Quicktime movie does not work on hosted iWeb website

Problem: I have a media file portion on my iWeb designed website that displays pictures (working very well) and one that is supposed to show a movie (not working at all). The movie was made with iMovie and has an .m4v extension. When you click on the link for the movie it shows a blank screen on Firefox and a Quicktime logo with a big question mark on Safari. I'm attempting to view the website on my Mac with the latest Quicktime software on it but it doesn't work. Any ideas on how to fix it?
Some additional info: the hosting provider is 1and1.com and I have a Windows server package (unfortunately). Also, if I publish the site to a folder the movie area works flawlessly, it just does not work on the hosted site.
Thanks!!

Thank you. I converted the file to .MOV and it now works on Safari but has not worked on Firefox (have not tried yet on a Windows based machine). At least headed in the right direction. I will also contact 1and1. Thanks again.

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Thank you. I converted the file to .MOV and it now works on Safari but has not worked on Firefox (have not tried yet on a Windows based machine). At least headed in the right direction. I will also contact 1and1. Thanks again.

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Quicktime movie does not work on hosted iWeb website

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