QM steps for customer return material (mvt 655)

Hi Qm Guru
When material return from customer due to some defect (material defect some reason like moisture or rain).then material comes in quality inspection. As for example
after Return from vendor (movement type 655) material comes in quality inspection. suppose 50 kg comes in in quality inspectionu2026and I want to send 10 kg in unrestricted and 40 kg for reworku2026what are steps and how I will do this process
Kindly suggest me pleas
Regards
aqueel

Hi,
1. Maintain Inspection Type 05 in Material master.
2. Don t Maintain any Inspection lot Origin in SPRO > QM > Quality Inspection > Inspection Lot creation > Inspection at shipping > Assign Inspection lot Origin to Delivery type.
3. Create Inspection Plan for Customer return with usage 5.
4. Then create return delivery with respect to sale order no or Document no.
5. Do PGI.
6. Now a lot will be generated with stock posting option.
Regards,
Muthamil

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No valuation for customer returns material

HI,
when goods receipt is done for the returns and repair process thare should be no valuation done for the material returned by the customer as the material is a returnable material to the customer.
how to track this in SAP.
REGARDS,
RAJESH KUMAR RAJU,
9986085455

You cannot use the same material (the material that has been billed) in returns order because if you do not want the material to be valuated then you have the material type as UNBW.
Hence create a new material with material type UNBW and use this materia in the sale order.
Regards,
GSL.

Rework for Customer returned material

Hi,
The scenario is follows:
The material is received from the customer through invoice as rejected and taken into stock. The material is withdrawn and then reworked with addition of components and Placed into stock.
Pl.let me know the procedure to handle the scenario including capturing the cost.
Rgds,
Prasad

Hello Raghavendra,
1) You take the customer rejected materials into blocke stock (non valuated materials). MRP will not plan these parts.
2) You do the rework.
3) If found OK then transfer this to available stock (form blocked to un-restricted use). Now this will become valuated stock (relevent for costing and MRP).
For the costong scenario i suggest you to open your query with FI/Co forum.
Regards
TAJUDDIN

For Customer return, other adjustemnet or Add. excise required ?

Hi All,
While my customer return the finished goods I am making sales return order ,did the PGR & make the credit note.
Now I want to adjust the excise duty through J1IH
In j1ih which option I have to choose <other adjustemnet> or <Add. excise>
In Add. Excise tab. the Gl account detremine are :
C 0013113920 115.00 CENVAT clearing
D 0024822000 5.00 CENVAT Input SECess
D 0024820000 100.00 CENVAT Input BED
D 0024821000 10.00 CENVAT Input ECess
Whereas In case of Other adjustment tab GL account determine are
C 0024822000 5.00 CENVAT Input SECess
C 0024820000 100.00 CENVAT Input BED
C 0024821000 10.00 CENVAT Input ECess
D 0013113920 115.00 CENVAT clearing
Please suggest me which option is correct.......Other adj or Add excise tab.
In my opinion it should be <Add. Excise> where Clearing account is credited and all rest debited.
Please Give me the solution
Regards
SAGAR

Dear Lakshmipathi,
As directed by you I did & come to know that it's triggering MRDY EX TT if I go through J1Ih < Other Adjustment>.
So now I Created one Sub Transaction Type -
CR - Customer Return.
& in Specify Excise Accounts per Excise Transaction I Maintain
MRDY    CR    Credit     Cenvat Suspence Account
MRDY    CR    Debit      RG 23 BED Account
MRDY    CR    Debit      RG 23 ECS Account
MRDY    CR    Debit      RG 23 At1 Account
& maintained thier GL's.
Checked in
Is this right for Customer Returns????
Regards
SAGAR

Process steps for customer incoming payment w.r.to Billing.

Hi all,
Can some body help me in by providing the process steps for customer incoming payment w.r.to Billing.i want to know the process from open items to cleared item , if possible pl give table names also and thier data flow using tables.
thanks

Dear Sai,
Use the transaction code F-28.Give the document date, Bank account, amount received, Value date, and the customer code. In case you know which are the document numbers against which you have received the payment, select the "Document numbers" in the "Additional selection" tab and then click on "Process open items".
Fill the document numbers in the next field, press enter and then click on "Process open items". Select the open items, simulate and then save.
In case you do not have the document numbers, then directly click "Process open items", select the line items and click "Document > Simulate" and then save.
Assign points if useful.
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Venkatesh

Import declaration for customer returns

Hi! Does anybody know how to create import customs declaration for customer returns (return sales order --> return delivery --> GI for returns) in GTS? Standard GTS can handle only the PO --> inbound delivery --> GR process, as if this would be the ONLY import process. BR Martin

Hi Martin,
The System is smart enough to recognize if a document is inbound or not. Just set it as Relevant for transfer to GTS (in the ERP Plugin) and in GTS map the document type to an Inbound document type (SAP Global Trade Services / SAP Customs Management / General Settings / Document Structure / Assignment of Document Types from Feeder Systems / Assign Document Type at Feeder System Level (or Assign Document Type at Feeder System Group Level) and map it to CULOIM) and it should do the trick.
If it does not work send me the error messge from transaction SLG1.
Regards,
Marc

Inspection type for customer return of returnable package material

Hi Guys,
I send the returnable package to the customer , while reciving that material to my stock (when the customer return to me ) i want to create outbound delivery with out order refference .
I want system to create inspection lot after doing PGR of the outbound delivery .
The inspection lot sould have the option of result recording and stock posting when i do usage decission
This requirement not met by inspection type 06 , i want to create new inspection type to met above mentioned all requirement .
please provide the steps to be performed to met the same.
Thanks and regards
Thamizhchelvan G

Hi,
The 06 - Inspection type is not stock relevant and also it is not possible to change because it is SAP std.
1. If you want inspection for Customer with stock, active 05 - Inspection type in Material Master, and move the stock from customer return to QI by using MB1B with Movement type 457 Stock transfer returns to QI. After that system will create the Inspection lot in 05 Inspection type.
2. If don't want stock for inspection and directly post to Unrestricted using MB1B with movement type 453 Transfer posting to returns from customer to Unrest.
3. Customer return to Blocked stock using MB1B with mvt type 459 Stock transfer returns to blocked
Case2.
Inspection type 05 is a stock relevant inspection type.
To use 05 you must assign the 05 inspection type to the delivery item in configuration.
Follow this path.
Tcode vov6 - there will be schedule line category DN.
go to details of DN.In Business data, check which movement type is assigned here.
I think in your case it will be 651.
Change it to 655 and try now.
hope it will work.
Thanks
Vinay

Post Goods Receipt Reversal with VL09 for customer returns in WM

Hi,
We have performed Goods receipt and stock was putaway with a TO confirmation in WM. Now we want to reverse the goods receipt and the quantity is not in 904 area for returns. How can I get the stock back to 904 from regular storage type with same dynamic bin number as my customer return delivery number? Basically When I do VL09 system complains that it canot find the dynamic bin number which is same as my delivery number. Answer will be rewarded.
thanks,
Sarvesh

the optional solution can be as following steps:
1) create the bin manually with ls01n: storage type 904, bin name is the delivery number,
2) reverse with vl09 and a material doc will be created.
3) check the bin stock with ls24, you will see negative stock in 904.
4) create TO to offset this negative qty with lt06 with above mentioned material doc. this TO's source bin is just the one in regular storage type.
5) confirm TO
6) don't forget to delete the bin created in step 1, this is because it is created manually but not dynamic bin that will dissapear automatically.
pls reward if helpful.

WM-TO can't be created for STO Returns (IM mvt type 673-WM mvt type 602)

Dear Gurus,
When I do the STO Returns with Billing (Company Code to Company Code), after Post Goods Receipt in Return Delivery Order (in material document, system shows that IM mvt type is 673; WM mvt type is 602), and no TR created. This makes me not able to do the next step to create TO to put the stock in bin.
So, I go to this configuration:
Logistics Execution \ WM \ Interfaces \ Inventory Management \ Define Movement Types \ LE-WM Interface to Inventory Management
and look for the row that link between IM mvt type 673 and WM mvt type 602 to tick on Create Transfer Requirement (X). However, I couldn't see this link between the 2 movement types.
Please help how I can put stock in the bin (not using LT01) for this case.

Please update the missing link in the configuration between the two movement types. I assume that your receiving storage Location is Warehouse Managed.
Since the Goods Receipt for a Return deliver has already been executed, check whether the quantity has been receiived with special returns stock category. You have 2 options
1. Check whether any open Transfer requirements are created from the receipt and convert the TR in to TO.
2. Reverse the PGR and redo it again and receive the Material in warehouse Bins.
Let me know if it works.

EXCISE in Customer Returned Material

Had searched, but couldnt find this kind of query
Hai All,
Actual sales - OR - DEL- pgi- Invoice - Outgoing Exc.Invoice-
now, when customer returning goods,
RE order ( with / without ref) - LR - pgr - RE - Cr for Returns ( i havent created any exc invoice for RE billing)
How to reverse the excise entries, in both cases ( with OR without ref to OR/F2)
I did - J1I7 to know find the Outgoing Exc.Invocie of original/ref Billing doc-
( how can we find, if there is no ref when creating RE-order?)
Then, I tried to Capture Exc.Invoice- J1IEX ( wrt: Without Purchase ORder -EWPO)-
I entered the Original Outgoing Excise invoice - system throws mssg as " Material Document can not be processed"-
am I following wrong path? - or you want me to Make Adjustments directly in J1IH ( all debit entries - Other adj / Credit entries- Addnl Adjust) .
Please Clarify-

DOne
flow:
VA01-VL01N-VF01-J1IH

Customer return material process

Hi,
I want to know the the process for below 2 cases we have a manufacturing plant
1:For factory sales we follow the process
VA01 > VL01N > VF01 > J1IIN > VF02 release to accounting
now after some days if customer dont want the material they send the material back, thhen wahat is the std. process to take the materila back in stock also customer balance should also get reduce for that invoice.
2:Some time for exibition we want to send the material out of factory for tempoprary basic after completion of exibition we want to take that stock back in our own stock is it possible withotu any customer to do this process, what is the std. process for this.
regards,
zafar

For customer returns, you need to create a return order referencing the parent billing document, do return delivery for the goods received and raise credit note to that extent so that system will take care of necessary adjustments in FI.
With regard to exhibition, check my suggestions in the below threads
[Re: What is the use of the T code VLMOVE|Re: What is the use of the T code VLMOVE]
[Re: Exhibition |Exhibition]
thanks
G. Lakshmipathi

Bapi for customer wise material stock on date

hi all,
is there any bapi to find customer wise material stock as on date.as logic as MB5B

Hi Kumar,
MB5B is a report RM07MLBD u can copy it to Z, do the logic as you required.. instead of searching for new.. & buliding the logic from the scratch.. so that u will get all the Functionality of MB5B
Regards

Regarding user-exit for customer return order in sales order creation

Hi,
My problem is when sales order type ZRE(Customer return) is created with refrence to Invocie i have to check the quantity in the return order is less than the original invoice or not.If quantity in return order is greater than invoice quantity then i have to raise error message.For this which user-exit is suitable in sales order program SAPMV45A.
Thanks,
shyla kumar

Hi
Use can use MV45AFZZ AND MV45AFZB userexits
Within mv45afzz USE CAN form related to VBAP or
save_document_prepare.
Please reward if useful.

"Partner Determination Steps for Customer Master" clarification

Hi,
Let me clear myself at the outset itself, that I searched SDN for my below mentioned query, however I could not find any answer to my satisfaction....here I am posting again
In "Partner Determination for Customer Master", the following steps are undertaken -
Step 1:
1.a.) Create New Partner Determination Procedure
1.b.) For each Partner Determination Procedure, different Partner Functions, which are applicable for that specific determination procedure, are assigned. (along with other properties like if the PF is mandatory, not modifiable )
Step2:
"Partner Determination Procedure Assignment", here we assign different Partner Determination Procedure to different Account Groups. In other words, indirectly, we assign the partner functions to account groups. Right? (Please correct me if I am wrong)
Step3:
"Partner Function". Here we define new partner functions, (which are used in Step 1...)
Step4:
"Account Group- Function Assignment" - Here we assign the Partner Functions to Account Groups
Now My Question
(A) Since the Partner Functions are assigned (via partner determination procedure) to account groups in Step 1, then why Partner Functions are assigned AGAIN to account groups in Step 4. What is the significance of this assignment in Step 4.
(B) Is there is particular sequence of Steps (1 to 5), one should follow when somebody has to create new customer account group and/or new partner function.
Thanking you all in advance.

Dear SR
Leave SAP Partner Determination screen for 2 minutes and first understand the logic
1. Create the new partner functions
2. Create the new determination procedure
3. Link the new partner functions to the new determination procedure and add mandatory, non modifiable ,optional creteria
4. Assign the new determination procedure to the document type or account group at appropriate level
This is essence and this is for all 8 levels like CMR,sales doc header,item etc
Now coming to your qn
When you define a new account group ( you might be aware account group controls partner functions of CMR) you will say that your new account group will carry out patner functions like SP,SH,BP,PY
That is ACCOUNT GROUPS function assignment
Whenever you create a new account group you will do field selection in OBD2 like suppress optional.reqd etc,create no ranges and assign no ranges and also mainly this activity partner determination
These are must settings for a new account group
AG is the german key for sold to party Partner determination procedure
This is step 1
Then in next step you will tell AG will carry out such and such partner functions Step 2 like mandatory not modifiable etc
Step 3 is link the AG to your account group
Step 4 is partner functions say if you want to create a new partner function say SB special stock partner
(in concept this is the firststep)
Step 5 is once again partner function account group assignment
So when you create a new partner function you will do step 4 first and step 5 and then 1 and 2 and 3
when you create a new account group you will do step 5 and then 1 and 2 and 3
Hope you understand now
Partner functions are relatives in your family
Say in a family we have Father ,mother sister, brother (these 4 partner functions)
This is called as Happy Family and this Happy Family is the Partner determination procedure in SAP
This Happy Family is linked to the account group
So Happy family means there are 4 partner functions
So whenever you create a CMR in the account group this father.mother,brother,sister will come as default
Suppose you add another partner function say Uncle
First you have to create uncle
Then you have to tell this account group will accept uncle
Then link the uncle in the happy family that is determination procedure of SAP along with the 4
Then assign happy family to the account group
Now when you create a CMR along with father.mother,brother,sister along with that uncle will also come
Regards
Raja

Post goods receipt problem of customer returns material

hi,
i have a problem while doing customer returns in VL01N (PGR).system displays error msg.
E VL 171
Status of inpection lot xxxxxxx / partial lot 00000 does not allow goods issue.
Material having inspection set up on material master with inspection type-06
can u tell me how to solve this.
thanks in advance.

Hi prakash
In MMR i think you must have assigned a quality inspection as 06 . so at the time doing delivery , and before PGI , quality inspection took place. Now when you are doing PGR , i think you just check the goods insepction data at item level in delivery data . and remove that quality inspection 06 and then save it . then only PGR will happen .
Because you have assigned qualtiy inspection in MMR , system is checking , wheather the goods are good or not .that could be one of the reason it is not doing PGR, if u remove that 06 which is goods inspection then PGR will be done , then you can proceed further
Prakash if you have done in adifferent way plz share with us and if it got solved also plz let us know
Reward if useful
Regards
Srinath
Edited by: sri nath on Apr 5, 2008 11:44 AM

QM steps for customer return material (mvt 655)

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