot update any of the apps. Nor is it able to download any new apps. Please kindly let me know how to make the phone back into work with the apps.
Many thanks.I find it difficult to believe that it took you a year to realize your phone was defective.
Restore the phone as new. Wait a couple of days before adding any apps to see if it's running ok. Then, add apps a couple at a time so that, if any of them cause issues, you'll have an idea which one. -
My iPad can not download any thing at all.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
Cheers, Tom -
I have a problem with the mac can not read video files with the extension IMOD. How can I solve this problem?
By doing a Google search.
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I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem
All content from iTunes is tied to the account that downloaded it, so the id that shows when trying to download updates should be the account that 'owns' that app. Do you recognise the id that is showing e.g. has anybody else downloaded or synced content to your iPad ?
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Have you opened Reader from Start>All programs (on Windows) or Applications (on Mac) yet?
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