Question on Customer Hierarchy

Hi All,
I recently added a customer to an existing customer hierarcy. However, there are sales orders created since the begining of the year for this customer which do not have the hierarchy assignment.
Is it possible to add the hierarchy assignment to these sales orders? This is mainly to show the revenue and costs of these older sales orders in COPA.
Thanks,
Rugmani
Edited by: Rugmani Rajan on Apr 13, 2011 9:52 AM

Not sure, you can check the following BAPI's
1) BAPIPARNRC
2) SD_CUSTOMER_HIERARCHY_INSERT
Also check the link, similar issue was posted in the forum in the past
Customer Hierarchy modifyable
Regards,

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Contact number for questions on customer hierarchy

Hi All,
If anybody doesn't mind then is it possible to get the contact number, as I have lots of questions on Customer hierarchy. I am not able to put them properly on the forum?
Regards
Rajesh

Hi
If you have query in customer hierarchy, feel free to contact.
send me ur personal e mail id, will update the contact number.
Reward if it helps
Regards
Prasanna R

Customer Hierarchy Partner determination in a Sales Order using Payer ?

Dear SD Experts/Gurus
We use Customer Hierarchies extensively in Sales Orders for Pricing & Rebates and it all works fine.
The Hierarchy structure consists at the bottom level of a SoldTo linked to a Hierarchy Customer and many SoldTos can have the same Hierarchy Customer.
We set price conditions at the Hierarchy Customer and that all works fine.
We would like to change our Customer Hierarchy to link the Hierarchy Customer to the Payer rather than to all the individual SoldTos.
This is because we have many SoldTos linked to 1 Payer and this will allow us to have simpler Customer Hierarchy structures making it easier to setup and maintain.
I have changed the SAP configuration to do this and I can certainly maintain the Customer Hierarchy without any problem using transaction VDH1N.
But when I create a Sales Order, the Hierarchy Customer does not get pulled through to the Sales Order Header Partners based on the Order Payer and hence no Hierarchy Customer price conditions are pulled through.
Is what I'm trying to do possible in SAP ?
If so please advise how this can be achieved.
Thanks David
Edited by: David Steele on Apr 15, 2008 1:57 PM

Hello,
I have a similar requirement, although we are building the hierarchies directly in CRM (as we are with BP's in general), and I am using hierarchy category 01 - PRICING.
What I have found is that a sold-to BP must:
1. be assigned to a hierarchy node
2. appear TWICE (!!!) in the document part.det.procedure, once in partner function 000001 (sold to) and again in partner function 00000121 (Authorized partner: sold to).
When the sold to customer exists in both functions within the document, I am able to determine the hierarchy node properly.
Now, my question is, can anyone guess why the main partner (sold to) must appear twice??? or, is this an error in my customizing?
Thank you in advance for your help, and I do hope my observation can help others find a solution.
Regards,
Allon
PS in terms of customizing, I used the following:
partner function 00000001 - sold to
partner function 00000121 - Auth. Partner: Sold-to Party
access for Auth. Partner: 0017 - current partner: sold to *this copies the sold to partner into this partner*
partner function 00000076 - Hierarchy Node Partner
access for hier.node partner: CRM_PARTNER_G Pricing hierarchy
The last bit presupposes that the hierarchy is set up using hierarchy category '01 - pricing'.
Message was edited by:
Allon Riczker - Added configuration steps

How to create a custom Hierarchy in IDT 4.0

Hi All.
I am trying to create a custom hierarchy objects in the Information Design tool, But I am not able to find it here as same sort like the universe designer in 3.1 or 4.0 . I have found the navigational path but I am not sure how I can use it as a hierarchical objects in my reports, Can anyone please suggest how to create a custom hierarchical dimension in IDT 4.0.
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Custom Hierarchy are called navigation path in IDT. I will suggest to go through the navigation path tutorials below
http://scn.sap.com/docs/DOC-22087
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Customer hierarchy-Discount not flowing through

I am facing problem in customer hierarchy in pricing.
I have assigned account group 0012 to 001 all customer. 0012 is Main company who is not issuing orders. I think this may be due to Partner determination settings. However, I have set 3 levels 1D mai n office which is not issuing sales orders act group 0012 Set partner determination at customer master level and sales document header TA. In sales order in Partners tab I am getting 1D but not getting other like 1C nor 1B nor 1A.
Assigned sales area as well to hiegher level sales area, order type to "A" cust. hierarchy, VDH1N well maitnined 0012 act grp to lower level 2 company which both are 001 act group.
In VK11 maintained HI01 % discount different for head office & two branch office with same sales org, Distr Channel and division.
Here HO is given 2% discount and one branch office 5% and another 7%
When I am creating sales order for 7% branch, in pricing procedure it shows only 2% (HO) discount but not 7% for branch office. I have also tick marked in XD02 at billing tab price determination. In pricing analysis hirearchy 02 is having Exclaimation in Customer field. So why I am missing this customer field even though I have maintained that customer in VK11. Hope I have summarized all details. If any questions please feel free.
I shall appreciate if you know the resolution.

This is now resolved by proper settings in Customer Hierarchy

Customer Hierarchy Characterstics in COPA

How COPA document picks up the customer hierarchy values? I know that there is PAPARTNER structure. But i am not clear how COPA characterstic HIE02(Customer Hierarchy 02) picks up the value.
Can you anyone helps me in understanding how HIE02 is picking up in COPA document?

Read the following threads:
SD Customer Hierarchy in COPA customer Hierarchy
Customer Hierarchy in COPA
KEDR: Question on Charateristic derivation.

Customer Hierarchy and Contract

Hi Friends,
I have a requirement - where my client has a customer who is globally located .....every year the Customer Head office gives a contract to my client and the contract is valid across his offices located globally...say one office in UK,one in US,one in Australia.....Referring to the same contracts orders have to be created for the UK ,US customer like wise.
And every time a slaes order is created based on the order from the UK/US customers the qty has to get decreased from the same contract.
Pl share some idea on how to go with this.
Cheers
Ivy

Hi,
As per info. given in the question,There are two levels in Customer's org as far as
Global Head quarter of customer is SP for Contract and it's country branches are SH
or
Global Head quarter of customer is SP for Contract and it's country branches are SP for release order.
[Authorized partners to release the contract|http://help.sap.com/saphelp_erp60_sp/helpdata/en/dd/55fdbb545a11d1a7020000e829fd11/content.htm]
Depending on the scenario you can configure.
In T-code V0V8 you need to select appropriate partner authorization rule in contract section of contract doc.type.
You need to define partner determination procedure for contract.-In customizing Sales-Basic function-Partner determination-set up partner determination.
You need to maintain customer hierarchy master data.V-12
Thanks,
Vrajesh

Load custom hierarchy (multiple ownership / parents)

Hi all
Lots of questions below, I just need some input on this..:) Thx. in advance..
I have a question regarding loading a custom Customer hierarchy from SAP CRM to SAP BW. The special thing about this hierarchy is that is a leaf (child) can have multiple parents. E.g.
- Customer C belongs to both Customer A and Customer B. (Shared ownership.)
- Furthermore I have the information that Customer A owns 40% of C and Customer B owns 60% of C.
Is this something that you see I can support in BW, by loading this hierarchy to 0CUSTOMER? Is this at all supported in BW to have leafs with multiple parents?
Let's say I have an infocube and I do not want the key figures for Customer C to sum up for all parents that owns this customer, but I still want to display the relations (e.g. display Customer C under both Customer A and B, but if you look at the result this should not add up twice). Furthermore do you know how I can connect the percentage to the specific relationship and show this in the report?
I have heard about this option called "Linked nodes", where the system creates a reference for a particular node to an original node. Thereby the possibility to display the subtree of a node multiple places in a hierarchy. But I do not know if this is supported for leafs as well?

No one?

Customer Hierarchy in COPA

I am a newbie and had a question for you gurus. When I am loooking at a profitab document I am noticing the CustHier fields are blank. Where is the customer hierarchy in COPA setup and how does it relate back to the profitab document?

Hi,
Refer to the table CE4XXXX, where XXXX = your Operatinc Concern Id.
The characteristics are stored in the data division of the table CE4XXXX for Operating Concern XXXX.
Other COPA tables are :
CE1XXXX - Line Items (Actual Postings)
CE2XXXX - Line Items (Plan Posting)
CE3XXXX - Summary Table
Hope this helps.
Regards,
Chirag

Find contract (outl. agreem.) at order item level by customer hierarchy

Hi Everyone,
I've a requirment for the next functionality is SAP.
Find contract (outl. agreem.) at order item level by customer hierarchie.
Standard SAP can only use the customer hierarchy to find a contract at order header level. This has not the result we want, beceause all or a selected group of items will be copied to the order and this process is not usefull with EDI order input.
Does somebody know how this functionality can be created in SAP? Build the functionality with ABAP is no problem for me.
Thx.

Hi !
I know its quite late for the answer but I just saw your question.
In the customising of the Sales doc type (VOV8), in the 'Transaction flow' section, in the first field for Outline agrmt mess. entry of either B or D or F should help.
Reward if helpful.
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PATHIK

Number of partners that can be linked in a Customer Hierarchy

Hi!
We have requirement to map multiple partners to a customer hierarchy account. Would be glad to have some insights on:
1. Any limitation on the number of partners that can be linked to any hierarchy node (even the highest)?
2. If yes, how many?
S.Kannan

Hello,
This is a community forum for technical questions & issues.
For question regarding pricing / licensing please contact a Microsoft sales partner or licensing expert.
Call (1-800-426-9400), Monday through Friday, 6:00 AM to 6:00 PM PST to speak directly to Microsoft licensing specialist.
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Olaf Helper
[ Blog] [ Xing] [ MVP]

Use of customer hierarchy in CO-PA

I'm new in FI CO-PA modules, but I have to configure CO (cost analysis). We actually used customer hierarchy in SD fully with success but we encoutered a problem with our Customer hierarchy in KE30.
When we try to analyse the sales by the customer hierarchy we have a message saying that the hierarchy is not unique.
Actually we have defined the hierarchy as follow:
first node
customer        480000
sales org        1040
distr chanel    F1
division           F1
customer        480000
sales org        1040
distr chanel    F1
division           F2
customer        480000
sales org        1040
distr chanel    F1
division           F3
We have used this structure because we have different conditions depending of the division
My first question is: Is it this structure that provoque the message in KE30?
The second one is: How I must have structured the hirarchy in order to be able to have different condition on each division for the node 480000?
Thanks for your help on that topic.

Hi,
     The data structures of the hierarchy in SD and CO-PA are not quite the same. In SD, there is a dependency between the customer number and the sales organisation. So you can have the same customer number several times in the hierarchy. However, in CO-PA the dependency with the sales organisation does not exist. A check is performed only on the customer
number.
    We recommend that you create a new hierarchy in CO-PA (transaction KES3). If you use SD customer hierarchy in COPA then there will also be problems in reporting (KE30).
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regards
Waman

Customer Hierarchy download in CRM7.0 Web UI

Hi Experts
Need your expert advice on the below issue:
We are using customer hierarchy from ECC to SAP CRM7.0 for one of our client. I have performed the below steps to bring ECC customer hierarchy to CRM.
SAP ECC System:
1.Hierarchy node is created thru tcode- v-12
2.Customer hierarchy is created thru tcode- VDH1N
Replication steps in CRM:
1.Replicate Customer Hierarchy Customizing thru TCode- R3AS, download object DNL_CUST_THIT .
2.Assign ERP Customer Hier. to CRM hierarchy category in SPRO .
3.Replicate Customer Hier thru Tcode u2013R3AS , download object DNL_BUPA_KNVH.
4.Create account hierarchy thru Tcode- BPH_DNL , we need to create the hierarchy only for the sales area 0001,01,01. So I have selected sales the required sales area only.
5.I checked in web ui and found the result for account hierarchies.
Current Result:
a.ECC hierarchy downloaded, however descriptions for the hierarchy nodes are missing in CRM web ui.
b.Customer assigned to ECC hierarchy can be seen in the u201CAccount Hierarchy Detailsu201D assignment block , however I could not see the customers in u201C Assigned Accountsu201D assignment block.
6.Expected Result :
a.ECC hierarchy display with description in u201C Account Hierarchy Detailsu201D assignment block.
b.Display customeru2019s information in u201C Assigned Accountsu201D assignment block.
Can anybody support and provide the information if we are missing any configuration step ? or the result is the correct behavior of standard system ?
I would really appreciate your help on this.
Regards
Satish Rikhi

Hi Tanya
My issue is got sovled with SAP note 1398619 .However, for the second issue there is no finding.
I am assuming ,that is standard SAP CRM behaviour , if we assign any account in crm , that will be shown in the assignment block.
Regards
Satish

Customer Hierarchy not showing in sales document

Hi All,
I have used the standard hierarchy type (A) to create a 2(or 3) level hierarchy (top level node, 2nd level node and sold t party) and the hierarchy assignments look fine at the customer level. I have assigned the hierarchy type to the sales order type as well. But the hierarchy does not get carried over to the sales orders (contracts) when I create the documents. I am sure it is something really silly, but any idea what I might be missing or where to start looking.
Thank you so much for your help in advance...
Shubha Tandon
[email protected]

Have you Mainted Price determination in the custome masrter record of the billing Tab.
Have you correctly maintained the partner determinatin procedures.
Have you assigned Customer hierarchy to your sales area
Have you created Customer with 0012 Account group.
Now you need to assign the customer creatd using 0012 to the customer 0001 account group.
Have you maintainted the Customer heirarchy in VDH1n transaction..
Here you need to assign 0001 account group customer to 0012 customer
If u have maintained all these settings correctly you will get the hierarchy customer in SO.

Step by Tutorial for Creation of Customer Hierarchy in CRM System

Dear Experts,
I want to create a Customer Hierarchy in the CRM System. Need step wise tutorial to do the same with the help of an example. I already have the help.sap.com URL.
Please help.
Thanks & Regards,
Tapan

Customer hierarchies can be created by using transaction code BPH.
Regards.

Question on Customer Hierarchy

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