RAW files not opening

There must be some folder on my system (OSX 10.6.8) that is missing or corrupted because I cannot open RAW files. Here's what happens:
When I try to open RAW files on Computer 1, they won't open.
When I tried reinstalling PS and the RAW converters, still nothing.
When I open RAW files on Computer 2, they do open.
The difference between Computer 1 and Computer 2 is that Computer 1 has had all sorts of things removed to keep it to a minimum size. It has worked fine for several years with every bit of software I throw it, including most of the Adobe Suite. Computer 2 is basically a clean OSX 10.6.8 install with nothing removed.
So, can anyone offer suggestions as to what could be missing from Computer 1? Sounds like something OSX comes with that PS expects to be there to open RAW files, but which no other Adobe software requires.

Raw files from which camera make and model exactly?
Which version of the Creative Suite are you running?

Similar Messages

Raw files not opening in Adobe CS4

I just did the update for photoshop CS4 after finding out that I could not open Raw files, but after the update I still can't open them. I own the Adobe Photoshop CS4, and a Nikon D3100 camera. Is there something I have to download in order to get my files to open? I noticed the Camera Raw update 6.3, but that's for CS5 and is not backwards compatible...

Well, my joke stands corrected by the Great Insider hisself.
The funny thing is that I think this particular support policy is good, yet here we find ourselves arguing. It would be rather nasty but for the DNG converter solution, which I DID mention, and which turns it around completely and makes Adobe the good guys.
-Noel

Raw files not opening again

I have Elements 7, use Windows 7 and recently changed my camera to Canon EOS 550D, [from 1000D] but now cannot open raw files.
I have downloaded the update 5.6 plug-in, which I believe is correct.
Where do I save the plug-in for it to become active - I do generally have a problem with plug-ins as not very techi - so clear instructions without abreviations would be brill.
Any help will be gratefully received - Thanks

I'm afraid you need the 5.7 version of camera raw, but the 5.7
or newer versions aren't compatiple with pse 7.
One solution is to use the Free dng converter and convert copies of your 550d
files to the dng format, which pse 7 should open in camera raw.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5024
MTSTUNER

Canon 60D - RAW files not opening

I have recently taken pictures with a Canon 60D and i am unable to open the raw files in ACR.
I am running PS CS5 and have ACR 6.7.
I have read forums which say that the 60D require 6.2 and yet i am still unable to view the files.
Other applications as the Digital Photo Professional open them fine when i have downloaded the drivers for that camera.
Can any one help?

The raw file you posted is not corrupt; however, it is from a 650D which wasn’t supported in ACR 6.7. See screen capture, below.
Do you have a 60D file that doesn’t work that you can post?
You could convert the 650D raw files to DNGs to process them in CS5/ACR 6.7, or upgrade to CS6/ACR 8.1 for $200, or subscribe to the creative cloud single-app, or perhaps expierment with Lightroom, with the longest timeframe would be available with LR 5.2 RC that expires Sept 30.
CC: http://www.adobe.com/photoshop
CS6: http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
DNGC: http://www.adobe.com/dngconverter
LR: http://www.adobe.com/lightroom
LR RC: http://labs.adobe.com/technologies/lightroom5-2/

RAW Files Not Opening in PS6, Tried Troubleshooting Steps

I have been on the phone for over an hour and am simply trying to get my Photoshop CS6 to import RAW files. The troubleshooting steps didn't really help, my camera (Sony Alpha 57) is on the supported list, and I believe I have the correct version of Raw Camera installed. Can someone PLEASE help? Thanks.

Ok here they are:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3396 MHz
Built-in memory: 12249 MB
Free memory: 9602 MB
Memory available to Photoshop: 10936 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 7570
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: AMD Radeon HD 7570
OpenCL Unavailable
Driver Version: 8.981.0.0
Driver Date: 20120704000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: AMD Radeon HD 7570
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Arya\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 916.4G, 845.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
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   adobe_caps.dll   Adobe CAPS   6,0,29,0
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   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
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   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
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Required plug-ins:
   3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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   BMP 13.0
   Camera Raw 7.0
   Chalk & Charcoal 13.0
   Charcoal 13.0
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   Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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   Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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   Cutout 13.0
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   De-Interlace 13.0
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   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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   Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Extrude 13.0
   FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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   Film Grain 13.0
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   Graphic Pen 13.0
   Halftone Pattern 13.0
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   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Pinch 13.0
   Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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   Polar Coordinates 13.0
   Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Poster Edges 13.0
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   Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0
   Shear 13.0
   Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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   Wind 13.0
   Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE

Camera Raw files not opening. I've updated the latest plug-in. I've uninstalled & re-installed photoshop. Could I have removed a necessary file when cleaning up programs?

I've installed bridge and they don't open in that. I cleaned up my programs and removed a bunch of unnecessary junk, could I have removed something I needed? The camera raw files are CR2 from a Canon D6.
I've spent far too much time trying to figure this out, so any suggestions are much appreciated.
Thanks!

Thanks, Barbara, that did the trick! I deleted the old file rather than renaming it. I was in fact trying to install 5.6.
Cheers,
Marcos

Canon 5D RAW files not opening in Photoshop CS3

Windows Vista Home Premium SP1.
Hey Ho!
I did a photoshoot at a friend's studio last week, using his Canon 5D as it was all set up with the lights etc etc.
He saved the files for me as RAW - *.CR2 - as I am used to using with my 450D. The only difference I can see is that his files are numbered like this:
_MG_1791.CR2
whereas mine would have an "I" at the front - like it would be:
IMG_1791.CR2
I cannot open his files in my Photoshop CS3 - I get the error "Cannot complete your request as it is not the right type of file" or similar. I have no problems opening my own CR2 files from my 450D.
I have searched this issue on the Adobe forums, as well as other photography forums, and they say to download the plugin update remove the old one and replace it with the new. I have tried following step-by-step, but I still can't get it to work.
If anyone has come across a similar problem, I would be greatful to hear what you did.
Thanks in advance.

I am trying the DNG converter again, and it seems to be converting this time - maybe I didn't do it right last time... I hope that CS3 will be able to read the DNG files - will let you know how it goes shortly!

Canon S90, PSE6, RAW files not opening

I've installed the latest RAW plug-in for PSE6, which alleges compatibility with the S90, but I still get the same error message that the file is not compatible when I try to open it, whether using the SD card slot on the laptop or directly connecting the camera. Have tried on an XP and a Win 7 machine, same result.
Any suggestions?
Big TIA.

Thanks, Barbara, that did the trick! I deleted the old file rather than renaming it. I was in fact trying to install 5.6.
Cheers,
Marcos

PSE 9 - RAW Files not opening

I have PSE 9. Just got a Canon 70d but PSE 9 wont open CR2 files to edit RAW images. Support pages states format supported is CS2, but i cant change the format of the cameras files, why has Adobe not supported the CR2 files for a Canon 70D

Every Canon camera has it's own version of CR2. The 70D requires Camera RAW 8.2 and for that you need PSE12. Your other options are:
Use the Canon camera supplied software to convert the files to TIF and open those in PSE9.
Use the free Adobe DNG Converter to convert your CR2 files to Adobe DNG RAW and open those in PSE9 = http://www.adobe.com/uk/products/photoshop/extend.displayTab2.html#downloads.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Cannon CR2 raw files not opening in Preview.

Just upgraded to Mountain Lion, and now my Cannon CR2 files are no longer opeing in Preview or QuickLook.
Opeing in Preview causes Preview to open, and the crash, and clearing the Preview prefrence files did not help.
Looking at the file in QuickLook reports "An error has occured with the previe of this document," and just shows the defualt Preview icon.
Has anyone else come accross this? I have an Rebel XTi, which has been supported since about 10.5 or so, and is listed by Apple as a supported camera and format, and it worked all the way up until installing 10.8 this moring.
Any suggestions would be helpful.

Well, my joke stands corrected by the Great Insider hisself.
The funny thing is that I think this particular support policy is good, yet here we find ourselves arguing. It would be rather nasty but for the DNG converter solution, which I DID mention, and which turns it around completely and makes Adobe the good guys.
-Noel

Why do multiple RAW files not open directly in editor after conversion?

when I process several images on ACR [in Elements 7, with ACR 5.4] instead of opening in editor, the screen reverts to Organizer with the processing file message across the thumbnails; if I open editor, the files are there. At one time it seemed as if more than one image would open; if I process only one image in ACR and click on open image, then it goes directly to Editor. Do I need to reset some thing - or?

How are you batch processing the camera files?
You can use File>Scripts>Image>Processor or File>Automate>Batch
Wiith batch if you check Suppress File Open Option dialogs, then the camera raw dialog won't open.
more info:
http://help.adobe.com/en_US/photoshop/cs/using/WSfd1234e1c4b69f30ea53e41001031ab64-7427a.h tml

I re-downloaded my Photoshop recently and Adobe Bridge no longer displays my Nikon NEF files and Camera Raw will not open them.

I re-downloaded my Photoshop recently and Adobe Bridge no longer displays my Nikon NEF files and Camera Raw will not open them. I get a message saying that Camera Raw does not support my camera type but it always has in the past. The bridge no longer shows the picture view of my NEF files. These are Nikon NEF files from the Nikon 5100 DSLR camera. How do I fix this?

I re-downloaded my Photoshop recently and Adobe Bridge no longer displays my Nikon NEF files and Camera Raw will not open them. I get a message saying that Camera Raw does not support my camera type but it always has in the past.
When you re-installed Photoshop, you also re-installed the version of Camera Raw which shipped with Photoshop - in other words you reverted to an older version of Camera Raw which does not support the D5100.
Camera Raw plug-in | Supported cameras
The D5100 was first supported in Camera Raw version 6.4.
In Photoshop, click Help > Updates to update Camera Raw.

My raw files wont open in pse8 or dng 6.4, why not?

hi all,
I've got a sony 580 and I cant get my raw files to open in either pse 8 or dng 6.4.
I've updated the camera raw plug-in to 6.2.0.29, which i understand does not have support for the 580.
But the troubleshoot says to try dng instead which does list the 580 in its supported cameras.
any ideas why it wont work.
incidentally i find it very sharp practice for adobe to not support a major manufacturers raw files in a piece of software that's really not that old. (even if its not the mosr recent version of pse). I would not have purchased it if i knew i would have to upgrade every time i changed the camera body i'm using

thanks for the reply noel,
the camera body and pse8 were purchased a couple of months apart, so not really intending to replace either anytime soon......
my issue with it not working is mainly frustration i guess.... having spent a lot of money on the camera i did hope that the industry leading photoediting software (albeit the cut-down version) would work with it without any problems. I'm very happy with pse's performance once i can actually open a file lol
When i go to the folder where i have the raw files stored and try to open with dng it doesn't show any files. (yes they are definitely in there, they can be seen fine in windows explorer, and picasa will quite happily open them)
the version of dng is 6.4.0.139
the source folder says ' no items match your search ' when i select it

Good afternoon ladies and gentlemen! My question concerns the impossibility to open RAW-files directly from the program Adobe Bridge. At the moment when you open a RAW-file from Adobe Bridge by double-clicking, RAW-file is opened only in Photoshop. In t

Good afternoon ladies and gentlemen!
My question concerns the impossibility to open RAW-files directly from the program Adobe Bridge. At the moment when you open a RAW-file from Adobe Bridge by double-clicking, RAW-file is opened only in Photoshop. In the settings Adobe Bridge - in "open RAW-files by double-clicking in Adobe Camera Raw» box is checked. When you try any changes in the settings Adobe Bridge system displays a message:
Bridge's parent application is not active. Bridge requires that a qualifying product has been launched at least once to enable this feature.
The entire line of Adobe products on my computer updated to the latest updates. Previously, a family of products Adobe Photoshop on your computer is not set. Computer - PC, Windows 7 Enterprises.

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I have a Nikon D600 and D800 and I shoot everything in Raw. I use Photoshop Elements 9 for processing but I have been unable to convert any RAW files to open in PSE. Says unable to parse the file. What does this mean and how do I fix it?

I have a Nikon D600 and D800 and I shoot everything in Raw. I use Photoshop Elements 9 for processing but I have been unable to convert any RAW files to open in PSE. Says unable to parse the file. What does this mean and how do I fix it?

Since pse 9 can only use up to camera raw 6.5 and the d600 needs at least 7.3 and the d800 needs at least 6.7, you can use the
8.6 adobe dng converter to convert those files to dng copies, which then pse 9 should open.
8.6 dng converter
windows
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.6
mac
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.6
Note:
If you have windows xp or vista or mac os x 10.6, then you'll need to use the 8.3 dng converter instead
windows
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.3
mac
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.3
how to use the dng converter
Camera Raw: How to use Adobe DNG Converter - YouTube
more info on supported cameras and camera raw plugins required
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications

RAW files not opening

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