Program Monitor is Black, no video playback after installing new graphics card

I bought a PNY Nvidia Quadro 2000 graphics card a few days ago, and since it's been installed, I've been unable to watch video playback in my program, source or even reference monitor.
Similarly, If I designate one of my monitors soley for video playback, the screen is just black, and as the timecode advances on my timeline I only hear sound.
My project is using "Mercury Playback Engine GPU Acceleration" for Premiere Pro CS6.0.1
I went from using one graphics card to using two graphics cards, and installed a third monitor. I've spent the last few days trying everything I could think of, I even uninstalled and re-installed premiere.
Hardware Specs:
Windows 7 Ultimate (64-bit)
HP Pavilion h8-1230z
AMD-FX8150 3.59Ghz 8 core processesor
16GB RAM
600W PS
EVGA Nvidia GeForce GTX 550Ti
PNY Nvidia Quadro 2000
I am using a PCI x16 for the Quadro 2000
I am using a PCI x1 slot w/x1-x16 adapter for the 550Ti
Could this be the problem?
Additional Information
Vectorscope, All scopes, YC Waveform - Display modes all work.
I downloaded the most recent Nvidia drivers for both of my cards.
I haven't received any error messages or had any problems in After Effects CS6, as video playback is working properly in my other adobe applications.

I am still building a new system, so currently I'm still using a 480. You can read all about my choices and progress here: Adobe Forums: Planning / building a new system. Part 1
There are 11 entries in the Benchmark Results that succesfully use the GTX 680, even though it is not 'supported'. They all use the 'hack'. However, the 680 has been added to the list of supported cards for AE, so it is only a matter of time before the 680 will be added to the list of supported cards for PR. Todd had made that clear. Now, when the 680 is added, it makes sense that the 670 will also be added. My guess is that both will be added in a short while.

Similar Messages

No Signal after installing new graphics card

Hello and thanks in advance for your help!
We have a 2yr old HP p6540y. It has an ATI integrated Video Card. When we recently turned it on, we got a 'no signal' message on the monitor and then it would go to sleep. We have tried several things to fix...listed below, in order, and are still getting the same message. Please advise!
1) No Signal: DVI, VGA, HDMI. So we unplugged and restarted, no change.
2) Checked monitor and DVI & VGA cords with another computer: They all work.
3) Installed new Graphics Card: NVIDIA GEForce GT 610. Still got same 'no signal' message.
4) We plugged/unplugged all other cards/cords/anything we could and cleaned out. Then, finally, the monitor turned on! But not for long....
5) After restarting computer after installation of graphics card driver, we got the 'no signal' message again. We once again, pulled out other cards/plugs and again the monitor/computer came to life.
6) We unistalled the integrated ATI graphic card. When we go to Display, Advanced Options, it lists our new NVIDIA as graphic/display card.
7) We turned computer off overnight and this morning when we turned on, we once agin got the 'no signal' message. We unplugged/plugged computer in several times. Also tried the trick with pulling out cards/plugs and we got nothing. No Signal. After doing this several times (about 10), it finally worked again.
8) We changed sleep settings to: Screensaver=Never; Sleep Mode=Never.
9) We restarted again to once again get no signal message.
So...what do we need to do?
Thanks so much!
This question was solved.
View Solution.

Triusa, welcome to the forum.
I suspect that your problem is caused by the power supply unit (PSU). Here is a guide to help you troubleshoot the problem:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06788&lc=en&dlc=en&cc=us&product=502610&rule=...
Also, the existing PSU is 250W. The GT 610 requires a minimum of 300W.
Please click "Accept as Solution" if your problem is solved.
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3000 j115 A11 stopped working after installing new graphics card

I thought i would be slick and install a new graphics card (asus GEForce 8500GT) after i put it in my 3000 j115 A11 everything stopped working. I can turn the tower on and it gives two beeps. Nothing displays on the monitor (it doesn't leave powersaving mode). It is also very quiet like it is not even trying to work. Did I just destroy my computer? Is there anything I can do?
PS. I did take the asus card back out, so I'm not that lucky
PSS. Got back to being able to boot but now I can't get back into bios to switch from PCI back to original built in card. If I try it just hangs after pressing enter to interupt normal setup
Message Edited by Lazlo420 on 06-27-2009 12:05 PM
Note from Moderator: Gave it a more descriptive subject.
Message Edited by JaneL on 06-28-2009 01:36 PM

I find this thread very interesting. I am assuming this system (3000 j115 A11) is the same as one I mentioned in a post from June 12 (7387A11... Graphics upgradeable?).... and is still hanging out there. Perhaps if Lenovo, or anybody else for that matter, could/would provide SPECIFIC upgrade instructions we could all be enlightened. (In my case I do not own a Lenovo computer but I am hoping to help my sister-in-law with her Lenovo and don't look forward to a major meltdown if the systems are not capable of this, otherwise, simple upgrade.)
Niether of the 2 previous posters mentioned if they upgraded the PS in thier respective systems prior to the graphics card installation (although ala17 "recently" did.). One had issues and the other didn't. If that should be the first step toward the upgrade, it would be helpful to know beforehand.
Thanks and good luck. Post back if you get to the bottom of it.

Super Grainy picture after installing new graphic card

I followed all directions to a "T" with removing the old card and installing the new card. Its in the correct AGP slot. When I turned on the computer my desktop was black and white and super grainy looking. I could barely see anything. I then installed the software and that was successful but my display still looked the same. I then restarted my computer and it took a little longer than normal to come up. However when it finally came up, I have NO picture now. I use a HDTV for a monitor since I do video editing. I am using a DVI cable from computer to TV. I should note that when I first turn on the computer I can clearly see the screen with the APPLE and spinning gear. After that it goes down hill in terms of picture quality.
What could be wrong?
The card is a ATI RADEON 9600 PRO and was recommended for Powermac G5's.
I am typing this from my laptop while I am working on my desktop. I just did a hard turn off/restart and this time my desktop came up much faster and I can see it a lot better but there is still grainy noise on 90% of the screen. My DVI cable is fully connected as well.
Any suggestions?

Hi-
Because you are connected to a TV rather than a monitor, it could be that the resolution is not set correctly.
Try to set a different resolution for the screen through you Display System Preferences. If you can't see properly, try a boot to Safe Mode (hold Shift while starting) and then open the Display preference panels.
You will have to restart normally, after setting the resolution, to test the change.
If you have a computer monitor, try the monitor. If the monitor exhibits the same problems, I would consider that that particular card is the problem, and would return it.

No onboard audio after installing new graphics card

Good afternoon,
This is my system:
Pavilion Elite 5100t ATX PX
Vista 64
Raedon HD 5670
After installing the video card, the onboard 5.1 audio panel at the back only produces sound for the subwoofer. The front headphone jack is still working. The video card supports HDMI, and therefore has an audio component in it. I tried the following without any solution:
1. Setting onboard audio as "enable" in BIOS
2. Choosing "speakers" as default in control panel-->sound
3. Disabling the HDMI audio output in control panel-->sound
4. Uninstalling both audio drivers (onboard Realtek and AMD from the VC) with auto-reinstallation when restart
Those are the common recommendations I got from different forum. Your help is greatly appreciated.
cvan11

Hi,
Did you try the latest Realtek audio driver?
I had a problem similar to yours with my NVIDIA GT 460. It turned out to be a bad Realtek audio driver. I had to go back to the original Realtek driver that came with my HP PC until Realtek fixed that issue that I reported to them. I had tried six differnet Realtek drivers.
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Startup problems after instaling new graphics card drivers

PC: HP p6520 f with a 400 watt power supply
video card: AMD Radeon 6570 (MD1GD3)
After getting the 400 watt power supply, I was able to uninstall the intergrated graphics card's drivers, but I can't succsesfully startup after installing drivers for the new card without a system restore, which of course gets rid of the new drivers.
I've tried newer drivers, but those don't work either.
Any suggestions?

Hello Sev_07. I understand you're unable to install your video card drivers.
Are you receiving an error on boot?
Are you experiencing any issues with other pieces of hardware?
Have you tried running HP Support Assistant and Windows Update to ensure all of the software and drivers are completely up to date?
It may also be helpful for you to provide your product number so I can look at your computer's specifications. This document can show you where this is located.
I hope you have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Power Mac G5 crashes after installing new Graphics Card

Hello, this is my first post and if anyone can offer any help with my problem I would greatly appreciate it. Sorry for the long description, but I want to get all of the facts out.
Its a bit convoluted, but here goes...
I was having a problem with one of my G5 computers and I thought at first that the problem was the graphics card. So I bought an ATI Radeon 9600XT card on eBay. Before that card arrived, I determined that the problem with the computer was a faulty firewire card, I replaced that and this computer now runs fine.
After the Radeon card was delivered, I put it in another G5 (1.6 processor) being that it was an upgrade from the nVidia GeForce FX 5200 that was already in the computer. After about a week, this computer crashed and crashed repeatedly. So I switched the card back to the original nVidia GeForce FX 5200, but it still kept crashing.
I then initialized the drive and reinstalled 10.4. This did not solve the problem, the computer keeps crashing with the screen that says "this computer needs to restart..." same as before. I then swapped this nVidia GeForce FX 5200 card with another identical nVidia card that I have from a 3rd G5. This not only did not stop the crashes, but caused this third G5 to crash.
When I start the G5 1.6 up in safe boot, the computer does not crash and will run stable.
I really would appreciate any advice.

Ok I ran AHT on both machines and everything passed on both. The G5 #1 (1.6) restarted and ran ok (in and out of sleep mode) overnight. When I shut down, the screen went dark and all seemed well, but the computer never actually "shut off".
Anyway I thought that if I could pull the panic logs from each machine that it may be helpful for someone to diagnose just exactly what is going on. So here are the panic logs for each G5.
G5 #1 (1.6)
Wed Jan 26 00:01:12 2011
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x00000000A30B0025 PC=0x000000000003FFD4
Latest crash info for cpu 0:
Exception state (sv=0x5C3BB780)
PC=0x0003FFD4; MSR=0x00009030; DAR=0xA30B0025; DSISR=0x00200000; LR=0x0003FFBC; R1=0x4428BA10; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000003 0x0002BDCC 0x002FC474 0x002FC61C 0x00303E28 0x00303F9C
0x002DA43C 0x002DA3B4 0x002E9ACC 0x002EB94C 0x0008C248 0x00029234 0x000233F8 0x000ABEAC
0xA1B1C1D3
backtrace terminated - frame not mapped or invalid: 0xBFFFE240
Proceeding back via exception chain:
Exception state (sv=0x5C3BB780)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x6E264280)
PC=0x9000AF48; MSR=0x0200F030; DAR=0x02158070; DSISR=0x40000000; LR=0x9000AE9C; R1=0xBFFFE240; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x5C3BB780)
PC=0x0003FFD4; MSR=0x00009030; DAR=0xA30B0025; DSISR=0x00200000; LR=0x0003FFBC; R1=0x4428BA10; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000003 0x0002BDCC 0x002FC474 0x002FC61C 0x00303E28 0x00303F9C
0x002DA43C 0x002DA3B4 0x002E9ACC 0x002EB94C 0x0008C248 0x00029234 0x000233F8 0x000ABEAC
0xA1B1C1D3
backtrace terminated - frame not mapped or invalid: 0xBFFFE240
Exception state (sv=0x6E264280)
PC=0x9000AF48; MSR=0x0200F030; DAR=0x02158070; DSISR=0x40000000; LR=0x9000AE9C; R1=0xBFFFE240; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
G5 #2 (Dual 1.8)
Wed Feb 2 15:18:00 2011
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x00000000A3010025 PC=0x000000000003FFD4
Latest crash info for cpu 0:
Exception state (sv=0x5D0D6280)
PC=0x0003FFD4; MSR=0x00009030; DAR=0xA3010025; DSISR=0x00200000; LR=0x0003FFBC; R1=0x4521BAD0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x0002BDCC 0x002B1B68 0x002BABD8 0x002BAFA4 0x002C25BC
0x002C268C 0x002EA2C0 0x0008ADB8 0x00029234 0x000233F8 0x000ABEAC 0x2F2F2F2F
backtrace terminated - frame not mapped or invalid: 0xF007FC50
Proceeding back via exception chain:
Exception state (sv=0x5D0D6280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x5D6F1500)
PC=0x9000AF48; MSR=0x0000F030; DAR=0x009F5564; DSISR=0x40000000; LR=0x9000AE9C; R1=0xF007FC50; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x5D0D6280)
PC=0x0003FFD4; MSR=0x00009030; DAR=0xA3010025; DSISR=0x00200000; LR=0x0003FFBC; R1=0x4521BAD0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x0002BDCC 0x002B1B68 0x002BABD8 0x002BAFA4 0x002C25BC
0x002C268C 0x002EA2C0 0x0008ADB8 0x00029234 0x000233F8 0x000ABEAC 0x2F2F2F2F
backtrace terminated - frame not mapped or invalid: 0xF007FC50
Exception state (sv=0x5D6F1500)
PC=0x9000AF48; MSR=0x0000F030; DAR=0x009F5564; DSISR=0x40000000; LR=0x9000AE9C; R1=0xF007FC50; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Again, I appreciate any advice...hope this will be of help in diagnosing the problem..

6 beeps after installing new graphic card

Hi I just bought a new graphic card for my p6-2055sc and it makes 6 beeps when trying booting up.
The new graphic card is Geforce GTX 750ti
I cant get it to work.
Have tried to find the latest BIOS but the latest one is from 2012 :/
Please help me.

Thanks for the quick answers. I think i will buy a new motherboard or a upgrade package. Is it possible that someone can answer if this all would work together ?
I thinking of buying this sort of upgrade package when im still on a "spending money spree".
https://www.komplett.se/uppgraderingspaket-intel-core-i5-3470/752348#!tab:info
748721 - Intel® LGA1155 Core i5-3470, Socket-LGA1155, Quad Core, 3.2Ghz, 6MB, Boxed w/fan
749862 - MSI B75MA-P45, Socket-1155
744179 - Crucial DDR3 BallistiX Sport 1600Mhz 8GB KIT
I Have a PSU 500W. Is it possible that anyone can do the math and tell me if this will work, with the GTX750Ti.
Or eventully this package
https://www.komplett.se/uppgraderingspaket-intel-core-i5-4440/783614
794261 - Intel® LGA1150 Core i5-4440
794115 - MSI B85M-E45, Socket-1150
744179 - Crucial DDR3 BallistiX Sport 1600Mhz 8GB KIT

Slow video playback after reinstalling Geforce2 MX card

Ok, reinstalled (took out the 9200 card) my Geforce2Mx card and now everything is in super slow motion - video, scrolling, typing, opening and closing of apps, pull down menus, loading of web pages - everything. It's like being back on an old SE30 and now even that seems fast to what is happening now. What did I do wrong? Tried rebooting a few times and resetting pram with no better results.
G4 Mac OS X (10.3.9)
Posts: 536
From: Vancouver, Canada
Registered: Dec 30, 2005
Re: Slow video playback after upgrading to ati 9200 card
Posted: Apr 10, 2006 11:56 PM
in response to: G J
Press the button near the battery on your logic board, it will reset the PMU, which might help.
Gigabit Ethernet G4 upgraded 1.2Ghz, 120GB HD, 10GB HD, 1GB RAM Mac OS X (10.4.6) ibook G4 1.42Ghz, 80GB HD, 786 MB RAM, 1GB iPod Shuffle
Tried that also with no results. Also repaired permissions. What could have happened to the machine to do that?
G4 Mac OS X (10.3.9)

Installed the modified Radeon ATI 9600 Pro for G5 Edition card and I still have the same slow video playback results. However when I boot up from another internal hard drive I do not have the video problems. Everything works just fine. Both of my hard drives had no video problems before screwing around with the ATI cards and now the one still has the problems with the video playback. This one also has Classic on it and Classic also runs slow. BTW I don't know if this has anything to do with it but when I ran a search result for "ATI" no files are installed on that 2nd hard drive which is playing video and loading pages with no problems. Would trashing all those ATI files on the slow drive do anything to help? Or is this just a coincidence?

Laptop freezes after installing new ram card.

Hi,
i recently upgraded my ram card on my toshiba c650d laptop. after installing the ram card the laptop began to freeze while in the desktop and then it could be resumed when Alt+Ctrl+Del was pressed.
and the laptop wouldn't wake from the sleep mode....
please help me this is urgent...as for im leaving my home country for studies.
thanks for the help in advance
Malith Ratnayake.

Hello Malith Ratnayake,
After changing the old RAM by the new one, this issue occurs?
If the issue doesn’t occur when you change back to use old ram, I think it is the RAM hardware issue.
Please contact the hardware manufacturer for better support.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

Source and Program monitor are black/blank...Just installed CS5

I drag my first video clip over to CS5 and put it in the timeline. I play the video in the program monitor and all I get is sound and no video. WHen I hit the spacebar/pause, I can then see the video in the program monitor. BUt when I go back to the play mode, it goes black again and I hear the audio.
THe Source and program monitor are giving me the problems. Any help for a rookie?

Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1

Jerky video playback after installing adobe flash player for forefox

I switched to Firefox the other day from MSIE. I immediately had problems with jerky / intermittemnt delivery of video training. I noted that one of the causes could be the adobe flash player so i uninstalled the windows one and installed the firefox plugin. This made no difference.
Can't readily see anything on Google that makes immediate sense.
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I uninstalled version 13 and installed the version 12 as they suggested. Did not work.
On my computer now I have three accounts.
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3. Guest accoount still can see CNN video clips in Safari.
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Computer goes to black screen after splash screen (installed new graphics card)

I installed an EVGA Geforce GTX 750ti on my computer today, but when I boot it up, it goes and stays on the splash screen for about 45 seconds, then goes to a black screen, and stays there for an indefinite amount of time. Any ideas on how to make this work?
Computer model - Pavilion p7-1298cb
BIOS - AMI 7.07 4/20/2012

Hi
Have you installed the drivers for your card that would have come with the card ?? Secondly have you changed the BIOS to work from the new card as default ?????
Checkurtech
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G5 won't start up (black screen saying restart) after installing new memory

I have installed two new memory cards and removed the original and now my computer starts to start up - But then locks with a gray overlay and says restart - which you can only do by a hard start.

The trick with installing memory is that you have to PUSH harder than you can possibly imagine, so hard that you think you will damage the RAM, but you won't. Keep pushing till you hear a click.

No sound after installing nvidia graphics card

Hello Archlinux Forum this is my first time Posting!
After i upgraded my GPU from my amd apu to the Asus strix geforce gtx 960 and installed the nvidia driver I am not getting sound output not on pulseaudio or alsa directly.
output of aplay -l :
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 0: ALC887-VD Analog [ALC887-VD Analog]
Subdevices: 0/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
Thank you for your help in advance.
~~~Markuski
Last edited by markuski (2015-02-18 20:25:36)

I guess your audio is just muted? For alsa you may unmute the channels with alsamixer or
amixer set Master,0 75% unmute
amixer set PCM,0 75% unmute
and in case of pulseaudio you can install and use something like pavucontrol.
Furthermore, rtfwiki .

Program Monitor is Black, no video playback after installing new graphics card

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