Problems writing metadata in Bridge CS4

Anyone seeing this? When I add metadata to my RAW images in Bridge, I frequently get an "Error writing metadata" message. If I have selected a folder full of images, say 700 images, I get 700 error messages. The only option is to force quit.
The problem seems to happen reliably if thumbnails or preview images are still being created, though I've had it happen with a stable folder.
Another consequence of the force quit under these circumstances is that I lose all my image adjustments on my raw files. It seems the sidecar .xml files get corrupted.
I'm on Mac 10.4.11, and the problem happens on both the desktop and the laptop.

That explains why the problem is worse on the laptop. Here's what I have in the deesktop Mac Pro, which is only 15 months old:
ATI Radeon X1900 XT:
Chipset Model: ATY,RadeonX1900
Type: Display
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: ATI (0x1002)
Device ID: 0x7249
Revision ID: 0x0000
ROM Revision: 113-A52027-140
EFI Driver Version: 01.00.140

Similar Messages

Problems writing metadata in bridge

hi all,
we are using mobile users on OD with 10.6.6 and 10.6.7 clients.
in bridge CS5 on a mounted afp volume some users can add metadata and rating to pictures, others can't.
i tried all thinkable ways:
user A, AFP mount as user A = works
User B, AFP mount as user B = fail
User A, AFP mount as user B = works
User B, AFP mount as user A = fail
the AFP share comes from a Solaris ZFS pool, ACLs are correct, both users can modify files in finder or photoshop, indesign - you name it - no problem.
i already deleted the cache files of the users, the plist, even tried a totally new mac pro. i deleted the .BridgeCacheT files and verified, that the bridge cache path is writeable for the users.
nothing.
is there any way to raise the logging level of bridge or force it to give any debug messages? it simply sits there and says nothing.
thanks in advance.
michael

Bridge is not designed for use over a network, there are a lot of threads in the archive of this forum about this subject. Check also Google for the 'Image Archivist". This guy has a blog and did succeed in use over network but it needs a lot of discipline...

Replace Metadata in Bridge CS4 appears to truncate 5.9GB .PSB File; Does CS6 do this too?

I am running Photoshop CS4 on a MacBook Pro with Mac OS X 10.6.8, and ran into a problem with Bridge. I would like to know if this problem occurs with Photoshop CS6. Here's the sequence of events:
1. I have a 5.9GB .psb file created with PS; it loads into PS cleanly - no errors.
2. In Bridge, I create a metadata template, and apply it to my .psb file using "Replace Metadata".
3. The "Replace Metadata" operation completes quite quickly, no error messages
4. Immediately after the "replace Metadata" operation Bridge reports that my 5.9GB file is now a 1.6GB file - 4.3GB smaller!!
5. Bridge displays the updated metadata, no visible indication anything is wrong.
6. Now the file will not open in Photoshop - the read starts, but errors out with "unexpected end of file".
7. I restore the 5.9GB file and can open it in Photoshop without problems.
Update:
This problem is not specific to the "Replace Metadata" function in the Bridge menu. I get a similar result by updating the metadata for this file in the Metadata Panel; the resulting file is truncated, but appears to be a different size this time, and it will not open in Photoshop - same error message as before.
This is a 34-image 36856px X 7464px panorama

Thanks for your suggestion, appreciate your effort to help. The link you provided seems to focus on transfer rates and performance; it does take a while to write or read this file, but I expect that. I'm not using RAID of any flavour. I do not expect file corruption, which is what I believe is happening (and PS is reporting).
I have a number of large panoramas; this is the largest. I believe the largest of the others is a bit over 3GB; I have no difficulty updating the metadata in the other panoramas through the metadata panel or with "Replace Metadata". All of these files live on the same drive (therefore connected to the same firewire port). They are backed up to a USB drive with Time Machine, and I've recovered the 5.9GB file from the Time Machine drive a number of times. I can always read the recovered file with PS, and the size after recovery is always exactly the same. When I realized that the size of my 5.9GB file changed during/because of the metadata update, I reverted to an earlier stage in the post-processing, got a 3.8GB .PSB and put a copy on DVD; the DVD copy is good, and I can easily and quickly reconstruct the 5.9GB file by applying the same actions used the first time (the 5.9GB file has three layers that are not in the 3.8GB .PSB). I have not tried to change metadata in the 3.8GB PSB, and can't try that for the next few weeks as I'll be travelling. The only thing I'm certain of is that updating the metadata in the 5.9GB .PSB reduces the size to 1.6GB (put text in Headline field through Metadata panel) or 1.4GB ("Replace Metadata" in Bridge Tools menu), depending on how the update is done.
So, the 5.9GB file has survived several complete transfers (PS=>Disk, Disk=>Time Machine, multiple Time Machine=>Disk, PS=>Disk to 3.8GB after deleting layers, and Disk(3.8GB)=>DVD) with no signs of corruption.
It's very hard to accept the idea that there's some kind of hardware problem that afflicts just one file. The 5.9GB file is output from PS CS4, and I can read it back into PS with no problem.
I'll watch this forum for a few days to see if there are more answers until I have to travel. If not, I'll figure it out another way and report a bug in CS6 if that appears to be appropriate.

No metadata in Bridge CS4

Hi all
I am having the problem that the metadata that should be in my photographs are not being showed in Bridge CS4, it just says:
f/ -- ISO -- and so on..
When I open the same picture in PS CS4 it just works perfectly and there it does show the EXIF data..
( I am using RAW (cr2) files from the Canon EOS 1D Mark IV )
Can anyone help me with getting my EXIF data showed in Bridge?
Kind regards,
Dennis Rademaker
www.RademakerFotografie.nl

Thank you for your reply,
This is not the problem, it does show the metadata panel with ISO and f/ etc, but the values are all " -- ".
Looks like my 1D IV is not supported yet...
Also I have other question, my thumbnails are real small and have black bars in the top & bottom, cant get it back to large thumbnails.
What shoud I do?
Kind regards,
Dennis Rademaker

Exporting Metadata In Bridge CS4

Bridge CS3 used to have a decent metadata export script, CS4 seems not to have this feature. How do I export the metadata from multiple image files in CS4 as a file type readable by EXCEL?

   An excellent little script Paul and I thank you for it.
   May I make several suggestions. This comes from a user and not a programmer so I am looking at it from the possibility of future usage. I am not trying to be critical, as I do love this little gem, only seeing how I would use it.
Have it so that the directory structure does not export. A user will likely be saving the CSV file in the same directory so showing the directory is moot. Or make it optional.
Have it so that the last used set of selected fields (row headings) become the default. It saves the user from having to select the same ones time after time.
Have the selected fields show up as the row headings in the file.
   I have needed something like this. I have a large collection of digital archives (10,000+ images) which is metadata centric and which I am using for a web site. Since Adobe does not have a way to export my carefully created and crafted metadata enmasse I can easily see where this script can aid in my design.
   In the past I have been forced to copy my metadata information from Bridge into my design. This was tedious after the 800th or so crafted HTML file. Using this script I can now export it to a spreadsheet for usage.
   Thank you!

Problems with keywording in Bridge CS4

Hi,
I am using Bridge CS4 to add keywords and captions (descriptions) to my photos. However, I have noticed that when I change the photos from location, from one folder to another, Bridge cannot recognize the keywords anymore (no problem with the captions). The same happens if I change the name of the folder where the photos are in. This problem happens if I do those folder changes outside Bridge AND also INSIDE Bridge.
However other programs (Picasa, Windows7 AND surprisingly Photoshop CS4) will recognize the keywords after those folder changes.
Can someone help me with this Bridge problem ? is this a well known bug ?
Anthony

i have tried with 2 out of the 3 options. I cannot purge the cache, i will then loose all the information (labels, ratings,...) on my big database (160,000 images). (http://kb2.adobe.com/cps/331/331083.html)
It did not work ;-(
Another very strange thing, i noticed that the 10% of pictures that were not affected by the problem are in 99% of the cases vertical (portrait pictures)...
Thanks for trying to help !
Anthony

Problem with thumbnails in Bridge CS4

I was having a problem with Adobe Bridge crashing on me when I was looking at a large amount of images - like all my 2011 images. I'd read online that I needed to purge my cache and delete my preferences by holding down the ctrl key when starting Bridge and choosing all three options to "reset preferences", "purge entire thumbnail cache" and "reset standard workspace".
I did this, but it really did not solve my problem. I'm still working on that. It did create a problem that all my raw files show up without thumbnails, and I can't for the life of me figure out how to regenerate these thumbnails. I've tried downloading the camera raw plugin and installing that again and it does not help.
My raw files are from a Pentax K100d and are pef files.
I went back to some old photos, in my 2010 folder. When it first came up it showed the thumbnail for just a brief moment. It then went blank and then up popped that stupid little flower icon that I seen when there is no thumbnail.
Any help would be appreciated.

Thank you so much for your response.
I am running 64 bit Vista. I have CS4 and found that the latest version of Camera Raw that I could install was version 5.7. I found the install instructions on the Adobe site. As it told me to do, I downloaded the zip file for version 5.7 and extracted. I moved the Camera Raw.8bi file from the top directory into C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS4\File Formats and moved the Camera Raw.8bi file from the Win64 folder into C:\Program Files\Common Files\Adobe\Plug-Ins\CS4\File Formats.
Does this look right to you?
I can double-click on any of my raw "pef" files and I can edit them in Camera Raw, no problem. I can also look at the "about Camera Raw" and see that it shows version 5.7.
It just won't generate thumbnails.
This worked in the past. What happened to mess things up is a long story. I got a new camera, a Nikon D5100. What I did not realize was that this camera was too new for CS4 to be able to recognize. The updates that include this camera are only for CS5. At some point after I got this camera and came home with a ton of vacation pictures - saved as Raw + Jpg (so I had a ton of photos) bridge started crashing. I don't know if it was the size and or number of photos that I was trying to have visible in Bridge at one time or what. I started Goggling what could be the problem. I found one source say that I needed to reset the preferences and such and that I should start Bridge while holding the ctrl key and choose all three items to reset. I did this and my thumbnails that were there for all my old photos shot with my Pentax k100d went away. I just see a flower icon in their place. I've not been able to get them back. I have since moved all those big photo files to another folder and the crashing has stopped. Now I just have the problem that I caused.
What bothers me is that I saw a post here in this forum that says to never use the "purge cache" option from the edit > preferences box in Bridge. I can't find this post again. I have done this also before I saw that. I have also moved my cache to another location so that it had to create a new one. Still this does not work. I've restarted Bridge, rebooted, "purged the cache for the selection" and "generate high quality thumbnail". Nothing I've tried works.
Would reinstalling Bridge help? Do I have to install all of Photoshop? Do I have to uninstall first?

Problems with metadata in Bridge CS3

We have a couple of problems:
Problem 1: Every time images are rotated we are losing the embedded metadata?
When an image arrives from a photographer and shows an orientation of 90° in the camera exif metadata (as seen in Bridge) we have to rotate it (or just resave it in Photoshop) so that it appears the right way up. This causes it to lose its metadata.
Obviously if we do all the rotating BEFORE we input metadata then this isnt a huge problem.
However it is a problem if the images arrive with metadata that we would like to keep.
Problem 2 Weve noticed that Bridge doesnt always write metadata to a file across the server. Weve run tests to check this: we write metadata to a file using Bridge but when we open the image in Photoshop its not there. Is this a known fault?
Thank you very much for any help,
Susannah

According problem 1: this is not normal behavior and you could try first to restart Bridge holding down option key to reset the preferences.
But if you experience this also on the server I don't know if this solutions works. And according to problem 2, you should open a case on Adobe support using the little contact button top right on this page, not many users (including me) of this forum are using a server or know a lot about of that workflow :-(
You could try a forum search also on the word server (Search for forum only works when you are on the mainpage with al the post for Bridge for some strange reason...)

Problem writing metadata to Jpegs originating from Macs

Everything works great when trying to write metadata to a JPEG that originates from a PC. But since my company runs a website, we have to be able to handle JPEGs that come from Macs. I've run across an issue where trying to write metadata to a Mac-JEPG causes an error.
Specifically it occurs in TIFF_MemoryReader::ParseMemoryStream(*), where the code tries to find the tnailIFDOffset value. For PC-JPEGs, it returns a sensible value, but with Mac-JPEGS, the value is 0x65005020. Which is clearly beyond the image size.
The result being that no metadata is saved to the image. A workaround is to download the image, open in a PC Photoshop, and try again with that new image. This suggests the problem is in the file structure of Mac-JPEGs.
Does the toolkit support these images? Is there a better code-centric workaround? Do I have to re-encode the image to PC format before I use the toolkit?

Hi,
I have just started working with XMP data manipulation using XMP toolkit.
I am able to read and update XMP data successfully, but not getting an idea to write back to JPEG file.
Is there any API in XMP Toolkit to perform this task?
If not, Please give me some guidelines for this....
Thanks.

Problems exporting metadata (using bridge).

Hello.
I'm trying to export metadata from OWB to Discoverer. I've a multidimensional model and now I want to explore it using Discoverer.
When I export metadata, OWB creates a file like:
BEGIN End User Layer Export
EUL_Version 3.1.92.0.7
EUL_Unique_Id 20030315095138
EUL_Characterset_WE8MSWIN1252
Define Object
Type BUSINESS AREA
Name AREA CASO 1
mName AREA CASO 1
mDescription Área de negocios del caso de estudio del almacén de comestibles.
mId
EndDefine Object
Define Object
This file can't read by Discoverer because not is a XML file. How can I export the .eex using XMI especification?
Thanks.

Juan Antonio,
What version of Warehouse Builder are you using?
It seems you have selected the Discoverer 3 bridge which may not generate an XML file (I am not sure about the Discoverer 3 format).
Anyway, you have to define a business area in OWB (or collection if you use OWB904) that contains the object definitions you want to export when you run the bridge.
Mar.

Reading Canon 5D EXIF Metadata in Bridge CS4

When I look on the LCD of my Canon 5d, I can see all sorts of data on the settings, mode(Bulb, AV, TV, P, Full Auto), focal length, etc. for each image I take. I would like to know if there is a way in Bridge to see what Camera Mode the camera was in for each image, i.e. Bulb, P, Full Auto, TV, AV. I've noticed that I see "Auto" and "Aperture Priority", but I see nothing that says I used Bulb, though I know I used that mode on some images. I see nothing for P either. If I cannot do this in Bridge(preferable), can I do it in Canon's Software? I don't think I even bothered installing the software that came with the camera. Can I do this in Lightroom?
thanks

Had a discussion with someone over a year ago on this subject. He wanted to add camera info that was not in Bridge. Believe there is a way to do that, but can not remember final outcome.
Might be more productive if you start another thread with title something like - can I add camera exif data bridge does not read? Before you do this, do some searches here and on the web.
There was one Bridge hit that showed how to add cost of picture, but that was to IPTC. Guy wrote a paper on it and would e-mail it if interested.
Many hits on google also that you might want to sort though. Did not quickly see exactly what you were looking for.

Problems writing metadata.

Just when I thought I had this working i was wrong. What is happening is I have a custom schema loaded on one file. If i load it on that one file Indesign remembers it and my script works fine. If it is not loaded things go wrong. I need this to happen through the script not loading from inDesign.
Heres the basics.
var myDocument=app.activeDocument;
var myJobNum=myDocument.name.slice(0,5);
var myPoo=myDocument.metadataPreferences;
with (myPoo){
            if (ExternalObject.AdobeXMPScript == undefined) {
            ExternalObject.AdobeXMPScript = new
            ExternalObject("lib:AdobeXMPScript");
            xmp = new XMPMeta();
            var myNewColor=setProperty("http://www.hjedesign.com/metadata/1.0/", "color", selectedColor,);
            var myNewYear=setProperty("http://www.hjedesign.com/metadata/1.0/", "year", selectedYear,);
            var myNewSize=setProperty("http://www.hjedesign.com/metadata/1.0/", "trimSize", selectedSize,);
            var myNewSize=setProperty("http://www.hjedesign.com/metadata/1.0/", "specialInstructions", selectedInst,);
wich work fine when that custom schema has been loaded but does not work at all if i don't. If i try to setProperty it tells me i have and unregistered schema.

Check out this article:
http://tomaxxi.com/2010/09/storing-custom-data-into-indesign-file-xmp/
Hope that helps.
Marijan (tomaxxi)
http://tomaxxi.com

Problem with Bridge CS4 reading/editing XMP metadata added in Bridge CS6

Please excuse me if this is a dumb/obvious question. I did try searching the forums for similar problems and didn't find anything that seemed to speak to my issue.
I'm having a problem where Bridge CS4 won't read/edit xmp metadata (specifically, keywords and descriptions in the IPTC panel) that I have entered using CS6. it will read some files, not others. The files are all .mp4s. Of these files, I can read/edit IPTC panel metadata for some of them in Bridge CS4; I can add metadata for all of them in CS6. I see no particular pattern in these files to explain what is and isn't read/editable in CS4.
My question is whether this is a compatibility issue between different versions of CS (in this instance, CS4 and CS6). i know it's a tired refrain to blame software when it could easily be user error, in which case I'd be frankly delighted to know what i'm doing wrong. Please bear with me as I give a few more details.
I'm using macs. I've tried this on multiple systems - for instance, on a mac pro 3 which for some reason has both CS4 and CS6 installed, i can add and edit keywords using CS6, but not when using CS4. Again, in CS4, some .mp4 files read/edit, others do not.
Bridge CS4 blames the files and tells me that the selected file cannot store xmp metadata, and that the properties cannot be modified. To be specific, in the metadata panel it says "this property cannot be modified"; in the keyword panel, it says, "This file (zzz.mp4) cannot store xmp metadata. No changes will occur." This seems odd, because I'm able to add xmp metadata for the same files in CS6 on the same computer, and other computers. I know this problem would disappear if all our computers were using CS6 (or CC), but unfortunately that's not a possibility at the moment. Some of them only have CS4.
Computer details (not an exhaustive list, but two instances): mac pro 3.1 running snow leopard, 16GB memory; macbook pro 4.1 running snow leopard, 4GB memory; adobe bridge cs6 (5.0.0.399) and cs4 (3.0.0.464).
Things I have tried:
Permissions - the files are set to read/write for everyone. Given that I can add/edit metadata in CS6, it doesn't seem to be a permission issue.
Purging the cache - other users seem to have had problems adding metadata in Bridge CS4 where purging the cache for affected files solved the problem. Didn't work in this instance.
Upgrading all affected computers to CS6/CC is beyond my control. I need to figure out why CS4 won't let me read/add/edit xmp metadata, if only for the sake of understanding the broader implications for interoperability.
Any helpful suggestions would be much appreciated.
Thanks,
Kevin

adobe bridge cs6 (5.0.0.399) and cs4 (3.0.0.464).
Without having experience with mp4 files and metadata my observation is that you certainly have not updated Bridge CS6 ( should be 5.0.2.4) and I believe also not the latest version of CS4, can't imaging this also stayed at .0.0 so first try to update both.
And if CS4 can read the data of some files it should be capable of reading them all. Be sure to have the files completely cached first, can take a while.
Other things to try in CS4 is refresh preferences (hold down option key while restarting Bridge and choose reset prefs).
And also check for hidden cache files using menu view/show hidden files. Sometimes those cache files can be troublesome between versions.
If purge cache did not work and reset prefs also failed consider to also delete Bridge plist file and Bridge cache file manual (from user library)

Faillure writing metadata to some DNG files

I'm having a problem writing metadata to some dng files using Lightroom 2.6.1. When I try to apply a metadata template to a batch of files most of them get changes but a few don't. This only effects DNG files so far JPEG and TIFF seem to be OK. I have tried running the problem files through DNG converter and the new files have the same problem. Lightroom won't write to them.
I can change the metadata of these files from Bridge. The changes then appear properly in Lightroom. Afterwards I can change the metadata again from Lightroom.
I'm working on a MacBook Pro (Late 2008) and running OS 10.6.2.

I created a preset to export to same folder as original, same format as original, and stack with (above) original. I used this on the seven files, and it has solved the problem without losing any metadata.
The jpegs had at some point been processed by Photoshop Elements as they were imported/edited using that application in 2010 but the metadata problem didn't show up until recently when I was making some adjustments in Lightroom. I somehow think this may be related to the GPS tag though I don't have sufficient evidence.
The DNG file was strange in that it was straight the camera with no Lightroom adjustments, although I did add GPS info in the Map module. Anway it is now fixed as well as the jpegs.
With this preset it would be possible quickly to fix a large number of image files. Just create a Smart Collection to display the problem files and run the preset on them all in one go. The only things that I am aware of that you would need to look out for are (1) if they are in a collection other than a smart collection, or have been published to a service like Flickr or to the Hard Disk the link will be broken, and (2) If you like to sort photos by date/time added, they will be out of the sequence (capture time is fine).
When you are satisfied that this has worked OK then you can delete the images from the "Metadata Not Up To Date" smart collection. Select all, go to all photos, they should remain selected and press Delete. You could do a thousand in one go if you have the nerve for it
Hope this helps.
Peter

Adobe Bridge CS4 doesnt keep workspace layout and folders from previous session.

After I was working with my photos in specific folder I set workspace layout to specific size of UI elemenst. Like preview windows size, thumnnail size, navigator panel size and so on. When I restart my PC and launched Bridge again - it is again meessed up nad set to some strage sizes and the main bugger it doesnt preserve folder I was working before.
What might be a problem?
Thank you
Bridge CS4 3.0.0.464
Windows 7 Professional 64bit.

Assuming that you are closing Bridge correctly and not just shutting down the computer, the fault is probably with the fact that Bridge is Autostarted in the background due to it being enabled in Bridge preferences.
Setting that as default was a big mistake from Adobe.

Problems writing metadata in Bridge CS4

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