Purchased an album on the iTunes store (err=306) how can I fix this and download my album?

I recently updated to 11.4 (not sure if relevant) and purchased an album on the iTunes store but the songs won't download and beside them in brackets says (err=306) how can I fix this and download my album?

Although it's a slightly non-standard circumstance in which to be getting that error message number (usually people get it when they try to go to the Store), I think we should still try the iTunes Store loads partially or returns "Error 306" or "Error 10054" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting
(Some of the things that can cause the more familiar 306 might also cause download difficulties, so I'm thinking the normal 306 measures are still worth a crack here.)

Similar Messages

  • My "update" button won't work in the app store anymore. How can I fix this?

    When I go into the app store, I cannot "update all" of the apps. The color on the button changes when I press there but nothing happens. I also can't go into each app and update them individually. Has this happened to anyone else?

    Hello mcoltezo, check it in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#os=mac&browser=fx18 Safe Mode], in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_safe-mode-window_2 Safe Mode window] select '''''"Start in Safe Mode"''''' and see if this happen again, '''''if not''''' then see: [https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#os=mac&browser=fx18 Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]
    (If the problem '''''does not happen in Safe Mode''''', it is most likely because of an extension, theme or hardware acceleration).
    thank you

  • HT203176 My start up disk (10.6.8 ver) has errors and I do not have the OSX install disk. How can I fix this and repair the disk?

    Start up disk needs repaired. Repair Disk button is not available in disk utility and I do not have the OS install disk as recommended to fix. Any suggestions?

    You have two choices, either get a replacement install DVD for your Mac ( best choice) or make another disk a system disk.
    Option 1 call Apple and request a replacement install DVD for you Mac. They will charge you a nominal fee for shipping and handling. You really should have that because it is considered part of your Mac.
    Option 2 This one depends on exactly what kind of errors you have on the disk.
         If the data is recoverable, you can clone to the other drive.
         If not, then you are in trouble and need the install DVD to install an operating system.
    Allan

  • HT5622 I entered the wrong birthdate into the Apple ID login and now it is saying I so not meet the minimum age requirement. How do I fix this and create and account?

    I just got an IPhone today and I went into the App Store to create an Apple ID and I accidentally entered the wrong birthdate and now it is saying I do not meet the minimum age requirement. How can I fix this and finally create my Apple ID?

    Try this article: http://support.apple.com/kb/ht1918
    If that doesn't work and you have not verified your email address, you may still be able to use it to create an Apple ID. Just start from scratch.

  • My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account.  Everything that I purchased under that id name will not play.  How can I fix this?

    My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account.  Everything that I purchased under that id name will not play.  How can I fix this?

    I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
    Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
    Note: @mac.com and @me.com Apple IDs can not be renamed.  If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
    From here  >  http://support.apple.com/kb/HT5622?viewlocale=en_US
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I attempted to download a song. It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

    It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?

    Hello Whitney262,
    Thanks for using Apple Support Communities.
    I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases.  The article below will walk you through the entire process:
    Download past purchases
    http://support.apple.com/kb/ht2519
    Take care,
    Alex H.

  • TS1702 The app game that I bought for iphone is not available in the itunes store anymore. How can I get it back on my iphone 4

    The app game that I bought for iphone is not available in the itunes store anymore. How can I get it back on my iphone 4

    If it's no longer in the store then you won't be able to re-download it - do you have a copy of it on your computer's iTunes (or on a backup) that you could sync back to your phone ?

  • TS1389 I am trying to authorise a new computer. The Apple instructions are to select Authorise this computer from the itunes store menu. I can't find this in any menu. Can you please help? How do I authorise my computer?

    I am trying to authorise a new computer. Apple's instructions are to select "Authorise this computer" from the itunes store menu. I can't find this in any menu. Can you please help? How do I authorise my computer?

    Authorization and Deauthorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
    More On De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • HT1689 I downloaded an album and on one of the songs it skips to the next song half way through the song... How can I fix this?

    I downloaded an album and on one of the songs it skips to the next song half way through the song... How can I fix this?

    Welcome to the Apple Community.
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

    i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Whenever I go to preview a song in itunes, the song with play out for about 10 seconds and then stop. Why isn't the song previews working? How can I fix this? I tried updating my itunes and it didn't work.

    Whenever I go to preview a song in itunes, the song with play out for about 10 seconds and then stop. Why isn't the song previews working? How can I fix this? I tried updating my itunes and it didn't work. I use windows 7. Thanks!

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I bought the HD season version of breaking bad, however I only need the regular @ 19.95. How can I change this and get the difference refunded?

    bought the HD season version of breaking bad, however I only need the regular @ 19.95. How can I change this and get the difference refunded?

    When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases."
    iTunes: Purchasing and viewing HD videos

  • Ok, my former computer crashed and i have a new one. i would like to sync my ipod with the new one, but it wont allow me to with out removing all of the data on it. How can i fix this?

    ok, my former computer crashed and i have a new one. i would like to sync my ipod with the new one, but it wont allow me to with out removing all of the data on it. How can i fix this?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • Iphone has been in recovery mode for 4 hours and hasn't come back to the home screen and how can i fix this and get it back to working order?

    iphone has been in recovery mode for 4 hours and hasn't come back to the home screen and how can i fix this and get it back to working order?
    the iphone 4S has been in recovery mode for a long time and i have tried to press and hold the power and home buttons until the apple symbols comes on the screen again but it stay on the screen until the screen turns off and doesn't come back on to the home screen and have tried to sync with mac and doesn't do anything it does display the itunes and cable icons for a while but then goes back to the apple symbol and doers nothing what can I do to fix this  and not loose what is on the phone at all?

    Hi, simonRM.  
    Thank you for visiting Apple Support Communities. 
    I understand that you are unable to restore your iPhone.  Here are the best troubleshooting resources to start with when not being able to update or restore your iPhone.
    If you can't update or restore your iPhone, iPad, or iPod touch
    Resolve iOS update and restore errors in iTunes
    -Jason H.  

  • I have reinstalled itunes multiple times but apple mobile device doesn't download. how can i fix this or download apple mobile device

    I have reinstalled itunes multiple times but apple mobile device doesn't download. how can i fix this or download apple mobile device

    Type "apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting articles.

Maybe you are looking for

  • Running iTunes from an external hard disc, deleting songs on local disc

    I've moved my iTunes library to an external hard disc, so I could free up room on my Macbook Air. Everything seemed fine, so as a test, I deleted 1 song from the iTunes media file on my Air, and then tried to play it from the external disc. I get the

  • Data Socket related Crash

    Greetings, I have an LV 8.6 HMI that performs Data Socket reads from Network Shared Variables. I am finding that it works well until I try to shut down and close all the DS references. I can usually get away with this once, but if I try to restart th

  • Airplay doesn't recognize Apple TV

    I have the AirPlay icon (finally, after 8.02 upgrade!) in the Control Center on both my iPhone 6 and iPad mini w/RD, but neither one recognizes the Apple TV. I have done all the necessary software updates on everything, tried unplugging, counting to

  • Who will support me know in this case

    Good morning Dear sir,, I have bought my dream MacBook Pro from your agent in Bahrain (iMachines) back in 28th November 2007 , when I received my MacBook Pro I was surprised that came with (Tiger 10.4) operating system pre-installed and when I asked

  • Mirrored RAID

    Hello, I have a RAID with 14 x 250GB Drive. Its a RAID 5 accross all drives and we used disk utility to mirror the arrays. Drive 14 showed an amber warning light las friday....so we replaced it with a new Apple Drive module of the same capacity. Our