Project Server 2010 - task shows NA as actual finish but zero work remaining?

So, here's the problem:
We are running Server 2010, SP1 I believe (Can check this tomorrow when back in the office)
Users update tasks via PWA but have various options around how they do these updates:
they are able to update %complete (as a %age of duration)
they are able to amend task start/finish dates
they can update no. of work hours remaining
I believe (based on early testing/investigation) that users are updating an assignment (in PWA) to, say 1% complete (to indicate misguidedly that they are aware of the task and then moving the end date, this then splits the remaining work) and extends the
duration
Somehow, what then happens is they update the task (possibly prior to the new end date they have put in) to show zero remaining work but when the schedule is reviewed in MS Project 2010, the Actual Finish Field shows "NA" yet the remaining work
is zero and the overall task shows not complete.
I've been investigating this for some time and it's incredibly frustrating. I'm of the opinion that we need to restrict the way our users are able to update assignments and make the view in PWA force them to update  either
remaining hours or % complete but would really, really appreciate any guidance or other avenues I should investigate?
Thanks in advance 

DizietSma,
Are these tasks of type "Fixed Duration". In that case please check if there is remaining duration on these tasks. I believe that's the root cause. In this scenario the work being completed does not trigger the task to be complete, even if the
assignment is complete. The only way to mark the task complete, is to incorporate into your task update process, to zero out the remaining duration at the task level.
As far as the tracking method, looks like you have 'freeform' enabled. I suggest that you change it to one of the methods you listed above, which will help stereamline
Prasanna Adavi,PMP,MCTS,MCITP,MCT TWitter: @prasannaadavi Blog: http://www.prasannaadavi.com
The tasks are fixed duration, is "remaining duration" a field I can include in MS Project? Or otherwise include it in the task update view in PWA? Views in PWA are somewhat inconsistent in terms of what can be included for update purposes
and what cannot.
Many thanks for your help so far Prasanna

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    2014-03-20 18:12:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 1 2148074254 15
    2014-03-20 18:12:39 10.0.0.77 POST /_vti_bin/PSI/ExchangeSync.asmx - 80 MyDomain\MyExchServer$ 10.0.0.76 - 500 0 0 31
    2014-03-20 18:12:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 2 5 0
    2014-03-20 18:12:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 1 2148074254 0
    2014-03-20 18:12:39 10.0.0.77 POST /_vti_bin/PSI/ExchangeSync.asmx - 80 MyDomain\MyExchServer$ 10.0.0.76 - 500 0 0 31
    2014-03-20 18:12:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 2 5 0
    2014-03-20 18:12:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 1 2148074254 0
    2014-03-20 18:12:39 10.0.0.77 POST /_vti_bin/PSI/ExchangeSync.asmx - 80 MyDomain\MyExchServer$ 10.0.0.76 - 500 0 0 31
    2014-03-20 18:12:41 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 2 5 0
    2014-03-20 18:12:41 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 1 2148074254 0
    2014-03-20 18:12:41 10.0.0.77 POST /_vti_bin/PSI/ExchangeSync.asmx - 80 MyDomain\MyExchServer$ 10.0.0.76 - 500 0 0 62
    2014-03-20 18:28:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 2 5 15
    2014-03-20 18:28:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 1 2148074254 0
    2014-03-20 18:28:39 10.0.0.77 POST /_vti_bin/PSI/ExchangeSync.asmx - 80 MyDomain\MyExchServer$ 10.0.0.76 - 500 0 0 46
    2014-03-20 18:28:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 2 5 15
    2014-03-20 18:28:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 1 2148074254 0
    2014-03-20 18:28:39 10.0.0.77 POST /_vti_bin/PSI/ExchangeSync.asmx - 80 MyDomain\MyExchServer$ 10.0.0.76 - 500 0 0 31
    2014-03-20 18:28:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 2 5 0
    2014-03-20 18:28:39 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 1 2148074254 0
    2014-03-20 18:28:39 10.0.0.77 POST /_vti_bin/PSI/ExchangeSync.asmx - 80 MyDomain\MyExchServer$ 10.0.0.76 - 500 0 0 15
    2014-03-20 18:28:41 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 2 5 15
    2014-03-20 18:28:41 10.0.0.77 POST /PWA/_vti_bin/PSI/ExchangeSync.asmx - 80 - 10.0.0.76 - 401 1 2148074254 0
    2014-03-20 18:28:41 10.0.0.77 POST /_vti_bin/PSI/ExchangeSync.asmx - 80 MyDomain\MyExchServer$ 10.0.0.76 - 500 0 0 15
    I am new to PS 2010. Help is appreciated. Thanks.

    Here are the errors found in Project Queues:
    ExchangeSyncExchangeSubscriptionUpdateForUserFailed (40511). Details: id='40511' name='ExchangeSyncExchangeSubscriptionUpdateForUserFailed' uid='ef501cc2-9305-47b5-92b3-021e3b41d1b5' teamMemberUid='b8f2e0cd-9882-4677-be61-b2780b32bae5' exception='System.NullReferenceException:
    Object reference not set to an instance of an object. at Microsoft.Office.Project.Server.ExchangeSync.ExchangeSyncUtil.UpdateExchangeSubscription(Guid resourceUid, SubscriptionContext context) at Microsoft.Office.Project.Server.ExchangeSync.ExchangeSyncUtil.UpdateExchangeSubscription(Guid
    resourceUid) at Microsoft.Office.Project.Server.ExchangeSync.ExchangeSubscriptionRefreshProcessor.Refresh(PlatformContext ctx)'.
    ReportingProjectChangeMessageFailed (24006) - The INSERT statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'.
    The statement has been terminated.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='ef4e51a1-8cb2-4ec2-bfc4-530f1f34cd8c' QueueMessageBody='Project UID='2668bb26-5c23-42ce-843a-fa49feadba05'. PublishType='ProjectPublish'' Error='The INSERT
    statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'. The statement has been terminated.'.
    ReportingProjectChangeMessageFailed (24006) - The INSERT statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'.
    The statement has been terminated.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='0b88178b-2e45-41af-a85f-8c5590e9c3e7' QueueMessageBody='Project UID='2668bb26-5c23-42ce-843a-fa49feadba05'. PublishType='ProjectPublish'' Error='The INSERT
    statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'. The statement has been terminated.'.
    ReportingProjectChangeMessageFailed (24006) - The INSERT statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'.
    The statement has been terminated.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='0d7421f6-2579-4656-b956-d50ecc7f5f1c' QueueMessageBody='Project UID='2668bb26-5c23-42ce-843a-fa49feadba05'. PublishType='ProjectPublish'' Error='The INSERT
    statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'. The statement has been terminated.'.
    ReportingProjectChangeMessageFailed (24006) - The INSERT statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'.
    The statement has been terminated.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='3456b70e-fe16-4b3a-ab66-f2a5237fbaeb' QueueMessageBody='Project UID='2668bb26-5c23-42ce-843a-fa49feadba05'. PublishType='ProjectPublish'' Error='The INSERT
    statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'. The statement has been terminated.'.
    ReportingProjectChangeMessageFailed (24006) - The INSERT statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'.
    The statement has been terminated.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='fc78474a-bf5c-422c-a209-cb79e3201e38' QueueMessageBody='Project UID='2668bb26-5c23-42ce-843a-fa49feadba05'. PublishType='ProjectPublish'' Error='The INSERT
    statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'. The statement has been terminated.'.
    ReportingProjectChangeMessageFailed (24006) - The INSERT statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'.
    The statement has been terminated.. Details: id='24006' name='ReportingProjectChangeMessageFailed' uid='d2f4b313-0c21-4a2c-b8a7-f6bd7aef13fe' QueueMessageBody='Project UID='2668bb26-5c23-42ce-843a-fa49feadba05'. PublishType='ProjectPublish'' Error='The INSERT
    statement conflicted with the FOREIGN KEY constraint "FK_MSP_EpmAssignment_ResourceOwnerUID". The conflict occurred in database "ProjectServer_Reporting", table "dbo.MSP_EpmResource", column 'ResourceUID'. The statement has been terminated.

  • Project Server 2010 - Assigned tasks not visible in PWA

    Hi,
    When I enter an issue on a project site, the assigned issue is not visible in the PWA under Issues & Risks.
    Based on this link (http://social.technet.microsoft.com/Forums/en-US/f5abd024-3c9a-47f8-a7cb-7743fafebf2b/project-server-2010-cannot-see-assigned-issues-and-risks) I have tried to solve it however without success.
    In the queue jobs I have the following error details:
    General
    Reporting Wss list sync failed:
    ReportingWssSyncListFailed (24018) - 1100. Details: id='24018' name='ReportingWssSyncListFailed' uid='6c8a0779-3c9f-4d25-a81c-04d69d6fce1d' SPListType='2136b7a0-03b9-4547-8b2d-c66497accd08' Error='1100'. 
    ReportingWssSyncListFailed (24018) - 1101. Details: id='24018' name='ReportingWssSyncListFailed' uid='1573855e-b176-44cc-bf92-8959d167f8fe' SPListType='2136b7a0-03b9-4547-8b2d-c66497accd08' Error='1101'.....................................
    Reporting message processor failed:
    ReportingWSSSyncMessageFailed (24016) - RDS failed while trying to sync one or more SP lists. The RDS queue message will be retried.. Details: id='24016' name='ReportingWSSSyncMessageFailed' uid='839ed0b8-6b8c-4bd5-bfbe-540349c1f27a' QueueMessageBody='ProjectUID='2136b7a0-03b9-4547-8b2d-c66497accd08'.
    ForceFullSync='False'. SynchronizationType='All'' Error='RDS failed while trying to sync one or more SP lists. The RDS queue message will be retried.'. 
    ReportingWSSSyncMessageFailed (24016) - RDS failed while trying to sync one or more SP lists. The RDS queue message will be retried.. Details: id='24016' name='ReportingWSSSyncMessageFailed' uid='b0e773af-5cc3-4965-85b3-a4d8050e86f5' QueueMessageBody='ProjectUID='2136b7a0-03b9-4547-8b2d-c66497accd08'.
    ForceFullSync='False'. SynchronizationType='All'' Error='RDS failed while trying to sync one or more SP lists. The RDS queue message will be retried.'............................................
    Queue:
    GeneralQueueJobFailed (26000) - ReportingWSSSync.WSSSyncMessageEx. Details: id='26000' name='GeneralQueueJobFailed' uid='07edaa28-647c-4dee-974e-06f47e4b4e40' JobUID='899bd048-2c19-4176-bd6c-1b45b8379a40' ComputerName='NLHGOL7FPR' GroupType='ReportingWSSSync'
    MessageType='WSSSyncMessageEx' MessageId='1' Stage=''. For more details, check the ULS logs on machine NLHGOL7FPR for entries with JobUID 899bd048-2c19-4176-bd6c-1b45b8379a40.
    As I understand this error could be due to a mismatch between the fields that are 'standard' in the project server and fields that are op the project site.
    If the reporting database could not sync, will consequently also the issues not be visible on the PWA??
    Any suggestions how to solve this?
    Regards,
    Dirk

    Hello,
    Yes, if the Issues & Risks are not being synchronised to the Reporting database then this will impact the issues & risks appearing on the PWA homepage reminders web part. See this post on how the data gets to the Reminders web part in Project
    Server 2010:
    http://pwmather.wordpress.com/2012/07/13/projectserver-active-issues-and-risks-on-pwa-reminders-web-part-ps2010-sp2010-sharepoint/
    The error you are seeing is probably caused by the default Issue or Risks columns being edited or removed from the Issues or Risks lists. It might be worth taking a look at this post:
    http://pwmather.wordpress.com/2011/06/20/project-server-2010-project-site-default-fields/
    Paul
    Paul Mather | Twitter |
    http://pwmather.wordpress.com | CPS

  • Line Classification Reporting in Project Server 2010

    I’m trying to understand the Line Classification (LC) functionality and reporting in Project Server 2010 having not used this before. 
    I have added a new LC titled ‘Billable’ to the system and then added a task to my timesheet with the new Billable LC and then logged time to both the Standard and Billable LCs of the same task (not sure why MS have decided to call this Billing Category
    – rather confusing).  I was expecting that when the timesheet was approved the hours in both the Standard and Billable LCs would be combined and the total show-up on the task in the MS Project Professional plan but this appears not to be
    the case, only the hours logged to the Standard LC show in the project plan. 
    Is this correct or am I missing a step to get the new LC hours into reporting?
    Thank you.

    Hi Jane,
    I'll try to be more explicit. Hours logged against other LC than standard will NOT be lost, they will simply not be pushed to the project plan. Only those against standard LC will be pushed as actual work after PM approval.
    That being said, ALL actuals regardless of the LC will be in the Reporting DB and OLAP cubes for example. Meaning that using for example one of the 3 timehseet OLAP cubes, you'll be able to report actual hours against LC, periods, projects, resources, managers...
    Hope this helps,
    Guillaume Rouyre, MBA, MCP, MCTS |

  • Project Server 2010 - Change Status Manager

    End Goal: We would like to perform this change via SQL statement - which I believe I have  I feel like I am missing something and not sure what it is.
    Background:  We migrated from a different product to Project Server 2010, while our team members were assisting users to move their projects from the old application to Project 2010 they did not realize their names would appear as status
    managers.
    The quick solution would be to tell the owners of the projects to change the information themselves (republish or go in themselves and change every line); however we feel this can be cumbersome and too much work due to having hundreds of projects and there
    are thousands of fields that need to be modified.  I can quickly accomplish what I want with an UPDATE command and be done with it (no user involvement). 
    What I am running into in my test environment is that I can modify the fields (query below) to the appropriate status manager, but I cannot get the changes to appear in Project Professional - it still shows the old value.
    I have used the following command to change the Status Manager to the Project Owner (I'm new to SQL, and we no longer have a DBA - so if my code isnt the greatest...I'll fix it)
    USE ProjectServer_ReportingUPDATE MSP_EpmTaskSET TaskStatusManagerUID = MSP_EpmProject.ProjectOwnerResourceUIDFROM MSP_EpmProjectWHERE MSP_EpmTask.ProjectUID = MSP_EpmProject.ProjectUID
    This modifies all the values correctly - Project Owners become the Status Manager in SQL
    Question: Is there something I am missing or can do OR I am not doing to make this new value show up? Is there a better way to do this from an administrative point of view, with no customer/user interaction?
    Your help is greatly appreciated
    Thank You
    kbwrecker

    Merely my personal opinion having been a Project Server 2010 admin in a medium-sized corporation:
    I think you are going to seriously do some damage if you go about trying to modify SQL tables behind Project Server's back. There are a LOT of operations that go into a simple "publish" and I doubt that the minor changes you want to make will account for
    all of them. Are you confident you're adjusting all of the values necessary? You may have a detrimental impact on in-flight approvals, timesheets, projects, tasks, assignments.. There is just far too much IMO.
    Believe me, I know it is not an ideal solution to have the business make their own adjustments. However sometimes it is just what has to be done. My vote is to craft brief instructions and send them out to the PMs. It's easy to do, they can change one row
    and then drag the field down like in Excel to edit all the rest; it's a 1-minute operation, max.
    Due to the nature of the field, (not being something you can edit via PWA, and even in Project Pro it only allows you to change it to yourself or another current Status Mgr) I think you'll have a hard time scripting this one via macro etc.. However if you
    do find a way, seriously keep in mind your scope and don't edit them all at once, it will need to kick off publishes and check-ins for all the affected projects.
    Good luck!

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