Program Monitor Freezes

Essentially, while editing SD footage, on the Premiere Pro CS5 timeline, in a SD 720 x 480 resolution project, the Program Monitor image freezes.
It does not seem to matter what I am doing such a playback, adding a transition, color correction, shortening the length of a clip, or cropping an image. It makes no difference. The Program Monitor just freezes.This happens twice in every hour or so of editing. There does not seem to be a timing variable to this problem, or it is not consistent.
The timeline is still useable and the audio continues playing, the mouse moves, I can access clips on the Source Monitor and play them. Nothing else changes. I can change the playback resolution or make any other monitor changes, although they do not show up since the image at the time of the freeze stays in the monitor. Refreshing does not work. Restarting the program does not work. All changes since the last freeze can be saved since the Save function still works. I just cannot edit and the only way that I can proceed is to reboot the computer.
Adobe Service has escalated this case #182091487, back and forth for almost two months. This is putting a crimp in my production schedule.
This happens sporadically, although on one occasion, I was actually able to demostrate the freeze to Adobe Service while they were on line.
I currently edit on an MSI GT660R laptop
•     Intel® Core™ i7-740QM Processor
•     Genuine Windows® 7 Home Premium 64bit
•     15.6" TFT-LCD Display (LED Backlight)
•     NVIDIA® GeForce® GTX 285M 3D Discrete Graphics Card (DDR3 1GB VRAM)
•     6GB (2GB x 3) DDR3 1066 MHz System Memory
•     1TB (500x2) 7200RPM Hard Drive
•     802.11 b/g/ n Wireless LAN with Bluetooth
•     Dynaudio Premium Sound Speakers
•     Dual SATA Hard Drive with Raid 0
•     Accelerated CPU+ GPU performance with MSI TDE Technology
•     MSI Cooler Boost Technology
•     USB 3.0 for high speed data transfer
•     Blu-Ray Optical Drive
•     Built-in 720p HD webcam
•     HDMI (High-Definition Multimedia Interface) output
I want my CS3 back.

Screen saver is (NONE) so probably not a factor
My laptop is used for editing while travelling. They would not let me carry
my desktop on the the plane. Complained that the three monitors took up too
much space.
Do not really have much stacked up on the timeline. Mostly one, sometimes
two and on the odd occasion, a third track for perhaps a title or PIP.
However, I am using colour correction via Auto levels and ProDad's Mercalli
2.0 stabilizer (incredible plug-in). Never have Red or Yellow bars over the
footage on the timeline without applying these effects. Mercury engine has
really helped with that issue.
When my 'Program' monitor freezes up, I am still able to save, playback
(audio only) the timeline, and even play clips on the source monitor. It has
been suggested that I reduce the Program monitor playback resolution. I will
experiment with that.
I will also follow your suggestion and render more often when these Red
/Yellow bars do appear. I appreciate the suggestions.
Wayne

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I have been experiencing program monitor freezes/hang while the audio and the video on sequence bar is still playing. This happens on both HD and SD projects. I have tried many ways but at time it works but at times does not work. i have updated CS5 to 5.02, updated the driver and also quicktime.
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Hi, I'm using premiere and after 10 minutes suddenly the program monitor freezes. I can't press the play button. I can select clips on the timeline, access the menu, import footage, move the cursor, but can't press the play button. If I wait for 5 minutes I can press play again but than there is only sound, and the image on the program monitor becomes red (like 100% red color). After restarting windows The problem occures after 10 minutes again. My pc's ram and processor are only used by 10% and I use SSD for the footage.
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Jim...Did I read correctly that you are NOT having the monitor freeze when your firewire output is set to desktop speakers? Everybody I know is having the same issue I am. When desktop speakers are set the source monitor and the program monitor both freeze when playing out through firewire. If I set it to external device audio everything plays fine.
If you are not having this issue can you tell me what video and audio card you have. I would like to figure this out if possible...
Thanks!

tClark,
I use two LCD screens PLUS a CRT TV, connected by firewire to a Panasonic DV deck, which is connencted through SCART to the TV.
I can not replicate your problem. Pressing PLAY, even with a HDV project and with playback settings like this:
you can see what it looks like from this picture during playback:
Sorry for the flash, but it is just a quick snapshot to show what it looks like.
BTW I use Vista64 SP2 and the video card is an ATI HD Radeon 4870 with driver 9.05

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When editing in Premiere Pro, everything is fine and responsive for about 10 minutes, then, while previewing my timeline, my program monitor will freeze randomly causing me to stop, save my work, force quit Premiere then re-open to continue editing.
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Program monitor freezes and goes black but I can still hear the audio

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Hi,
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Sluggish timeline and glitching/freezing program monitor in Premiere Pro CC 8.1

Hi all,
I've recently switched from CS6 to the 2014 Adobe CC due to a student license expiring. I'm also somewhat new to r3d workflow so chances are I may be doing something wrong.
I've worked on one other project with a mix of r3d and DSLR footage in CS6, but this is my first time cutting with red footage in Premiere CC.
*Apologies in advance for the novel, but I figured I'd be as thorough as possible to hopefully help get this issue resolved for myself any anyone else who's experiencing this.*
I'm cutting a 9:30 "party mix" in a music video style edit. So far I've had several (seemingly random) issues and glitches, that have been making my life exceptionally difficult and this 10/30 deadline exceptionally scary.
I'm working with content that we captured using exclusively RED Epic Dragon, and Epic Mysterium cameras. We recorded with several different frame rates, with varying resolution, compression, and aspect ratios. Project was set in-camera to 23.976.
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I've created a nearly two hour, organized roll of sub-clip selects in a RED R3D 2K 23.976 16x9 timeline, in which i'll use to browse my raw media when sequencing on a timeline stacked directly below.
Often times when pulling clips from one timeline down to the other, the over-all responsiveness of the program will become ultra sluggish. Causing a clip (that's being dragged/placed) to lag heavily, maybe a couple seconds behind my cursor. This issue will often resolve itself after maybe 5 minutes or so, but makes fluid sequencing rather difficult.
Issue #2
The other issue I'm having is a glitchy or completely unresponsive program monitor. Again this issue appears to be totally random, and seems to happen most when I'm deep into some really intense sequencing/ clip arrangement, and scrubbing quickly.
Usually a portion of a single clip (or sometimes a couple clips) will freeze up in the program monitor while I'm scrubbing over them on the timeline. This will sometimes cause them to freeze all together during playback as well as cause surrounding clips to lag a bit (maybe 4-8fps).
I'll scrub back over the problem area and sometimes get a solid green bar halfway through my image, usually right before the program monitor just reads solid black throughout the entire timeline. This issue is temporarily resolved by restarting the program (about every 15-30 minutes).
Issue #3
As I'm scrubbing I'll also experience heavy glitching with both my image and the program monitor GUI itself. However, this issue typically wont affect playback.
I've uploaded a quick camera-phone video of this issue as it's a little tough to describe Program monitor glitch - YouTube
I know the timeline is un-rendered in this sample, (but this issue happens either way).
Two painstaking weeks later, I've finally completed the first pass.
Working on revisions now, and ultimately I'd like to copy paste the sequence into a 4K timeline for before After Effects work and export.
I tried pulling it into a 4K timeline (with playback set to 1/8 res) and the issues stated above got 10x worse.
Sticking to the 2K timeline for now (with playback at 1/4 res)
P.S. I'm also cutting a much simpler corporate project with 5DMKIII footage and having no real issues.
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Thanks for reading!
-Sam

So it seems to be behaving slightly better in "Software Only"
Though slightly less frequently, I'm still running into the issues stated above, mostly issue #2.
I also have a new problem to add to this thread as I'm starting to pull clips into After Effects.
First being that (again, seemingly random) dynamic-linked clips decide not to show up on the timeline in AE, and then seem to vanish from the program monitor in Premiere as well.
As you can see in the screenshots attached- After Effects see's the media itself from which the clip came from, however it won't show up in the monitor.
I'm also having issues where I'll render the Premiere project with the dynamic linked clips that DO work, and then as soon as I restart the program, those previews are gone and I have to re-render the the AE Linked comps.

Program monitor constantly freezing/stalling when playing dynamically linked After Effects comps

I'm having program monitor issues when I try to play dynamically linked After Effects comps from my Premiere timeline. I realize it's expected to have jerky playback since After Effects comps are memory and CPU intense, but it doesn't seem normal for these things to happen:
Sometimes during playback, the program monitor completely freezes while audio continues to play and the CTI continues to move along timeline. When this happens, there's no way to stop the playback at all using mouse or keyboard... so I'm forced to just quit Premiere and re-open project.
Program monitor can also freeze when I place the CTI on top of the After Effects comp. Sometimes if I wait a minute, the screen could update and eventually display the After Effects comp.
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There's nothing special about the After Effects comp I'm linked to... it could just be regular text that I animated using ease keyframes and motion blur.
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Premiere 7.0.1 (105)
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Adobe Premiere Pro CC[402]: dynamic_cast error 1: Both of the following type_info's should have public visibility. At least one of them is hidden. N5dvaui2ui8MessageTIKNS0_7UI_NodeEEE, N5dvaui8controls23UI_PictureSupplyMessageE.
Here's a few that are less common:
Adobe Premiere Pro CC[402]: [PremiereCocoaMacApplication handleMenuCommand:1633841013 from <DVAMacMenuItem: 0x6100002f8300 About Premiere Pro>]
After Effects[377]: -[NSMenu menuID]: unrecognized selector sent to instance 0x600000077080
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Thanks,
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I think I found the problem... OSX Mavericks introduced a power saving feature called App Nap that basically slows down an app that appears to be doing nothing or is minimized in the background.
So essentually when I try to display an After Effects dynamically linked comp via my Premiere timeline, it freezes because OSX put After Effects to sleep.
To fix this, I had to disable the App Nap feature on After Effects. Now everything is performing back at pre-Mavericks levels (which is about 10% stalling playback issues vs 90% stalling). I also noticed that all of the console errors went away.
To disable App Nap in OSX...
Go to your Applications folder
Expand the After Effects CC folder
Right-click on "Adobe After Effects CC.app" and select Get Info
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Program and source monitors freeze go black

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This is what happened when I tried to re-size the monitor.
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Also read Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
And, for future reference, the Information FAQ http://forums.adobe.com/message/4200840 lists what you need to provide when you ask a question

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Hi, just checking to see if someone will have an idea of why my video has a playback problem. It plays very smoothly in the source monitor but in the program monitor it is not very smooth at all. Even when I go to highest quality playback. It actually seems to run smoother on that Automatic quality. If I attempt to the shuttle button, it will advance the verticle time indicator, but the image in the window freezes.
I'm using Premiere Pro CS4. I have 2 1tb hard drives, 2.1g processor, and 4gb of RAM. It has worked perfectly in the past. I haven't been editing video for about 2 months, and when I started editing again today, these things were noticed.

Hello Bill,
Yes there was a red line above the clips in the timeline. I hit the enter key to begin rendering and when it finished, the video played smoothly in the program monitor and source monitor using all three available video qualities in each.
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My sequence consists of 1 Video Track, and 2 Audio Tracks. The "Video 1" and "Audio 1" tracks in the sequence consists of subclips taken from a master clip avi in the Project Panel captured from my video camera, and "Audio 2" in the sequence are MP3's that have been imported into the Project Panel. The sequence plays fine and I'm able to make edits as long as the "Audio 1" track of the captured avi is disabled, and with "Audio 2" enabled. But when the "Audio 1" track is enabled, the sequence will not play in the program monitor, and the entire program freezes up until I disable the "Audio 1" track, or otherwise the program just crashes.
I've Googled my brains out today and yesterday, and I've reviewed all the program settings to the best of my knowledge. I'm trying to produce a video that allows me to mix between the "Audio 1" track and the "Audio 2" track, but can't figure out why the "Audio 1" track prevents the sequence from playing in the Program Monitor.
My soundcard is Creative SB Audigy 2, on Win XP. Can someone please help me understand what I'm overlooking?

Thanks Hunt, this was some solid information, especially the link. I believe I've figured out the problem though... and it was ME!
I didn't want to do it, but sometimes when you have a stubborn problem, it's best to just start all over from the beginning. It turns out that what I thought was a developing masterpiece, was in reality only a HOT MESS, lol.
The problem seemed to be in the way I created the subclips, in regards to whether the video and/or audio was selected, with respect to the in & out points, and with how those subclips were placed into the Timeline. The problem was definitely in those subclips (...it's like the Timeline didn't know what to do with them). Once I went back, checked the source avi and master clips to verify they were intact, and being more careful in how I added the new clips into the Timeline, the audio from the imported video AND from the MP3's are now playing just fine in harmony, and I'm able to edit the sequence in the Program Monitor and with the Audio Mixer (...just as I suspected I was supposed to be able to do).
Funny how when you think there's a major problem, it just turns out that the program was only doing what you were telling it to do, lol. Thanks so much for stepping up and helping out Hunt. It's so frustrating sitting by the computer, hoping someone will come to the rescue. Your response was exactly the gentle guidance I needed. Much appreciated!

Program monitor keeps going black in Premiere Pro CC

PC - Premiere Pro CC - AMD Fire Pro (13.101-130604a-158071E-ATI)
I'm working on a project and the program monitor keeps going black in Premiere Pro CC while I am working on the timeline. I've got like 28 GB of memory alocated to the program and just updated the latest driver for my video card. No clue why this keeps happening, but the only way I can get around it is to restart. When I go to close down the program freezes and I have to shut it down in the system preferences.
Under a crazy deadline if you can help? Thanks

here's my story. I'm also having this problem with video appearing in the Program monitor. The only thing I did differently is that yesterday when I was editing, I pulled the Program monitor out of the main Premiere interface and dragged it over to my second desktop monitor. that worked just dandy.
when I opened Premiere today, and opened an entierly different project, there was no video in the output window (and it was locked back into the main interface). I also can't select clips on the TL. The software locks up, and I have to restart.
I am able to create a new project and render the countdown leader. I was also able to import the project that wasn't displaying correctly, and have it work just like normal. So I think I'm back in business for now.
I'm deeply concerned though. I'm doing a webinar about Premiere very soon (with rehearsals tomorrow!). A failure like this looks bad for everybody. Also, I don't relish having to re-import all of my old projects in this way to get the basics working again. Any idea what went wrong? Right now I feel like I'd better never drag the program window to a second monitor to enjoy a larger program monitor while editing.
Premiere Pro CS6 - Mighty Kilt
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Program Monitor Freezes

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