PSE 12 catalog backup fails repeatedly??

I have tried numerous times to back up the catalog and photos to an external hard drive.  All goes well until the last minute and then a message appears:  "Error encountered while writing files C:\Program Data . . . ."

WickG0ld98 wrote:
Yes, I still have the PSE 10 backup available, and plan to try the restore again but don't have much hope.  I'm stymied as to the files missing from the hard drive. Is the PSE backup procedure typically THAT invasive that it DELETES files on the hard drive during the backup?!?
I have never seen the backup process delete anything.
What I have seen is that the backup itself must be done on a separate folder, which you create normally in the backup dialog definition. Sometimes, users are not careful and  specify an already existing folder : the root folder or a previous backup folder. They can overwrite preexisting files and create catastrophe...
Check that your backup folder, wherever it is, contains a lot of files starting with 'B00...' and a 'catalog.buc' and 'backup.tly' files. If so, you are fine.
About the restore process. You want to restore to another location than before : you have to tell the restore dialog that you want to restore on 'custom location' and speficy that location : drive and master folder. Additionally, you may want to keep the folder structure (arborescence). Of course, if you specify an already existing folder substructure as the destination you'll overwrite existing files.
Also, beware of the external drive letter in Windows. It can be changed by Windows if you insert another component before the external drive; that's why it's a good idea to assign a letter in the end of the alphabet, like R,S... rather than E:.

Similar Messages

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