PSE License "stopped working"

I updated my Mac to OS X Mavericks - now my PSE says my license stopped working.  How do I fix?

http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
and it's also very important to delete existing preferences after a major OS X upgrade:
http://barbarabrundage.com/2013/10/28/photoshop-elements-and-os-x-mavericks/

Similar Messages

  • PSE V.8 won't open on yosemite because "license stopped working". How do I fix this?

    PSE 8 won't open in yosemite. A dialogue box says that "license stopped working". I have tried to follow the steps on the Adobe support site but cannot find the FlexNet Publisher.
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    duplicate, see:
    PSE 8 & Yosemite

  • PSE 8  Error 150:30 Licensing stopped working

    Hi
    Just another case of pse 8 not working on a mac running OS X 10.6.1 with Polish as a main language.
    I've just purchased pse 8 from Apple store. I had a previous version of pse installed on my imac, so I uninstalled it using the unistaller from the pse 6 disc, installed pse 8 and.... bang ! - I got this lovely message on my screen (error 150:30, licensing stopped working etc.) Then after searching many forums I found I was not the only one having the same problem.
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    Does a working solution exist for this problem?
    I am not a happy bunny and I'll probably return pse 8 asap and go back to the 'old' 6 ver.

    Hey folks:
    As Ankush mentions, we are keenly aware of this problem.
    There are actually two issues here:
    First one is that when PSE8 is launched on systems that are not of the supported languages, this Licensing Has Stopped Working error occurs.
    the only way to work around this one is to switch your system to a supported language.
    Please note, the supported languages are clearly defined athttp://www.adobe.com/products/photoshopelmac/systemreqs/ and on the product packaging.
    Second one is that occasionally, this bug occurs when launching in a supported language. For most folks the workaround is to simply try and launch PSE8 again. There seems to be a few folks who are running in a supported language, and relaunching doesn't work. See Ankush's note at http://forums.adobe.com/thread/502331?tstart=30 for a workaround if you're faced with this situation.
    Rest assured that we are working on getting to the root cause, and understanding what it will take to get a fix out. We don't yet have enough info to convey when an update could happen. That does not mean we're not working on it.
    Sorry for the hassle, and thanks for your patience here.
    Cheers
    Bob

  • Why has my licensing stopped working after upgrade to ios Yosemite

    after upgrade to IOS Yosemite, licensing for PSE has stopped working.  error code 150:30.  Any ideas what I should do

    Hello Jarcel,
    If you are not able to access the cellular network on your iPad, I recommend reviewing the steps in this article:
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  • PSE 7 stops working when trying to send e-mail

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    Check the outgoing mail server setting. Make sure that your username and password are in there.
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  • License stopped working. Error 150:30.

    Re-install of Mountain Lion from Time Machine (BIG mistake) left me with PhotoShop and InDesign CS4 unusable. "License stopped working and Error 150:30" were the messages.
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    Is there any help for me besides waiting til I get back to USA to get my install disks?
    I feel very angry at Adobe for having so little help for me. I've been using PhotoShop since the 80's on PCs and Macs. I wish there were some other program out there so I wouldn't have to deal with Adobe-Snobby who "got above their raisin's."
    Oh, and by the way, just in case anyone from Adobe pays any attention to this, when you click "Close" from the Chat window like the intructions tell you, there is NO WAY to complain about "how Adobe is doing."

    I fixed the problem myself by using some comments from the Creative Suites CS3 forum: however, with CS4, there is no Trusted Storage File, as it is named below. It is called Storage. And you have to delete the 2 .data files Preferences creates when you reboot.
    Also the FLEXnet Publisher file should be in ~Library/Preferences NOT in ~Library/Application Support where I found mine.
    Basically PS4 and ID4 would not work until after removing the Service file from FLEXnet Publisher then re-booting and repairing Disk Permissions. After deleting the 2 data files, I replaced the Service file in the FLEXnet folder and both PS4 and ID4 opened easily. Whew. It's been a long couple of days trying to figure this one out! The instructions below helped me figure it out.
    Go to: Main HD > Library > Preferences > FLEXnet Publisher > FLEXnet folder (Mac OS) remove the Trusted Storage File (TSF) from the FLEXnet folder and drop it on your desktop.
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  • I re-installed my Mac OS, but now Elements won't open. Licensing stopped working. Error code 150:30

    I re-installed my Mac OS, but now Elements won't open. Licensing stopped working. Error code 150:30.
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    Okay, I've found that this is a recognised problem.
    http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
    Error "Licensing has stopped working" | Mac OS
    and all the solutions tell me to find the folder FlexNet Publisher in my library.
    Problem is FlexNet Publisher doesn't seem to exist there. Can't find it anywhere on my hard drive.
    Gettting down to the end of that page gives me the following info....
    The FlexNet folders and files required to run Adobe applications can become corrupted or have permission problems if moved from one machine to another. They can also be damaged through a Time Machine system restore. FlexNet service licensing failures cannot be resolved by reinstalling the application or by using the Adobe CS5 Cleaner Tool. If permissions issues prevent the FlexNet licensing service from launching, accessing data, or communicating with Adobe processes, a licensing failure occurs.
    Well it looks like backing everything up using Time Machine may have caused all this problem. Anyone know how to get Flexnet Publisher back?

  • "License stopped working" Error Code 150:30 -- PS CS4 on OS X Yosemite

    Have both PS CS4 and CD6 on Mac OS X 7.5. Just upgraded to Yosemite. Now PS4 "license stopped working". Only have PS4 upgrade disks because I originally bought PS ages ago and only bought upgrades since. Need to work at least long enough for me to get my custom brushes/patterns, but I would like it to work regularly to use Mustek TWAIN (32 bit)@scanner.

    Simply reinstall. Using the downloaded versions might get you by any disk issues.
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  • Will my CS6 license stop working when I purchase a CC upgrade license?

    Hi all,
    About to purchase a CC license for one of our people here.
    We currently have a multi-user CS6 license. If I purchase a CS -> CC upgrade license, will my CS6 licenses stop working?
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      Evert

    Hi Evert,
    We would like to inform you that CS6 can also be activate with Creative Cloud subscription.
    Downloading CS6 applications from Creative Cloud
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    Atul Saini

  • CS3 "Licensing stopped working"

    I'm getting the "Licensing stopped working" error whenever I try to open any of my CS3 applications. I looked at the troubleshooting steps here: Error "Licensing has stopped working" | Windows. I downloaded, extracted, and used the fix, but it didn't work. I tried looking for the FLEXnet service to manually activate it, only to find my computer devoid of said service. I'm assuming this is the problem, but I'm unsure as to how to fix it. I'm going to try redownloading the fix, to see if that will help. I await a response, thanks.

    I would suggest Section 8.
    Go with the complete uninstall/reinstall.
    It's a pain,but nuke and pave works best. Follow the steps and have your serial number and discs at the ready.
    Gene

  • Adobe Photoshop Elements 8 Mac - "Licensing stopped working" on trial...

    I just wanted to trial newest PSE 8 on Mac, but it behaves really strange after install.
    First it said that "there are some problems with your trial" after install. I restarted my Macbook Pro, and then it just show simple window with message:
    "Licensing for this product has stopped working... Error: 150:30".
    Well, how can I try your shiny new PSE, Adobe?

    Hi All,
    I switched to English on my Mac today and the program is running OK. I am really impressed with the functionality of PSE8 and from my perspective (marketing photographs editing) it is all I really need in this area. I previously installed CS4 for a trial but after a week I took it of the system because its simply to big and honestly speaking just to expensive for my needs.
    I am willing to buy the PSE8 immediately if the situation with Polish systems is resolved. So I will wait for the update. Most of my Mac friends would do the same.
    On the side let me say that Mac's are becoming extremely popular in Poland and a trend for replacing PC's with Mac's in office work is very much visible here. Most of the creative individuals like musicians and graphic artists use this platform and its very fashionable at the same time. Poland is one of the biggest nations in Europe with a population of nearly 40 million people. Additionally there is around 10 million polish speaking people outside the country which means that this is a potential user base that is hard to ignore by any manufacturer. All new commercial electronic equipment like cameras, phones, TV's etc. has Polish language menus built in which means this is one of the internationally recognized standard languages.
    Best regards,
    Pawel Danikiewicz

  • Photoshop Elements 6 Mac Trial - License stopped working

    Hi,
    I have just downloaded the PSE6 Mac trial and when I installed it, everything worked perfectly. But when I try to open it it says the license  for this product ahs stopped working, and that I should try reinstalling it. I have tried reinstalling it, deleting all the files and trying again but it doesn't seem to work...
    Any ideas please ?
    NStocks

    Can you share the exact error message which you are getting on launch?
    I believe the last step where you are is getting this error on launch.
    Try following the steps as mentioned below from this step:
    1. Uninstall PSE 6 Mac from the \Applications\utilities\Adobe Installer\%PSE 6 installer%
    2. Run the CS3 clean up script as suggested by Barbara in the link above.
    3. Create a new Admin user and login in the machine using that user.
    4. Install PSE 6 Mac again.
    5. Launch the application.
    If it launches fine, we are good. If it gives the "Licensing has Stopped working" error then try this:
    http://kb2.adobe.com/cps/401/kb401528.html
    Let us know if it works for you,
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  • Licensing stopped working CS2 Adobe Audition

    So I'm having similiar problems the other guy had with Photoshop CS3 where the window pops up and tells me to activate the software. So I follow the dialogue and then I get a window that says it's unable to acitvate the software at this time and to call the phone activation (error code 93:-12). The nice lady in tech support told me, and I kid you not, that your licensing software has stopped working because you are using CS2 and we are currently in version CS4, you'll need to upgrade in order to continue using your software. Of course I was outraged, but I know she can't help me and knows nothing past what her superiors or computer screen tells her, so I thank her and hang up. My brother, who used to work at Adobe before they fired everyone in tech support and outsourced everything to India, told me start a thread on here. I really think it's just a licensing software issue, but I don't know how to fix it. I tried finding that flexnet folder, but I got nothing. FYI, Audition WAS working about 2 weeks ago, about the time I was having troubles with Premiere Pro CS3 (which now works thanks to lots of tinkering, which might have broken Audition). I just need a copy of Master Suite CS4

    I just sent this email to friends who are Adobe users.  This posting may get this thread put into a black hole someplace, but I don't care.
    Just had a little problem with an Adobe program I had, Photoshop CS2.  I had gone thru an XP restore and then back again.  That process lost my Photoshop CS2 program activation.  A window popped up that instructed me to reauthorize it by pressing the appropriate window button, up came error: 93:-12, and a message to get activation via telephone.  When I called, I found that they could not give me the code.  Could not....could not....how about WOULD NOT?
    I Googled on error: 93:-12, and found a number, not great yet, of people who were having a similar experience and who were getting the identical responses from Adobe.  I spent the last few days trying to get answers on this.  I made about 6 phone calls to them trying to get help and answers.  First of all, I just got Photoshop CS4.  Please note that they do not advertise or advise of any incompatibility with CS2 programs.  Anyway, here are some answers gathered from 4 - 5 tech support people in India:
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    * I must update all my CS2 programs to new Adobe programs for $$$.
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    * There is limited life to Adobe products and after an undefined time, they will not be activated by Adobe.
    * Their servers were changed to not allow activation of older products because they are overwhelmed with blah, blah, blah.
    * They cannot manually provide me with the code to put in the appropriate spaces on my desktop form because they don't have any programing available to generate these keys!
    * The programs we have had many updates and this makes it impossible to activate their operation.
    These, so-called "Tech Support" responses are laughable.  This is all obviously BS, and, I think, illegal.  Can you imagine purchasing a car, whose ignition lock can become inoperable after 3 - 5 years, and then be told to buy a new car to work on the new roads and streets!
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  • PSE 10 stops working

    In my PSE 10 I am always getting the message that the program has stopped working. Is there something I can do about this? gkreiser

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  • PSE 7 "stops working"

    When I open PSE 7 I can get to the welcome screen and the edit, create, and share windows, but anytime I try to open the "organizer" section it stops working, checks for a solution (never finds one) and closes the program. This is a new problem.
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    Well, I restarted my computer and lo and behold, now I can get into the organizer. Technology is great when it works, but WOW, so frustrating when it doesn't.

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