PSE 7.0 - Can't open RAW .CR2 files

I know this question has been asked many times, and I'm not a novice user, but I can't get it to work. Here are the details:
Windows 7(x64)
Photoshop Elements 7.0
Camera Raw Plugin 5.6.0.148 (old camera raw .8bi file removed, I did not use the 64-bit version of the new Plugin)
Camera: Canon SX50HS (which is included in the list of supported cameras)
Nothing I've tried has eliminated the "wrong type of file" message when trying to open .cr2 files.
So, then I read that I should get the Adobe DNG converter (v7.2.0.46) and convert the files to DNG format. OK, I got the converter but it doesn't recognize the .cr2 files in the folder in which they exist. I read another post which indicated that the DNG converter only worked from the C:\ root directory. So, I put one of the .cr2 files there, and used that as the folder to "select images to convert". It began scanning my drive, and found all of the .tif files on the drive, but none of the .cr2 files. It did not convert any of the .tif files.
I am new to the use of RAW format images, but not to the concept of drivers, plugins, versions, and following installation instructions precisely and have years of professional experience in software (even more frustrating!). It seems as if there could/should be a plugin update utility that prompts for the camera make/model, verifies that it is compatible, and installs the appropriate software. I'm sure that the camera information is also embedded somewhere in the image file.
Sorry to beat this poor horse any further, but any insights would be most welcome!

The only option for you is to download this:
<http://www.adobe.com/support/downloads/detail.jsp?ftpID=5519>
Then watch this video:
<http://tinyurl.com/arrqocd>
Good luck and post back.

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(after the camera raw plugin is updated using Help>Updates in the pse 12 editor)
In the meantime, you can use the free adobe dng converter to convert your 70D files to dng copies, which pse 9 should then open.
windows:
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.5
mac:
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.5
How to use the adobe dng converter:
Camera Raw: How to use Adobe DNG Converter - YouTube

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When you try to open in PS what happens?
In Bridge do you see icons or thumbnails?
Will it open in ACR in Bridge?

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Hi,
I have Lightroom 3.6 and Camera Raw 6.6 but I can't open my CR2 files from my Canon eos 6D
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Bruce Pollock wrote:
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2. Get the download instructions from the Adobe download website and make sure Camera Raw is installed in the right folder. It must be that specific folder, and there can be no other versions of Camera Raw in the Adobe file structure.
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I am relatively new to Photoshop and trying to open a file in Adobe Raw.
My camera is a 70D and I am definitely shooting RAW.
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Photoshop RAW is not the same thing as the RAW file that comes out of your camera. Once you have the CR2 file selected, either double click it, or press the Enter key, or click on Open. Any of those actions will open the CR2 file in ACR so long as your version of Camera RAW supports the 70D
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Camera Raw plug-in | Supported cameras

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Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.6
how to use
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I'm sure this question has been posed here 1,000 times already, and I've just spent over an hour surfing the web, using adobe on-line support, etc. -- too much to sift through, and none of it giving me a simple answer.
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Hey,
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Win - http://www.adobe.com/support/downloads/detail.jsp?ftpID=5486
Mac - http://www.adobe.com/support/downloads/detail.jsp?ftpID=5485
Why don't you consider upgrading to CS6? There are some great upgrade prices in store right now.
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I can't open my CR2 files in Photoshop CS5

I have a Canon and this silly CR2 is really confusing me! Going from an Olympus to this is a TOTALLY different ballpark.
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I thought I looked at the list yesterday and it had mine listed. I have a Canon 70D.
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http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
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DNG?! Is that similar to RAW?
Yes.
Raw files are proprietary and are specific to camera makes and models.
DNGs conform to open standards. Adobe created the DNG format to avoid the very problem you're facing now. However the camera manufacturers prefer to stick to their proprietary Raw formats thus forcing Adobe and its customers into this never ending update and upgrade cycle with Camera Raw.
See
http://photographylife.com/dng-vs-raw
http://www.adobe.com/products/photoshop/extend.displayTab2.html

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>will I be able to edit them with Bridge?
NEVER! But you can use Bridge to open your DNGs in Adobe Camera Raw. :)
Bridge is just a file browser. It does not open, edit or save files of any kind. It just hands the files over to the appropriate application(s) to open them, like Photoshop, Camera Raw, Illustrator, Acrobat, even MS Word, etc.
Incidentally,
Adobe Bridge Macintosh forum [CLICK HERE]
Adobe Camera Raw Forum [CLICK HERE]
Adobe DNG forum [CLICK HERE]

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Well if you have a fairly new Nikon camera PS CS3 will not have the proper version of ACR to support that camera.
You could use the Adobe DNG converter to convert the NEF files to DNGs or you can update PS to a newer version that does have support for newer cameras or you could buy Adobe Lightroom V4 which also has support for the newer Nikon cameras.

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I purscahed PShop CS6 Upgrade a few days ago as an upgrade for the full CS4 Extended (which was upgraded to CS5 last year). I installed CS6 as an upgrade to the installed and registered CS5.
Neither Bridge CS6 nor Photoshop CS6 will read Canon Cr2 raw files, and the "About Photoshop" splash screen indicates my purchased CS6 is a Beta version.
What has gone wrong? Should I uninstall CS5 and CS6, reinstall CS4 and then apply the CS6 upgrade to CS4?
Thanks
Ken Lilley

Hi Chris
Thanks for the reply. My reply is a bit delayed from time zones - I
live in Australia & had to go out to do some work.
My CS6 upgrade was bought from the Adobe Store Australia on May 10.
Order number is: AD003318323AU
The downloadsI got on May 10 seemed to cause the problem. I had trouble
with the Akamai option but used a second option to get CS6 in 2 files -
the small exe and the big zipped file. The small exe wouldn't unzip the
main file so I unzipped it manually and installed from that, and somehow
or other I finished up with the beta version. I'd never installed the
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When I got home a while ago I ran the Adobe download process again and
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different in today's download. I deactivated the first CS6, uninstalled
it, ran Adobe Creative Suite Cleanser Tool and reinstalled from todays
downloaded files. My new CS6 is the correct & current version.
Adobe will probably have another confused customer somewhere who did
what I did at about the same time and got the beta version instead of
the real program.
The CR2 files I couldn't open were from a Canon G1X. My Canon 5D Mk2
files opened properly.
Thanks again
Ken Lilley
Brisbane Australia

Can't open some .CR2 files in Lightroom

Does anyone have this sort of message from LR3 when trying to import photos from a Canon 5D MII using a 16 GB Transcend UDMA 400x CF: "The files are from a camera which is not recognized by the raw format support in Lightroom". Pretty strange, since I only got this message for 5 in a series of 500 images...
Furthermore, 3 of the other photos are damaged... Pretty much a card problem, right? Thanks for the advise.
Nuno Fontes Nunes

Hope that the camera can "overrule" this issue trough formatting, but it's the 2nd time it happens in the same week.
There is no "low-level format" option in most cameras that use CompactFlash, Canon 5D MKII included. So your camera card format will NOT help you remove bad sectors on your CompactFlash card. SD cards are a different story – My Canon 600D has low-level format option, but it uses SD memory.
You can however use a computer based utility and your card reader to do low-level formatting to remove bad sectors. Most freeware versions are Windows only, here's one:
http://www.techspot.com/downloads/5265-low-level-format-tool.html
If on a Mac you'll have to search and and/or buy a Mac OSX application, or use a friend's Windows system.

PSE 7.0 - Can't open RAW .CR2 files

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