Purchased music saga across multiple devices!!  Oh and greyed out iTunes tracks!!

Ok, this has been bugging me for a while now!  This post spans many common questions regarding the iTunes store, purchased music held within iCloud and how that purchased music relates to multiple iOS devices.  I cannot work out how this is all supposed to fit together and I honestly believe there is some fundamental issues with either my account or the system as a whole.  To explain I am going to use my iPhone 6 and my iPad Air 2nd generation to show you the current situation.
Ok, below is my iTunes store music purchases, as viewed in iTunes on my Mac Mini.  31 albums in total, some may not be full albums as it may have been a single that I bought from an album.
Ok, both my iPhone and iPad are set to "Manually manage music and videos" in iTunes and all music has been deleted from them both via Settings > General > Usage > Manage Storage.  There is ZERO music held on either device, neither manually moved there from iTunes or downloaded to the devices from my purchases in the cloud (the 31 albums above).
Ok, within Settings > Music on both devices, "Show All Music" is off.  This should mean that if I go into the Music app on both devices, my device should show no content.  My understanding is correct about this yes?  Here is the result on each device.
iPad: This is to be expected
iPhone: Something is wrong here (8 albums showing in total)
None of the above can be swiped left to delete and all play while in airplane mode so they ARE stored locally!  They may have been synced to the iPhone in the past via iTunes, however now they should not be there.
The questions here:  Why are they on my iPhone?  Why has the first album been split (if I add it manually to my iPad using iTunes then it goes on as one album)?
More importantly, how do I get rid of them?  They don't show as present in iTunes when connected, they don't show in "Manage Storage" and I can't swipe left to delete.
Moving on!  I will now turn on "Show All Music" on my iPad.  I expect now to see all music purchased from the iTunes store, i.e. the 31 album's.
Nope! I now see 29 albums and 1 of those will be the split album so 28 in total.  Where is the other 3 shown in iTunes purchases?  Hang on, see below the first album?  Professor Green! I bought that from iTunes come to think of it but it doesn't show as one of my 31 albums!  The same can be said for the other 21 albums that now appear!  8 that seem to be stuck and 21 more when "Show All Music" is turned on.  The 31 albums showing in my iTunes as purchases are nowhere to be seen!!
Also worth noting is that Cream Club Anthems 2012 is also split into 2 albums on my iPad displaying whats in iCloud so not just on the music that seems to be stuck on my iPhone.  Sigh!
Ok, on my iPhone, when I turn on "Show All Music" i get the exact same 29 albums as shown above on my iPad.
So 2 issues based on this!  My purchases in the cloud are not complete and have split one album, this is proved by my iPad showing no content when "Show All Music" is turned off.  Second is that when I turn that setting off on my iPhone, I am left with albums on my device, despite all music being deleted and one of the "sticky" albums is split into 2 albums.
I will throw this one in too.  "Show All Music" set to off and all music deleted by iTunes and swiping left on my iPhone.  Connect to iTunes and have a look what is on my device!  What the **** is all this crap?  Can't be deleted and definitely not present on the device!
Not good enough Apple.  I have seen multiple threads with people asking questions relating to all the above and no one has given a comprehensive answer as to why this happens!  I use Apple products exclusively now as everything is supposed to fit together seemlessly.  As you can see from above, it just doesn't!

I am assuming someone at Apple has seen this as today all my music shows with "Show All Music" selected.  However, the split album is still split and when I turn off the aforementioned setting the 8 albums still show.
It's reminding me of the old Windows Media Player days!

Similar Messages

  • Synchronising music across multiple devices

    I have a Powerbook G4 (my main music storage device), a MacBook Air, and an iPhone 4, all of which are connected over an Airport Extreme/Express wireless network.
    How can I "sync" my music files across these devices? I have about 50GB of music on the G4, and none on the MacBook Air nor the iPhone.
    I have a 10GB MobileMe account. I'd rather find a way to do this outside MobileMe, but am open to using MobileMe if that's the best alternative.
    Thanks in advance.

    Hi Andy,
    Yes, DAQmx will work it out. The important part is to add all of the channels to the same task, and chaining the task wire through multiple DAQmx Create Channel VIs will do that.
    Brad
    Brad Keryan
    NI R&D

  • ITunes match across multiple devices?

    Is it possible to use iTunes match across multiple devices?  My wife and I use the same computer when at home and we have music stored on that computer. She had her own Apple id to use with her own iPhone, as do I.  We don't want to have multiple music libraries since we liste to most of the same music.  Is it possible to have iTunes match between 2 iPhones that are using different Apple id's but the same iTunes account?
    Thanks

    When I try to go to iTunes music match on her phone it asks me to sign into match, which I am assuming is the same as her Apple ID name and password.  This is a different name and password than my account.  So, it seems that she cannot access my "cloud" from her phone in order to download music that I have purchased.  I guess since she has her own iClud account, she needs to sign up for iTunes match through that account and pay the fee.  I was hoping we could access the same 'Cloud" to have the same library of music? Hope that made sense.
    Thanks for the help.

  • Messaging across multiple devices

    Me and my family use the same account across multiple devices. How can I make sure they do not have the ability to view my imessages and more specifically the ones connected with my phone number?

    But in order to have access to the same music and apps library they need the password. Is there anyway to password protect iMessage separately or even get my phone number to not be associated with iMessage in any way?

  • Frequent Connection Drops Across Multiple Devices (Macs, PC's, iPhone)

    I have the Airport Extreme Base Station, running the latest firmware (v5.7) and across the entire house, across multiple devices (Macbook Pro, iPhone, Dell Laptop), the Airport's signal will drop from 5/5 bars down to 1/5 or to 0. Even while very close to the access point itself.
    The Macbook Pro is running the latest version of Leopard with all firmware updates applied. The Dell is running Windows XP SP3, all latest drivers installed. The iPhone (first gen) is running the latest firmware.
    What can I do to fix this problem?
    Everytime the signal drops from 5/5 to 1/5, sometmes 0, ... if I click on the airport status in the menubar, it says Scanning. Disable Airport, re-enable, and I'm good to go. This is very frustrating especially when using the iChat video chat.
    I could have purchased a far lesser expensive generic Linksys or Netgear router, but decided to go with Apple for their trusted name in electronic devices. I paid a pretty penny expecting a better product than the competition, yet it doesn't seem to perform as well as the generic routers out there.
    What can I do to fix this problem, or do I need an entirely new Airport altogether? If it's the latter... I learned my lesson and Linksys/Netgear here I come.

    I see the base station has a port for an external antenna. Is this a standard jack (like RP-SMA) that I could use any antenna with? Or does that port still pass through the (failing) Airport card inside?
    The external antenna would, effectively, bypass the unit's internal antenna. However, as you already surmised, it would still require the internal AirPort Extreme card as well.
    And price wise would it make sense to invest in a new antenna or just get a new WAP?
    I would go with a new WAP. Either way, I would go with a vendor that has a good return policy just in case this doesn't solve the problem.

  • Sharing an iTunes Library across multiple user account and a network.

    Sharing an iTunes Music Library across multiple user accounts.
    Hello Everybody!
    Firstly, this was designed to be run in Mac OS X 10.4 Tiger. It will not work with earlier versions of Mac OS X! Sorry.
    Here's a handy tip for keeping your hard drive neat and tidy, it also saves space, what in effect will be done is an iTunes music library will be shared amongst multiple users on the same machine. There are advantages and disadvantages to using this method.
    • Firstly I think it might be worthwhile to state the advantages and disadvantages to using this approach.
    The advantages include:
    - Space will be saved, as no duplicate files will occur.
    - The administrator will be able to have complete control over the content of the iTunes library, this may be useful for restricting the content of the Library; particularly for example if computer is being used at and education institution, business or any other sort of institution where things such as explicit content would be less favorable.
    - The machine will not be slowed by the fact that every user has lots of files.
    The disadvantages to this system include.
    - The fact that the account storing the music will have to be logged in, and iTunes will have to be active in that account.
    - If the account housing the music is not active then nobody can use the iTunes library.
    - There is a certain degree of risk present when an administrator account must be continually active.
    - Fast User Switching must be enabled.
    Overview:
    A central account controls all music on the machine/network, this is achieved by storing iTunes files in a public location as opposed to in the user's directory. In effect the system will give all users across the machine/network access to the same music/files without the possibility of files 'doubling up' because two different users like the same types of music. This approach saves valuable disk space in this regard and may therefore prove to be useful in some situations.
    This is a hearty process to undertake, so only follow this tutorial if you're willing to go all the way to the end of it.
    Process:
    Step 1:
    Firstly, we need to organize the host library, I tidied mine up, removing excess playlists, random files, things like that. this will make thing a bit easier in the later stages of this process.
    Once the library is tidied up, move the entire "iTunes" folder from your Home directory to the "//localhost" directory (The Macintosh HD) and ensure that files are on the same level as the "Applications", "Users", "Library" and "System" directories; this will ensure that the files in the library are available to all users on the machine (this also works for networks)
    Optionally you can set the ownership of the folder to the 'administrator' account (the user who will be hosting the library.), you may also like to set the permissions of 'you can' to "Read & Write" (assuming that you are doing this through the user who will host the library); secondly you should set the "Owner" to the administrator who will be hosting the library and set their "access" to "Read & Write" (this will ensure that the administrator has full access to the folder). The final part of this step involves setting access for the "Others" tab to "Read Only" this will ensure that the other users can view but not modify the contents on the folder.
    Overview:
    So far we have done the following steps:
    1. Organized the host library.
    2. Placed the iTunes directory into a 'public' directory so that other users may use it. (this step is essential if you plan on sharing the library across multiple accounts on the same machine. NOTE: this step is only necessary if you are wanting to share you library across multiple accounts on the same machine, if you simply want to share the music across a network, use the iTunes sharing facility.
    3. set ownership and permissions for the iTunes music folder.
    Step 2:
    Currently the administrator is the only user who can use this library, however we will address this soon. In this step we will enable iTunes music sharing in the administrator's account, this will enable other users to access the files in the library.
    If you are not logged in as the administrator, do so; secondly, open iTunes and select "Preferences" from the "iTunes" menu, now click the "Sharing" tab, if "share my library on my local network" is not checked, the radio buttons below this will now become active, you may choose to share the entire libraries contents, or share only selected content.
    Sharing only selected content may be useful if their is explicit content in the library and minors use the network or machine that the library is connected to.
    If you have selected "share entire library" go to Step 3, if you have selected share "share selected playlists" read on.
    After clicking "share selected playlists" you must then select the playlists that you intend to share across your accounts and network. Once you have finished selecting the playlists, click "OK" to save the settings.
    Overview:
    In this step we:
    1. Enabled iTunes sharing in the administrator's account, now, users on the local network may access the iTunes library, however, users on the same machine may not.
    Step 3:
    Now we will enable users on the same machine to access the library on the machine. This is achieved by logging in as each user, opening iTunes, opening iTunes preferences, and clicking "look for shared music". now all users on the machine may also access the library that the administrator controls.
    This in effect will mean that the user will not need to use their user library, it will be provided to them via a pseudo network connection.
    As a secondary measure, I have chosen to write a generic login script that will move any content from the user's "Music/iTunes/iTunes Music" directory to the trash and then empties the user's trash.
    This is done through the use of an Automator Application: this application does the following actions.
    1. Uses the "Finder" action "Get Specified Finder Items"
    1a. The user's "~/Music/iTunes/iTunes Music" folder
    2. Uses the "Finder" action "Get Folder Contents"
    3. Uses the "Finder" action "Move to Trash"
    4. Uses the "Automator" action "Run AppleScript"
    4a. with the following:
    on run {input, parameters}
    tell application "Finder"
    empty trash
    end tell
    return input
    end run
    IMPORTANT: Once the script is adapted to the user account it must be set as a login item. in order to keep the script out of the way i have placed it in the user's "Library" directory, in "Application Support" under "iTunes".
    Overview:
    Here we:
    1. Enabled iTunes sharing in the user accounts on the host machine, in effect allowing all users of the machine to view a single iTunes library.
    2. (Optional) I have created a login application that will remove any content that has been added to user iTunes libraries, this in effect stops other users of the machine from adding music and files to iTunes.
    Step 4:
    If it is not already enabled, open system preferences and enable Fast User Switching in Accounts Options.
    Summary:
    We have shared a single iTunes library across multiple user account, while still allowing for network sharing. This method is designed to save space on machines, particularly those with smaller hard drives.
    I hope that this hint proves to be helpful and I hope everybody will give me feedback on my process.
    regards,
    Pete.
    iBook G4; 60GB Hard Drive, 512MB RAM, Airport Extreme   Mac OS X (10.4.6)   iWork & iLife '06, Adobe CS2, Final Cut Pro. Anything and Everything!!!

    how to share music between different accounts on a single computer

  • How do I stop games from syncing across multiple devices?

    Hi there,
    My kids all have their own ipads (super big blessing from a grandparent).  My husband and I each have one as well.  We like to play some of the same games, and sometimes the game progress syncs between our devices.  Eg. We like to play Disney's Frozen Free Fall game, and for some reason, my ipad doesn't sync to my husband's.  When my kids asked for the game on their ipads, however, the games automatically synced to my husband's, so I didn't let them keep it (I didn't want them using all his items/lives).
    My kids all like to play Angry Birds Transformers, and with the latest update to that game, their games are all suddenly connected to each other (they all have the same characters, number of gems, etc.).
    How do these games sync (game center, icloud, etc.)?  Does anyone know how to disable the feature so that our games do not sync across multiple devices?  I would like us to not be sharing the same game progress.  We all share one itunes account.
    Thanks so much!
    (If it helps, I have the ipad2, my kids have ipad mini 2's, and my husband has the ipad air.)

    We all share one itunes account.
    This would  be why the syncing occurs. Until a more knowledgeable person comes   by ...
    You can have one, two or three apple id accounts per idevice. Assign a second apple id to all the kids machines. Same or multiple apple ids. depending on how you want the game to act. Does a family account differ?  delete the game from the current apple id.  Install the game on the new apple id ( or apple ids ).
    Look into family sharing:
    https://www.apple.com/icloud/family-sharing/
    Robert

  • Does lion server support a single email address across multiple devices??

    I am looking to move from an outdated Microsoft Exchange Server 2003 to OS X Lion Server but I am unsure as to how Lion will handle email. I do not want to spend money on a new windows server if I can get a Mac Mini Server to do the job. I am a very small business with a number of email accounts for a couple employees and need access to email and calendar from both the office iMac's and my Macbook Pro when on the road. My IT guy says I need Exchange but he's been off base on a few other items recently and I wanted to check with other sources.
    I have 2 new iMac's, a MacBook Pro, an iPad1 and and iPhone4 on the mac side of things and 2 windows computers running XP. I would get rid of the windows computers completely if not for my CAD program which runs best not in a virtual machine mode.
    How well will email and calendar entries sync across devices?

    I have a very similar setup at my office. Lion Server will push email, calandar, contacts to all of your apple product with out a hitch.
    As far the Windows XP machines, you can access email over IMAP with Thunderbird, and calandars via sunbird or the built in web app.
    I would ditch the exchange server move to Mac OS X Server, and never look back.
    God Luck!
    PS. All of your devices will be in sync all the time.
    Shore answer:
    Does lion server support a single email address across multiple devices??
    Yes.

  • Sync Thunderbird across multiple devices

    Can anyone tell me how to sync my Thunderbird email accounts across multiple devices?  I've got this weird situation where incoming emails are showing up on one device but not another, and the contents of the inboxes are different across iMac; Macbook; iPad and iPhone.  I'm using IMAP  but just can't get the inboxes to look the same across each device.  I use this account for work so it's very frustrating.

    I have the same setup here for me any my wife. We each have a separate apple ID used for iCloud (but share one ID for iTunes).
    We each have personal calendars but we also have a shared one (named shared). On icloud.com we have that calendar shared where we can each add/edit the events. And it is shared accross our iPad and iPhones.

  • Numbers vs. iCloud across multiple devices?

    I'm confused.  I am a long time mobile me user and I consider my self a mac poweruser.  I just made the switch to iCloud and my main purpose was to use Numbers across multiple devices.  I have a MacPro, iPhone 4 and iPad 2, all running the lastest versions of iOS, Lion, and Numbers.  I understand that the Mac version can't sync seamlessly like iCal or Contacts.  I have to upload and download files with changes to work on them on the Mac.  However, I can't see any of the files on my iOS devices or in my iWork page on my iCloud.  If I make a file or make a change to a file in Numbers on an iOS device, shouldn't it upload that file to the cloud automatically?  Shouldn't the iOS devices "see" the newly uploaded changes from my Mac?  I got it to work once as a test right before Thanksgiving, but since then, nothing.  I've made sure all the correct settings are turned on, however, still no communication to the iCloud.
    Am I expecting too much?  I'd really like to buy a MacBook Air to use Numbers at work, however, I can't justify the cost if none of these devices will talk to each other.  What I really need is for my iPhone or iPad to have up to the minute versions of my Numbers files which will be mainly edited on a laptop or desktop.  Any suggestions.  Thanks.

    Your understanding of how iWork document syncing works is correct.
    Have you enabled document syncing on each of your iOS devices. (settings > iCloud, and setting > pages > iCloud etc etc)
    If you still can't get it all syncing try turning off syncing on all your devices and then turning it on all of them again. (you might ant to save any documents already on your iOS devices to iTunes for safety before turning syncing off)

  • How do I set up imessage across multiple devices

    I am trying to link my phone mobile number and my apple ID to the same imessage account, so I can text across multiple devices.

    In addition to Amy's comment, set the Caller ID on your phone to the same email address that is associated with your apple ID (and which should be used on iMessage on your other devices).  This way the messages will stay synced across all devices.

  • Hi, just updated hubby's iPhone 4 and all of his music has disappeared from the iPhone and from the iTunes library! He does have music still stored on his iPod, but can't get it from the library on his iPod back to phone or itunes. technophobe help pls!

    and all of his music has disappeared from the iPhone and from the iTunes library! Luckily he does have music still stored on his iPod, but I can't get it from the library on his iPod back to the phone or to itunes.Please help, but technophobe so put it in simple english please!

    Sounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
    Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
    But you need to move your itunes library to his computer. Create a user account on his macbook pro for you. From your external drive backup, load your itunes library on it. Then sync as usual! (Don't tell me you don't have a backup for your computer!)

  • If I transfer my music library to a usb stick and delete my itunes from my computer will I still be able to "recover" my itunes from the cloud?

    If I transfer my music library to a usb stick and delete my itunes account from my computer will I be able to recover my itunes account info from the cloud?

    It depends on whihch IPad you purchased. The 16GB, the 32GB, or the 64GB for storage.
    Tap Settings > General > About. You'll see Capacity in the list.
    How Mac OS X and iOS report storage capacity
    You get 5GB of free storage space with iCloud but you can purchase more if necessary.
    Apple - iCloud - Learn how to set up iCloud on all your devices
    If you setup an iCloud account, it won't be necessary to sync your iPad media with iTunes. Everything is synced via your Wi-Fi network with iCloud.
    If you do not want to use iCloud for storage and syncing, iTunes is the only software you can use to sync iTunes media with an iOS device.

  • When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

    When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

    Try:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • I tried to sync music to my phone and some of the songs and greyed out and wont play.. i cant delete them off the phone, nor can i sync any more music. can anyone help me?

    the songs i tried to sync to my phone and  greyed out and wont play, i cant delete them off the phone or sync any new music.. can anyone help me?

    Same problem here - iPhone 6, iOS 8.1.2 and itunes 12.0.1.26

Maybe you are looking for

  • Managing installed apps for multiple devices

    Is there a way to create an "app playlist" in order to easily create a common set of installed apps across multiple devices?  I'm tired of having to install the same app on each of my kids devices.  Also, I don't want to enable auto install new apps

  • Cancelled inspection lot (LTCA) field

    Hi, I have cancelled an inspection lot.I need the TABLE AND FIELD for status text. I found the structure is RMQEA and the field STATUSTEXT.But unable to find the table . Can help on this. Thank You,

  • Solaris 10 x86 shared drive mount issues

    I have an XP installation, a recently-installed Solaris 10 x86 partition, and a FAT32 partition shared between them. The issue is this: When I have /share mounted (using mount -o rw) and listed in the /etc/vfstab, the super-user owns everything and c

  • First MIDlet help

    Hello, I'm brand new to J2ME (and still a beginning programmer), and I was hoping to get some assistance or some resources for my current issue. I have a very small, very simple MIDlet that I am trying to get to run on my Samsung SGH-A707 (also known

  • Backup keeps crashing with Snow Leopard

    Anyone still using Backup, the Apple program, to still back up certain smaller files to iDisk? I was until I upgraded to Snow Leopard, and now all of a sudden Backup just crashes every time I try to use it. I use TIme Machine and that's great for loc