Quicktime crashes when I attempt to change export settings.
Everytime I attempt to change my export settings in Quicktime 7 Pro (File>Export>Options>Settings) Quicktime crashes. I can open the Options window and see what compression I am using etc but as soon as I click on Settings or Filter or Size the next window opens for less than a second and Quicktime crashes along with an annoying tone from Windows.
I have uninstalled and re-installed Quicktime and iTunes with no change. I have also done a complete reinstall of XP home edition including downloading all the security updates, Service Pack 2 etc and I get the same error. This is a new problem because I had been doing this with no trouble just a few weeks ago.
I have also run into some errors if I attempt to update Quicktime. The errors are different depending on the way I try to update.
Going to Edit>Quicktime Preferences>Update Tab>Update I get the following error.
An exception occured while trying to run "Shell32.dll, Control_RunDLL" C:\Program Files\Quicktime\QTSystem\Quicktime.cpl"" If I leave that error window (labelled Run.DLL) open I then get Run a DLL as an App has encountered a problem and needs to close. We are sorry for the inconvenience. and it asks me to send an error report etc etc...
The other update error I get is if I go to Help>Update Existing Software I get
Microsoft Visual C++ Runtime Library
Buffer Overrun detected!
Program C:\Program Files\Quicktime\QuickTimePlayer.exe
A buffer overrun has been detected which has corrupted the program's internal state. The program cannot safely continue execution and must now be terminated.
I've never seen Quicktime act this buggy until recently. This occurs with 7.1. 7.1.3 and the newest 7.1.6.
Custom Windows XP
Running updates with the Apple Software Updater seems to work without any errors.
Okay. I don't know if anyone's reading this thread anymore but there is a work-around. It is a conflict with Quicktime and Nvidia cards. If you go into your display properties then click settings and click advanced, then click Troubleshoot. Slide the hardware acceleration slider all the way to the left. Disabling this does fix it. I know Quicktime and Nvidia are being asked for a fix but in the meantime, this does work.
David
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Process: QuickTime Player [517]
Path: /Applications/QuickTime Player.app/Contents/MacOS/QuickTime Player
Identifier: com.apple.QuickTimePlayerX
Version: 10.4 (833)
Build Info: QuickTimePlayerX-833000000000000~15
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: QuickTime Player [517]
User ID: 501
Date/Time: 2015-01-07 20:06:58.958 -0800
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: F38735B9-FD33-84A6-2FA5-64B863CB3193
Sleep/Wake UUID: EF119A38-9997-4A57-AA32-71AEBC965296
Time Awake Since Boot: 4500 seconds
Time Since Wake: 480 seconds
Crashed Thread: 11 Dispatch queue: com.apple.root.default-qos
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'Cannot set outputURL to NULL'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8f08e64c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8533b6de objc_exception_throw + 43
2 AVFoundation 0x00007fff8dc28741 -[AVAssetExportSession setOutputURL:] + 226
3 QuickTime Player 0x000000010a2aa002 QuickTime Player + 335874
4 libdispatch.dylib 0x00007fff8fb17323 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00007fff8fb12c13 _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff8fb1588f _dispatch_root_queue_drain + 935
7 libdispatch.dylib 0x00007fff8fb23fe4 _dispatch_worker_thread3 + 91
8 libsystem_pthread.dylib 0x00007fff83da36cb _pthread_wqthread + 729
9 libsystem_pthread.dylib 0x00007fff83da14a1 start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff85e4452e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85e4369f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ef9eb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ef9dfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ef9d838 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox 0x00007fff8a29243f RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox 0x00007fff8a2921ba ReceiveNextEventCommon + 431
7 com.apple.HIToolbox 0x00007fff8a291ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit 0x00007fff8793b6d1 _DPSNextEvent + 964
9 com.apple.AppKit 0x00007fff8793ae80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.AppKit 0x00007fff8792ee23 -[NSApplication run] + 594
11 com.apple.AppKit 0x00007fff8791a2d4 NSApplicationMain + 1832
12 libdyld.dylib 0x00007fff8e0db5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff85e4a22e kevent64 + 10
1 libdispatch.dylib 0x00007fff8fb15a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff85e49946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83da14a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff85e49946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83da14a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff85e4452e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85e4369f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ef9eb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ef9dfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ef9d838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff87a9e7a7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 5:: com.apple.coremedia.readcache
0 libsystem_kernel.dylib 0x00007fff85e49132 __psynch_cvwait + 10
1 com.apple.CoreMedia 0x00007fff9170d2b6 WaitOnConditionTimed + 106
2 com.apple.CoreMedia 0x00007fff9170cb45 FigSemaphoreWaitRelative + 163
3 com.apple.MediaToolbox 0x00007fff839f4916 0x7fff838b3000 + 1317142
4 com.apple.CoreMedia 0x00007fff9170d7b5 figThreadMain + 417
5 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 6:: com.apple.coreaudio.AQClient
0 libsystem_kernel.dylib 0x00007fff85e4452e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85e4369f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ef9eb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ef9dfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ef9d838 CFRunLoopRunSpecific + 296
5 com.apple.audio.toolbox.AudioToolbox 0x00007fff88d5161c GenericRunLoopThread::Entry(void*) + 194
6 com.apple.audio.toolbox.AudioToolbox 0x00007fff88d0342b CAPThread::Entry(CAPThread*) + 109
7 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 7:: com.apple.coremedia.scheduledfileio
0 libsystem_kernel.dylib 0x00007fff85e49132 __psynch_cvwait + 10
1 com.apple.CoreMedia 0x00007fff9170cd31 WaitOnCondition + 11
2 com.apple.CoreMedia 0x00007fff9170cb3e FigSemaphoreWaitRelative + 156
3 com.apple.CoreMedia 0x00007fff91702528 FigScheduledFileIOThread + 141
4 com.apple.CoreMedia 0x00007fff9170d7b5 figThreadMain + 417
5 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 8:: com.apple.coremedia.player.async
0 libsystem_kernel.dylib 0x00007fff85e4456a semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff8fb19c55 _dispatch_semaphore_wait_slow + 213
2 com.apple.MediaToolbox 0x00007fff83968673 0x7fff838b3000 + 743027
3 com.apple.CoreMedia 0x00007fff9170d7b5 figThreadMain + 417
4 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 9:: com.apple.coremedia.imagequeue.coreanimation
0 libsystem_kernel.dylib 0x00007fff85e49132 __psynch_cvwait + 10
1 com.apple.CoreMedia 0x00007fff9170cd31 WaitOnCondition + 11
2 com.apple.CoreMedia 0x00007fff9170cb3e FigSemaphoreWaitRelative + 156
3 com.apple.MediaToolbox 0x00007fff83a8fb89 0x7fff838b3000 + 1952649
4 com.apple.CoreMedia 0x00007fff9170d7b5 figThreadMain + 417
5 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff85e49946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83da14a1 start_wqthread + 13
Thread 11 Crashed:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x00007fff85e49282 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff89caab73 abort + 129
2 libc++abi.dylib 0x00007fff8d3c8a21 abort_message + 257
3 libc++abi.dylib 0x00007fff8d3f09d1 default_terminate_handler() + 267
4 libobjc.A.dylib 0x00007fff8533f6c6 _objc_terminate() + 103
5 libc++abi.dylib 0x00007fff8d3ee0a1 std::__terminate(void (*)()) + 8
6 libc++abi.dylib 0x00007fff8d3ee113 std::terminate() + 51
7 libobjc.A.dylib 0x00007fff8533f4ef objc_terminate + 9
8 libdispatch.dylib 0x00007fff8fb12c27 _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff8fb1588f _dispatch_root_queue_drain + 935
10 libdispatch.dylib 0x00007fff8fb23fe4 _dispatch_worker_thread3 + 91
11 libsystem_pthread.dylib 0x00007fff83da36cb _pthread_wqthread + 729
12 libsystem_pthread.dylib 0x00007fff83da14a1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff85e49946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83da14a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff85e49946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83da14a1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff85e49946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff83da14a1 start_wqthread + 13
Thread 15:
Thread 16:: com.apple.coremedia.audioqueue.source
0 libsystem_kernel.dylib 0x00007fff85e49132 __psynch_cvwait + 10
1 com.apple.CoreMedia 0x00007fff9170cd31 WaitOnCondition + 11
2 com.apple.CoreMedia 0x00007fff9170cb3e FigSemaphoreWaitRelative + 156
3 com.apple.MediaToolbox 0x00007fff839146ea 0x7fff838b3000 + 399082
4 com.apple.CoreMedia 0x00007fff9170d7b5 figThreadMain + 417
5 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 17:: com.apple.coremedia.videomediaconverter
0 libsystem_kernel.dylib 0x00007fff85e49132 __psynch_cvwait + 10
1 com.apple.CoreMedia 0x00007fff9170cd31 WaitOnCondition + 11
2 com.apple.CoreMedia 0x00007fff9170cb3e FigSemaphoreWaitRelative + 156
3 com.apple.MediaToolbox 0x00007fff83a8f343 0x7fff838b3000 + 1950531
4 com.apple.CoreMedia 0x00007fff9170d7b5 figThreadMain + 417
5 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff85e49132 __psynch_cvwait + 10
1 com.apple.AppleGVAFramework 0x000000011443643f 0x1143e6000 + 328767
2 com.apple.AppleGVAFramework 0x00000001144360bd 0x1143e6000 + 327869
3 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 19:: com.apple.coremedia.audiomentor
0 libsystem_kernel.dylib 0x00007fff85e49132 __psynch_cvwait + 10
1 com.apple.CoreMedia 0x00007fff9170cd31 WaitOnCondition + 11
2 com.apple.CoreMedia 0x00007fff9170cb3e FigSemaphoreWaitRelative + 156
3 com.apple.MediaToolbox 0x00007fff8399c717 0x7fff838b3000 + 956183
4 com.apple.CoreMedia 0x00007fff9170d7b5 figThreadMain + 417
5 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 20:: com.apple.coremedia.videomentor
0 libsystem_kernel.dylib 0x00007fff85e49132 __psynch_cvwait + 10
1 com.apple.CoreMedia 0x00007fff9170cd31 WaitOnCondition + 11
2 com.apple.CoreMedia 0x00007fff9170cb3e FigSemaphoreWaitRelative + 156
3 com.apple.MediaToolbox 0x00007fff839a7071 0x7fff838b3000 + 999537
4 com.apple.CoreMedia 0x00007fff9170d7b5 figThreadMain + 417
5 libsystem_pthread.dylib 0x00007fff83da32fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff83da3279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff83da14b1 thread_start + 13
Thread 11 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x0000000115b22868 rdx: 0x0000000000000000
rdi: 0x0000000000018817 rsi: 0x0000000000000006 rbp: 0x0000000115b22890 rsp: 0x0000000115b22868
r8: 0x6e6f697470656378 r9: 0x00007fff89cd4d90 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x0000000115b229f0 r13: 0x00007fff7482cb80 r14: 0x0000000115b23000 r15: 0x0000000115b228d0
rip: 0x00007fff85e49282 rfl: 0x0000000000000206 cr2: 0x00007fff73759fd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10a258000 - 0x10a405ff7 com.apple.QuickTimePlayerX (10.4 - 833) <60A86DD9-CB46-30EA-963A-657D3AE5E451> /Applications/QuickTime Player.app/Contents/MacOS/QuickTime Player
0x10a5f8000 - 0x10a5f8ffe +cl_kernels (???) <637AEDFD-B866-4D0A-9E78-91182DDA260D> cl_kernels
0x10bd06000 - 0x10bd06fef +cl_kernels (???) <0131399D-D282-4FE1-B311-BCBCC7D9C7A6> cl_kernels
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0x7fff8d1b3000 - 0x7fff8d21ffff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8d220000 - 0x7fff8d25bfff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff8d25c000 - 0x7fff8d25ffff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8d260000 - 0x7fff8d26eff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8d26f000 - 0x7fff8d2a8fff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff8d2a9000 - 0x7fff8d2aefff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8d3c8000 - 0x7fff8d3f3fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff8d42d000 - 0x7fff8d567ff7 com.apple.ImageIO.framework (3.3.0 - 1038) <AB3C40DB-FCBE-3315-B7B2-4E16522E20CB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8d5e7000 - 0x7fff8d5e7ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff8d5e8000 - 0x7fff8d71aff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8d71b000 - 0x7fff8d74afff com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8d74b000 - 0x7fff8d74ffff libspindump.dylib (182) <7BD8C0AC-1CDA-3864-AE03-470B50160148> /usr/lib/libspindump.dylib
0x7fff8d750000 - 0x7fff8d754ff7 libGIF.dylib (1231) <B3D2DF96-A67D-31EA-9A1B-E870B54855EE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8d755000 - 0x7fff8d757ff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
0x7fff8d758000 - 0x7fff8d793fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8d794000 - 0x7fff8d805ff7 com.apple.framework.IOKit (2.0.2 - 1050.1.21) <ED3B0B22-AACC-303B-BFC8-20ECD1AF6BA2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8d806000 - 0x7fff8d80efff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8d80f000 - 0x7fff8d887fff com.apple.AVKit (1.1 - 213) <5C7D3C63-F035-376E-ABA5-CF5A096612B8> /System/Library/Frameworks/AVKit.framework/Versions/A/AVKit
0x7fff8d888000 - 0x7fff8d890ffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff8d8c4000 - 0x7fff8d8c5ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff8d8c6000 - 0x7fff8d8c7ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8unlock all icloud and atnt network unlock phones only at gsmspeedAThotmailDOTcom
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Illustrator CS4 crashes when I attempt to print with Mountain Lion 10.8.2
Illustrator CS4 crashes when I attempt to print with Mountain Lion 10.8.2.
Two questions:
1. Does any one else have this problem?
2. My version of Illustrator is 14.0.0. Is there a later version?
Jim2. My version of Illustrator is 14.0.0. Is there a later version?
Nope, there were no update for Illustrator 14.
however yes if I have got it right then the Kb link should help you.
http://helpx.adobe.com/x-productkb/multi/crash-printing-illustrator-indesign-cs3.html -
I Movie crashes when I attempt to send it to i DVD. Shuts down and send message exc_crash(sigbrt). This is new and I have already made more then 20 i-movies and burned DVDs. Is this a corrupt file in the pictures, videos, music or themes or a problem with the i-movie program? There is plenty of space on the drives. Geek squad could not figure it out?
Thank you
RichardI would first delete the app and reinstall it. Then try your move again. If still having issues, I would try to isolate the cause by making a quick video and then try to send it to your DVD. If that doesn't crash, then I would suspect the other movie or something embedded in it. If you've used some of the stock music, themes or other stock files in the video that crashes, you can try adding the music, themes or other files to your new short video that didn't crash one at a time to try and isolate a particular file that may be causing the issue. I know this is a lot of work but from your post it looks like you use this app often so I think it's worth it to try this unless someone else has a better idea.
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Illustrator crashes when I attempt to launch
Hello,
Illustrator crashes when I attempt to launch.
any solution?Hi All,
If AI CC 2014 is crashing on launch, then please send me the crash logs at [email protected] including the link of the Forum Thread where your post is listed.
For WIN please create a DMP file using the Task Manager (Right Click on the Adobe Illustrator CC and select the option Create Dump File) when AI displays the crash dialog. Please send this to me using any free File sharing websites and do not use the mail to send me this file as the size is more than 600MB.
Thanks & Regards,
Raghuveer
Illustrator Team
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