Random Shutdowns- how i got a new macbook
hey
i bought my macbook like a month ago and started to experience RSD like 3 days after. i was sooo upset, so i posted a reply to a thread here and ppl recommeded i start a new thread. i managed to solve my prob by getting a nice new macbook. here's how:
hey today i went into my apple store where i bought my macbook, i waited in line at teh cash bypassing the genuis bar. i repackaged my defunct macbook and took everything in, all my instruction manuls everything. i told the cashier wht was the problem quietly (i thought cuz they were selling macbooks left right and centre they would appreciate me not yelling out "macbooks have uber problems!") and the cashier said "we'll exchange it right away". He took my old one with the bill and the serial number and gave me a brand new macbook which i am using right now. granted i didnt have much on my old mac cuz it was almost new but the way the apple ppl acted they definitly did not want this prob publicized.
this really only works if you have a macstore you can go to and visit in person, it helps alot to actually physically be there. and if you have a newish laptop. also, be considerate, dont rant or yell. think about it: these ppl dont want to deal with an irate customer.
hope this helps any1 who has a prob!
Macbook Mac OS X (10.4.7)
hey
the macstore i returned my laptop to was pretty well stocked, my bro had a alt. configured macbook (black) and expereinced problems with RSD. they were able to configure a new one for him and he got a new comp in 2 days!
i still think the best idea is to, if possible go into a mac store and talk to the sale associates
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