Protected mode message comes up and when I try to open files it says it encountered an error and to check online.. i can not open any files now
Within the past week I have been getting messages when trying to open pdf files " that its in protected mode and can not open"
I deleted adobe and reinstalled directly from Adobe.com and now I can not open any file with a message it has encountered an error
and will check online for solution. Please assist as no files will open now
This is details of error
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 11.0.10.32
Application Timestamp: 547e9779
Fault Module Name: StackHash_147f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c000041d
Exception Offset: 77a011f1
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 147f
Additional Information 2: 147ff66574b08dc93180d912e60eb897
Additional Information 3: c48b
Additional Information 4: c48be403c52ec6c06778481aaa8948d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Can you open Adobe Reader by itself? If so, try to disable Protected Mode [Edit | Preferenes | Security (Enhanced)].
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