Purchased gift cards that are valid only at US iTunes Store, at a foreign store. iTunes Store is changed to US. No Progress.

I purchased an iTunes gift card here in Riyadh; the store was specific about purchases with the gift card is only valid at U.S. iTunes Store. I've recently changed my store location to U.S., and the code is still invalid, help

That is because you cannot sign into the US store unless you are in the US and have a US address. The store can only be used in the country that you are located in. You cannot use the US store in Riyadh. The purchase of iTunes Gift Cards for you for use in the US store was not a good idea. Send them to a friend in the US, or sell them to someone in the US, but they are useless to you.

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TS1292 Apple's Gift Cards that are emailed have invalid codes

I purchased an Apple gift card for a friend, that was an emailed gift card, not a mailed one. The email got to them with a PIN number and a Gift Card Number. When going to the iTunes Store to redeem it online, neither of those numbers work as the "Redeem Code" That seems a little ridiculous. To redeem it, they had to call Apple support and get a redemption code, it took forever.
If we have to do that, why bother with email gift cards at all?

It was purchased in the US not exactly sure where

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden

I would like to purchase songs on itunes and when I go to purchase it's gonna take it from my credit card when I have a gift card that I would like it to take from first

I would like to purchase music and when I go to purchase it asks to take the purchase from my credit card and I have a gift card that I would like it to take the money from first.

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.

I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.

Hello SBentley22,
I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

Why am i getting a message that says my apple id is not eligible to purchase gift cards?

when i try to buy a gift card online thru itunes i get a message that sayd my apple id is not eligible to purchase gift cards? whats going on......

Soto wrote:
seems like a call to apple is needed, sorry I couldn't help.
Itunes has no telephone support, so you cannnot call them.
To contact them click Support at the top of this page, then click the link under Contact Us.

HT3702 I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

My 25$ gift card that I purchased says it hasn't been properly activated

I Can't use my gift card because it says it hasnt been activated properly.

Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(118606)

Purchased gift cards during 4x choose your points day, did not receive points

Hello:
I purchased gift cards during the 4x choose your points day in June, but the bonus points posted as 0. From the terms, Bonus points are awarded for gift card purchases. Can you have someone contact me to please review and fix. 4X POINTS OFFER:
*My Best Buy Elite Plus members get 4X base points on qualifying purchase. Coupon required. Offer is non-transferable. Bonus points will not be multiplied. Bonus points awarded for Best Buy gift card purchases. No cash value. No copies. May not be combined with other bonus point offers. Limit 1 bonus point offer per membership. Excludes purchases through Pacific Sales/Pacific Kitchen & Home inside Best Buy Stores. Valid 6/02/15–6/27/15 only in Best Buy stores. Thanks,Todd

Hi Todd,
Welcome to the Best Buy forum!
After using the email address you registered with the forum to review your account, I can see exactly why you were awarded zero points for the gift cards you purchased. That reason is actually mentioned in the terms of the "Choose Your Points" coupon that you included in your above post. While the purchase of Best Buy gift cards is usually excluded from bonus points offers, they were not excluded from that coupon; however, it looks like you purchased prepaid Visa gift cards and not Best Buy gift cards, which were still excluded.
If you have any additional questions or if you would like for me to go over your My Best Buy account with you, then please feel free to send me a private message and I will see what I can do to further assist. To send a private message, you will want to login to the forum and click on the blue button in my signature that is labeled "Private Message."
Thank you for connecting with us and for being a member of the My Best Buy program.

TS1292 Purchased gift cards about a year ago. Misplaced two of them. Found them yesterday, tried to use one today. Invalid. If the money is tagged to the card code why is it invalid? Now have to take photos of both sides and find receipt? Guess out $20?

Purchased gift cards about a year ago. Misplaced two of them, but Found them yesterday. i tried to use one today. Invalid. If the money is tagged to the card code why is it invalid? Now have to take photos of both sides and find receipt? Finding the receipt might take as long as .finding the cards. If I paid hard earned money for the card from a computer company why would that card not be in their data base waiting to be activated? I guess I am out $20 to Apple for not activating immediately! My account was hacked once so I won't put a credit card in and live with gift cards. Now I am getting hit for $20, two gift cards for ten each. I now question who and how people are making money?? Is my only solution, buy card, redeem code instantly, purchase item?

Hi Oxfordataloss,
Thanks for posting. I'm really sorry you've had such problems with BT, it's certainly not the kind of service we would hope to provide. I'll take your comments on board and if you don't receive the final bill as expected please drop me an email with the account details and a link to this thread for reference.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

TS1292 i have a spanish gift card that won't work with my canadian account. can someone help me solve this

i found an old gift card that i got with my ipod from spain
i have a canadian account. when i tried using the gift card it said i couldn't use the spanish gift card with my canadian account. can someone help me solve this problem
the gift card is 15 euros

Sorry, but you cannot use that card with a Canadian iTunes Store account. A gift card is valid only in the country of purchase. You'll need to give or sell that card to someone in Spain.
Regards.

I have gift cards that I want to just load onto my account. How do I do that?

I have gift cards that I just want to load onto my account. How do I do this?

How to Redeem a Code > http://support.apple.com/kb/ht1574
Note: iTunes Gift Cards are only Valid in Country of Issue.

How to purchase gift cards in Vietnam ?

I really want to purchase a membership package for an app in Appstore but I don't know how to purchase gift cards in Vietnam. Could anybody help me with this ? Thanks in advance.

iTunes gift cards are not available in all countries, and they are country-specific (they can only be used in their country of issue on accounts with a billing address in that country) - as far as I can see they are not available in Vietnam, you will have to use one of the other payment methods that shows on your account's payment details screen e.g. a credit card

Leap and Radius! Other brand cards that are compatible

Our network guys are fixing to build a wireless network with the Cisco Leap and a Radius server for authenticity. I need to know if Cisco is going to make a wireless card for the Compact Flash slot. I have some Tablets and PDA's I would like to use but the don't have PCMCIA slots. If not are there other companys that have wireless cards that are compatible with this authenticity. I am currently working with Symbol Technologies. They say their card will work with this authenticity. The only authenticity I see in the settings on this card is for Kerbos. Does Kerbos work with a Radius server? If not can they build a Kerbos server to be a second way of authenticating the user on the wireless network?

When symbol says their CF card will work within the LEAP architecture, they likely mean using MAC authentication. While it is possible to run LEAP and MAC authentication concurrently, it does significantly weaken the security provided by LEAP alone. It is relatively easy to capture and spoof a MAC address that is valid using simple tools.
Symbol has recently licensed the LEAP architecture from Cisco, but does not yet have any products available supporting this. I have not heard of specific plans for supporting LEAP on their CF product.
Symbol is, however, your best hope for CF/LEAP support. They are partnering with Cisco and, as stated earlier, they have already licensed the LEAP architecture.
Cisco's current product line will not support the Symbol Kerberos security mechanism (at least not in any way I've seen).

Purchased gift cards that are valid only at US iTunes Store, at a foreign store. iTunes Store is changed to US. No Progress.

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