Publish Handouts in Word 2007 not working

Our office recently upgraded to Word 2007 and now I am unable
to publish Word handouts in Captivate. I have tried both Captivate
2 and 3, and neither work. I get the following message:
An error was encountered while publishing to Word. Please check
and make sure Word is not busy and try again.
Anyone ever seen this before? Word is not currently running,
no documents open, etc.
Thanks,
Erin
Instructional Systems Engineer
Excelsior College

Hi Erin,
I just ran into this same issue.  I found a fix on the following Microsoft site:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.off iceupdate&tid=d2bb191a-1c07-4c15-99bd-e1276ff88798&cat=&lang=&cr=&sloc=&p=1
Basically it said to remove the converter from the registry, and Word 2007 would use it's own converters.
Hope you find this helpful!

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