Quicktime 7.4 Update

I ran autoupdate last night, and most of the updates went fine. However, the Quicktime 7.4 Update gave me a message that the installation could not be completed (which I didn't actually write down). I did get a blue screen, but then the computer just shut it self off and rebooted. I ran autoupdate again, and the Quicktime update completed. Before the update all my applications were working.
Here are the update logs:
2008-01-21 20:14:10 -0600: Installed "GarageBand Update" (4.1.1)
2008-01-21 20:14:18 -0600: Installed "iMovie Update" (7.1.1)
2008-01-21 20:14:29 -0600: Installed "Front Row Update" (2.1.2)
2008-01-21 20:15:18 -0600: Installed "iTunes" (7.6)
2008-01-21 20:15:50 -0600: Installed "Security Update 2007-009" (1.1)
2008-01-21 20:26:02 -0600: Installed "QuickTime" (7.4)
I also have the consol logs from the failed installation. I have several minutes of
1/21/08 8:22:33 PM StickyBrainService[189] Unable to establish admin connection to OpenBaseServer...Retrying
I'm really not sure what I need to be looking for in the Console Messages (which is probably pretty clear).
Following the second installation of Quicktime, the computer restarted correctly but all my applications became unstable. At this point I can open Safari and Mail, but they go straight into fatal errors. I'm not sure how many other applications are effected, but nothing seems to stay running for more than an hour. The errors I'm getting right now are
Exception Type: EXCBADINSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000002, 0x0000000091ca2c40
Crashed Thread: 0
I noticed that this problem happened to a lot of people on installation of Leopard, so I removed my Safari preferences from the user Library. Before I did that I was receiving a (SIGFAULT) exception type. Removing preferences did not fix the problem, nor did resetting Safari.
I also ran Disk Utility, which found no problems with the hard drive.
Do I need to reinstall Leopard?
In addition to Quicktime, I have the Adobe Suite, VLC, and RealPlayer installed on this computer. I do have iLife installed, but I haven't checked to see if those applications are affected.

Hi everyone
QT 7.4 update problem with .mp4 files is very serious. There are many others complaints about this elsewhere in quicktime discussions and on the web.
It seem that only these with mpeg-4 video code are “broken” : no video only audio. mp4 files with H.264 video encoding plays fine.
Also, these mpeg-4 files can’t be use no longer with other applications like MPEG Streamclip 1.9, Toast 7 and DIVX Player 2.1. (These only I’ve tested). Same thing with CoverFlow mode and FrontRow 2.1
But they play fine with iTunes 7.6 and VLC 0.8.6.
I'm afraid we have to wait another update to fix this.

Similar Messages

Quicktime 7.2 update status?

Can anyone tell me if the problems mentioned in other threads have been resolved?
That is:
can I install Quicktime 7.2 update without risking that some applications won't work?
1) I run some Rosetta apps
2) I have Java SE 6 Release 1 DP 6 installed
Best regards, Kris

Can anyone tell me if the problems mentioned in other threads have been resolved?
That is:
can I install Quicktime 7.2 update without risking that some applications won't work?
1) I run some Rosetta apps
2) I have Java SE 6 Release 1 DP 6 installed
Best regards, Kris

Problems since Quicktime 7.6 updater install

Have been unable to open and use my Sims2 games since the most recent Quicktime 7.6 installation via the software update last week. According to Aspyr, the distributor of Sims2 for Mac, this problem was reported last week.
Any news here as to when we can expect a fix/patch/updated download that will correct the problem? It seems to have something to do with being created on a Rosetta program (whatever that is!
Any info that anyone might have would be appreciated. Thanks.

Thanks - I appreciate the information. According to a multitude of gaming sites including MacFixIt, "We continue to report on a number of significant issues apparent after the QuickTime 7.6 update. The most widely reported issues concern the inability to launch various games and use some system add-ons. Games and add-ons broken Several users have reported problems launching videogames after the QuickTime 7.6 update. Afflicted titles include Tiger Woods PGA Tour 2005, Call of Duty 2, The Sims 2 and Roller Coaster Tycoon" (http://www.macfixit.com/article.php?story=20090125215418693)
Not a gamer really, but do enjoy winding down with some Sims2. Was going to try and downgrade (impossible I know) to Tiger OSX but am told I can't do it! I'm going to have to call Mac Tech Support on this one I guess.
Thanks for your help

I cannot get the Quicktime plugin to update from v7.7.3 to the CURRENT 7.6.6 . My plugins view tells me I'm at risk and need to update but try as I might, it won't take. I consider myself and above average Mac User. Please advise. Thank you

for some inexplicable reason, I cannot get the Quicktime plugin to update from v7.7.3 to the CURRENT 7.6.6 . My plugins view tells me I'm at risk and need to update but try as I might, through all the known update avenues, it won't take. I consider myself and above average Mac User. Please advise. Thank you

Someone recently noted a problem staying logged on the Huffington Post since it became connected with AOL. The workaround for that is to change your connection setting here:
orange Firefox button (or Tools menu) > Options > Advanced > Network
Click the "Settings" button and choose either "No Proxy" or "Use System Settings" option, and OK the change.
Not sure whether Washington Post could be affected by that same setting.
In reviewing your extensions, I'm puzzled that you have both DoNotTrackMe and SavvyConnect. The first one seems to aggressively block certain communications with websites (potentially affecting functionality) while the second one seems to report on your browsing habits (they better pay well is all I can say). Have you tried disabling both of those to see whether that has any effect?
orange Firefox button (or Tools menu) > Add-ons > Extensions category

QuickTime won't update.

Quicktime won't update from 7.2 to 7.4. I keep getting this error message. "Error getting file security: C:\ProgramData\AppleComputer\Installer Cache\QuickTime 7.72.80.56\GetLastError: 5".Could someone tell me what this means and what I can do to update Quicktime.. Thanks!

so i tried to download the windows installer update from the link you gave me but now i'm getting a different error and it won't let me download the installer. The error reads:
Windows Script Host
Script: C:\DOCUME~1\Owner\LOCALS~1\Temp\IXP000.TMP\StartMsl.vbs
Line: 1
Char: 1
Error: ActiveX component can't create object: 'Scripting.FileSystemObject"
Code: 800A01AD
Source: Microsoft VBScript runtime error
I have no idea what this means or how to fix it. Please help!

After installing the QuickTime 7.1 update your Mac freezes when rebooting

Version Cue, which was installed with the Creative Suite 2, isn't compatible with the QuickTime 7.1 update. Apple has now posted QuickTime 7.1.1 to addrss the problem.
Reboot your Mac in Safe Boot Mode by holding down the shift key when restarting the Mac. Then under the Apple menu go to Software Updates and download and install the QuickTime 7.1.1 update.
Please note that Version Cue isn't supported on Intel-based Macs and you will see the version Cue icon crossed out in the top right corner of the menu bar.

my iphone 5 also has the same problem when i text :( plz help

Quicktime takes a lot of time to open after last Quicktime or iTunes update

I have actually no big problems, but its a bit annoying that Quicktime Player takes a lot of time (maybe twice as before) for opening a Quicktime file (mp3 or video file, it doesnt matter).. I think this situation arised after the last Quicktime update or the update before this I dont know for sure. I think the last Quicktime update.. I am using the latest Quicktime which is 7.6 and its Tiger (10.4.11). When Quicktime Player is not opened, and its getting opened for the first time by clicking for instance on a mp3 file, it takes more then 10 seconds to open up, when I click the file Quicktime Player bounces normally as always but then the spinning rainbow beachball is shown for more then 10 seconds before the player window appears. There is no delay when I go open a mp3 from another mp3. The delay occurs only when Quicktime Player is not opened yet (quit/closed) and you click on a Quicktime file then the delay happens during the opening of the player.. Sometimes it doesnt even open the file I clicked, but only Quicktime Player so I have to click the same file again..
What I tried is :
deleted all Quicktime player preference files.. Didnt help
removed all plugins from the Quicktime library.. Didnt help either
What could the problem possibly be? What can I do to recover it except for installing my system all over again? Will Apple fix this problem with the next update?
PS: I dont exclude that the latest iTunes update (8.1) can be a cause of this problem. Do you know if the iTunes update also changed/updated something regards Quicktime (Player)?

Why is an Archive & Install not an option for you? It does NOT delete your applications or your settings, and is NOT the same as an Erase & Install which does.
In my opinion it will be the only way to get your old G3 working properly again.
How to Archive & Install:
http://docs.info.apple.com/article.html?artnum=107120
This document explains how to correctly reinstall a prior version of Mac OS X in the event that other troubleshooting does not resolve an issue:
http://docs.info.apple.com/article.html?artnum=25404
BUT: Don't install older versions of Mac OS than what comes with your computer:
http://support.apple.com/kb/HT2186?viewlocale=en_US
Will Apple fix this problem with the next update?
For 99.9% of users there is no problem to fix.
But before doing your archive and install, when did you last perform a bit of maintenance?
Repairing permissions is important, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two in Tiger, but much longer in Leopard.
Background information here:
http://docs.info.apple.com/article.html?artnum=25751
and here:
http://docs.info.apple.com/article.html?artnum=302672
An article on troubleshooting Permissions can be found here:
http://support.apple.com/kb/HT2963
By the way, you can ignore any messages about SUID or ACL file permissions, as explained here:
http://support.apple.com/kb/TS1448?viewlocale=en_US
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.
More useful reading here:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417?viewlocale=en_US

IMac G5 freezes on start up after ITunes, Quicktime and Security update

On June 2nd, the following event occurred on my IMac G5 (model year 2005) equipped Mac OS 10.4.9
Upon completion of the automatic update for Itunes, Quicktime and a security update, the computer restarted.
However, the start-up sequence freezes on a grey screen with the logo for the power button displayed in the middle and a message inviting to hold down the poer button down for 5 sec to re-start.
the only way to complete the start up sequence is to hold down the apple key while pressing the power button.
Does anyone have any suggestions to regain control of my computer ?thank you in advance.

Welcome to Discussions - Hopefully, you repaired permissions both before and after updating, if not, it might be a good thing to do now. Also, you are not alone in having problems with the update, take a look at this.
Generally, it's better to install updates one by one, so that if you have problems, you know which one caused them.
Miriam

Itunes and Quicktime want to update current version

Windows 7 64 bit
Itunes 11.1.3
QT 7.7.4
The Apple Software update window pops up regularly wanting me to update the latst versions which are already on the computer. I have updated, removed the software and reinstalled, it still wants to update. Running "check for updates" from within Itunes, it says I have the current version Itunes. Running the same check from within QT yields the need to update both Itunes and QT. Is there a way to let the system know I am running the latest versions?

I have found some similar, but not quite the same threads. I ran "regedit" from the command line and just looked for the word quicktime (I dare not edit the registry just yet, I am not technically competent enough). I found one entry at HKEY_CLASSES_ROOT\Installer\Products\0C7EC0FA4E3A37D(bunch more)....\SourceList\Net pointing to c:\ProgramData\Apple Computer\Installer Cache\QuickTime 7.73.80.64\. I went there and found several Itunes entries back to 10.6.3.25 and thee QuickTime entries back to 7.72.80.56. I have no idea if these do anything, but 7.73.80.64 is not the latest version on teh computer and it is not the latest version in the directory. The latest listed in this directory is 7.74.80.86
Found another key for itunes pointing to same directory area, ending with iTunes 11.1.3.8. This is the latest listed in the directory and it is the version on the computer.
Can I safely change the registry entry for QuickTime to 7.74.80.86? Within the registry, this data is the third line down. The tree lines are like this:
Name          Type                         Data
(Default)     REG_SZ                    (value not set)
1               REG_EXPAND_SZ     C:\Users\Gary\AppData\Local\Temp\IXP235.TMP\
2               REG_EXPAND_SZ     C:\ProgramData\Apple Computer\Installer Cache\QuickTime 7.73.80.64\

Quicktime won't update, itunes won't open...having no luck :(

I'm getting an error message when I try to download the current quicktime. iTunes won't open without it. The error message is below:
It says "Could not open key:
HKEYLOCALMACHINE\Software\Classes\QuickTimePlayerLib.QuickTimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel"
I tried a link that was posted in another discussion about manually editing the registry and it did not change anything. I still get the same error message. I've actually looked over quite a few suggestions in other discussions (like deleting quicktime all over the place and trying to reinstall it) and nothing seems to work. I finally was able to get the newest version of itunes downloaded. However, when I go to launch itunes it will not open b/c it says that i need the newest version of quicktime (which i cannot download). When I try to download it via standalone, it gives me a new error message similar to the original except now the location is QuickTime.QuickTime rather than QuickTimePlayerLib.QuickTimePlayerApp. Before I uninstalled QT, I was able to edit the registry for the QT Player LIb and App. Since they did nothing I unistalled it again. However, after I uninstalled it, (and reinstalled just itunes which it finally updated) I tried to reinstall and it would not install because the new error message is the most resent one above... in the registry it will not let me change/save any permissions changes to QuickTime.QuickTime. I've again tried to uninstall it but now QT isn't there at all. I've been at this thing for a week and nothing seems to be working... any suggestions? I would love help!!!!
Oh, and I don't know if this will help at all, but I have an ipod mini from like 2003... when I couldn't get itunes to update at all to the current version I decided to uninstall itunes and my ipod mini... so then i had to reinstall my ipod with the cd software that came with it which also installed itunes... it worked fine and would open... then I tried to update itunes again and somehow i managed to get it to update itunes... however, when i go to launch itunes it won't let me b/c of the version of quicktimes i currently have. Thanks in advance for any help!

so i tried to download the windows installer update from the link you gave me but now i'm getting a different error and it won't let me download the installer. The error reads:
Windows Script Host
Script: C:\DOCUME~1\Owner\LOCALS~1\Temp\IXP000.TMP\StartMsl.vbs
Line: 1
Char: 1
Error: ActiveX component can't create object: 'Scripting.FileSystemObject"
Code: 800A01AD
Source: Microsoft VBScript runtime error
I have no idea what this means or how to fix it. Please help!

After Quicktime 7.6 update, can't load i-tunes, logic or quicktime

Hello everyone.
Would really appreciate some help here.
I'm running a macbook pro (OS 10.4.11, Logic Pro 7.2.3)
In order to view some video files for a project I'm working on, I updated quicktime to 7.6.4, the latest Tiger will run (according to the apple webite). Now neither quicktime, i-tunes nor Logic will load.
I tried updating i-tunes to 9.2.1, but it still doesn't work.
Tried downgrading quicktime, but it won't let me.
Updating to Logic 8, or OS 10.5+ isn't an option at the moment. I just need a few more months out of this laptop, to finish some long-term projects.
What to do? Really stuck now.
thanks in advance
Guy

Did you use Disk Utility to verify your drive before installing? Did you use Disk Utility to repair permissions both before and after doing the installation? If not, you may have a corrupt drive (in which case the computer is losing track of files), or permissions are set so components couldn't be replaced or read.
Did you download the update files, or did you use Software Update to install? Many use Software Update but a lot of us prefer to have the updater safe and sound on our computer before letting it run.
Boot from your system installation disc and run Disk Utility to verify your hard drive. If necessary, run repair. Then boot from your internal disc and use Disc Utility there to repair permissions on your computer. Try re-installing the update with a downloaded version. repair permissions again.
Oh, before doing any update it is a good idea to make a bootable backup clone of your drive so you can restore again should something go wrong.

Exception Error from the Quicktime control panel/Update

When I press the Update button under the Update tab, I get the following error:
An exception occurred while trying to run "C:\Windows\system32\shell32.dll,Control_RunDD "C:\Program Files\QuickTime\QTSystem\QuickTime.cpl",QuickTime"
Quicktime seems to run correctly and says I have version 7.4.1 installed, so I'm not really worried as I wind up having to manually install any updates anyways. Also, I have automatic updates disabled, I have removed the autoupdater from my startup (slowed down my windows loading), and since that Bonjour service is annoying and nonessential, I have turned it off as well.
If any of these are the reason for the error, I'm willing to live with it. Just thought I'd let you know about the update error.

+When I press the Update button under the Update tab, I get the following error:+
+An exception occurred while trying to run "C:\Windows\system32\shell32.dll,Control_RunDD "C:\Program Files\QuickTime\QTSystem\QuickTime.cpl",QuickTime"+
Do you have an nVidia video card in that PC, Drakaran? That seem to be the common factor for people with the Update tab crash with 7.3.1, 7.4 and (presumably) 7.4.1 (and also the crash when they try using "Help > Update Existing Software" instead of using the Update tab in the control panel).
One way around it (for some folks) is to go to the Advanced tab in their QuickTime control panel, and check "Safe mode (GDI only)". With that setting in place, OK out of the control panel, restart QuickTime and try another check for updates.

Quicktime won't update, install, or delete??????

Hi,
My PC is running XP and refuses to update Quicktime. When I try to install Quicktime 7, it gets almost all the way done, and then says, "The wizard was interrupted before Quicktime could be completely installed". I have deleted the registry keys for Quicktime, but when I restart, the Quicktime icon pops up in the system tray. How can this be?
So, what do I do? It appears that I cannot run it, or delete it, or update it????????

so i tried to download the windows installer update from the link you gave me but now i'm getting a different error and it won't let me download the installer. The error reads:
Windows Script Host
Script: C:\DOCUME~1\Owner\LOCALS~1\Temp\IXP000.TMP\StartMsl.vbs
Line: 1
Char: 1
Error: ActiveX component can't create object: 'Scripting.FileSystemObject"
Code: 800A01AD
Source: Microsoft VBScript runtime error
I have no idea what this means or how to fix it. Please help!

Quicktime 7.6 update caused problem Suggestions needed

Hi,
Last evening my computer did its autocheck for updates and found a quicktime update. Once complete my system (Powerbook G4 on OS 10.4.11) started flipping to the finder every 90 seconds. When it does this only the file folders that were open at the time of the update stay open. Any other open folders close. Other programs stay running, although since the computer flips to finder, I need to go back to whatever program I was using (you can imagine how much fun this is).
Does anyone have a suggestion as to how to fix this?
Thanks,
Bchem

Check for incompatible third party applications.
[Finder crashes associated with using Stuffit|http://discussions.apple.com/thread.jspa?threadID=1873700&tstart=0]
[Finder crashing/looping/closing folders (Stuffit issue)|http://discussions.apple.com/thread.jspa?threadID=1882285&tstart=0]
[Finder crashes associated with using Afloat|http://discussions.apple.com/message.jspa?messageID=8852780#8852780]

No image on Pixlet .mov after Quicktime 7.5 update

Hi, here we are with another QT 7.5 problem.
I have recently updated to QuickTime 7.5 and all my movies exported from iMovie using the Apple Pixlet Video format are not playing correctly.
I can listen to them, the audio is playing correctly, but the only thing that renders is a white screen.
I use this movies to create a DVD throught iDVD and now the movies are not appearing as possible media to be included in a iDVD project. I guess this could be because, as far as the .mov can not be displayed, iDVD can not add them into a project.
Thanks in advance for your time.
Message was edited by: artblanc

Uhm... extrange thing.
I also have the Pro version. I also updated iMovie and iDVD. I exported new videos with the same settings and always a white screen. It also happens with videos exported previous to the update.
I did more testing:
1- I uploaded a video to a web server.
2- I tried to view the .mov using a browser.
Safari - plays white
Firefox - plays the video with altered (bad) colors.
The url to test the video (1 second of video) is
http://www.artblanc.net/data/test.mov
If you can see the video I think the problem is not coding time but play time. And I will try to guess why is happening this.
Thanks.

Quicktime 7.4 Update

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