Program error when try to use 3D repousse in Photoshop CS5 extended?

Please help!!!! Unable to use 3D repousse Photoshop CS5 Extended  (my system info is described below)
I tried almost everything that is available in Adobe library help, also re-installed programs as requested by Adobe support (suspected to get rid of me), it did not solve the problem.
I used to have 3D capabilities, and also crop tool worked well before (now it changes all layers when using crop even in background).  My PC is same,  nor I downloaded plugins or changed video cards (these things are too advanced for me!), also restored preferences many times.
My system makes automatic updates, reviewed graphics and adobe as recommended.
OpenGL settings is odd …only can access basic, other modes are not highlighted (normal or advanced).
ERRORS (for 3D Text)    
1-“Your 3D scene now exceeds the limits of lights and/or textures for the video card’s hardware-accelerated 3D rendering. As long as the limits are exceeded, 3D rendering will be done in software only, and some features (e.g Repousse)will be disabled.”
2- “Your video card does not meet the requirements for hardware-accelerated 3D rendering. All 3D will be rendered with software only “
3-“ Could no complete the text layer command because of a program error”
ERROR (for object)
Open GL/GPU HARDWARE ACCELERATION IS CURRENTLY  DISABLED. 3D WILL NOW BE RENDERED WITH SOFTWARE ONLY.  TO ENABLE OPEN/GL  ACCELERATION, GO TO PREFERENCES > PERFORMANCE TAB AND CHECK THE “ENABLE OPENGL GRAWING” CHECK BOX.
Is it possible that I have a GPU Sniffer? all these terms I have learned recently =)   but I have a healthy & capable graphic card and accepted by adobe standards.
SYSTEM INFO 
Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 2128 MHz
Built-in memory: 3895 MB
Free memory: 2210 MB
Memory available to Photoshop: 3280 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Intel(R) Graphics Media Accelerator HD
Display: 1
Display Bounds:=  top: 0, left: 0, bottom: 768, right: 1360
Video Card Number: 1
Video Card: Intel(R) Graphics Media Accelerator HD
Driver Version: 8.15.10.1968
Driver Date: 20091008000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Video Mode: 1360 x 768 x 4294967296 colors
Video Card Caption: Intel(R) Graphics Media Accelerator HD
Video Card Memory: 1723 MB
Serial number: 
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
Temporary file path: C:\Users\Patricia\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  C:\, 284.6G, 218.5G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2010/12/13-23:37:10   64.449933 64.449933
   adbeape.dll   Adobe APE 2011/01/17-12:03:36   64.452786 64.452786
AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0  
   AdobeOwl.dll   Adobe Owl 2010/06/03-13:43:23   3.0.93 61.433187
AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68 61.2954
   AdobePDFL.dll   PDFL 2010/12/13-23:37:10   64.341419 64.341419
   AdobePIP.dll   Adobe Product Improvement Program   5.5.0.1265
   AdobeXMP.dll   Adobe XMP Core   5.0 64.140949
AdobeXMPFiles.dll   Adobe XMP Files   5.0   64.140949
AdobeXMPScript.dll   Adobe XMP Script   5.0   64.140949
   adobe_caps.dll   Adobe CAPS 4,0,42,0  
adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   2.0.0.36 (BuildVersion: 2.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
   AFlame.dll   AFlame 2011/01/10-23:33:35   64.444140 64.444140
   AFlamingo.dll   AFlamingo 2011/01/10-23:33:35   64.436825 64.436825
   AGM.dll   AGM 2010/12/13-23:37:10   64.449933 64.449933
   ahclient.dll    AdobeHelp Dynamic Link Library   1,6,0,20
   aif_core.dll   AIF 2.0   53.422628
   aif_ogl.dll   AIF 2.0   53.422628
   amtlib.dll   AMTLib (64 Bit)   4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
amtservices.dll   AMTServices (64 Bit)   4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00) 1.000000
   ARE.dll   ARE 2010/12/13-23:37:10   64.449933 64.449933
   asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/01/10-23:33:35   64.436825 64.436825
   AXEDOMCore.dll   AXEDOMCore 2011/01/10-23:33:35   64.436825 64.436825
   Bib.dll   BIB 2010/12/13-23:37:10   64.449933 64.449933
   BIBUtils.dll   BIBUtils 2010/12/13-23:37:10   64.449933 64.449933
boost_threads.dll   DVA Product   5.0.0  
   cg.dll   NVIDIA Cg Runtime   2.0.0015
   cgGL.dll   NVIDIA Cg Runtime   2.0.0015
   CoolType.dll   CoolType 2010/12/13-23:37:10   64.449933 64.449933
   data_flow.dll   AIF   2.0 53.422628
   dvaadameve.dll   DVA Product 5.0.0  
   dvacore.dll   DVA Product 5.0.0  
   dvaui.dll   DVA Product 5.0.0  
ExtendScript.dll   ExtendScript 2011/01/17-17:14:10   61.452840   61.452840
   FileInfo.dll   Adobe XMP FileInfo   5.0 64.140949
   icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  
   icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  
   image_flow.dll   AIF 2.0   53.422628
image_runtime.dll   AIF   2.0 53.422628
   JP2KLib.dll   JP2KLib 2010/12/13-23:37:10   64.181312 64.181312
libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
   LogSession.dll   LogSession 2.1.2.1263  
   MPS.dll   MPS 2010/12/13-23:37:10   64.450375 64.450375
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4940  
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.6161  
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4940  
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.6161  
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4940  
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.6161  
pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CS5.1   CS5.1
   Plugin.dll   Adobe Photoshop CS5   CS5  
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   2.5.0.232  
   PSArt.dll   Adobe Photoshop CS5.1   CS5.1
   PSViews.dll   Adobe Photoshop CS5.1   CS5.1
   SCCore.dll   ScCore 2011/01/17-17:14:10   61.452840 61.452840
   tbb.dll   Threading Building Blocks   2, 1, 2009, 0201  
   TfFontMgr.dll   FontMgr 9.3.0.113  
   TfKernel.dll   Kernel 9.3.0.113  
   TFKGEOM.dll   Kernel Geom 9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
updaternotifications.dll   Adobe Updater Notifications Library   2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   2.0.0.15
   WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423
   wu3d.dll   U3D Writer 9.3.0.113  
Installed plug-ins:
   3D Studio 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Accented Edges 12.0
   ADM 3.11x01
   Angled Strokes 12.0
   Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Bas Relief 12.0
   BMP 12.0.2
   Camera Raw 6.3
   Chalk & Charcoal 12.0
   Charcoal 12.0
   Chrome 12.0
   Cineon 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Collada 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Color Halftone 12.0.2
   Colored Pencil 12.0
   CompuServe GIF 12.0.2
   Conté Crayon 12.0
   Craquelure 12.0
   Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Crop and Straighten Photos Filter 12.0.2
   Crosshatch 12.0
   Crystallize 12.0.2
   Cutout 12.0
   Dark Strokes 12.0
   De-Interlace 12.0.2
   Dicom 12.0
   Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Diffuse Glow 12.0
   Displace 12.0.2
   Dry Brush 12.0
   Eazel Acquire 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Embed Watermark 4.0
   Entropy 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Extrude 12.0.2
   FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Fibers 12.0.2
   Film Grain 12.0
   Filter Gallery 12.0
   Fresco 12.0
   Glass 12.0
   Glowing Edges 12.0
   Google Earth 4 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Grain 12.0
   Graphic Pen 12.0
   Halftone Pattern 12.0
   HDRMergeUI 12.0
   IFF Format 12.0.2
   Ink Outlines 12.0
   JPEG 2000 2.0
   Kurtosis 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Lens Blur 12.0
   Lens Correction 12.0.2
   Lens Flare 12.0.2
   Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Liquify 12.0.1
   Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Maximum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mean 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Measurement Core 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Median 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mezzotint 12.0.2
   Minimum 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   MMXCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mosaic Tiles 12.0
   Multiprocessor Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Neon Glow 12.0
   Note Paper 12.0
   NTSC Colors 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Ocean Ripple 12.0
   OpenEXR 12.0.2
   Paint Daubs 12.0
   Palette Knife 12.0
   Patchwork 12.0
   Paths to Illustrator 12.0.2
   PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Photocopy 12.0
   Photoshop 3D Engine 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Picture Package Filter 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Pinch 12.0.2
   Pixar 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Plaster 12.0
   Plastic Wrap 12.0
   PNG 12.0.2
   Pointillize 12.0.2
   Polar Coordinates 12.0.2
   Portable Bit Map 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Poster Edges 12.0
   Radial Blur 12.0.2
   Radiance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Range 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Read Watermark 4.0
   Reticulation 12.0
   Ripple 12.0.2
   Rough Pastels 12.0
   Save for Web & Devices 12.0
   ScriptingSupport 12.1
   Shear 12.0.2
   Skewness 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Smart Blur 12.0.2
   Smudge Stick 12.0
   Solarize 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Spatter 12.0
   Spherize 12.0.2
   Sponge 12.0
   Sprayed Strokes 12.0
   Stained Glass 12.0
   Stamp 12.0
   Standard Deviation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Sumi-e 12.0
   Summation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Targa 12.0.2
   Texturizer 12.0
   Tiles 12.0.2
   Torn Edges 12.0
   Twirl 12.0.2
   U3D 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Underpainting 12.0
   Vanishing Point 12.0
   Variance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Water Paper 12.0
   Watercolor 12.0
   Wave 12.0.2
   Wavefront|OBJ 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Wind 12.0.2
   Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Access CS Live
   Flash
   Kuler
   CS Review
Installed TWAIN devices: NONE

thank you for replying...but it seems an easy answer again  like one given by support....I had photoshop working perfectly before with same video card, I think in one project I clicked something in program (photoshop)that was not ready to correct it by itself... It should be available for the program to give warning several times to the user, I do not know what made Photoshop to disable OpenGL settings, and not be able to reverse action!!!!!  How do I change a GPU sniffer?  I an not a tech, all these things I just learned reading....had spent hundreds of hours....really dissapointed of Adobe and  its support....it is not fair to sell an expensive program without support, it seems to me that  I know now more than a live customer support.

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    <a href="http://binaryworld.net/blogs"> Visit My Blog</a>

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