Random Pink Question marks in text, help!

Hey guys! I'm a student studying in indesign on one of my modules and am a little bit stuck with something and wondered if you could help! I've done my text in word, got rid of spacing etc but when i put it into indesign ive got these little pink question marks where i'm trying to quote a film or place like 'Harry Potter...'. How do i change it so that these little question marks disappear?
Thanks so much in advance

Use a different font, one that has those characters defined, or change the mark.
It sounds like you've used some symbol that doesn't exist in the chosen font. Word will accomodate you by silently using a substitute font, which leads to this kind of probelm when you import the text into ID.

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