Qosmio G40 hangs and some programs are not responding

Hello and happy holidays to all.
Please could i get some help with my G40?
The pc is hanging and refusing to work.
Ccreens lock and i get constant messages that the program(s)are not responding.
I have run all checks i could find, chkdsk in cmd prompt, defrag etc. There are no problems reported.
I have used system mechanic professional to check registry and everything else, again nothing that is not to be expected was reported.
I have run every virus and malcious software test.
I think i would like to restore the pc to factory settings but cannot find any option to do so.
Any ideas
stafford

Hi!
If you want to restore the notebook to factory settings and you have Vista, you must boot from the recovery disks or press F8 at startup and then choose Repair my Computer and follow the menu instructions.
If you have Windows XP, you need the recovery disks.
Before you do this, backup your data first. The HDD will completely erase.
I think also its the best way to reinstall Windows but you should also check if you have the newest BIOS:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
Bye

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