PSE 8 Sharing Problem?
I bought and installed PSE 8, which works fine except I cannot send e-mails with either Windows Live Mail or Adobe E-Mail Service. I get the following message: 'There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Program control panel.' I know where the Default Program list is, but have no idea what association to create or how to create it. Adobe Customer Service is no help at all, so, can any of you help?
Hi Glen, We didn't get any help, but I found a way that works for me, so give it a try unless you have already solved your problem. Right click the PSE shortcut icon on you desktop. Click on Preferences, click on Compatibility, check Run as Administrator, click Apply. In Preferences, Sharing, be sure you have selected Adobe Mail Service. Now you should be able to e-mail your photos. If you still get a message claiming you don't have an e-mail service installed, close it. If it appears that the white e-mail send screen disappears, just minimize the Organizer and the send screen will appear. Click Send. Maybe this will work for you, too.
Similar Messages
-
Home sharing problem: I have never set up home sharing but I feel I the concept and how it works. I recently (last 2 months or so) deauthorized, first time ever, all computers with my iTunes account. I have 3 computers authorized. I am trying to set up home sharing but get iTunes says:
"Home Sharing could not be activated because this computer is not authorized for the Apple Id "#########@###.com". Would you like to authorize now?" I click "authorize" and get the next error " You cannont authorize more than 5 computers. You have already authorized 5 computers with this Apple ID. To authorize this computer you must first deauthorize one of the other computers."
Can someone help or shed more light on my problem?
Thanks,
RichardHome Sharing is designed to work on your local network not across the internet/cloud.
Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
AppleTV2 will not be able to see itunes content on the work computer over the internet. It's not designed to. if the work computer was on the home network it would.
iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2. Movies purchased in iTunes are not authorised for iCloud viewing currently either.
Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
AC -
Sharing problems - internet connection
Hi, I can't share my script. It tells me that I have some problems with my internet connection, but it's impossible.
Help me
Thanks
FabioI'd like to share both. By for now I need to share just a script, not the whole project. I tried to share both, but it's the same, same problem.
My Adobe ID is [email protected]
Thanks
Fabio
Date: Thu, 26 Jan 2012 20:39:28 -0700
From: [email protected]
To: [email protected]
Subject: sharing problems - internet connection
Re: sharing problems - internet connection
created by Ratnesh(Adobe Story Team) in Adobe Story - View the full discussion
Hi, Are you attempting to share a document or a project ?Please send me your AdobeId (story username) so that I can take a deeper look. Thanksratnesh
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4168072#4168072
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Start a new discussion in Adobe Story by email or at Adobe Forums
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Airport Internet Sharing Problem Mini - PC Laptop
Airport Internet Sharing Problem
My setup is:
Cable Modem -> Mac Mini --> PC Laptop
... with the connection between the mac mini and the PC laptop being the built-in mac mini airport using internet sharing.
Hi, I've been trying to set up Airport internet sharing with the mini, to no avail. It works off & on, but invariably the internet connections drop after about 10 minutes. The only way to get it started again, is to go into internet sharing, turn off internet sharing, then turn it on again. It will work for another 10 minutes or so (slow) after gong back to the PC laptop and reconnecting, then it chokes again.
I've tried the connection both with & without WEP, same behavior. I read somewhere that OS X only plays well with using Channel 1, so I tried that. No luck. Tried with and without Interference Robustness, no luck.
Tried with WEP on and using 40 bit hex keys using a "$" prepend in the mac as suggested on this web page:
http://www.macosxhints.com/article.php?story=20030803030354585
Same behavior, works for 10 minutes, then it chokes again.
Tried with & without the firewall.
Yes, personal web sharing is on.
The PC laptop works fine with any number of other wireless routers out & about town, at my girlfriend's house, so forth.
Any chance I have a bum mac mini wireless card or antennae or something? The reception strength on the PC laptop is good.
Just don't know what to make of it. So stupid, it seems like something pretty basic that ought to work.
Yeah yeah tell me to get a wireless router, but I'm not going to do that, that's one major reason I bought the mini in the first place and it would be nice if it worked as advertised.
Any other suggestions?Works better now...
this is me again. A week ago or so, I noticed there was an automatic update to the wireless on the mac mini.
Since then the performance is much improved. My PC laptop connection to the mac mini no longer drops spontaneously.
Much improved! Thank you very much!
Yes, on occasion, when I leave and then come back to use the wireless, the laptop will not reconnect after multiple attempts; I have to turn of internet sharing and flick it back on again, but then it works all evening fore hours and hours straight with no problems.
Thanks Apple! It's usable now! -
File sharing problems and horror story (nearly)
I use Leopard on a MacBook Pro, a MacBook and a iMac G4 800 MHz (unsupported model).
I have on the iMac and the MacBook Pro many users (the same ont he two machines) and I always use Fast User Switching.
I have had very few problems with Leopard until now; I like it even if there are some glitches or some new features which are not my cup of tea (hierarchical menus missing from the dock, stacks useless when there are many items, FireWall impossibilities (?) to open specific ports, Back to my Mac working on a Lan but not from outside until now, problems with a few apps (Parallels networking erratic), ...
Now about File Sharing.
Let say my main account is user1 (Administrator), and I have another user2 also administrator, plus user3, user4 standard users.
On the iMac I activate File Sharing.
On the MacBookPro, as user1, if I connect to the iMac Server (using afp://IPaddress_of_theiMac/) I do NOT get the dialog
"Enter your user name and password to access file server YYY
Connect to server as Guest or as Registered User"
but I directly get the dialog
"Select the volumes you want to mount on YYY"
From this, if I select user1 it mounts with full read/write permissions which is normal. It appears that I am connected with my Apple account user1&mac.com (same as mentionned in the Account panel of System Preferences).
On the other hand, if I try to connect to the user2 account, I only get limited access although in the File Sharing Preferences, user1/iMac is mentionned with full Read/Write preferences for the Home Folder of user2.
What is very surprising is that if I log on the MacBook Pro as user2, or user 3 or user4, then connect to the iMac, I first get the dialog to enter a user name and a password. This gives me access with the correct full permissions on user1/iMac or user2/iMac using the corresponding user name/password pair; this is the usual behaviour which is missing when trying to connect from user1/MacBook Pro.
Now for the Horror Story!
Trying to understand what was going on with the permissions of the user2/iMac account, I logged in to the iMac as user1, went to the Users folder and from there had a look on the informations about user2 home folder. In the lower part of the pannel, Sharing & Permissions says "You have no access" (which is normal) and this is followed by a table where users and permissions are listed. It seems user1 has Read and Write access in contradiction with the preceding phrase...
Anyway, I tried to modify these authorizations for user2 by clicking on the lock of the Information pannel and entering name and password of the administrator. Didn't go farther than that. By mistake, I hit Command-Delete and user2 was GONE from the list AND NOT ONLY from the list in the Information window! Using Fast User Switching and going to user2, nothing left on the Desktop and NO Home anymore.
In the System Preferences/Accounts panel, user2 was still mentionned.
In the Users folder, no user2 folder anymore.
Using once again Fast User Switching, I logged as user2 and got by magic an all new Home. Nothing left in Documents, Library or other user1 folders. Standard settings for icons, dock, etc.
My first move has been to use a very recent backup to restore everything (Thank you Mike Bombich from Copy Cloner!).
Once everything was back to normal, I had a look at the Trash from user1 and guess what, the Home folder of user2 was there, complete.
So now I am left with two questions
why is it I do not have the same dialogs when connecting from all the accounts although as far as I can see, configurations are the same?
why is it possible, from an Information pannel to delete the account of another user?
Thank you all for comments!For the file sharing problems, answer is found in
http://docs.info.apple.com/article.html?artnum=306723 -
10.8 Server file sharing problem
We have a new Mac mini with 10.8 and OS X Server app. The mini has direct attached storage and will be used mainly for File Sharing. There is a repeatable problem/bug with case sensitive folder names and file sharing. For example a folder named "Editorial" is inacessible via "Connect to Server" from a client on the LAN. The same folder with the same permissions, same everthing, except it is named "editorial" works perfectly. Change the uppercase E to a lowercase e and it works. The drive is formatted with normal HFS+. It is Not HFS+ case-sensitive. I have Xserves running 10.4, 10.5, and 10.6 for file sharing and none have this problem.
Has anyone else experieced this? Is there a fix? Other than making everything lowercase.Simon Slavin United Kingdom
If you have a problem please start a thread of your own. Don't get us confused between solving two different problems.
Simon,
The subject of this thread is dealing with:
"Server 10.8 file sharing problem"
Specifically for direct attached storage file sharing permissions issue.
Client computers having issues with folder permissions
These are exactly my issues as well. I was hoping to try a solution here or maybe proffer a solution if found elsewhere. I did not realize each problem should be opened as a separate discussion....
Sulking back into the shadow... -
File sharing problems with my Media Player, an A C Ryan
I have a media player, an A C Ryan, hooked up to my wifi at home and it normally accesses all my hard disks that is plugged and shared on my iMac. I had no problems when the iMac was on Snow Leopard. Under Network/Workgroup in the AC Ryan's menu, I can see and access all the files on the hard disks.
The moment I upgraded to Lion, all such access was lost. The AC Ryan cannot connect to the hard disks any more via the wifi network. it's as though file sharing has stopped completely. I checked the file sharing settings on the iMac and nothing has changed i.e. the disks were shared as usual. After struggling with many possible solutions and failing (I checked out a lot of forums), I reintalled Snow Leopard and the problems were immediately solved.
Is there something seriously wrong with Lion's file-sharing? Has this been fixed in 10.7.2? My friend who has a similar setup (his media player is the WD Live) has exactly the same file sharing problem with Lion.
I would appreciate any feedback. Thanks!I believe that NTFS-3G has issues with Lion.
I use Paragon NTFS and have had no issues at all. I am pretty sure that NTFS-3G will get updated, but you need to check their site to find out when. -
Strange isolated playlist sharing problem
Okay, here's a strange library sharing problem to solve.
First, some basic info on my home network:
Computer #1: PC running Windows XP. Wired network connection.
Computer #2: PC running Windows XP. Wireless network connection.
Computer #3: iMac running OS X. Wireless network connection.
All computers are running the most recent version of iTunes and have previously been able to share iTunes libraries without any issues. Library sharing is turned on on all computers, as is the "look for shared libraries" setting.
Here's the problem:
When I first open iTunes on computer #2 I see the shared libraries from both of the other computers. However, about ten seconds later (or if I click on the library listing) the library from computer #1 disappears.
What's strange is that I can still access the library on computer #3 just fine from computer #2. Conversely, when I'm on either computer #1 or #3 I can view and listen to the libraries from either of the other two computers with no problems.
Bottom line, I can't access computer #1's library from computer #2 - though I can see its listing briefly when I first run iTunes on computer #2. It would seem to make more sense if I couldn't see the library listing at all, or if I couldn't access the library from the third computer. However, this isolated and somewhat intermittent inability to access computer #1's library from computer #3 seems strange - particularly given that I can access computer #3's library from computer #1.
Isn't technology grand???
Thanks in advance for your help!
Windows XPSyncing the normal playlist was just to make sure your iPod had all the correct songs on it. My thought was that if the smart playlist rules were being synced rather than the music itself, then the smart playlist would populate correctly when it had access to the correct songs.
Since that doesn't seem to be the case, I guess Chris CA is right and you will just have to wait for Apple to release an iTunes update that fixes this bug.
Until then, I've given you a relatively easy work-around, so hopefully that can tide you over.
Cheers. -
Wireless/airdrop/file sharing problems
Wireless/airdrop/file sharing problems
I operate an IMac 3.06GHz and an Airbook 1.4 GHz
I frequently need to transfer files between the two, and in OSX 10.6, did so by setting the iMac to share the wireless connection and using drop box
This no longer functions in Lion (1.7.1).
Symptoms are:
1. Air drop simply does not function. Neither computer recognizes the other, even if they are adjacent.
2. The Airbook will recognize the wireless connection, and is able to connect with some programs, but not all.
3. For example, Safari is able to load news sites, but not gmail and a google search freezes, although a Bing search for the succeeds.
4. Turning both Firewalls off has no effect
5. Restarting both computers with new settings has no effect
6. Neither machine shows in the sidebar of finder, therefore I am unable to access one from the other directly.
Any ideas or back to Snow Leopard?Wireless/airdrop/file sharing problems
I operate an IMac 3.06GHz and an Airbook 1.4 GHz
I frequently need to transfer files between the two, and in OSX 10.6, did so by setting the iMac to share the wireless connection and using drop box
This no longer functions in Lion (1.7.1).
Symptoms are:
1. Air drop simply does not function. Neither computer recognizes the other, even if they are adjacent.
2. The Airbook will recognize the wireless connection, and is able to connect with some programs, but not all.
3. For example, Safari is able to load news sites, but not gmail and a google search freezes, although a Bing search for the succeeds.
4. Turning both Firewalls off has no effect
5. Restarting both computers with new settings has no effect
6. Neither machine shows in the sidebar of finder, therefore I am unable to access one from the other directly.
Any ideas or back to Snow Leopard? -
Here is my home sharing problem. I have 3 devices, a MacBook Air, a PC running Windows 7, and an iPhone 4. All software is up to date. ITunes is installed on both computers, and the exact same Apple ID and password have been entered for home sharing on all devices. The iPhone's music library will NOT show up in any of the Home Sharing folders in the other computers. However, the Mac and PC libraries DO show up in the iPhone, so the password is correctly entered. All computers have been activated and reactivated, restarted, iTunes reinstalled, my router has been reset, firmware up to date. Music from the other computers can be played through Home Sharing on the iPhone, but the iPhone library will not show up in the other computers.
Any suggestions? Thanks in advance!
- ColeIntermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment. -
Persistent sharing problem with Leopard/windows home networking
as new Mac user I am surprised by the user friendly Mac+Leop.
So I assume it must be a bug (xp or leop??)that makes correct networking difficult.
1: The PC-xp sees the Mac and the shared folders but the content of folders is not possible to open nor is it possible to write into the folder
2: shared folders and files on the PC have read and write access from iMac (works correct)
3: error message:
//mycomputer/public is not accessible you may not have permission to use this network resource
Contact the adminstrator of this server to find out if you have access permission
4: my configuration
Lan with iMac2,8/4G OSx10,5,3 + Router + Pc1,6/750M Xp-sp2
5: iMac is configured with
security/firewall set to "allow all incoming connections"
sharing/services set to
file sharing
printer sharing
Windows sharing set
on
shared folders
Public
users set
my account /Read & Write
options selected
share files and folders using SMB
account set to
my account
the info window for Public folder has
Shared Folder - selected
Sharing &Permissions
- custom access
-Name /my account(Me) defined as the owner
-Privilege /read&write
preferences
- apply to enclosed items
6: Pc is configured with
My Network Places/Microsoft Windows Network/Workgroup/
-my iMac/public folder
-my PC/public folder
Any suggestion welcome , I followed already the "simple guide to Leopard/Windows Home Networking" from Mac support but the problem is persistent.
thank you in advanceI'm having a very similar sharing problem. Did you ever get it resolved?
-
PSE 11 Install problems - Shared Technologies have failed to install
Hi All,
I am hopeful that someone will be able to provide me with a little advice regarding the installation of PSE11.
I have attempted to run the install via the BD media, Copeied BD media to HDD and download from Adobe site but I keep on getting the shared technologies error.
I have followed the advice laid out in;
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
and also attempted to recover the log file as explained in;
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html #main_main_log
The installation failure appears to be taking place following the organiser when it tries to install the shared technologies.
I have attempted to install with all non essential windows services switched off and I have also used the CS cleaner as well as ASA log reader but to no avail.
If anyone could point me in the direction of a solution it would be greatly appreciated.
Edit: The ASA log has thrown up the following;
"cpsid_82829s1: "A restart is pending," bootstrapper error has occurred.
Click here for details and corrective actions related to this issue."
I have gone in to the registry as per adobe advice;
http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html
But I cannot find an InProgress key to delete.
Regards
Neil
ASA log output addedWhich download did you try? Was it the version from Adobe store. If so try a different source by using the free trial from the link below. Then validate the product with your serial number.
Before you begin uninstall the existing PSE11 application via the control panel.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997 -
Cant install PSE 11 shared files issue?
Hi - I cant seem to install PSE 11 as I keep getting shared file issues. Ive managed to work my way into the manual error log and its saying this - Any ideas please? Please go slow I am so not technical at all!
Thanks
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.5.8.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 247.39 miliseconds (0.24739 seconds) DTR = 371.882 KBPS (0.363166 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: C:\Users\Nina\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.5.8.0]
[ 3392] Tue Jul 02 20:12:47 2013 ERROR
Payload {98CE8819-87AA-4814-8167-ADDDD513485F} of version: 4.0.19.0 is not supported by this version: 3.5.8.0 of RIBS
Payload {D1B83970-7269-48BE-8B0E-5120D9327E52} of version: 4.0.19.0 is not supported by this version: 3.5.8.0 of RIBS
Unsupported payload versions included
[ 3392] Tue Jul 02 20:12:47 2013 INFO
:: END TIMER :: [Total Timer] took 326.856 miliseconds (0.326856 seconds) DTR = 293.707 KBPS (0.286824 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
ERROR: Payload {98CE8819-87AA-4814-8167-ADDDD513485F} of version: 4.0.19.0 is not supported by this version: 3.5.8.0 of RIBS
ERROR: Payload {D1B83970-7269-48BE-8B0E-5120D9327E52} of version: 4.0.19.0 is not supported by this version: 3.5.8.0 of RIBS
ERROR: Unsupported payload versions included
Search the same string above to find when the error occured.
Exit Code: 21 - payloads version is not supported by installed version of RIBS
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*I have come across this on another forum but I dont have any idea how to do this? Can someone help please?
So resolve this TIME consuming problem, i had another look at that support page and this is what i did to fix it Thank you for your help 99jon for the link.
Copied the elements folder to the root of the HD, then renamed the folder with the installer files contained within to c:\PSElements9Installer then ran the setup.exe as administrator and hey presto, it worked and fully completed the install grrrrr.
Cheers people of the Digital World, ive now relieved my stress
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3. TangAdmin,
11-Apr-2013 17:04 in reply to Digital Controller
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Had the same problem with PSE10 Copying it to kthe root of c and renaming it to PSElements10Installer Worked perfectly.
thanks to all involved
Was this helpful?Yes No -
PSE 11 Instalation problem.
I use W7, a PC., I am upgrading from PSE 8. I tried PSE 11 on the trial download and all worked fine. I bought the DVD for PSE 11 from Adobe directly. I then "UNINSTALLED THE TRIAL VERSION" and tried to install the new PSE 11 from the DVD. Near the end of the instalation, I keep getting: "Error was encountered while installing SHARED TECHNOLOGIES". I spent 5 hrs. following the troubleshooters sugestions, cleand the F Drive Head, downloaded Adobe Support Advisor, and everthing else it sugested, and still I get the same "Error Msg. before mentioned. I even went to Adobe Service Chat ... to no avail. I am really lost. I am not one to give up very easy, but I am really stumped!! Can anyone help me? I have never been on this forum before, so I'm not sure of proper protocol here. < email address removed by forum host> I have been around Adobe for about 4 years. Hope some kind soul will lend a helping hand. Thanks to all in advance. Boone.
"Domnicrj23:
I was abele to open the log. It seems crazy to me, but one looks like a bunch of numbers and letters three columns wide followed by a forth columns that looks like a letter from China!! I got the "China Version", or 4ht columns into Notepad, however no matter how I copy it from Notepad (File or Edit or right click and copy) I can not get it to "Paste on this Page". So, I was able to highlight the last log from today's failed attempt to load PSE 11 that looks like this:PSE 11 ST1 Installer 11.0 11-21-2012 . Log.gz Type: GZ Size: 9KB. I then emailed it to myself. When I went to my e-mail, it was there. I then opened it with a program I had (not Winzip) and sure enough, there was the letter from "China". I also was able to send that same log to my desktop in a zip file which contained both the letters and numbers version and the "China Thing", however I was not able to open it because my Winzip would not work. Conclusion:If I can get an e-mail from you to send it to I will do so. I can send both the Chinese thing, and the Zip file? I really don't know what else to do. I spent all day today (from 8am till now, 10pm) pulling out what little hair I have left over this thing. I have two clients coming in for a small photo shoot next Wed. and I have to prepare for that. Really, I have almost given up, however QUITTING is something I never was really good at!! Don't know if all this makes any sence to you, I tried to explain it as best I could but my mind is getting a cramp if you know what I mean. I did as you suggested for Windows updates, restarted computer, checked task mgr. to make sure nothing was running in the background, updated a patch from Adobe "Player for Embedding", and it still gives me the same "Sharing Technologies" error. What I really don't get, is when I have not made any changes to my system, why now I am having this problem. I am really sick of talking to some so called "TECH" from Adobe support that has in 6hrs. of da da da da...has not impressed me in the least bit. OH well.... that is my rant for the day. LOL. If you have any more suggestions, please let me know. I am worn out, so I will lay down a while and give this old mind a rest. I do really love PSE 11, and am completely sick over this. I just want to say that I am so very thankful for all you have done, and I am in no way wanting to impose on you. If you got an idea, let me know. Thanks again, and I am sorry that this is so long, and maybe confusing also. Even I am tired of me. Thanks again, Boone
domnic.rj23 wrote:
You really don't have to apologize for anything.To error is human and mistakes makes you nothing but more human). I know you probably would be tired of putting all the effort for installing PSE, but all I ask for a little more patience.
First of all, for reading the log file, you need a decompression software. So you can follow following steps
Use a decompression utility such as Winzip to uncompress the .gz file. Once uncompressed, you will have a new file without the .gz extension. The filename could now be something like "Elemens STI Installer 1.0 11-21-2012.log."
Open the .log file using notepad
Copy the whole log and paste it here.
*Note: You can click on the text "Winzip" to go directly to the download page of Winzip. You don't need to buy winzip, even the free version would do.
Also, you might want to update your windows with latest updates as that too sometimes messes up with the shared technologies. Don't forget to restart your system again in case your windows updates.
Thanks for having the patience -
Failed install of PSE 10 - Shared Technologies failed to install
I have a legal copy of PSE 10 that I am trying to re-install on Win7. It fails and rolls back with the error that "Shared Technologies" failed to install.
I have tried several of the options in these forums. I need a solution please.When I first tried to install, I was using my disks. I have since downloaded the software from Adobe (in case it was different) and that is what I have been using since I first posed my question.
By "clean slate", I mean, can you tell me how to clean up whatever temporary files/registry/other entries that are causing the install to fail?
I just tried downloading and running the AdobeCreativeCloudCleanerTool, and just tried the installer again with the same "fail/rollback" problem.
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