Purchased movie does not show up in Apple tv

Hello,
I just bought a movie (Valkryie with Tom Cruise)...and for some reason it does not show up in my purchased movies on any of my devices (Apple TV, iPhone) and it also does not show up as purchased in my iTunes library.
This is the only movie where this has happened. Even stranger, I could not find the movie via Apple TV (not even by search) but could find it in iTunes (bought it and it downloaded to my Macbook). Even after it downloaded, it still does not show up in my other devices.
ANyone have any ideas??

Apple has not reached a deal with all movie studios to allow the re-downloading of purchased content. The likelihood is that the movie you have purchased is from a studio that has not licensed its products for re-downloading.

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