Questions regarding Email Marketing and Campaign Management

Hi,
i am facing some problem is using Email marketing and campaign module of CRM On Demand. Need help in solving few queries.
1. I am trying to create the email template and save it for future purpose. I am using fields data column to make email personalize automatically. Problem i am facing is when ever i am opening this template for using it again for another campaign these dynamix fields doesn't come. ONlyu the static text xomes.
2. Second, how can i get the status of email delivered, read etc.
3. And in last, what ever email i am sending, how can i attach them with the receipient (Contact) record.
Nisman

1 - ?
2 - email receipt status is automatic by Email marketing. You should see it in the Campaign Detail - section Recipients
3 - Campaign Detail - section Recipients > You can insert Contacts manually or via Data Import or via Segmentation Wizard.
Good Luck
Antonio
BExpert, Brazil
Siebel & OBI Consulting and training

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