Q10 won't boot! only red light flashing.

my phone suddenly wont respond when i was trying to open a bbm, so, i restarted the handheld. however, it wont turn on anymore. try to put off the batt, and put it back again, still won't to boot. it only does flashing the red light. i've tried to reload the software through bb link, and it has done nothing. anyone exprience the same trouble as mine? please..help me. thank you

Hey panda1111,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps below to try and bring the BlackBerry Z10 back to life:
Ensure that BlackBerry Link is installed on the PC or Mac OS
Ensure the computer has an internet connection.
Launch the BlackBerry Link Software.
Note: A backup of the BlackBerry device should be tried before a reload.
Turn off the BlackBerry device. Make sure there are no flashing LEDs and that the LCD is not still being lit by the backlight. If there are any flashing LEDs, hold the power button for 15 seconds until the LEDs stop.
Connect the BlackBerry device to the computer.
When prompted with Cannot communicate with device, click Restore and then click yes allow the update to be downloaded and installed on the BlackBerry device.
If the restore button is not seen press the vertical dots in the lower right corner of BlackBerry Link and select disconnected device. Highlight the disconnected device you are working with and attempt steps 4 to 6 again.
If the issue still persists, then I suggest contacting your network service provider for repair options.
Let me know if you have any more questions.
Cheers.
VIA | ViciousFerret
http://supportforums.blackberry.com/t5/BlackBerry-Z10/BB-Z10-Died/m-p/2230087#M10125
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Similar Messages

Won't boot only red light flashing

My BB Z10 unable to boot or charge once the battery all used up.
When I plug to wall or PC, only red light flashing.
Sent for repair twice, just return with a full charged battery device.
Once I used all the battery it won't charge.
I have to recharge the battery before it's all gone,
Or you have to follow the steps to reinstall the OS make it charge again.
Does it make sense? Will you accept that?
Means if I did not charge my Z10 before battery all gone, I have to do the OS recovery and ALL THE DATA GONE.

Hey panda1111,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps below to try and bring the BlackBerry Z10 back to life:
Ensure that BlackBerry Link is installed on the PC or Mac OS
Ensure the computer has an internet connection.
Launch the BlackBerry Link Software.
Note: A backup of the BlackBerry device should be tried before a reload.
Turn off the BlackBerry device. Make sure there are no flashing LEDs and that the LCD is not still being lit by the backlight. If there are any flashing LEDs, hold the power button for 15 seconds until the LEDs stop.
Connect the BlackBerry device to the computer.
When prompted with Cannot communicate with device, click Restore and then click yes allow the update to be downloaded and installed on the BlackBerry device.
If the restore button is not seen press the vertical dots in the lower right corner of BlackBerry Link and select disconnected device. Highlight the disconnected device you are working with and attempt steps 4 to 6 again.
If the issue still persists, then I suggest contacting your network service provider for repair options.
Let me know if you have any more questions.
Cheers.
VIA | ViciousFerret
http://supportforums.blackberry.com/t5/BlackBerry-Z10/BB-Z10-Died/m-p/2230087#M10125
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Q10 has locked me out completely. Won't turn on but red light flashing to specific pattern

Help! Turned my Q10 off yesterday to reset as emails not getting through. Now won't turn back on - just a little red light flashing at top right of device in a specific pattern. Nightmare-any ideas??

Connect your Q10 to the known working OEM wall outlet charger.
After being connected several minutes, LEAVE it connected and remove the battery a minute, and reinsert... does it reboot?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HP desktop won't start, red light flashing and beeping, loud fan

Yesterday it was working just fine. I turned it off for the night and when I tried to turn it on this morning, a red light was flashing and beeping as well as the fan making a loud humming noise. I've read the the beeping and flashing means something. I didn't keep track of the number of flashes and beeps though. After the beeping and flashing I turned the computer off then back on. This time there was no red light, flashing, or beeping. Nothing appeared on the monitor either. After about 10-20 seconds of it being on, the fan started to hum really loudly again.
It's an HP Compaq dc7900. I've only had it for about 3 months and it was fine up until now.
Any help? Thanks.

Hi
I'v checked the specs for your HP and Acer machines and yes it will be fine to cross over RAM modules they are identical in speed and architecture . Please don't forget the last post about removing the sources of power before you go inside the PC to check RAM . Other thing is if your HP has more than one RAM module remove only one stick first and try to boot . If it still won't boot with that module take that one out and try to boot from the other before you look to swap over modules from Acer machine . Don't forget to re connect your monitor to see if you get display with one / two etc modules . Post me back your findings
Checkurtech
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

My BB won't turn on the red light flashes and the key's light up

Hi
I have read all posts relating to my problem, but one thing my BB won't do is resgister on my computer. The phone will not turn on, has the red light flashing and the keys light up, but the screen will not come on. I have tried taking the battery out, charging it all night, all the recommended/ideas from this sight, but no joy. I have only had this phone since July last year. I haven't been able to try updating phone etc as it won't register on my or my husbands computer please help
Louise

Hi,
The way you presented it made me think it had just happened.
So you have had the phone since July has it ever worked?
Most likely you are missing some or all of your device OS and you'll need to reload the device.
Because the phone can't generate enough signal you will have to "force detect it". I've attached the link below. If you want to proceed I'll need what version of Device OS and what version of desktop manager software.
Thanks,
Bifocals
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB03295 How to verify which version of BlackBerry smartphone software is installed on the computer using BlackBerry Desktop Software
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Desktop Computer dc5750 shuts down and red light flashes on front of computer and won't start at all

I have a DC5750 HP Compaq Computer it is 6 years old, but I have 4GB Ram, Nvidia GS8400 Graphics Card, two one TB Hard Drives. While I tried to re-installed my operating systems it all of a sudden shut down not once but twice, I opened up the side of the computer and found that it was hotter then normal. I let it sit for a while thinking it maybe over heating after hooking it back up I turned it on again nothing happened except a beeping noise and red lights flashing on the front. Can this be fixed as money is an issue.
Thanks
Rob

Hi, Rob:
Please review Appendix A. starting on page 56 of the Troubleshooting Guide at the link below to interpret the beep codes and see the probable causes and recommended troubleshooting steps.
http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docDisplay/resource.proc...

8700 will not start,red light flashes and hourglass comes on and off

I have an 8700g Blackberry phone and I mistakenly downloaded an application that is only supported by software version 4.0 or greater. ( my phone had software version 2.2? ) . I had to replace the battery today and when I put in the new battery, it tried to start up but the red light comes on and the hourglass flashes on and off but after two hours it will still not start up. What should I do?

Kendal wrote:
Hi there,
My bb did the same thing, but when i did what you said, the app loader said that there is a fatal error, and that the code is [A:0x0000000E]; and a red light flashes twice in quick succssion on the bb, can you please help me out here? thanks K.P. :-)
Hi and Welcome to the Community!
Hmmm...that sounds very bad. But, let's try some things anyway...a total wipe and reload, using one of the following utilities:
http://forums.crackberry.com/forum-f3/how-wipe-jl_cmder-53502/
www.bbsak.org
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Phone wont turn on and red light flashing 5 times with pause/s in between

i was charging my phone, after 30 minutes i unpluged the plug from the mains and typed in my password. from there on the phone went completely blank and all i was seeing was a red light flashing. I charged the phone for 12 hours and now i cant see the red light anymore. The only time i see the red light flashing is when i use the usb or the phone charger. At the moment the phone is completely blank i cant switch it on. Also ive tried using the usb which didnt help my laptop doesnt recognise it neither does the desktop manager.
Message Edited by SgtAssassin on 10-11-2009 05:22 AM

Hi and Welcome to the Community!
Without the use of the charging port, tests will be more difficult, and results less definitive. Nevertheless...this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note please that "known good" and "new" are not necessarily the same thing...while rare, a new battery certainly can be defective. The best (and, btw, least costly) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
If the result is that your BB is the issue, then you will need to seek out a local (to you) shop with a qualified BB hardware technician to give you a proper evaluation and estimate. If you remain in warranty, you could instead seek support under those terms (assuming your warranty is not void).
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Red Light flashing help

Hi, I have recently got a curve and after loading the pc software & connected my blackberry to it, it updated etc then my phone went blank and has 2 blinking red lights flashing...anyone know how I can reset phone thanks

Hi..
Try the below link for the OS downloads..
https://developer.blackberry.com/blackberry10devalpha/devalpha_update.html
thanks..
Please update the result after applied..
Thanks

Black screen, red light flashing

I was downloading an app when a screen message told me to restart to continue installation. I pressed the Off button but now, despite pressing the start button, the phone will not come alive, although it was recently charged. There is just a black screen and the small red light flashes occasionally.
Solved!
Go to Solution.

Hi HarryTyrrell
Welcome to BlackBerry Support Community Forums
Pressing the Off Button is not the Correct way to restart our BlackBerry device, please perform a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot. See if that helps.
If not then try Starting your device On Safe Mode and on Safe Mode Uninstall the Application your Downloaded recently or which you think is responsible for that.
KB17877 How to start a BlackBerry smartphone in Safe Mode
Try it and let us know.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Trying to turn on my HP compaq d330 but red light flashing and beeping and nothing comes on

trying to turn on my HP compaq d330 but red light flashing and beeping and nothing comes on help a newbie please
This question was solved.
View Solution.

You can try removing and reseating the memory and see if that works.
If that doesn't work, remove all but one memory module (if the PC has more than one), and see if the PC runs normally with one memory chip. If it beeps, remove and replace with the memory you removed and keep doing that until you find the bad memory chip.

Blackberry 8100/8110 Red Light Flashing

It seems this is a common problem.
I loaded my Pearl 8110 or 8100 with a sh**load of music, pics & videos.
when i went to access them, play them or slideshow them, I noticed it took forever...attempting to ease the memory load on my phone, i started deleting, from the phone itself (not while connected via USB), songs, pictures, folders thereof, etc.
then it died.
and it wouldnt re-start. pulled the battery, tried to sync it, tried to update, tried everything...the computer WONT read the phone...the update keeps getting stuck on re-initailization and when i finally cancel, it says "UNABLE TO UPDATE USING A MULTI-STAGE UPLOAD" or something like that. it's almost as if the usb port got fried...it momentarily connects when the red light flashes on, then disconnects when the red light flashes off.
i've read thru 3-4 pages of posts on this without any hope in sight.
is it futile? or is there something i havent tried?
--- 707rider

I posted this message here:
http://supportforums.blackberry.com/t5/BlackBerry-Pearl-BlackBerry-8100/Phone-stuck-on-connecting-to...
This was my post:
This website has a good solution. It seems to work for most people. My 8100 wasn't nuked, but I needed to reinstall the OS. I followed his instructions and it worked.
I don't know if we're allowed to post links on this forum, but I'll try. If it doesn't allow the link, then Google "crackberry reload operating system nuked blackberry" and it should be the first link. Just look for the crackberry site.
Here's the link (hopefully):
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry

Storm wont boot - red light flashes

Hi,
I was having a problem with incoming SMS msgs on my BB Storm - couldn't see folder with JavaNullPointerException error.
Researching forums indicated a os upgrade was best solution (was running 4.7.0.148).
Went to Telstra (Aus) site to download, but they don't support BB Storm (I unlocked device from Vodaphone Aus to Telstra Aus to retain network coverage).
Went to Vodaphone site and downloaded latest version for Storm (5.0.0.1643 - I think).
Installed and now device won't boot.   I just have a blank screen, no icons or battery pictures and I get the following sequence of red flashes on LED.   Long flash, short pause, 4x short flashes, long pause.
Blackberry desktop software no longer recognizes the device - previously did.
Device Manager in Windows 7 also does not recognize the device when connected - previously did.
I'm at a loss what to do next......?
Any suggestions would be most appreciated.

Hi and Welcome to the Community!
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

9380, updated and now red light flashing and won't turn no!

Hey,
Can anyone help???
Did a software update tonight, now my 9380 won't turn on.
Nothing, not a dodo, apart from the red light blinking twice. Not even showing that it;s charging. Have taken battery out etc, but still nothing!
Arrrrrrrrrrrrrrrrrrrgh!!!
Cheers
Gem

Hi and Welcome to the Community!
(Credit JSanders)
There are two methods of recovery for you to try:
One:
Open Blackberry Desktop Software & Connect your device with PC using USB cable, without inserting battery.
You will get three option Retry, Update Or Cancel, then click on update.
Once it is to the stage of the update "initializing handheld", then insert battery.
If this does not work, and you remain stuck on the backing up the Social Feeds database, go to the second method below.
Secondly:
Start your BlackBerry in Safe mode. Article ID: KB17877 How to start a BlackBerry smartphone in Safe Modehttp://www.blackberry.com/btsc/KB17877
Connect to the BlackBerry Desktop Software and allow your handheld to connect. If you are prompted to upgrade, cancel the upgrade for later.
IF you cannot connect or your Desktop Software does not recognize your device while in Safe Mode, please follow the directions here to force the detect:  Article ID: KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
Go to Device > delete > SELECT DATA > select to delete both the Social Feeds and Smart Card databases, and follow the remaining prompts to complete it.
Now, you can return and click to upgrade the device through the Desktop Manager, or reboot the BlackBerry in normal mode and continue the over the air upgrade.
If these do not work, there may be one even more drastic thing to try...
KB27956 How to recover a BlackBerry smartphone from any state
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Blackberry Curve 9220 Won't Switch stuck On only red light blinking RED LIGHT! HELP!

my blackberry is stuck on red light blinking oleas help me no problem if all the data is lost i dont care i want my phone back it hase been 3 -4 weeks . light is blinking until the battery goes down and it wont charge also i have to get the battery charged by other phone plzz help mee........

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Q10 won't boot! only red light flashing.

Similar Messages

Maybe you are looking for