PSE 6 Mac

I have a friend who bought PSE 6 Mac, and has been told by Apple that she cannot install it on her computer. (Apple says there is a technical problem.) She is thoroughly discouraged. This is the most I know about her computer: She has a G4 and runs 10.4.something. I find it hard to believe that PSE 6 cannot be installed on her computer. Does Apple know what it is talking about?
Gordon

I tried doing cleanscript with level 1 y after all I couldnt install PSE again. I had also PSE trial before this installation try. Do you think if i do cleanscript with level 2, this will delete other programs?
Adolfo

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