Problems with the home button and generally freezing and shutting down often.

Question

I have had this iPad 2 for around 3 months. After about a month I noticed that I was having to press the home button multiple times in order to get it to respond. It is now at a stage where I have to press it as many as 12-13 times. It's won't do this every time but all day for maybe 3 out of 5 days the other times it works fine.
As well as this I have also had issues with the Internet shutting down, Skype going crazy, picture albums popping up and then vanishing and so on. I'm not a computer wiz but I would describe it as going crazy two or three times a day.
While I was in a shopping centre about a week ago I asked about the problems in an apple store. The man was very helpful and asked if I had it on me so he could look at it. Unfortunately I didn't be he said I could bring it back whenever I like and it would take around 30 mins for someone to check it out. He said most Likley they would just give me a new one and that would be that. So of course happy that it could be sorted I went home. Today I decided to drive the nearly two hours down to Brisbane after having a nightmare time trying to Skype my friend this morrning. I hot to the store and asked if it could be looked at only to be told I need an appointment. I showed the card that I had been given and explained what I had being told. To cut a long story short he agreed that I had been told that but said the assistant clearly didn't know what he was on about and that I should come back. I offered to wait but dispute the shop being more full of staff watching movies and downloading songs then actual customers I was basically denied any sort of help and told to call the office to arrange an appointment.
Sorry to rant! I just thought that apple were renowned for good service? 5 hours later I'm home with the same issues.
If anyone has had similar problem with the device or even customer service I would be intrested.
Regards,

Answer 1

Me too!  I had many bugs and returned my phone for a brand new one that did this the first time it was turned on at the Apple store.  I was told it is a "software issue" and to "reboot the phone" if it continued to happen.  It happens almost every time I try to use my phone.  I've rebooted three times in a row some days.  Nothing really seems to help.  I keep waiting for an update.