PS downloaded via CC seemed to download fine but won't work. Won't even open a file/document.
I recently got a new computer and I have CC so I downloaded the CC app and downloaded LR and PS. LR runs/works fine. PS seemed to download ok but won't even open a new file:picture. I am very frustrated as I have spoken with CC tech support and they were of no help, in fact that didn't even have a clue how to navigate Windows 8! I have been working on this for a week and now very behind on my editing. Not sure who to call or what to do. Please help!! Thank you!!!
What does the crash report say about the name of the faulting module?
Yes, crashes like that are usually due to the video card driver. (though I was guessing from the original description that the image was just not drawing)
Have you tried disabling GPU drawing in Photoshop before opening a document?
Have you updated your video card driver from the GPU maker's website?
Similar Messages
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PS seemed to download fine via CC but won't run property, won't even open a file! I downloaded LR also and it works fine, the problem is just with PS
I fear you will not get much more help here. This forum is called Enterprise Deployment (Acrobat and Reader) and you don't seem to have any problems with Acrobat or Reader.
(Reader, by the way, just reads PDF files, and has nothing to do with installing anything else).
Each forum has a different set of experts, so I recommend the Photoshop forum here http://forums.adobe.com/community/photoshop
Tip: please include full syptoms, especially error messages. "Won't even open a file" doesn't give much even for the experts to go on.
Good luck! -
My iphone 4 is taking forever to sync...I let it sync all night and only completed about 1/4 of of the songs downloaded. Apps seem to be fine. I have tried restoring it and that didn't do anything. Can someone please help?
how many songs are syncing cuz i only have at most 200 or so and it takes a while so it might be how many songs are syncing to the device
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I tried updating my iPhone with the latest update. It downloads the update to my computer fine, but when it tries to update the phone, I keep getting a fault code of 3014. I've tried it four times.
Try taking it to the nearest Apple Store. They should have computers there that they can use to get your iPhone out of recovery mode. Make an appointment first.
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I've tried to update the latest version however I've been without a phone for a day as it seems to be stuck on an iTunes logo. I've tried updating via iTunes inc updating latest version but my phone still won't reset. Any ideas? Please help
See Here > http://support.apple.com/kb/HT1808
If using Windows...
Temporarily disable your firewall and antivirus software and try again...
http://support.apple.com/kb/TS1379
See iTunes Connection Issues here...
iTunes for Windows: Troubleshooting security software issues
EMPJ wrote:
Spends 3 hours downloading latest software then says unable to restore
If the issue persists, take the Device to any Apple Store for evaluation. Be sure to make an appointment first. -
I've just installed CS6 creative suite mainly for photoshop CS6. It comes with camera raw 7.0.something, but need something newer to use my canon 6d. When I download camera raw 8.5 and install the raw converter doesnt work anymore, wont even open or isnt available anymore in the plugin list. Tried to reinstall everything for a few times, but nothing helps.
When I search for updates the raw converter doesnt get update automaticly. Frustrating, is costing me the whole morning.
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I could not open my camera raw files from canon mark iii with my photoshop CS5. Tried to update Camera raw 6.7 but failed to install. Message said 'There was an error downloading this update. Please quit and try again later'. How could I open Raw files ?
Try installing it manually from:
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7.1 Update
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Camera Raw 6.7.1 Update
Regards,
Ashutosh -
I have OS Maverick; my FaceTime account is activated; when I call someone on FT, I hear it ring and if the person answers we can have a good conversation; all my settings seem to be fine, however, my FT just won't ring or register any miss call.
I HAVE MAVERICK BUT NOT CERTAIN WHICH VERSION.Thanks John UK. I checked the firewall but it set to allow all incoming calls. So, I am still at square one. Any further suggestions?
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My iPad 2 Location Service works fine but does not work on my home Airport router. How can I fix the problem?
lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken! -
after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me
There is no such thing as a "Factory Unlocked iPhone "
They are either locked to a carrier who may at some stage offer unlocking
or sold direct to a user by Apple (from their own Stores or online .)
Those iPhones are NOT locked
Where did you get your iPhone
If from Apple try this
http://support.apple.com/kb/HT1808 -
I copied several MOV files to a CD. When I play them from the CD the video is fine but the audio works fine for the first few seconds then stops (using Qicktime Player 7.7.1. Everything works fine if I use VLC Media Player. Does anyone have any idea why?
My purpose for copying to a CD or DVD is so that I can make copies and send to friends and relatives. What is the best way to get these files on a CD/DVD with the right codecs?
The easiest thing to do is to simply tell your friends and relatives to copy the files to their local hard drive before playing them. Your basic problem is that data discs have a limited real time transfer rate. Since you say VLC plays the files fine, I might suspect its player is likely buffering the data while the QT 7 Player is not.
Data discs made for playback directly from the CD or DVD are normally encoded using MPEG-4/AVC (H.264) video with AAC audio. This is a modern codec which has specific settings to re-package the data (i.e., must be encoded using the multipass option and then select the "optimize for CD/DVD" option). -
I purchased a file that advised it works with Illustrator intalled via extension manager and it only shows in my 'others products'? I cant even open the file in illustrator or in design? Help =)
What's the product name please?
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Since updating, Mission Control won't work after sleeping. Upon Start up it's fine, but after sleeping it won't work by trackpad or keyboard. I'm sure I use Mission Control more than most, so it's really irritating for me.
No, the versions of iPhoto on the iPad and on OS X are totally different.
What Apple ID are you using for the Mac App Store? Who else has access to that Apple ID, or what possible other Apple IDs could be in use? It's possible you'll need to purchase iPhoto to get the upgrade, though I'd think Software Update should offer you the correct version. -
I updated my airport firmware and my Imac works fine, but my two Ipads won't connect to the internet now. How can I fix this?
Did you check your wifi settings and do a reboot?
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I have just transferred elements 11 to a new windows 7 64 bit computer using the original purchased disc. Organiser is working fine and all my photos are there, but I cant get the Editor to open. It just says editor workspace is loading and then it eventually gives up.
Try opening directly from your desktop, by passing the welcome screen.
Go to Windows Explorer>C drive>Program Files (x86)>Adobe>Photoshop elements 11. Right click, then Send to>Desktop
Double click on the shortcut and see it will open.
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