Problems with recently purchased phone
I have an iphone 3g on pay as you go. I have activated the sim. I reset it as I bought it second hand. I cannot get bluetooth to sync with other phones and when I try and download a free app it will not recognise the login details i have set.
The only Bluetooth protocols currently available are headset and handsfree device, it won't sync with other phones.
Start iTunes on your computer, make sure you are logged into your iTunes account, then connect and sync your iPhone. After that you should be able to acquire apps on your iPhone.
Similar Messages
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Problem with Recent Purchase?
I recently had a problem with a purchase and didn't know it, and was wondering how I get that resolved?
If it is an issue with a song not playing correctly, you may be able to re-download it with iTunes in the cloud beta. Log in to your account, click on "Purchased" in the Quicklinks section, and re-download the song.
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Cannot "Report problem" with recent purchase.
I am using Windows 7 Pro w/ Internet Explorer 11 and iTunes v11.1.3.8. Both these are latest versions as far as I know. Despite this, when I go to report a problem with a recent download, IE shows a message I must be using the latest versions of these two applications in order report the problem.
What to do about this?If it is an issue with a song not playing correctly, you may be able to re-download it with iTunes in the cloud beta. Log in to your account, click on "Purchased" in the Quicklinks section, and re-download the song.
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My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls
This is a User to User Forum...
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.
Hi ..
I replied to you here > Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it -
I am experiencing on going problems with my i phone 4 due to me sharing an i tunes account with my daughter. I have been told by apple to cancel my existing (shared) i tunes account and open a new one for my use only. How do I do this? I cant find any links in i tunes to do this. mountfield
No, it's done on the computer, it's just done on the web and not through iTunes. I guess you could do it on the iPhone, but it would be easier to do on the computer.
Just go to the site linked above, then click on the big blue button and fill out the neccessary information. -
The iTunes library on our laptop is correct and up to date with recent purchases and downloads; however, our desktop does not have any of these when using it. Home sharing is turned "ON" with both computers. Why is the desktop not showing the same content and how do I resolve this?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2 -
i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..
Hi shldr2thewheel,
it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
Sincerely in need of help once again,
Kim -
I downloaded IOS6 earlier today and my 4S has died twice, it has gone from 45 to 32% in the last 5 minutes and i have icloud, internet, all apps closed with nothing running at all!! There is a serious problem with ios6, my phone was working hot at chargering time. Apple need to address this asap!!!!
Hi Suzy Q,
I can send and receive calls.
I get "messaging stopped" when doing a lot of texts.
Texts come up "ghosted" meaning they have the text on the bottom and a transparent one overlaid on top. they then become one. But I get the ghosting most of the time when I go into a message from a contact to send a text.
When I go to call logs or text logs, the numbers come up first, and then then the names pop up randomly, meaning not in order down the page, until they are all shown. lots of lag time.
It runs slow.
I have 5 apps on here. I should be able to have a lot of apps on here, and play music, and have files, and...and....and.
I can get online but doing a Google search, when the page with the choices comes up, it is blurred and I have to tap on the screen for it to become clear and readable.
When online and scrolling, it hitches sometimes/lags/gets stuck then unstuck
I get VZWAVS has stopped. (not sure if those are the right letters)
The status bar that is supposed to be gray with the new update, goes back and forth between green--the old os--to gray. And I have found no continuity with when I get green or when I get gray.
I get a black screen on occasion.
sometimes the proximity sensor doesn't work.
sometimes when I have my bluetooth on and have "hands free mode" on, I get the a text message read through the headset and also through the handset.
I soft reboot often--turn it off wait a bit and -
I have a problem with my I phone usually have cannot hear clearly the person calling me,what should i do about it?
Hi - it depends on how old your iPhone is. Is it fairly new or if its less than 28 days old you can bring it back to the store if bought through one of the common networks. I had an earpiece problem when I bought mine after just 10 days or so, I couldn't hear anyone through the earpiece and exchanged in store for Free.
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Im trying to update, but all it does is backup my phone, My itunes is updated, BTW, I just went to Apple bar, i had previous problem with prior phone, now im having this update problem with thyis new phone, someone HELP!!
Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.
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I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?
The problem is I have no computer to use the Itunes and can't go to last purchase. Also, I have ipad 2 using the same adminstrator and have the same problem.Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
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I have problem with my i phone
i have problem with my i phone,charges not, not come on at all the screen is dead,even when i try to synchronize with i tunes is dead to.please help me.
Hi alex0637,
I know that can be frustrating that your iPhone will not power or charge. Start with taking a look at the article below to troubleshoot the issue further. If you cannot get it to power back on then you will need to contact Apple Support for further assistance.
If you can’t charge your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203030
Take it easy,
-Norm G. -
i have problem with my I PHONE 4S Always its time out then i must restart my I phone please any help about this case ??
Hello Pllumb,
It sounds like you are unable to turn on Wi-Fi because the option is grayed out in Settings. Use these steps from the following article named:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, please see these steps.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I have a problem with my i phone ,
My i phone 4 with serial no. 84040U7UA4S is closed to American communication network AT&T and now I live in Cairo Egypt so is there any way to convert it to be opened international to be able to use in Egypt
kindly please if you are the key person of this problem please help and if not please forward this e-mail to the right person.
Thanks in advance for your positive action , and we do appreciate your prompt reply.Sell that iPhone to someone going to US or already in US
and buy one locally. AT&T does not unlock iPhones for any one
for any reason. You cannot use that iPhone in Egypt. There is
no problem with your iPhone - it is working as intended: it was
locked to AT&T and still is.
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