Problems with IPhone 5 and File Sharing with ITunes

I am using an app that let's you create ringtones. Once created you are supposed to be able to see the songs in the file sharing part of the apps tab on IPhone device on ITunes. However, I can't scroll down to see my files. I can see the part that says apps that allow file sharing, but if I click and arrow down it only moves on the left part of the screen and changes the device to Genesis. I recently purchased a Mac, and this is the first time I am using ITunes with Mac and have this problem.

I am using an app that let's you create ringtones. Once created you are supposed to be able to see the songs in the file sharing part of the apps tab on IPhone device on ITunes. However, I can't scroll down to see my files. I can see the part that says apps that allow file sharing, but if I click and arrow down it only moves on the left part of the screen and changes the device to Genesis. I recently purchased a Mac, and this is the first time I am using ITunes with Mac and have this problem.

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