Question about Officejet 8600 Pro autoselect

Like so many others, I am sorely disappointed that my purchase of a two-tray system from HP really bought me very little. I'm a sole practitioner attorney. On any given project, I am routinely having to print out both legal and letter sized documents. So I purchased the two tray 8600, to sit alongside my older 8500. Alas, the autoselect doesn't work. In reading across the HP boards, it would appear this was a choice by HP to NOT include that.
My question is whether HP has any plans to offer a fix (firmware, for example?) for the HP 8600 series.
I understand one can go to the printer and play with the settings to toggle, on a case by case basis. Sadly, that's not gonna work for me folks: at any given time, I can have both printers working on jobs, sometimes stacked up.
This is frustrating beyond belief, so my question here is quite sincere: does HP have any plans to get this feature out to those of us who have already spent the money? If not, it will be a long time before I purchase another HP, for as I see it, the Two-tray system is misleading, to say the least.

Hi @mokantx,
I am happy to help you work towards a solution to allow you the ability to print with the 2nd tray.
Please download the following update ;
Follow these steps to complete the update:
Under Release details, Click on the link hp-printer-essentials-S-4_1_0.pkg. The software will automatically begin to download to your computer. With the Safari browser, downloaded files will be saved automatically in the Downloads folder.
Once the download has completed, double-click the downloaded item to open it.
Follow the on-screen instructions to complete the update.
Release details
Released: Apr 3, 2015
Version 4.1.0.8
File name: hp-printer-essentials-H-4_1_0.pkg
Fix and enhancements
HP Software Update to fix issues with selecting print options after sending a print job from Tray 2.
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Sunshyn2005 - I work on behalf of HP

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Officejet 8600 Pro+ Power-switch lamp cycling bright then dim

My Officejet 8600 Pro+ printer is brand new, and is connected via my wired network. It's working perfectly so far. Wi-Fi and fax are both (deliberately) turned off / disabled & not needed.
The Power-switch has a nice green light to indicate that the printer has "power" OK - and the lamp seems to have two "on" states, namely 'dim', and 'bright'.
The printer seems to go into "Sleep Mode" OK, and the control panel turns off as expected after my preset "Sleep" interval. (I'm not using the scheduling options.) It also wakes-up OK when I send it a print job. Again, everything is fine so far ...
While the printer is in this low-power 'ECO' state, the intensity of the green Power-switch lamp varies slowly between bright and dim, on a roughly 6-second cycle - 3 seconds at 'bright', then 3 seconds at 'dim', and it never stops cycling - bright then dim then bright etc..
BUT ... and here's my question ... should this lamp be staying 'dim' while the printer is asleep?
Or, does the fact that it is returning to 'bright' every few seconds imply that it is somehow failing to STAY fully 'asleep'?
I can't find any clues about this in the printer's manual.
Perhaps I should raise a query with the HP Support folks, but I thought I'd ask here first.
Thanks in anticipation. Edited to add:
I'd be glad to know whether any other Officejet 8600 owner (or the owner of any other Officejet model) sees this same bright/dim behaviour on their Power-switch lamp? Thanks.

Thanks pcwizard, I got the same reply yesterday from my HP Customer Care enquiry, and I'm satisfied now that my machine isn't cycling repeatedly into sleep mode and then 3 seconds later coming half "out" of sleep mode! I know the HP design folks may never look at these Forum entries, but I'd hint to them that perhaps this ambiguous "sleep" indication might be made an optional choice, so that I could choose a steady low-intensity light instead. It's not an enormous issue of course, but in my little "office" space, this Power button is right in my line-of-sight as I work, and - even though I now know that my printer is perfectly healthy - the slowly-pulsing light had become a recurring distraction until I covered it with a little 'disc' of semi-opaque sticky tape Thanks again.Colin

HP Officejet 8600 pro plus

Hi,
recently, I bought HP Officejet 8600 pro plus, and its firmware was CKP5CN1344ER, and I'd like to update its firmware into the version CLPXXXXXX, but in the HP Official site only supports the firmware version CLP1CN1322CR, that cannot do anything.
question:
1. can't I update CKPXXX into CLPXXX version?
2. How can I get the recent firmware support from Official site?
Thank you for your help,

Hi jxj9848,
The codes are different depending on how the unit received its last update, so don't worry about the different codes. The code you have CKP5CN1344ER is the latest version that was released through the Web Services menu via automatic updates. Is there a reason you were trying to obtaining an update? Are you experiencing an issue that I may be able to help you with?
If you require further assistance please post back with some additional information including your operating system and version, Mac or Windows?
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

Does the Officejet 8600 Pro Premium N911n printer perform auto tray selection?

I have an Officejet 8600 Pro Pemium N911n printer, CN577A with two trays. My Operating Sysem is Win8,64bit,there are no error messages, no system changes.
The HP Officejet Pro 8600 e-All-in One series User Guide states that By default, the printer draws media from Tray1.If Tray1 is empty, the printer draws media from Tray2(if it is installed and loaded with media. I have Tray lock disabled ,Tay1 the default Tray and Automatic Tray Selection enabled.Prior to making these selections,I contacted HP support via email to report that this option was not working. I received a response that there is no method that will automatically select a tray when one tray is empty. The User 's manual states otherwise..This option might not work but it is part of this series of printers. I have both trays loaded and I will determine if it works after Tray1 is empty. Does anyone have one of these printers and the auto Tray function works? Thanks.
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Hello wardell1,
Please take a look at this document and let me know if the troubleshooting steps help resolve your issue.
Good luck!
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Looking for OfficeJet 8600 pro plus replacement paper trays

Where can I purchase replacement paper trays for the OfficeJet 8600 Pro Plus printer?
I am NOT looking for the add-on paper tray unit, but a replacement for the primary tray. We shuffle various types of paper and envelopes in and out of the tray throughout the day, and we would instead like to keep several extra trays loaded with specialty paper to reduce wear on the primary tray.
Suggestiosn?
Thanks!
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I searched in the online stores available by HP and was unable to find this part. However, I was able to find that the part is available through HP Tech Support by calling in.
Click here to access the full list of HP Tech Support contact numbers.
The part number is CM749-60036 for the main tray assembly for the Officejet Pro 8600 Plus. This part is, currently, around $25 usd, but prices are subject to change.
Hope this helps.
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I am not an HP employee.

How to cancel a print job on the hp officejet 8600 pro running xp

How do cancel a print or copy job on the Officejet 8600 Pro Premium? There is no "cancel" button on the control panel. Do I have to go through the software? Time consuming -
Thanks!
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scarlattid3,
The cancel button should be located in the bottom right corner of the screen. The only thing is it's not going to show up until you start the print job or copy and then it should appear for you.
Let us know if you are able to find this.
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I'm a printer tech with HP.

Unable to Wireless Print to OfficeJet 8600 Pro with Mac OSX 10.5.8

I am running MacBook Pro with OSX 10.5.8 and I am unable to print wirelessly to my new OfficeJet 8600 Pro.
I can setup the printer just fine, but when I send a job to print, it just sits in the queu and does nothing after "processing" the pages, etc.
I've tried a few different setup installers, including this one.
It's a slightly older mac (2.3 GHz Intel Core 2 Duo) running OSX 10.5.8.
Any advice?
Thanks

Hello dpipitone,
Welcome to the HP Support Forums! I understand you are having some problems printing and scanning wirelessly on your HP OfficeJet Pro 8600 with your Mac running 10.5.8. When you installed the software and drivers for your 8600, did it tell you it was successful and print a test page? Also can you let me know the Exact model of 8600 you are using?
I would like you to follow the troubleshooting steps listed here: Print Jobs are Stuck in the Print Queue, once on this page please select your Mac OS X, and continue from there.
Let me know if this was successful, I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
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Unable to install HP Officejet 8600 Pro Plus Driver on MacOS Maverick

Hi,
I have not been able to install HP printer driver on my Mac.
printer model: HP Officejet 8600 Pro plus
operating system: MacOS Maverick 10.9.3
I have tried all the advices found in the forum including deleting all the old HP files etc and still gets the following error message.
Regards

Hi HugeLau,
I would like to help you successfully install your printer software onto your Mac running mavericks. I can't say for sure what has caused this issue, but I am sure the steps below will help you to resolve the issue;
Scrub/ Uninstall
Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
Click continue, click on one of the printers in the list.
* Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
Click uninstall.
Remove Apple HP Update
From the computer desktop, double-click the Macintosh HD  icon.
Double-click the Library folder.
Double-click the Printers folder.
Right-click the HP folder, and then select Move to Trash.
When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
Double-click the PPDs  folder.
Double-click the Contents  folder.
Double-click the Resources  folder.
Locate your printer in the printer list, and then right-click on your printer and select Move to Trash.
When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
Click the Trash icon on the taskbar, click the Empty  button, and then click OK to empty the trash.
NOTEBy clicking OK, all items in your trash will be permanently deleted from your computer. To delete one item in the trash, click that item to highlight it, and then click OK.
On the upper-left corner of the computer desktop, click the Apple menu icon, and then click System Preferences on the drop-down menu.
Double-click Print & Scan.
In the Printers list, click your HP printer, and then click the Minus button to delete it.
Restart the computer and now you have a fresh start.
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. > HP-Inkjet-SW-OSX-Mavericks_v12.34.37.dmg
When you add the printer, please ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
Please let me know if this resolves the issue. thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Officejet 8600 Pro - how to change scan resolution presets at the printer

I have an HP Officejet 8600 Pro and wish to scan to email from the printer and wish to change the default resolution setting. I would like to change the default scan resolution so I dont have to remember to change it every time I scan.
If I change it with the HP Windows Printer Assistant software it only seems to change the resolution for this time and only from the computer not at the printer.
Is it possible to change the scan resolution settings at the printer? I cant find detail in the manual or on the printer console.

bvlusa,
Open the Icon labeled Officjet Pro 8600 on your desktop, and then click on Scan a Document or Photo. When the Scan application window opens you can change the Resolution from the drop down menu.
I hope this helps.
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Is it possible to use a sprint hot spot as a network connection on HP Officejet 8600 Pro?

Is it possible to use a sprint hot spot as a network connection on HP Officejet 8600 Pro?

@Johndcrum
It's possible to use a hot spot connection but its not recommended. The connection isn't reliable.

Officejet 8600 pro plus time zone issue

has anyone successfully set the time zone on the Officejet 8600 pro plus? There's a webpage for the device to setup the local date & time - it has a nebulous button to 'set the time zone to the same as you computer' or something like that.. I can't get it to work under Win7 IE or firefox - the printer seems to always be stuck in UTC. That means I have to set the printers local time to UTC to make the timestamps of email scans appear correct. Any ideas? It seems like older officejets had an option to explicitly set the time zone from the device's webpage but that's gone. BTW.. I've upgraded to the latest firmware (v CLP1CN1150CR - 15-feb-2012), but the problem persists.

You should be able to do that via the LCD panel from the printer.
Setup->Tools->Preferences
Setup is in second page after the home screen.
Click on the "Thumbs up"button on the left to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Officejet 8600 Pro will not scan or copy

This is a virtually new 8600 Pro purchased within the last month. At install, all functions worked perfectly and since purchase, the printer has ran less than a dozen pages of combined printing and copying.
This morning, I attempted to copy a simple document and the printed page produced was border-to-border black, verticle, lines the full length of the page. In trouble shooting, I attempted to scan a document to my computer with identical results. I have searched both the web at large and this forum and have went through every troubleshooting techinque I could find including, hard resets, powering down for a period, trying different outlets, double-checking current software version & the downloadable HP diagnostic tool...none of which were successful.
Routine printing functions work normally either from a connected device or, wirelessly. Any function that requires the scanner lamp however, does NOT work and it appears to me the scanner bulb is not working. I might mention that a call to HP Support was pretty much a wasted effort, the "tech" had a very thick accent and was near impossible to understand and seemed to have difficulty grasping the issue.
Any additional troubleshooting suggestions would be most welcome. I purchased the unit from Best Buy and I suspect they would exchange it since it was so recent but I'm presently unable to walk and exchanging would be more than a little inconvenient. I'd prefer to fix the problem if at all possible. Thanks.
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Do you know specifically what piece of Hardware was defective?
I have tried everything suggested to repair the same issue
My Printer is out of warranty - so I will need to pay for repairs, so just trying to determne if it is even worth doing
Thank You in Advance

A few questions about my MacBook Pro?

Hey guys, I have a few questions about Virtual Machines and a few other random questions.
1. Which one is the most "complete" in its features when compared to a plain install of Win. 7?
2. Which VM should I purchase?
I have a 15" late 2012 MacBook Pro with a 2.6 ghz intel i7, 16gb ram and a 256gb SSD. (I was planning on running it off of an external hard drive— if that is possible)
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You posted your Boot Camp questions in the MacBook Pro forum. Try asking in the Boot Camp forum where the Boot Camp gurus hang out. https://discussions.apple.com/community/windows_software/boot_camp

HP Officejet 8600 Pro, not connected when connected to a VPN

Hi,
I'm having an issue with my HP Officejet 8600. I have a wireless network setup in my office, with a couple of pc and the printer connected.
I'm frequently using VPN connections to my clients, like 80% of the day. The issue is that I cannot print when connected to a VPN.
Is there a work around, except from disconnecting the VPN, print and reconnect?
Thanks,
Henrik
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View Solution.

You have to get them on the same network (via sharing actually). Try here for help.
http://www.ehow.com/how_7425079_print-wireless-connection-vpn-connection.html
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Scan to computer as PDF for HP OfficeJet 8600 Pro plus e results in a single pdf doc.

Hello. I have previously scanned docs to my computer running Windows 7 Ultimate using this printer with no problem. However, I think I did them as "everyday" format. Today I had 5 documents to scan to computer so I could have elec copies and also could attach them to emails. When I was done with one doc the screen asked if I had another to scan. I clicked "yes" rather than done. To my dismay all the docs came out fine as PDF on my computer, but they were all connected as a single doc.??? How do I do multiple can to computer as PDF so they result in separate docs?
Thanks

Hello @mjomega,
Welcome to the HP Forums!
I understand your Officejet 8600 is scanning single documents, instead of multiple documents. I will do my best to assist you! When scanning multiple pages, it's a lot easier to perform this option from your computer using the HP software.
I am going to provide a HP document on How to Scan: Windows 7. Click on "How to scan multiple pages into a single file". This will allow you to scan from the Printer Assistant.
Please post your results, as I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Question about Officejet 8600 Pro autoselect

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