Problems with my new E71x
I tried setting up multiple e-mail accounts such as Hotmail, Yahoo and G-Mail on my phone a week ago. Unfortunately, I mistakenly ended up adding multiple MSN.com mailboxes. There are also blank spaces and a '?' symbol that appears after the accounts.
I tried the method of going to the '@E-mail' symbol and deleting the mailboxes but the multiple boxes and Hotmail/MSN accounts aren't acknowledged. The only listed account is the Yahoo despite Hotmail being my main account. I'm not sure what I did wrong to be stuck with these extra boxes.
I'm also having problems with WLAN not appearing on the main menu from time to time. It also started showing a pop up window asking me what proxy server I wanted to use.
Is there a way to completely reset the phone so I can start over from square one or do I have a bad phone that needs to be replaced?
Thanks in advance for any help!
Update: I continued searching and realized 'formatting' the phone was what I was trying to say. I followed the instructions, entered the code and started from scratch. All the previous problems were cleared up and it's running like a champ again! For anyone else who might need the codes:
because newer nokia devices have udp- user data preservation feature even if you reset your phone data will remian intact. the only way to truly get rid off your stuff is to use option 3 on this list. understand that you will lose all your data and make sure you ahve a back up of everything you need before doing this. the default code is always 12345. the restore setttings option DOES not remove any data, just restores default settings on your phone.
1. *#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list. The default code for all operations listed here is 12345
2. *#7370# - Reformat your phone
3. This you perform as a last resort. Nothing else is working.If the phone is not showing any activity, proceed with hard formatting , turn off your phone, hold the following buttons while pressing the power button. (the default code is 12345)
hard reset - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen. once you feel the phone power up you can let go off the power button while still holding all three buttons ( for Nokia 5800XM - use the following buttons to do a hard reset, GREEN/RED/CAMERA keys pressed all at once on power up. this will only work on 5800's that have firmware version 20... and up. )
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service for assistance.
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<edited by host>
Thanks,
<edited by host>
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P6:
P7:
P8:
P9:
P10:
Analysis symbol:
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Fault bucket 1279649891, type 5
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P6:
P7:
P8:
P9:
P10:
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