Problems with System Update 3.14.0019 after installation SP2

Have you encountered problems with System Update 3.14.0019 after installation SP2 for Windows Vista?
 After this upgrade I view  this error: "An error occurred while gathering user information."
Thanks for the help

A known issue.  It wasn't supposed to be supported until SP2 is RTM.  However, look at the stickied post in the forum for some bad news about SU.
x61s

Similar Messages

  • Again problems with System Update

    Hello
    Yesterday I've newly setup my computer with Windows Vista. After this installation I have usually install Lenovo System Update first. I have installed the newest version (3.14.0008) and I'm trying now to use it, but it always tells me, that there are no packages available for my system.
    The strange thing is, that the package index (around 400 KB), which is normally downloaded, is never downloaded. The connection settings in Internet Explorer are correct.
    Does anyone else have the same problems? On saturday, everything went fine with System Update. Since yesterday, I'm unable to get any software or drivers.
    Maybe there's a problem with the package server?
    Thanks for any response.
    raftbone

    Yes, we here in Germany have also problems, the same message appears.
    The Update Server seems down, try again later or tomorrow.
    See on "thinkpad-forum.de" are also users with this problems.
    Greets
    Message Edited by Agotthelf on 07-21-2008 09:56 AM
    Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
    Please insert your type, model (not S/N) number and used OS in your posts.
    I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
    TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
     English Community       Deutsche Community       Comunidad en Español

  • Problem with System Update 5.01.0005

    Hi.
    I have a X220 (PN: 42912BG) with problem installing the latest TVSU. It would not start, it only give me a message saying it can not find the C:\Program Files (x86)\Lenovo\System Update\ConfigService.exe. Does anybody els have this problem, and any good solution for fixing it?
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    Current SU release date is 02/04/13  version 5.02.007
    If the installer fails (interrupted), as shown in screen above. You will have to hunt down the msi install log.
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    ==
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    MSI (c) (A8:B0) [11:54:16:953]: Windows Installer installed the product. Product Name: Lenovo System Update. Product Version: 5.02.0007. Product Language: 1033. Manufacturer: Lenovo. Installation success or error status: 0.
    ==
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  • Problems with System Update

    I am using a 3000 N200 Model 0769-a8u.
    Twice now system update has stopped working.
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    The first time I had the problem I reinstalled system Update Version 3.14.  I was then able to download the package information file and then download updates.
    I have now reinstalled 3.14 but still have the same problem.
    Any suggestions appreciated.

    DSpider wrote:
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    Error: Subreport could not be shown
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    Yog Li
    TechNet Community Support

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    .twoColFixLtHdr #mainContent { zoom: 1; }
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    </head>
    <body class="twoColFixLtHdr">
    <div id="container">
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        <div id="Righty">
          <ul id="MenuBar2" class="MenuBarHorizontal">
        <li><a href="index.php">Search</a>      </li>
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