Random error message="FireFox.exe has encountered a problem and needs to close.We are sorry for the inconvenience."...What causes this???

I launch firefox3.6.13 into google homepage.
I click on almost any bookmark and I get that message.
another message I get is: " ZoneAlarm browser security detected problem with stability of protected browser. It will be restarted."

I'm asking for more information.
Please try that in [[safe mode]] and check for the issue.

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    http://i49.tinypic.com/301d3qh.jpg

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    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 13.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible.
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    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup

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    See:
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    *https://support.mozilla.org/kb/Firefox+crashes

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