Re-enable Microsoft Office Updates
How do I re-enable office 2010 updates when someone declined the updates after installation?
I've tried "get updates for other Microsoft products find out more" with no resolution.
AA
... when someone declined the updates after installation?
AA
Do you mean the recommended update and diagnostic settings was set to
Don't make changes when you first launch Office?
Please take a look at this article and see if the steps work for you. Change recommended update and diagnostic settings:
http://office.microsoft.com/en-us/support/change-recommended-update-and-diagnostic-settings-HA010369712.aspx
Also, please check if you are logged in as an administrator to the computer.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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http://www.microsoft.com/mac/support -
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~/Library/Caches/com.microsoft.browserfont.cache
~/Library/Preferences/Microsoft/Office Font Cache (11)
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HT2488 Automator workflow to check for Microsoft Office updates
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Microsoft Office update KB2760758 breaks multiline text properties field in custom content type
Last week SharePoint users have reported issue with multi-line field used in custom content type used in SharePoint 2010 document libraries.
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includes security and non-security updates that may be released between now and then. Every KB has a listing of the DLLs it replaces, so be diligent about checking each update's KB for this particular DLL.
Trevor Seward, MCC
Follow or contact me at...
  
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
Microsoft Office updates installation failures - conflict with Installer?
I have had this ongoing issue where all updates to MS Office (both 2008 and now 2011) fail to install. It makes no difference whether I use AutoUpdate or download them directly from the Microsoft/mac downloads site. The installer seems to encounter the same error -- something to do with the "quit_apps.app"? I don't have any other programs running when I try to install, and I've also tried installing after a Safe Boot, but to no avail. Any ideas would be appreciated.
Process: applet [401]
Path: /Volumes/Office 2011 14.0.1 Update/Office 2011 14.0.1 Update.mpkg/Contents/Packages/Office2011en_quit_14.0.1.incremental.pkg/Contents/Resources/quitapps.app/Contents/MacOS/applet
Identifier: applet
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: installd [382]
Date/Time: 2010-11-20 17:00:09.742 -0800
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000014
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00998da9 CFGetAllocator + 25
1 com.apple.CoreFoundation 0x0099e42a CFURLCopyAbsoluteURL + 26
2 com.apple.CoreFoundation 0x009bf2de _CFBundleCopyExecutableName + 222
3 com.apple.CoreFoundation 0x009c7e04 _CFBundleCopyExecutableURLInDirectoryWithAllocator + 1124
4 com.apple.CoreFoundation 0x009c798a CFBundleCopyExecutableURL + 58
5 com.apple.CoreFoundation 0x009f555e _CFBundleLoadExecutableAndReturnError + 62
6 com.apple.CoreFoundation 0x009f5511 CFBundleLoadExecutable + 33
7 com.apple.CoreFoundation 0x009f6189 CFBundleGetFunctionPointerForName + 57
8 ...ple.CoreServices.CarbonCore 0x002a000e cflookupLibraryEntry(rtFile*, short, RegisteredComponent*) + 464
9 ...ple.CoreServices.CarbonCore 0x0029fbda LoadComponent + 194
10 ...ple.CoreServices.CarbonCore 0x0029f9af OpenAComponent + 232
11 ...ple.CoreServices.CarbonCore 0x002a53f1 OpenComponent + 24
12 ...ple.CoreServices.CarbonCore 0x002a1876 CallComponent + 171
13 ...ple.CoreServices.CarbonCore 0x002a17c9 CallComponentDispatch + 29
14 ...ple.CoreServices.CarbonCore 0x0032fe31 CallComponentVersion + 37
15 ...ple.CoreServices.CarbonCore 0x002d0644 getComponentVersion(RegisteredComponent*) + 213
16 ...ple.CoreServices.CarbonCore 0x0029a1f9 DestroyOlder(RegisteredComponent*, long) + 153
17 ...ple.CoreServices.CarbonCore 0x00299cbc RegisterComponentResourcePtr + 709
18 ...ple.CoreServices.CarbonCore 0x002992a1 registerSystemComponents + 244
19 ...ple.CoreServices.CarbonCore 0x002990d1 FindNextComponentInternal(ComponentRecord*, ComponentDescription*, unsigned long) + 86
20 ...ple.CoreServices.CarbonCore 0x00299064 FindNextComponent + 61
21 ...ple.CoreServices.CarbonCore 0x002d1adc OpenADefaultComponent + 86
22 ...ple.CoreServices.CarbonCore 0x002d1b79 OpenDefaultComponent + 31
23 applet 0x00001f03 0x1000 + 3843
24 applet 0x00001e6a 0x1000 + 3690
25 applet 0x00001d85 0x1000 + 3461
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00033982 kevent + 10
1 libSystem.B.dylib 0x0003409c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x00033559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x000332fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x00032d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x00032bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x00032a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x00032fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x00032bc6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000000f ebx: 0x00998da1 ecx: 0x0000000f edx: 0x01806d90
edi: 0x00000000 esi: 0x0000000f ebp: 0xbfffe038 esp: 0xbfffe020
ss: 0x0000001f efl: 0x00010206 eip: 0x00998da9 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000014
Binary Images:
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0x6347000 - 0x638bff3 com.apple.coreui 2 (114) <E6096C79-94B0-730E-6070-3AE93B5678FE> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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0x67e5000 - 0x68c0feb com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x690b000 - 0x6a3afe3 com.apple.audio.toolbox.AudioToolbox 1.6.5 (1.6.5) <0A0F68E5-4806-DB51-764B-D97554B801AD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x6aa1000 - 0x6af1ff7 com.apple.framework.familycontrols 2.0.1 (2010) <B9762E20-543D-13B9-F6BF-E8585F04CA01> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x6b08000 - 0x6b1aff7 com.apple.MultitouchSupport.framework 207.10 (207.10) <E1A6F663-570B-CE54-0F8A-BBCCDECE3B42> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x6b27000 - 0x6b46ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x6b5d000 - 0x6b6bff7 com.apple.opengl 1.6.11 (1.6.11) <286D1BC4-4CD8-3CD4-F723-5C196FE15FE0> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x6bac000 - 0x6bcdfe7 com.apple.opencl 12.3 (12.3) <DEA600BF-4F54-66B5-DB2F-DC57FD518543> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x6d80000 - 0x6d84ff7 libGFXShared.dylib ??? (???) <C3A805C4-C0E5-B300-430A-7E811395CB8E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x6d89000 - 0x6d8aff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x6d8f000 - 0x6d8fff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
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0xfa100000 - 0xfa192fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylibHi,
try this: create a new user and login as that user and try again. Does it still crash? Then the problem is a system issue. If it works, then it's a problem in your normal user account.
Cheers. -
Microsoft Office Update Log -- Really quick question!
Hey,
I have an log file entitled, "MAU 1.1.2 Update Log" in my root hard drive folder.
Probably a dumb question, but can I delete that log safely, it just looks stupid sitting there not serving really any purpose right? Like it's only 16 KB but still, I just wanna get rid of it.
Should I be alright to delete it? It's just a log file.Yup!
The number leeds me to believe its from an old update. If you haven't done so you should download and install the 11.3.4 Office 2004 patch.
Get it from here:
Click Here -
How Can I correct the Microsoft Office Update?
Since this question is about a Microsoft product, you might have more luck getting suggestions if you ask in Microsoft's own forums.
Regards. -
Database daemon and SyncServicesAgent won't close during MS Office Update Install
While running Microsoft Office Updater I tried to close apps that were preventing the Installer from continuing. Two apps wouldn't close: Database Daemon and SyncServicesAgent. Out of desperation rather than knowledge I ran the Disk Utility and repaired permissions. BINGO! the Installer closed the errant apps and completed its task. What is going on? I read the same advice repeatedly in this forum that repairing permissions is a waste of time. Clearly not in this case I think.
A message to quit applications occurs in Office for Mac
If you see a message to "quit the following applications" while installing an update for Microsoft Office for Mac (See image) , click Continue, and then quit the applications listed in the message. To quit an application, click its name on the Apple menu bar, and then click Quit <application name> or press COMMAND Q. You can also quit an application if it has an icon in the Dock by pressing the CONTROL key, clicking the icon, and then clicking Quit.
You'll also have to turn off Sync Services in Outlook. To do this, start Outlook, click Outlook > Preferences, and then choose Sync Services under Other. Uncheck all boxes and then quit Outlook.
You should now be able to install the update for Office.
NOTE The message to quit applications may also appear if you're installing Microsoft Office for Mac. Follow the same steps to quit the applications before you install Office. -
MAC OS X updater and Office Update?
Hello everyone
I have MAC OS X TIGER and am about to install MS Office. I know that the MSN Messenger 4.0 is included and will work together with the Office Apps. But I also know that there is already version 5.1.1 available online. My question is: Will MAC OS X handle an update if I install 4.0 with the whole package or would I have to skip Messenger and download the new one afterwards? I am asking this because I think the Messenger will work better with Word etc. if it is installed right with these apps and updated later. But I am not sure wether and how these updates work and wether MAC OS X handles them or Office itself.
Thank you for your response!Hi Jerome
Microsoft Office Updater will handle the updates. Not Mac OSX. If it doesn't handle Messenger, you can still check for updates in Messenger manually. I don't think it would matter if you skipped on the initial download and just download the new version.
Tiger comes with iChat. I don't use Messenger, so I don't know if there are any advantages to having it over iChat. I don't really use iChat that much either, but I am able to converse with people using Messenger the same with no problems. You may want to explore that first. -
I was prompted to download a 2011 Microsoft Office update for my mac OS X 10.6.5. After the download a popup box appeared, saying, "Microsoft Outlook wants to use your confidential information stored in pop-server...etc...in your keychain" with the options of "Always Allow, Deny and Allow". I checked "Deny"; however, Microsoft won't take "no" for an answer and the same prompt continues to reappear incessantly though I continue to answer "Deny". It's annoying, intrusive and I want it to stop. Can anyone tell me how? Is the Apple Wizard there?
I have office X for mac and have lost my access code for my educational use copy. Is there any way to overcome this?
None that I know of. Either you have your original packaging, which contains the three keys the educational version comes with, or you don't.
From reports I've read, Office X does not run well on Snow Leopard. You'd be much better off purchasing the home version of Office 2011, if you must be compatible with other Office users. Otherwise, there's the free open source OpenOffice. -
Arial and Times New Roman disappearing in Microsoft Office following update?
After opening Microsoft Word following update to OS X Maverick on my 2012 15" Macbook Pro w/ retina, I noticed all my font in recent documents was gone, as if it was all turned white (it was not). Spell check still worked, the cursor blinked, but I couldn't see any words, even if I highlighted the text. I checked and did not have hidden text, etc. Times New Roman and Arial are really the only fonts I use, so it looked like Microsoft word was having an issue where it wouldn't display any text.
My IT department played around with it, reset my permissions, reinstalled Microsoft Office, to no avail, though I then realized that every font except Arial and TNR can display. If I open a document in those fonts, I can't see any text, but if I highlight it and change the font to something else, it all appears. I can also copy paste from Arial/TNR into another application and it displays. Arial and Times New Roman don't come up in the dropdown for fonts, either, even though they're enabled in Font Book. Both of those fonts will work in Adobe CS6, however.
I also noticed that all of the slide previews in PowerPoint, and most PowerPoint slides (except those that are only images), look blank—if there's a slide with a colored background and text on it (I'm not sure what font the text was in), the whole slide is totally white, no background.
I just ran FontNuke, to remove font caches, which made no difference. Any thoughts?Hi Rdk1528 -- did you ever get this issue resolved? I'm having the same problem with my brand-new Mac, new Office 2013... the issue seems to have migrated from copying over the content of my previous computer.
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Software Updates: Microsoft Office, Quicken, Macromedia Flash Player fail
Over the past three months or so I have been prompted to install updates of Microsoft office, Quiken for Mac and now yesterday Adobe Flash Player. In each instance I have been unsuccessful in installation due to the fact that the installation reaches 4 more components to be installed and remains continually searching Mac HD for files to update. Eventually I have to cancel and am unable to install the updates.
As this has happened now with three different applications, I suspect that each is looking for a common folder within Mac OSX to update which it can't find. Any ideas what might be missing?For Adobe Flash Player plugin, there should be three things in Macintosh HD/Library/Internet Plug-Ins/: Flash Player Enabler.plugin, Flash Player.plugin, and flashplayer.xpt. There is also a "Macromedia" folder in Users/Home/Library/Preferences/ I don't know if that is what you are looking for but those are things I have on my computer.
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I am not sure what to do about the following 3 third-party plugins. It appears that the Windows Presentation Foundation plugin "has a major security vulnerability that can be exploited by malicious websites as described in the Firefox Article "How to enable and disable Windows Presentation Foundation." It seems that the easiest way to deal with this plugin is to disable it via the add-ons manager. My question do the other two plugins pose security risks - should I disable them. I have tried to find additional information on all three plugins and cannot seem to ascertain whether they need to be updated or if, in fact, there are updates for these plugins. I am not sure if they are even compatible with Firefox, perhaps they been added to the Mozilla Add-ons block list. At any rate, any assistance would be greatly appreciated!
The three plugins in question are:
Microsoft Office 2003 Unkown ? Research Office plugin for Netscape Navigator plugin
Windows Presentation Foundation Unknown ? Research
(WPF) plugin for Mozilla Browsers plugin
Google Update Unknown ? Research
Google Update
Thank you in advance.
GAMKRTWCAhello, i have those plugins on my computer too but have always kept them disabled because i'm not exactly sure what functionality they offer - i have never encountered any site that would depend on them or would cause problems without them, so you can likely just disable them without any harm...
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