Processddx difficulty w/ certain pdfs; failed: start page is greater than end page

I have encountered some problems using the cfpdf processddx action with certain pdfs. Some PDFs work with my code and some don't. Upon a failure, the dump of my output named var indicates the following:
PDFOUT
failed: start page is greater than end page
Does anyone have an idea what is happening and why? How can I resolve?
All I can conclude from my debugging is that files generated with the cf_html2pdf custom tag seem to alway fail an produce this error.
Here's the code I'm running:
<h1>getPDFInfo.cfm</h1>
<cfif IsDDX("getInfo.ddx")>
<!--- This code creates a structure for the input files. --->
<cfset inputStruct=StructNew()>
<cfset inputStruct.PDFIn="inputFile5.pdf">
<!--- This code creates a structure for the output file. --->
<cfset outputStruct=StructNew()>
<cfset outputStruct.PDFOut="Result#RandRange(0, 555)#.xml">
<!--- This code processes the DDX instructions --->
<cfpdf action="processddx" ddxfile="getInfo.ddx" inputfiles="#inputStruct#"
    outputfiles="#outputStruct#" name="info">
<cfdump var="#info#">
<cfelse>
DDX is bad
</cfif>
and my ddx file simply reads:
<?xml version="1.0" encoding="UTF-8"?>
<DDX xmlns="http://ns.adobe.com/DDX/1.0/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://ns.adobe.com/DDX/1.0/ coldfusion_ddx.xsd">
<DocumentInformation result="PDFOut" source="PDFIn" />
</DDX>
Thanks much,
Ian

I have encountered some problems using the cfpdf processddx action with certain pdfs. Some PDFs work with my code and some don't. Upon a failure, the dump of my output named var indicates the following:
PDFOUT
failed: start page is greater than end page
Does anyone have an idea what is happening and why? How can I resolve?
All I can conclude from my debugging is that files generated with the cf_html2pdf custom tag seem to alway fail an produce this error.
Here's the code I'm running:
<h1>getPDFInfo.cfm</h1>
<cfif IsDDX("getInfo.ddx")>
<!--- This code creates a structure for the input files. --->
<cfset inputStruct=StructNew()>
<cfset inputStruct.PDFIn="inputFile5.pdf">
<!--- This code creates a structure for the output file. --->
<cfset outputStruct=StructNew()>
<cfset outputStruct.PDFOut="Result#RandRange(0, 555)#.xml">
<!--- This code processes the DDX instructions --->
<cfpdf action="processddx" ddxfile="getInfo.ddx" inputfiles="#inputStruct#"
    outputfiles="#outputStruct#" name="info">
<cfdump var="#info#">
<cfelse>
DDX is bad
</cfif>
and my ddx file simply reads:
<?xml version="1.0" encoding="UTF-8"?>
<DDX xmlns="http://ns.adobe.com/DDX/1.0/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://ns.adobe.com/DDX/1.0/ coldfusion_ddx.xsd">
<DocumentInformation result="PDFOut" source="PDFIn" />
</DDX>
Thanks much,
Ian

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    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000656d6182
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libType1Scaler.dylib                    0x90475f48 FreeMemory(void const*) + 34
    1   libType1Scaler.dylib                    0x9049df08 TType1PDT1Font::~TType1PDT1Font() + 50
    2   libFontParser.dylib                     0x9076968c TFontData::~TFontData() + 58
    3   libFontParser.dylib                     0x907952d2 TType1MemoryFont::~TType1MemoryFont() + 88
    4   libFontParser.dylib                     0x9077ec25 TFPFont::~TFPFont() + 161
    5   libFontParser.dylib                     0x9077eb6f TFPInMemoryFont::~TFPInMemoryFont() + 77
    6   libFontParser.dylib                     0x9076bf77 FPFontRelease + 25
    7   libCGXType.A.dylib                      0x974ca116 xt_font_release + 70
    8   com.apple.CoreGraphics                  0x953ecbd8 font_finalize + 22
    9   com.apple.CoreFoundation                0x97e38081 _CFRelease + 353
    10  com.apple.CoreGraphics                  0x954950bf CGPDFFontRelease + 136
    11  com.apple.CoreGraphics                  0x9548f4ca CGPDFAssociationRelease + 28
    12  com.apple.CoreGraphics                  0x955f2102 pdf_xref_finalize + 49
    13  com.apple.CoreGraphics                  0x955e2fe0 CGPDFReaderRelease + 60
    14  com.apple.CoreGraphics                  0x955d5da7 pdf_document_finalize + 82
    15  com.apple.CoreFoundation                0x97e38081 _CFRelease + 353
    16  com.apple.PDFKit                        0x91481c25 -[PDFPage dealloc] + 348
    17  com.apple.Preview                       0x0007b445 -[PVPDFPageElement dealloc] + 104
    18  com.apple.imageKit                      0x9768295f -[IKImageCellDatasourceProxy dealloc] + 42
    19  com.apple.CoreFoundation                0x97e37eb8 CFRelease + 152
    20  com.apple.CoreFoundation                0x97e64bcd _CFAutoreleasePoolPop + 253
    21  com.apple.Foundation                    0x90821976 NSPopAutoreleasePool + 76
    22  com.apple.Foundation                    0x9084a872 __NSThreadPerformPerform + 1019
    23  com.apple.CoreFoundation                0x97e6a42b __CFRunLoopDoSources0 + 1563
    24  com.apple.CoreFoundation                0x97e67eef __CFRunLoopRun + 1071
    25  com.apple.CoreFoundation                0x97e673c4 CFRunLoopRunSpecific + 452
    26  com.apple.CoreFoundation                0x97e671f1 CFRunLoopRunInMode + 97
    27  com.apple.HIToolbox                     0x927cae04 RunCurrentEventLoopInMode + 392
    28  com.apple.HIToolbox                     0x927caaf5 ReceiveNextEventCommon + 158
    29  com.apple.HIToolbox                     0x927caa3e BlockUntilNextEventMatchingListInMode + 81
    30  com.apple.AppKit                        0x94b08595 _DPSNextEvent + 847
    31  com.apple.AppKit                        0x94b07dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    32  com.apple.AppKit                        0x94aca1f3 -[NSApplication run] + 821
    33  com.apple.AppKit                        0x94ac2289 NSApplicationMain + 574
    34  com.apple.Preview                       0x00002305 start + 53
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x99193382 kevent + 10
    1   libSystem.B.dylib                       0x99193a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x99192f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x99192cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x99192781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x991925c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x99192412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x991929a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x991925c6 start_wqthread + 30
    Thread 3:
    0   libSystem.B.dylib                       0x99192412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x991929a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x991925c6 start_wqthread + 30
    Thread 4:
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x656d6172  ebx: 0x9049deea  ecx: 0x00001bf7  edx: 0x16b52da8
      edi: 0x16b52960  esi: 0x16b54af0  ebp: 0xbfffe238  esp: 0xbfffe220
       ss: 0x0000001f  efl: 0x00010202  eip: 0x90475f48   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x656d6182
    Binary Images:
        0x1000 -   0x12cfe7  com.apple.Preview 5.0.3 (504.1) <AA02A2E2-BA00-9FD3-882E-C8154BDCBF77> /Applications/Preview.app/Contents/MacOS/Preview
    0x12d34000 - 0x12eadff7  GLEngine ??? (???) <76C922AA-A4A7-2835-537B-17F316AD95F6> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x12edf000 - 0x1311bfef  com.apple.ATIRadeonX1000GLDriver 1.6.36 (6.3.6) <5370EAFE-71E0-6740-7C3F-705442BFC504> /System/Library/Extensions/ATIRadeonX1000GLDriver.bundle/Contents/MacOS/ATIRade onX1000GLDriver
    0x1313e000 - 0x13162fe7  GLRendererFloat ??? (???) <F19DDBE8-1DF6-6618-F554-0E81ED85CE67> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
    0x1601a000 - 0x161cdfe7  libCMaps.A.dylib 545.0.0 (compatibility 64.0.0) <8FC45325-BE32-D722-136D-481CB8BF1FE9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCMaps.A.dylib
    0x17453000 - 0x17470ff7  libPDFRIP.A.dylib 545.0.0 (compatibility 64.0.0) <9AD51723-AE24-5C9F-FBD4-3621D1B40A87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <1C06ECD9-A2D7-BB10-AF50-0F2B598A7DEC> /usr/lib/dyld
    0x90003000 - 0x9000dffb  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x90126000 - 0x90253ffb  com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
    0x902a5000 - 0x902ecffb  com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
    0x9032e000 - 0x9032eff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x9032f000 - 0x90333ff7  libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x903a3000 - 0x903fdfe7  com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
    0x903fe000 - 0x90402ff7  libGIF.dylib ??? (???) <5D29E5F4-30B9-5A24-55E7-BCBA30499093> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x90403000 - 0x90472ff7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x90473000 - 0x9064cfff  libType1Scaler.dylib ??? (???) <04AF2B34-81D4-97E9-BD56-387D37C16F46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
    0x90765000 - 0x9081dfeb  libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x9081e000 - 0x90a8ffef  com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x90bf3000 - 0x90bf5ff7  com.apple.securityhi 4.0 (36638) <FC01BFC4-04DB-96F3-2412-A86CC4F94CB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x90bf6000 - 0x90d24fe7  com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x90d25000 - 0x90d25ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x90d56000 - 0x90d67ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x90d70000 - 0x90d79ff7  com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x90d7a000 - 0x90efcfe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
    0x90f0e000 - 0x91010fef  com.apple.MeshKitIO 1.1 (49.2) <D0401AC5-1F92-2BBB-EBAB-58EDD3BA61B9> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
    0x91011000 - 0x91051ff3  com.apple.securityinterface 4.0.1 (40418.0.1) <2141A924-748E-CE6F-2D75-D82BC265BD30> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x91053000 - 0x91073fe7  libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
    0x91097000 - 0x91097ff7  com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x91098000 - 0x910ebff7  com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x910ec000 - 0x91130fe7  com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x91131000 - 0x91177ff7  libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
    0x91178000 - 0x91220ffb  com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x913ed000 - 0x91457fe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
    0x91458000 - 0x91462ff7  com.apple.HelpData 2.0.5 (34.1.1) <A9CF754F-B254-5D40-B8B5-F35414DFD875> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    0x91463000 - 0x914dcff7  com.apple.PDFKit 2.5.1 (2.5.1) <A068BF37-03E0-A231-2791-561C60C3ED2B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x914dd000 - 0x91708ff3  com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x91709000 - 0x91766ff7  com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x917a3000 - 0x91c5eff7  com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
    0x91c75000 - 0x91cafff7  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <038731B1-CC44-3943-E3DE-4BAAA203EB72> /usr/lib/libcups.2.dylib
    0x91cb0000 - 0x91cccfe3  com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x91cda000 - 0x91d17ff7  com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x91d18000 - 0x9212eff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x92796000 - 0x92abafef  com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x92bb0000 - 0x92bd6ffb  com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x92bd7000 - 0x92c83fe7  com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x92c84000 - 0x92ca3ff7  com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x92ca7000 - 0x92caaff7  libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x92cab000 - 0x92d67fff  com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x92d68000 - 0x92da0ff7  com.apple.LDAPFramework 2.0 (120.1) <131ED804-DD88-D84F-13F8-D48E0012B96F> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x92da1000 - 0x92e02fe7  com.apple.CoreText 151.12 (???) <98F53C15-1D29-A2B3-0717-5A26A2699163> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x931da000 - 0x931effff  com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x932c6000 - 0x932d4ff7  com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x93385000 - 0x93397ff7  com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x93398000 - 0x933dcff3  com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x933dd000 - 0x933ebfe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
    0x933ec000 - 0x93467fff  com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x9346a000 - 0x9354afe7  com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x9354b000 - 0x935c2ff3  com.apple.backup.framework 1.2.2 (1.2.2) <D65F2FCA-15EB-C200-A08F-7DC4089DA6A2> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x935c3000 - 0x93605ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x93619000 - 0x936e4fef  com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x936e5000 - 0x936fdff7  com.apple.CFOpenDirectory 10.6 (10.6) <D1CF5881-0AF7-D164-4156-9E9067B7FA37> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x936fe000 - 0x9377efeb  com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x9377f000 - 0x93817fe7  edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x93818000 - 0x9383fff7  com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
    0x93840000 - 0x938c2ffb  SecurityFoundation ??? (???) <BFE377A4-C830-3ECA-E69F-8A8094CDA0A6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x94817000 - 0x9482bffb  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9482c000 - 0x94869ff7  com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
    0x94883000 - 0x948c8ff7  com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
    0x948c9000 - 0x948c9ff7  com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x948ca000 - 0x948cbff7  com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
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    Model: iMac4,1, BootROM IM41.0055.B08, 2 processors, Intel Core Duo, 2 GHz, 2 GB, SMC 1.1f5
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
    Memory Module: global_name
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    Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Maxtor 6L250M0, 233.76 GB
    Parallel ATA Device: MATSHITADVD-R   UJ-846
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8501, 0xfd400000 / 6
    USB Device: Hub, 0x058f  (Alcor Micro, Corp.), 0x6254, 0xfd500000 / 4
    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd100000 / 2
    USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc521, 0xfd130000 / 5
    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfd120000 / 3
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x7d100000 / 2
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  • An update of iMovie failed with the message "an error has occurred." That message remains posted by iMovie on the Mac App Purchases page. iMovie is now unavailable. It will not start, update, or reinstall from purchases page. How reinitialize app?

    An update of iMovie failed with the message "an error has occurred." That message remains posted by iMovie on the Mac App Purchases page. iMovie is now unavailable. It will not start, update, or reinstall from purchases page. How do I reinitialize the app?

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    8/28/14 4:56:26.743 PM Dock[214]: LSOpenFromURLSpec(file:///Applications/iMovie.app/) failed with -10699
    8/28/14 4:56:47.878 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:56:47.879 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:57:50.201 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:57:50.201 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:35.745 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:35.745 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:35.824 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:35.824 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:35.847 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:35.847 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:36.276 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:36.276 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:39.448 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:39.448 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:39.449 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:39.449 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:55.996 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:55.996 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.021 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.022 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.051 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.052 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.342 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.342 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.411 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.411 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.425 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.425 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.508 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.508 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.518 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.519 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.696 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.696 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.808 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.808 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.826 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.827 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.838 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.839 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.843 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.843 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.857 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.857 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.893 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.894 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.907 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.907 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.923 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.924 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:56.969 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:56.970 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.039 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.039 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.045 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.045 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.145 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.145 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.231 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.231 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.249 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.249 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.293 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.293 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.350 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.350 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.352 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.353 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.400 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.400 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:57.402 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:57.402 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:59.814 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:59.814 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:58:59.932 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:58:59.932 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:00.697 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
    8/28/14 4:59:00.698 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
    8/28/14 4:59:00.698 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
    8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
    8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
    8/28/14 4:59:01.352 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
    8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Failed to connect to 167.8.226.9:80. Code : 60
    8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Caught exception. Code : 60
    8/28/14 4:59:01.402 PM acwebsecagent[127]: Connection : Failed to connect externally. Code : 60
    8/28/14 4:59:26.564 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.565 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.660 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.660 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.840 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.840 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.864 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.864 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:26.984 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:26.984 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.069 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.069 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.079 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.079 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.083 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.084 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.385 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.385 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.389 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.390 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.391 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.391 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.411 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.411 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.435 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.436 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.443 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.443 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:27.479 PM acwebsecagent[127]: Connection : Auth key is not provided or is invalid, applying connection failure policy. CMode : 2 TMode : 1
    8/28/14 4:59:27.479 PM acwebsecagent[127]: OnConnectionFailure : Fail Open - Reason = Unable to verify the license key
    8/28/14 4:59:31.036 PM acwebsecagent[127]: License : One or more of the License/Public Key can't be NULL
    8/28/14 4:59:31.036 PM acwebsecagent[127]: SSLExt : Failed to get ScanSafe headers
    8/28/14 4:59:31.036 PM acwebsecagent[127]: DownloadUpdatedConfig : Failed to download updated config. Host hostedconfig.scansafe.net. Code 0x80004005

  • HP 1300 printer fails to print certain PDF documents with OSX 10.7.5.

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    Kes
    PowerBook G4 15 1.67GHz 10.4.5 512MB AirPort Extreme; iMac G4 20 1.25GHz   Mac OS X (10.3.9)  

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