Purchased the Quicktime upgrade but no file on my computer.

I want to make movies from my videos, but I can't find the platform!

Can I add to this conversation? I have QT player on my iMac [10.6.8], I've purchased the Pro key, yet there is no registration field in any of the menus in QT player and no QT preference icon in the system preferences.
How do I upgrade the app with my key?

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I downloaded quicktime 7 to my pc and I purchased the quicktime pro upgrade and have a registration key. How do I upgrade it

I downloaded quicktime 7 to my pc and I purchased the quicktime pro upgrade and have a registration key. Now how do I upgrade it.

Go into the preferences and there will be a tab for registration
http://www.apple.com/quicktime/pro/unlock-mac_osx.html

I just downloaded iPhoto 9.5 to replace my old ver. 7.x. Downloaded the library upgraded but have no idea where it installed as it is not listed in Applications. Opened iPhoto added my Library (12.5 GB) but iPhoto shows no pictures.

I just downloaded iPhoto 9.5 to replace my old ver. 7.x. Downloaded the library upgraded but have no idea where it installed as it is not listed in Applications. Opened iPhoto added my Library (12.5 GB) but iPhoto shows no pictures. In fact, iPhoto indicates that I have zero photos in the library while at the same time indicating the file size as 12.5 GB.

If your old iPhoto version was iPhoto 7, you need to run the iPhoto Library upgrader: http://support.apple.com/kb/DL1523
It will install itself in the Utilities folder in your Applications folder.
Run it, and after that, you should be able to open your iPhoto Library with iPhoto '11.

We have two Mac laptops, does anybody know if you need to purchase the Lion upgrade for both?

We have two Mac laptops in the household, does anybody know if you need to purchase the Lion upgrade for each?

No. You only pay for Lion once and can then install it on all of your household Macs.
Purchase Lion in the App Store using one of your Macs and the install button will appear for Lion under the Purchases tab when you open the App Store with your other Mac. The App Store will ask for your user name and password to install Lion but won't charge you for the second install. If you have more than one iTunes account use the one that you used to purchase Lion. All apps in the App Store work this way.

I have recently purchased the highest storage but was unable to backup my phone via icloud, the button on my mphone to backup on icloud is grey out, anyone knows how to resolve the problem? What's the point of purchasing the biggest storage?

i have recently purchased the highest storage but was unable to backup my phone via icloud, the button on my iphone to backup on icloud is grey out, anyone knows how to resolve the problem? What's the point of purchasing the biggest storage?

First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
More about iCloud v iTunes Back Up

Hi-I cannot purchase the plus upgrade in the quickboard app on iPad3?

Hi-I cannot purchase the plus upgrade in the quickboard app on iPad3? can anyone help?

sean_gabriel wrote:
Is there any solutions yet. I'm also having this problem for almost a month now. I'm using two Macbook Pro Mountain Lion and Yosemite, two iPads and iphone 5s. All updated. I use Apps that needed to be updated. Well, I try to purchase a trial version a month ago and I want to buy it now but always say I have a billing problem. Also, I have new devices with Apps that has to the Appstore, some are free but also give me the same headaches. I tried all the solutions posted on this forum, also tried other solutions, obviously it did not work at all. Does Apple hear about this? Settings > Store and signed out/signed in did not work for me. Please respond.
Contact iTunes Store Support:
http://www.apple.com/emea/support/itunes/contact.html

I have purchased photoshop cs6 upgrade, but no link for download is provided by adobe

i have purchased photoshop cs6 upgrade, but no link for download is provided by adobe
the lady of adobe told me to download photoshop cs6 extention and then activate it, but i failed to activate, cause i haven;t bought extention, i bought upgrade version
it is an urgent, i need to use my product
please offer me the link to download my purchased product
my e-mail is [removed]

You can download photoshop cs6 and other cs6 software from : http://prodesigntools.com/adobe-cs6-direct-download-links.html
Please follow the Very Important Instruction given on the page before clicking the link to download.
After downloding the software use Serial number / Adobe ID to activate the software.

Purchase the QuickTime thru Internet

I was thinking wanna to buy QuickTime Pro but the problem here, my country not in the list (Origin Malaysia, now working at Kingdom of Bahrain). How I want to purchase the QuickTime Pro thru internet? What should I do.

"but the problem here, my country not in the list "
List?
I don't see any list of countries on the QuickTime PROwebsite
I apologize if I am misunderstanding your question. You may also wish to seek assistance from one of the User Groups in Malaysia

I tried installing an update to QuickTime. An error occurred and it wouldn't install. I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program. Now what?

I tried installing an update to QuickTime. An error occurred and it wouldn't install. I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program. Now what?

I tried removing the QuickTime program, but a window appeared telling me that a fatal error ccurred during installation and I could not remove the program.
I think we'd better see if some other application (other than QuickTime itself) has dropped old QuickTime componentry in the system files on the PC. (If there's a version mismatch between the old componentry and the "QuickTime proper" componentry, that can create those symptoms.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

I purchased the ability to convert PDF files to Word. Site still asking me to pay.

I purchased the ability to convert PDF files to Word for $23.88 a year through the on-line site. Confirmation was given, but site does not allow me to begin. I am still being told to buy the package.
CarlaCathy

Did you sign in with the Adobe ID you used for the subscription?
[topic moved to ExportPDF forum]

My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer

My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer.

Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
Do you have a link to that document?

How do one can upload a file (a PDF, doc etc) while filling a web form through chrome or safari? It is possible to upload a photo from the camera role, but other file types can not be uploaded.

How do one can upload a file (a PDF, doc etc) while filling a web form through chrome or safari? It is possible to upload a photo from the camera role, but other file types can not be uploaded.

For a variety of reasons, mostly related to security, the iOS operating system limits what can be done with respect to file uploading and downloading. But whenever you encounter a limitation like this always think, "There must be an app for this."
Check the apps James Ward suggests.

I've reinstalled OS X 10.7.5 using the Apple servers but my files were not erased, has the HD been reformatted and 10.7.5 reinstalled?

I've reinstalled OS X 10.7.5 using the Apple servers but my files were not erased, has the HD been reformatted and 10.7.5 reinstalled?

Reinstalling OS X does not erase your files.
Compare
OS X Lion: Reinstall Mac OS X
and
OS X Lion: Erase and reinstall Mac OS X - Apple Support

I have been working on a project on final cut pro trial, just purchased the real deal, but cannot find a way of importing the project

I have been working on a project on final cut pro trial, just purchased the real deal, but cannot find a way of importing the project

You don't import the project.
I'm going to assume that both the trial version and purchased version were 10.1.
Open FCPX and then Open Library>Other, Navigate to wherever you stored the library (ies) you worked on when you used the trial. Choose that library and your work should be in one or more events in it.
Russ

I want to purchase the student membership but i graduate in august...will i continue to pay the student prices for 1 year or will that change after august?, I want to purchase the student membership but i graduate in august...will i continue to pay the st

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Hi there
The Student membership is an annual plan so you'll pay the same price each month for 12 months regardless of when you graduate during that year.
Thanks
Bev

Purchased the Quicktime upgrade but no file on my computer.

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