Quicktime does not preview and quit unexpectedly when opening a file. Occurred after updating to 10.8.4
Hey Apple Community! How are you guys? I got a problem please help me if you can:
Ever since I updated to 10.8.4 my Quicktime is acting up. It doesn't preview video or audio files, and quits when I try to open a file. Here are some screenshots.
It previews pictures fine, but audio and video files do not preview. I can't use Skype anymore either cause Quicktime is acting up. Look:
I cannot uninstall Quicktime because OSX says it's required and cannot be uninstalled. Look:
I have the latest updated software as well. I am sure a lot of us are having the same problem, what do you guy's think is the solution?
Thanks!
Peace and Love
Brian
Ever since I updated to 10.8.4 my Quicktime is acting up. It doesn't preview video or audio files, and quits when I try to open a file. Here are some screenshots.
QT and QL are related but different functional technologies. I would probably look for something common to both causing the problem. Normally, the first thing I would do is check to see if the problem is local to a single user account or is global. If global, I would initialize an external stratup drive with the same system and see if the problem is duplicated on that drive. (I.e., develop a troubleshooting process.)
It previews pictures fine, but audio and video files do not preview. I can't use Skype anymore either cause Quicktime is acting up.
Not a Skype user so I don't know anything about potential associated QT/QL problems.
I cannot uninstall Quicktime because OSX says it's required and cannot be uninstalled.
QT is actually a structure embedded in the operating system. As such, it cannot be removed/deleted. The QT X Player, on the other hand, is a GUI app used to access the embedded QT structure. Unfortunately, since users of previous versions of the QT X player have created self-inflicted problems by moving the app and/or accidentally deleting it, my guess here is that Apple decided to institute safeguards to prevent users from being able to "modify" or "delete" the QT X player app at all. If you really feel the app or the structure is in fact corrupted, then re-install the entire Mountain Lion operating system. (Again, I personally would try creating a secondary startup external drive to test this hypothesis before doing anything further to the primary startup volume.)
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6 com.apple.Foundation 0x94ba24c4 -[NSThread main] + 45
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3 com.apple.CoreFoundation 0x949e53c4 CFRunLoopRunSpecific + 452
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6 com.apple.iTunes 0x0091e2fe 0x1000 + 9556734
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2 com.apple.CoreFoundation 0x949e62df __CFRunLoopRun + 2079
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4 com.apple.CoreFoundation 0x949eb304 CFRunLoopRun + 84
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6 com.apple.iTunes 0x0091e2fe 0x1000 + 9556734
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0 libSystem.B.dylib 0x909f3aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x909f375e _pthread_cond_wait + 1191
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3 com.apple.JavaScriptCore 0x9180d31c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
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0 libSystem.B.dylib 0x909f3aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x909f375e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x909f53f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x9180d2d1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
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1 libSystem.B.dylib 0x909f375e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x909f53f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x00050dc3 0x1000 + 327107
4 com.apple.iTunes 0x00050c7f 0x1000 + 326783
5 com.apple.iTunes 0x00050c1b 0x1000 + 326683
6 com.apple.iTunes 0x00050a6e 0x1000 + 326254
7 com.apple.iTunes 0x0091e2fe 0x1000 + 9556734
8 libSystem.B.dylib 0x909f3259 _pthread_start + 345
9 libSystem.B.dylib 0x909f30de thread_start + 34
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1 libSystem.B.dylib 0x909c6267 mach_msg + 68
2 com.apple.CoreFoundation 0x949e62df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x949e53c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x949eb304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000a5e8 0x1000 + 38376
6 com.apple.iTunes 0x0091e2fe 0x1000 + 9556734
7 libSystem.B.dylib 0x909f3259 _pthread_start + 345
8 libSystem.B.dylib 0x909f30de thread_start + 34
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0 libSystem.B.dylib 0x909e4ac6 select$DARWIN_EXTSN + 10
1 com.apple.AirTrafficHost 0x20768d49 _readDictionary + 246
2 com.apple.AirTrafficHost 0x20769583 ATProcessLinkCopyMessageFromChild + 180
3 com.apple.AirTrafficHost 0x20768247 ATHostConnectionReadMessage + 297
4 com.apple.iTunes 0x00225a58 0x1000 + 2247256
5 com.apple.iTunes 0x0091e2fe 0x1000 + 9556734
6 libSystem.B.dylib 0x909f3259 _pthread_start + 345
7 libSystem.B.dylib 0x909f30de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x031ad018 ebx: 0xbfff3be8 ecx: 0x0000000f edx: 0x0053001f
edi: 0xbfff3e4c esi: 0x46494c45 ebp: 0xbffea388 esp: 0xbffea384
ss: 0x0000001f efl: 0x00010206 eip: 0x000feb0f cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000477
Binary Images:
0x1000 - 0x1128fdf com.apple.iTunes 10.6.1 (10.6.1) <BC1ACF3D-8DB4-F397-FBA1-0B26633B6D0C> /Applications/iTunes.app/Contents/MacOS/iTunes
0x137c000 - 0x13f7fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <055BCDEA-3996-AC1B-EEF1-E158DF8AA5E4> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x143c000 - 0x1461ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1489000 - 0x148eff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1494000 - 0x1770fe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x1792000 - 0x17c5fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x17d2000 - 0x189cfe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x18b3000 - 0x18f5fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x18fa000 - 0x193fff7 com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
0x195e000 - 0x1cc9ff3 com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
0x1d2e000 - 0x206efeb com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
0x25f4000 - 0x25f4ff7 com.apple.applescript.component 2.1.2 (2.1.2) <C753B747-FBB7-EF99-32C9-133CA88FD5C4> /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
0x1455b000 - 0x14928fe7 com.apple.CoreFP 2.1.37 (2.1.37) <5075E6B8-08EA-CBFC-770C-1653E4F49053> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1535e000 - 0x164b5ff7 com.apple.CoreFP1 1.14.37 (1.14.37) <B7B4E73D-E8C8-19D9-629D-139B0E2BED79> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
0x16e00000 - 0x16e01ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x16e09000 - 0x16e0dff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x16fdb000 - 0x16fe1ff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x17100000 - 0x17198fff com.apple.applescript 2.1.2 (2.1.2) <E4A816FB-C4A5-DE64-963B-3DCF031124CF> /System/Library/PrivateFrameworks/AppleScript.framework/Versions/A/AppleScript
0x194a6000 - 0x19532ff7 com.apple.mobiledevice 507.6 (507.6) <F7DDA28B-630F-862A-11E2-6386027EB81C> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x1957b000 - 0x19630fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
0x19676000 - 0x1969cfff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <9203FADE-F4F2-2245-A32E-BD88819D314D> /usr/lib/libssl.0.9.7.dylib
0x196ab000 - 0x19891fef com.apple.audio.codecs.Components 2.0.4 (2.0.4) <5D32DF8D-C577-EB6B-72FA-1ABDF1CED762> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x1b8ab000 - 0x1b8b0ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x1d284000 - 0x1d2bffff com.apple.QuickTime Plugin.plugin 7.6.6 (1783) <4016B66D-A94A-A81D-3E3B-C35832162E92> /Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/MacOS/QuickTime Plugin
0x1e1a8000 - 0x1e1abff3 libFontRegistryUI.dylib ??? (???) <D738781C-8568-A782-7EAC-965D45AEDF59> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x1e1b2000 - 0x1e1b3ff7 ATSHI.dylib ??? (???) <8791C226-0725-314F-5897-BAAE57CA1EEE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x1e7ef000 - 0x1e90afe3 com.apple.AppleGVAFramework 1.2.44 (1.2.44) <6595EE22-663F-68BF-D349-15A79D6A9046> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x1fc1d000 - 0x1fd96ff7 GLEngine ??? (???) <76C922AA-A4A7-2835-537B-17F316AD95F6> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1fdc8000 - 0x20232ff7 com.apple.driver.AppleIntelGMAX3100GLDriver 1.6.36 (6.3.6) <C73909B6-ED68-773D-9C15-E44910551D31> /System/Library/Extensions/AppleIntelGMAX3100GLDriver.bundle/Contents/MacOS/App leIntelGMAX3100GLDriver
0x20388000 - 0x203acfe7 GLRendererFloat ??? (???) <F19DDBE8-1DF6-6618-F554-0E81ED85CE67> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x20766000 - 0x208a2ff7 com.apple.AirTrafficHost 204.9 (204.9) <BB4DB114-0AFF-DB76-D637-4DC6549B1FA0> /System/Library/PrivateFrameworks/AirTrafficHost.framework/AirTrafficHost
0x70000000 - 0x700cbfff com.apple.audio.units.Components 1.6.5 (1.6.5) <412DBD1B-E9B5-E67C-99E4-820BF38239AC> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0x9000f000 - 0x9000fff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x90010000 - 0x90017ff7 com.apple.aps.framework 1.2 (1.2) <16A7DB74-F951-D8DB-35D0-5E5673529AB0> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x90044000 - 0x90045ff7 libScreenReader.dylib ??? (???) <E559E38F-FB36-C1C4-B915-D3A4E4354921> /usr/lib/libScreenReader.dylib
0x90046000 - 0x9004dff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9004e000 - 0x90255feb com.apple.AddressBook.framework 5.0.4 (883) <E26855A0-8CEF-8C81-F963-A2BF9E47F5C8> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x90256000 - 0x9029bff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x9029c000 - 0x9029fffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x902d5000 - 0x90370fe7 com.apple.ApplicationServices.ATS 275.19 (???) <2E83B3E9-AF39-36FC-5D05-CC1E952098AB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9039a000 - 0x9039aff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9039b000 - 0x903adff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x903ae000 - 0x903bcff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x903bd000 - 0x903cdff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x903ce000 - 0x90421ff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x90422000 - 0x9043efe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x904af000 - 0x904f0ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <80998F66-0AD7-AD12-B9AF-3E8D2CE6DE05> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x904f1000 - 0x9052bff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <6875335E-0993-0D77-4E80-41763A8477CF> /usr/lib/libcups.2.dylib
0x9052c000 - 0x90540ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x90541000 - 0x90552ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x90553000 - 0x9056eff7 libPng.dylib ??? (???) <05445692-8AF7-CAB6-EBF5-1F7B3A906CCB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90599000 - 0x908bdfef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x909c5000 - 0x90b6cff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x90b6d000 - 0x90b76ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90b77000 - 0x90b81fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x90b9b000 - 0x90b9cff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x90b9d000 - 0x90bbcff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90bdf000 - 0x90c1cff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x90c92000 - 0x90dbafe7 com.apple.WebKit 6534.55 (6534.55.3) <1005A819-7695-EBE6-15B8-4DBF8C3C36C4> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x90dcf000 - 0x90ed1fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x90ed2000 - 0x90f7affb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x90f7b000 - 0x90f7bff7 com.apple.Carbon 150 (152) <8F767518-AD3C-5CA0-7613-674CD2B509C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90f7f000 - 0x90ffafff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9100c000 - 0x9107aff7 com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9107b000 - 0x910f5fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91232000 - 0x913b4fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x913b5000 - 0x91480fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91481000 - 0x914a1fe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x914a2000 - 0x9179cfef com.apple.QuickTime 7.6.6 (1789) <38255AA2-8087-5AE0-CA4B-1DDE611540B1> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9179d000 - 0x917fefe7 com.apple.CoreText 151.12 (???) <98F53C15-1D29-A2B3-0717-5A26A2699163> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x917ff000 - 0x91801ff7 com.apple.securityhi 4.0 (36638) <6118C361-61E7-B34E-93DB-1B88108F8F18> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x91802000 - 0x91aaffeb com.apple.JavaScriptCore 6534.55 (6534.55.2) <2FF650FE-AE0A-BB83-0BC6-BD2D192F2873> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x91ab0000 - 0x91f01fef com.apple.RawCamera.bundle 3.7.1 (570) <AF94D180-5E0F-10DF-0CB2-FD8EDB110FA2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x91f02000 - 0x91f5cfe7 com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x91f5d000 - 0x92373ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92552000 - 0x92554ff7 libRadiance.dylib ??? (???) <41E5C5F4-A4C6-0416-08D0-422C88088558> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x92555000 - 0x92656fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
0x92657000 - 0x9265dfff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9265e000 - 0x926a1ff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x926a9000 - 0x926cdff7 libJPEG.dylib ??? (???) <7EBC924F-B2EE-68B0-4EA0-F99EF54F0306> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x926ce000 - 0x9277afe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9279b000 - 0x928c8ffb com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x928c9000 - 0x92933fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x92934000 - 0x929abff3 com.apple.backup.framework 1.2.2 (1.2.2) <D65F2FCA-15EB-C200-A08F-7DC4089DA6A2> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x929ac000 - 0x92a86fff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92a87000 - 0x92a97ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x92a98000 - 0x92b9afef com.apple.MeshKitIO 1.1 (49.2) <D0401AC5-1F92-2BBB-EBAB-58EDD3BA61B9> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x92b9b000 - 0x92b9bff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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System Profile:
Model: MacBookAir1,1, BootROM MBA11.00BB.B03, 2 processors, Intel Core 2 Duo, 1.6 GHz, 2 GB, SMC 1.23f20
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8B), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Parallel ATA Device: TOSHIBA MK8009GAH, 74.53 GB
USB Device: iPad, 0x05ac (Apple Inc.), 0x129a, 0xfd100000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8505, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0223, 0x5d200000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d200000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8210, 0x1d210000 / 4you get the message because the connected device require more power to operate then the ipad is able to provide
the power required don't change depending on how many photos is located on the usb device
one thing you can try is to connect the usb device to a powered by AC psu usb hub which you then connect to your ios device then the usb device will not draw any power from the ipad at all is will be more likely to work -
Safari not loading and quits unexpectedly on iPad Mini
Safari just randomly stopped working on my iPad mini. It behaves as if it is frozen from the moment it launches.
Everytime I open Safari (directly or through links from Mail, FB etc.), it won't load and non of the buttons are working, it looks like it's frozen then will just quit unexpectedly. I tried going to Settings > Safari and it won't even load anything about Safari. Then Settings will just freeze and I won't be able to access any other options on it. I can still go in my home page by simply pressing the Home button. I have to close Settings (double clicking Home button then closing the app from there) before I can access it again. As long as I don't select Safari in settings, I can still navigate and change anything while in the settings.
Everything elses works in my iPad Mini. Safari and Settings being frozen doesn't seem to affect any other apps.
I tried everything that I know and was suggested here:
Settings > Safari > Clear History and Clear Cookies and Data --- not even loading and will just freeze as soon as I select Safari in settings.
Settings > iCloud > Turn off Safari --- stuck on "Turning Off Safari Data..." screen - had to force quit settings to access settings again
Restarting iPad by completely shutting it down.
Closed all apps, then restarting iPad by holding Power and Home button.
Reset iPad settings by going to General > Reset > Reset All Settings
DFU mode and Reinstall iOS 7
None of these worked and Safari still behaves the same way. It was working before and has been for a while when I updated to iOS 7 originally. I can't think of anything that I installed that would've cause Safari to not respond except for the most recent update of iOS 7. But it was working then until recently.
I can install Chrome and still have a browser but this is really frustrating especially because any links that I click on is directed to Safari.
Please, any other suggestions and help will be greatly appreciated.
I think my last option here is to drop by in the closest Apple Store and have them troubleshoot it there. Luckily I still have warranty on it so I can still have it exchange if it can't be fixed.
Looking forward on hearing from you guys..thanks!Same issue, on an iPhone 5 on iOS 7.0.4 (11B554a) that's been working fine for months and hasn't had a recent iOS update. Safari freezes on open, Settings / Safari won't load, but everything else is fine. Safari had half a dozen pages open when it stopped working. Resetting multiple times didn't work, restoring the phone via iTunes from iCloud backup didn't work, clearing Safari date from Settings / Usage didn't work, and I didnt have an iTunes backup to restore from. Phone is unable to turn off Safari data under iCloud, whether choosing o leave it on the phone or delete it, and is unable to delete all iCloud data as I try to unhook it from iCloud altogether; it just keeps spinning on Turning off Safari Data... or on Deleting... . Frustrating as ****.
-
Safari does not load and quits
I am having big problems with safari, when i double ckick on the icon it loads and quits with an error message can anyone help?
Date/Time: 2006-02-27 14:15:49 +0100
OS Version: 10.2.8 (Build 6R73)
Host: localhost
Command: Safari
PID: 526
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x019f9000
Thread 0:
#0 0x90042588 in semaphoretimedwait_signaltrap
#1 0x9003e7b4 in pthread_condwait
#2 0x97ed68ac in -[NSURLMonitor waitInterval:]
#3 0x97e68208 in +[NSURLConnection sendSynchronousRequest:returningResponse:error:]
#4 0x7e36d708 in -[WebHistoryPrivate _loadHistoryGuts:URL:error:]
#5 0x7e36ddd8 in -[WebHistoryPrivate loadFromURL:error:]
#6 0x7e36de24 in -[WebHistory loadFromURL:error:]
#7 0x0001a0dc in 0x1a0dc
#8 0x0001a034 in 0x1a034
#9 0x00019970 in 0x19970
#10 0x97dfab40 in _nsNotificationCenterCallBack
#11 0x9016847c in _postNotification
#12 0x90165b90 in _CFNotificationCenterPostLocalNotification
#13 0x9318b16c in -[NSApplication _sendFinishLaunchingNotification]
#14 0x93161f98 in _requiredAEEventHandler
#15 0x91b56570 in Z20aeDispatchAppleEventPK6AEDescPSmPh
#16 0x91b590cc in Z25dispatchEventAndSendReplyPK6AEDescPS
#17 0x91b56478 in aeProcessAppleEvent
#18 0x96a83778 in AEProcessAppleEvent
#19 0x9308e698 in _DPSNextEvent
#20 0x930a0824 in -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
#21 0x000096d8 in 0x96d8
#22 0x930b23f4 in -[NSApplication run]
#23 0x931605cc in NSApplicationMain
#24 0x00006f6c in 0x6f6c
#25 0x00006dec in 0x6dec
Thread 1:
#0 0x90073ba8 in machmsgtrap
#1 0x90005ed0 in mach_msg
#2 0x90148938 in __CFRunLoopRun
#3 0x90180f04 in CFRunLoopRunSpecific
#4 0x97e05668 in -[NSRunLoop runMode:beforeDate:]
#5 0x97e19170 in -[NSRunLoop run]
#6 0x7e3641a8 in +[WebFileDatabase _syncLoop:]
#7 0x97e2cc38 in forkThreadForFunction
#8 0x90020c28 in pthreadbody
Thread 2 Crashed:
#0 0x90165504 in __CFFromUTF8
#1 0x901ac884 in __CFStringDecodeByteStream3
#2 0x901abd84 in __CFStringCreateImmutableFunnel3
#3 0x9013eaf8 in _CFPropertyListCreateFromXMLData
#4 0x9017fe0c in CFPropertyListCreateFromStream
#5 0x97e5462c in +[NSPropertyListSerialization propertyListFromData:mutabilityOption:format:errorDescription:]
#6 0x97e8e340 in -[NSHTTPCookieServer loadCookies]
#7 0x97e8dc04 in -[NSHTTPCookieDOStorage(Internal) _establishConnection]
#8 0x97e8d980 in -[NSHTTPCookieDOStorage init]
#9 0x97e8d8a8 in -[NSHTTPCookieDOStorage initWithNotificationObject:]
#10 0x97e8f27c in -[NSHTTPCookieStorage(Internal) _connectToCookieStorage]
#11 0x97efd9e0 in setUpOnLoadThread
#12 0x97e8f324 in -[NSHTTPCookieStorage(Internal) _internalInit]
#13 0x97ef8e60 in initSharedCookieManager
#14 0x9005e9e8 in pthread_once
#15 0x97e613a8 in +[NSHTTPCookieStorage sharedHTTPCookieStorage]
#16 0x97ebd62c in -[NSSimpleHTTPURLProtocol buildHTTPRequest]
#17 0x97ebb9b0 in -[NSSimpleHTTPURLProtocol _continueLoadingWithFileDescriptor:]
#18 0x97ebb948 in -[NSSimpleHTTPURLProtocol _continueLoadingWithAddressInfo]
#19 0x97ef4598 in _hostNameResolved
#20 0x9014935c in __CFRunLoopDoSources0
#21 0x90148740 in __CFRunLoopRun
#22 0x90180f04 in CFRunLoopRunSpecific
#23 0x97e05668 in -[NSRunLoop runMode:beforeDate:]
#24 0x97e19170 in -[NSRunLoop run]
#25 0x97e68638 in +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:]
#26 0x97e2cc38 in forkThreadForFunction
#27 0x90020c28 in pthreadbody
Thread 3:
#0 0x9002568c in select
#1 0x97ef478c in _loadRunLoop
#2 0x90020c28 in pthreadbody
Thread 4:
#0 0x90073ba8 in machmsgtrap
#1 0x90005ed0 in mach_msg
#2 0x90148938 in __CFRunLoopRun
#3 0x90180f04 in CFRunLoopRunSpecific
#4 0x97e05668 in -[NSRunLoop runMode:beforeDate:]
#5 0x97e19170 in -[NSRunLoop run]
#6 0x97e67f7c in +[NSURLCache _diskCacheSyncLoop:]
#7 0x97e2cc38 in forkThreadForFunction
#8 0x90020c28 in pthreadbody
Thread 5:
#0 0x9000b5cc in stat
#1 0x9001ec1c in fts_stat
#2 0x9001f7b8 in fts_build
#3 0x9001ef7c in fts_read
#4 0x97ee4990 in NSLRUFileListRebuildFileDataUsingRootDirectory
#5 0x97ecc95c in -[NSURLCache _diskCacheCreateLRUList:]
#6 0x97e2cc38 in forkThreadForFunction
#7 0x90020c28 in pthreadbody
Thread 6:
#0 0x90073ba8 in machmsgtrap
#1 0x90005ed0 in mach_msg
#2 0x90148938 in __CFRunLoopRun
#3 0x90180f04 in CFRunLoopRunSpecific
#4 0x90148188 in CFRunLoopRun
#5 0x97ec8940 in -[NSSynchronousURLConnectionDelegate run:]
#6 0x97e2cc38 in forkThreadForFunction
#7 0x90020c28 in pthreadbody
PPC Thread State:
srr0: 0x90165504 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x20000000 lr: 0x90165348 ctr: 0x90165338 mq: 0x00000000
r0: 0x00003080 r1: 0xf008e980 r2: 0x24082280 r3: 0x00000800
r4: 0x019aa031 r5: 0x00017538 r6: 0x019f9000 r7: 0xfffffd69
r8: 0xf008ea74 r9: 0x019f9000 r10: 0x000000c8 r11: 0xa00044b0
r12: 0x90165338 r13: 0x00000000 r14: 0x00000000 r15: 0x00000001
r16: 0x00000001 r17: 0x00000000 r18: 0x00000001 r19: 0x00000000
r20: 0x00000800 r21: 0x019aa031 r22: 0xf008ea74 r23: 0x00000000
r24: 0x00000001 r25: 0x00000000 r26: 0xfffffd69 r27: 0x00017536
r28: 0x019aa033 r29: 0x00000001 r30: 0x00000647 r31: 0x90165348
thanksHi and Welcome To Apple Discussions
I believe the suggestion was to remove any item found in the Plugins folder found at HD>Library>Applications Support>SIMBL. Is that what you did, or did you remove everything in Applications Support? If the latter, return those items to the AS folder, otherwise you'll have problems with other applications. If you checked for SIMBL>Plug-in folder, did you find that folder (you may not have it installed in your system), and if you did, what is located there?
Another place to look via the Finder is HD>Library>InputManagers folder, or Your User Account>Library>InputManagers folder. If you see anything in either of those folders, please post the name of the bundle here.
Another remedy for Safari hangs is found in this post.
Post back -
Muse does not Preview and Publish anymore
Hi all,
I have been using the Adobe Muse (trial) for some days now, and all of a sudden I can not preview or publish my website anymore. Upon publishing I get the message:
"Unknown Adobe Business Catalyst error has occurred.
Status: 0, 0."
Muse was working perfectly until now, what do I do? Publishing the site earlier did not seem to be a problem either.
(Windows XP)
Please help me, thanks!
Kind regards,
RobHi,
Please Deactivate Muse from Help menu and relaunch Muse and follow the on screen prompts. Once done try to publish again and let me know if you get any error message.
Regards,
Abhishek Maurya -
IDVD application does not launch. quits unexpectedly during loading
The iDVD application "unexpectedly quits" when being launched. What can I do to correct this? Penny
iDVD '08: The application may unexpectedly quit when opened for the first time
http://docs.info.apple.com/article.html?artnum=306290
Remember also to delete this file:
com.apple.iDVD.plist
Good luck! -
MS word quits unexpectedly when opened
When ever i try opening MS word or any word documents, the splash screen comes up but then word unexpectedly quits and produces a error report, giving me a choice of sending it or not. However, this only applies to word but not to excel or powerpoint.
How can i fix this? I read somewhere to try holding shift while opening word, so i tried and it worked! But if i click normally it does not work. What does this mean?Hello Matt:
I am posting two helpful thoughts from two very experienced posters:
From Michael Conniff:
"Is he using Microsoft Office 2004 or Microsoft Office v. X ? I have the latter and it has always behaved itself. Then again I don't mess around with fonts much. You asked if he has the latest updates: these are Office 2004 for Mac 11.2.3 Update and Microsoft Office v. X 10.1.6 Update respectively.
Microsoft also seems to put stuff in "~/Documents/Microsoft User Data" although I can't see anything Word-specific in there, mostly Entourage stuff or Office X general. This really belongs in Application Support, but there you go.
As for this Shift key business, that is most peculiar. Perhaps he should try the Microsoft Support groups to find what that's all about:
http://groups.google.com/group/microsoft.public.mac.office.word"
From Tom Gewecke:
"Has the OP never yet mentioned what version of Word he is using? If Word X, probably not that likely, I think it might crash if a Unicode keyboard layout is active. In any case, he should probably also post to the newsgroup microsoft.public.mac.office.word
http://www.microsoft.com/mac/community/community.aspx?pid=newsgroups"
Hopefully this will help.
Barry -
Photoshop CS4 "quit unexpectedly" when opening documents or creating new ones
I recently upgraded my computer to an iMac and reinstalled Adobe CS4. All programs have worked perfectly for months, but now Photoshop will not open. Everytime, whether opening an existing document or creating a new one, it give me the message "Photoshop quit unexpectedly."
I removed ALL 3rd Party Plug-ins (only had a couple) and reinstalled Photoshop - three times... still no luck. I cannot open the program at all.
Adobe Tech Support will no longer support CS4...
HELP! SOMEBODY...Then, your preferences were not created, maybe.
Can you try using the CS Cleaner tool to clean all traces of Adobe CS4 and install CS4 afresh? - http://www.adobe.com/support/contact/cscleanertool.html
This is different from just doing a re-install. Try it out.
Also, in the error you're getting, is there an error code or a description? IF so, can you post that here? -
Flash CS3 quits unexpectedly when opening FLA
When I try to open FLA files, Flash just quits (disappears
instantly), and I can't open or work in any files unless I start
from scratch. I'm on Windows XP Pro, and on a pretty high-end
gaming PC, so it's not a hardware problem. I've been using Flash
for about 10 years and have never encountered such a major problem
with the application before. I upgraded from CS2 to CS3 a few
months ago and was using it with no problem until last week.
I have several projects that have fallen behind, and
I’m having no luck opening my FLA files. My FLA files are not
corrupt, because I’ve tried opening various FLA files that
I’ve created from over the past several years – same
problem.
I spoke to my colleagues, and some of them have had this
problem with other CS3 programs, like Photoshop and Illustrator -
when they called support, Adobe said this may be a permissions
issue. This was what they suggested when I called as well - which
makes me think that CS3 apps have some kind of issue/bug with
permissions. However, the users and permissions on my machine have
not changed since I was working with Flash before (I didn't have
this problem before last week). Adobe support also suggested that I
uninstall Flash and reinstall it (for some reason, this process
took about 1 hr), but that didn’t work either.
In the past, I've seen individual FLA files that have been
corrupted – but nothing like this, where Flash just quits all
together for no reason. I am desperate to work on my Flash projects
– anyone who has any suggestions, PLEASE let me know.
Thanks muchHi Donna,
We've seen a few reports of this behaviour this week, however, we've not been able to reproduce. To help us troubleshoot, please provide the following information:
In the 'Flash Player quit unexpectedly' window, click REPORT. This will display some crash log information. Copy the entire contents of the crash report into a text file and name it something like 'crashlog.txt'.
Both of the log files listed in the Where do I find the Flash Player installation log on the Macintosh? tech note
Both of the files in ~/Library/Logs/Adobe_ADMLogs directory
Upload the crash log file and both log files using the the instructions here How to share a document
Thank you.
Maria
Re: flash install on mac
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