Quicktime won't uninstall and itunes won't open

Originally I was having problems opening itunes, an error message appeared saying windows has encoutered an error and needs to close. I then tried uninstalled itunes and reinstalling, and I still couldn't open itunes, I then read that it might be related to quicktime so I tried uninstalling quicktime too. Quicktime would come up with an error "fatal error during installation". I tried remove quicktime from my programs, tried the windows installer cleanup utility to remove quicktime, and tried deleting some files from system32. I tried reinstalling quicktime again after a reboot, and it comes up with quicktime is currently running on a newer version and so cannot install.
My itunes still won't open and I can't get rid of quicktime either.
Someone please help...

I have same problem. have searched and deleted all all quicktime related files i can find doing"quicktime" search.
I have this error when trying to remove or install quicktime or itunes:
Error 1316.A network error has occurred while attemting or read from the file
C:WINDOWS\Installer\QuickTime.msi
there is not "installer" folder in windows, nor a quicktime.msi file.
why would the download think there was?

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