RAW file processing with Elements 9

When I open a RAW image taken with a EOS 5D Mk III with Elements 9, I receive a message saying - cannot process file as it is the wrong file type?
When I attempt to re-open the same file, I receive a message - Could not complete your request because of a program error
The file size is 24 mb
Any help wopuld be appreciated.
Many thanks

Hi,
The 5D MK III is not supported by PSE 9. It requires ACR 6.7 or 7.1 which will not apply to PSE 9.
You can either :-
1) Update to a newer version of elements
2) Use the Canon software to covert the raw files to TIF files and then import the TIF files
3) Download and install the free Adobe DNG Converter. Convert the raw files to DNG files and then import the DNG files into elements.
Brian

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