Process Chain alerts not visible in UWL

Question

I have carried out the weblog test that Ginger published at
/people/ginger.gatling/blog/2005/06/16/integrating-alerts-into-uwl--its-no-problem
and everthing worked fine.
We are, however, trying to use Process Chain alerts from CCMS.  These alerts are visible if we run transaction RZ20 in the back end system but the UWL does not see them.
Is there a guide or something showing how to configure this?
Thank you

Answer 1

Hi Bernard,
I've checked out a couple of systems - you can create alert categories for process chain alerts, and once you have the category you can of course assign recipients.
In fact you should see some existing categories in your system for process chains in transaction ALRTCATDEF.
The UWL essentially reflects what is in the BSP ALRTINBOX as it is using the same/similar routines to derive the alert inbox worklist.   So if you don't have anything in ALRTINBOX then it is correct that nothing is showing in UWL inbox as well. 
You need to set up the categories and recipients against your process chain alerts.
I'm not all that familiar with BI Process Chains but a couple of minutes looking at the IMG in transaction SPRO showed that in transaction RSPC when you select a process chain you can use menu option Settings > Maintain Alert Categories to make the link between the process chain and the alert categories.  You'll probably know what to enter here better than I do.
Regards,
Jocelyn