Provide steps to send Root CA certificate to the Lync client, getting error" There was a problem verifying certificate from the server"

Hi,
I Build an Lync 2013 set up with FEpool, Director pool and Exchange server is integrated. I have windows 8 client machine, with Lync client installed. When I try to login to the lync client, I am getting error like"There was a problem verifying
certificate from the server".
When I installed ROOT CA cert manually on client machine I am able to login to the lync client. similarly if I add my client machine in my domain, I am able to login to the Lync client.
Now is there any other way to send the certificate automatically to the client machine (Which are NOT part of the DOMAIN) from the server, instead of manual installation process.
Please help me troubleshoot this problem

Agree with S Guna, there is no easy way to push a certificate automatically to a client that you don't control other than building an installer package and asking them to run it. In this situation, if there are a lot of non-domain joined machines
a third party certificate is the way you need to go.
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SWC Unified Communications

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While logon to lync it gives error " there was a problem verifying the certificate from the server "

i already go through all threads related to my question. but not even one thread is satisfying my question ok my problem is again the same it gives me error as i mentioned in title. client OS is XP. actually can somebody tell me which certificate
i should import in which name of certificate group.
N ya why error has occur. help me
thanks in advance
jayesh rohit

You'll want the CS root certificate in the trusted root certificate authorities area of the machine store (vs the user store). If there are any subordinate CAs with intermediate certificates, put them in the intermediate certification authorities area.
Verify that the certificate has the correct SANs for you server. Did you generate the certificate from the deployment wizard, did you check the box for the sip domains as you went through the wizard? Is the certificate internally signed by your
certificate authority? Are you attempting to connect internally or externally when you see the issue?
Can you confirm that your SRV records for _sipinternaltls._tcp.domain.com have the correct port and hostname and that the hostname is also resolvable? Can you do the same for _sip._tls.domain.com?
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Lync 2010 Certificate Issue - "There was a problem verifying your certificate from the server"

Greetings.
My Issue:
Lync 2010 client does not connect to server;error displayed "Cannot sign into Lync. There was a problem verifying the certificate from the server."
Description:
The client is running on my Windows 7 box, and my CA server is a Windows Server 2003 box. I have installed the hotfix on the Server 2003 box to update the Web Enrollment portion of CA to allow for newer clients (Vista and 7) to receive certificates from
this server.
Lync server is running on Server 2008 R2 STD, installation was a success.
The Windows 7 box is a part of the domain.
I have manually exported the Root CA from my Enterprise CA server from
Trusted Root Certification Authorities -> Certificates and imported into the same location on my Windows 7 box.
If I look at the certification path on the Root CA, on my Windows 7 box, it says "The certificate is OK." The same goes for the servers involved.
Still nothing.
I have read the other forum posts on here about people having success once they manually import the Root CA from the Enterprise CA server, but this is not my case here.
All certificates are successfully assigned on the Lync server box; however, I did have to manually import the Root CA into Lync server's
Trusted Root Certification Authorities -> Certificates before I could successfully assign them. Had to do this on another deployment I completed, so I didn't think anything of it.
To recap: it seems that even with my Root CA imported into my Windows 7 box I can still not connect to my Lync server with the client, and I get the error message "There was a problem verifying the certificate from the server."

Solved
Solution : Export certificate from Lync Server Start > Administrative Tools > IIS > Server Certificate > Export > abc.pfx save it, Copy and place the certificate where Ms Lync 2010 client is installed or getting certificate
error. Follow these steps on client machine to install certificate
Run > mmc > add or remove snap in > certificates > computer account > local computer >finish > ok > expand Certificate > Trusted Root Certification Authorities > Certificate > All task > Import > copy abc.pfx certificate
and delete unnecessary certificate from there.
Restart Client machine and open microsoft Lync client 2010 and open option menu > Personal > Advanced > choose Auto Configuration > save ok

CA issue - Workstation signin "There was a problem verifying the certificate from the server"

Hi,
We have issues with all workstations on our domain. I just recently setup Lync 2013 server on a windows 2012 OS. When I went to test sign-in, I received a message "There was
a problem verifying the certificate from the server". To fix this issue, I had to download the cert and import it into Trust Root Certification Authorities on the local workstation. This will be impossible if I have to do this for multiple machines.
Is there a way around this? Why is it asking to do this?
Thanks guys, much appreciated.
MM

You can follow the instructions here to use Group Policy to install your root certificate to all your workstations.
Or you could re-deploy your CA as an Enterprise CA.
Hi Georg,
Thank you for your reply.
I did deploy my CA as an Enterprise CA..... Not sure why its still asking me to install on workstations?
How can I confirm its an Enterprise CA?
Thanks,
MM

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PPoint OWA there was a problem verifying the certificate

Hi, I installed Lync 2013 FE, edge and ARR. Recently, with your help, I finally made it work for web based meetings. People have A/V/Whiteboard/ but they are unable to use Share screens and PPoint.
I read that I need Office Web Application Server in order to make PPoint work so I followed online tutorial and installed it. As a certificate I at first used self signed but later as I added owa as SAN, I exported it from edge server and imported it in
OWA Server. I am not sure if this is the way to do that.
Error for share screen is that it is due to the network issues,
Error for PPoint is "There was a problem verifying the certificate". Remote user use web browser in order to access meeting, upload the file without any problem, and it says Loading ..... , on the other side I have domain machine with lync client
that receives notification to accept meeting content, after which error appears.
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Hi all and thanks for your reply.
I used this command to create farm (didn't define internal fqdn)
New-OfficeWebAppsFarm -ExternalURL https://lynweb.domain.com -CertificateName "ExternalCert"
Everything went smoothly, I can access
https://owa.domain.local/hosting/discovery (but cert is shown as unsecured since url is not the same as in cert (Lyncweb.domain.com).
Because I have split DNS, in my DNS I created lyncweb for the domain.com CNAME entry and I can successfully open https://lyncweb.domain.com/hosting/discovery form LAN.
I found several mistakes in my config (at least I think so):
1. In LyncFE I had under discoveryURL domain.local path, so this is why cert error was showing. It was able to access but because of the different URLs name that didn't match certificate name, I was getting an ssl error. - I changed it to lyncweb.domain.com/.....
2. I didn't have external DNS name for lyncweb.domain.com. In fiddler I saw that it is trying to access to this URL and since it wasn't defined- therefor not able to access. - I created A host record.
3. Firewall, since lyncweb was defined in ARR I needed to craete FW rule to let access OWA Server. - I added FW rule.
Current situation is this:
-- When I access through meeting.domain.com/Lync Client and start PPoint, on the remote client (teleworker where I started PPoint) presentation pops up on teleworker, I can go through the slides, but inside the LAN (second participant) on Lync Client or
via meet.domain.com I am just getting "Loading ...." and nothing appears. (I tried disabling Firewall but didn't help - so it is not about firewall, especially since OWA and LyncCLient are in the same subnet)
-- On the other hand when teleworker starts presentation and guest joins (both outside LAN), both can see presentation.
I thought that it is because I didn't have internal URL, so I added
-InternalURL: https://lyncweb.domain.com
Now I have both internal and external URL that is the same. But it didn't change the situation.
Any suggestions?

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There was a problem verifying the certificate from the server

i can not sign in to my lync server in client user and the error message is "There was a problem verifying the certificate from the server".
i can sign in in my lync server by any account but i can not sign in in other pc clients.

Hi,there,
Just some additional info...
Please go through the following old threads with the same error message
http://social.technet.microsoft.com/Forums/en-US/ocscertificates/thread/19d74620-9ea8-4f19-bc01-25387e4ee380/
http://social.technet.microsoft.com/Forums/en-US/ocscertificates/thread/7a973094-6cd1-4f3f-9af0-6d330a9b8428
http://social.technet.microsoft.com/Forums/en-US/ocscertificates/thread/4034e791-6c3c-4c35-b936-bca734204fd4/
Hope these helpful!
B/R
Sharon
Sharon Shen
TechNet Community Support
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question.

When going to a website from the desktop I get the followi ng message. "There was a problem sending the command to the program" Even though I get this messge, it still connects with the website/

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Regards, Steve

Can't open Excel files saved to desktop, get popup "There was a problem sending command to the program".

Whenever I save an MS Excel file to my desktop, it creates an icon on the screen. But when I try to open it, I get a popup that says "There was a problem sending the command to the program."
This happens with all Excel files - but MS Word and other files work fine.
Thanks for your help.

Yes, I saw that earlier but it seems to be a temporary fix. I had the same issue return 2 weeks ago, then again yesterday. Each time, I've tried this solution which works but only to see it return at some time in the near future.
Coincidently, I have a similar issue occur on my iPhone 4S w/ iOS 6. There, my keyboard shortcuts won't work in forms unless I tick off Data and Documents iCloud setting, power down the phone, then turn it back on. But like this, it only seems to work for a temporary time and the problem resurfaces in a few days.

Receiving error when signing into Lync 2013 Externally "There was a problem verifying the certificate from the server"

I have gone through multiple forums and just about everyone states install the Root CA on the machine trying to connect.
I have installed the Root CA on this machine as it is not on the domain and is not inside the domain. It is installed in the Trusted Root CA folder.
I run the test connectivity microsoft tester and this is what i receive:
Testing remote connectivity to Microsoft Lync server through the Lync Access Edge server sip.netrixit.com on port 5061 to verify user [email protected] can connect remotely.
Specified remote connectivity test(s) to Microsoft Lync server failed. See details below for specific failure reasons.
<label for="testSelectWizard_ctl12_ctl06_ctl03_tmmArrow">Tell
me more about this issue and how to resolve it</label>
Additional Details
Couldn't sign in. Error: Error Message: Unknown error (0x80131500).
Error Type: TlsFailureException
Any insight would be helpful.

Here is certificate you have your edge server external interface for sip.netrixit.com
Common name: *.netrixit.com
SANs: *.netrixit.com, netrixit.com
Valid from January 30, 2014 to January 30, 2015
Issuer: Go Daddy Secure Certification Authority
As per Wildcard certificate support in Lync Server 2013
http://technet.microsoft.com/en-us/library/hh202161.aspx
Server roles that are not support for WildCard Certificate
Internal server roles (including, but not limited to the Mediation Server, Archiving and Monitoring Server, Survivable Branch Appliance, or Survivable Branch Server)
External Edge Server interfaces
Internal Edge Server
Please change the certificate on edge server external interface
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer"
Regards Edwin Anthony Joseph

Error - There was a problem sending the command to the program

one of my users is getting he above error. The difference is we have put a GPO in place to untick the 'DDE' option under excel options but this issue as resurfaced
The customer is using a hosted environment, server 2008 R2, with excel 2010 as their version of excel.
Question is , is there another workaround or fix for this (permanent fix). THe fixit seems to only untick the option.
anyone help, much appreciated.

Question is , is there another workaround or fix for this (permanent fix). THe fixit seems to only untick the option.
There is no other solid solution for this issue by far. However, you can try to following steps to check if it will fix the issue:
1. Press Windows key + R to open the Run command, type
regedit and press Enter to open the Registry Editor.
2. Navigate to:
HKEY_CLASSES_ROOT\Excel.Sheet.12\shell\Open\ddeexec
3. Export the ddeexec key for backup purpose. Then right-click on the key and select
Delete.
Reboot the computer and then check the issue again.
Please let me know the result.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office Communicator 2007 "There was a problem verifying the certificate from the server" issue

Hello,
Last Friday is when this error first started. This is effecting all users. I am new to this position and am unfamiliar with how the Communicator server is setup. I am unsure as to where to look and where to start. We are using Office Communicator 2007 R2
running on a VM with Server 2003 R2. This is the only application being used on this host. Any ideas on where to start looking?
Thanks for the help

Hi Jenebo,
Looks like you did not install the CA install your client PC.
Access you enterprise CA server, like
http://dc.server.com/certsrv, download the certificate chain and intall it.
If it still can not work, please check you use automatic configuration to login your ocs client and you can resolve the SRV record to correct srv hostname using Nslookup.
If you use manual configuration, please do not use IP address of of FE.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
I issued a certificate off of the server running OC 2007; I do not have a dedicated CA server. How would I pull the crtificate off of that server and install it on my clients (server name is SFBlackberry)?
By the way, half of the clients worked after I renewed the CA on the server and the other half are the ones I am having problems with.
Thanks for your help...as you can tell I am new to OC and really appreciate your help.

Office 2013 preview error - There was a problem sending the command to the program

When I launch excel from a document on my desktop I get the above error. I can launch excel directly and find the document and open it with no problems but not directly from the link

Hi,
The issue will occur when the Ignore other applications that use Dynamic Data Exchange (DDE)
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In Excel 2013, you can find the option by: File > Options > Advanced > under General section.
Cancel the option and then try opening the links again.
Best regards,
Rex Zhang
TechNet Community Support

EXCEL error: There was a problem sending the command to the program.

Using EXCEL from Office 2010. Have tried all the solutions - no change. Any new ideas - 2014?

Hi,
Have you try to un-select the Ignore other applications that use Dynamic Data Exchange (DDE) setting?
Click the Microsoft Office Button, and then click Excel Options.
Click Advanced, and then click to clear the Ignore other applications that use Dynamic Data Exchange (DDE)
check box in the General area.
Click OK.
If the problem cannot resolve, the Run as administrator may selected.
Go to Office default install location: C:\Program Files\Microsoft Office\Office12.
Right-click EXCEL.EXE > Properties >
Compatibility tab.
Under Privilege Level, uncheck Run this program as an administrator
check box.
Best regards.
William Zhou
TechNet Community Support

Provide steps to send Root CA certificate to the Lync client, getting error" There was a problem verifying certificate from the server"

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