Re iPhone update download failure

I don't know how many times I've tried to download the latest update (l have an iPhone 4) and it fails each time giving error message 9006. When I look this up, it relates to security software, but I turned off my security software and it's still failing. Help???

Ok, discovered another firewall, PC Tools Firewall Plus, is up and running, but I can't find it to turn it off. When I search it gives me a link to my start menu, but that folder is empty, there is no other folder that I can find with this firewall in it, so how come it is running? Could that be stopping the download and how come it's never stopped any other downloads, like music, files from emails etc?

Similar Messages

  • IPhone OS Update download failure -3259

    I have been trying to download the latest OS for my iPhone using iTunes for the last 2 days.
    It always starts and estimates 2 hours.
    It always fails with error -3259
    It has made it to 127MB one time.
    I have updated iTunes, tried with and without firewall and antivirus, forwarded all ports in the router to my workstation........
    I am connected to a T1 and am not experiencing any service issues.
    There is no QOS running in the router.
    HELP??
    LOG:
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Dell Inc. OptiPlex GX620
    iTunes 10.2.1.1
    QuickTime 7.6.9
    FairPlay 1.11.16
    Apple Application Support 1.5
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.0.25
    Apple Mobile Device Driver 1.55.0.0
    Bonjour 2.0.4.0 (214.3)
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    iTunes Serial Number 0013A6800Fxxxxxx
    Current user is an administrator.
    The current local date and time is 2011-03-18 08:55:27.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    Intel(R) 82945G Express Chipset Family
    Intel(R) 82945G Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 10.2.1.1 is currently running.
    iTunesHelper 10.2.1.1 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {F75B9EE5-D985-4722-B187-64D34Bxxxxxx}
    Description: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
    IP Address: 10.0.1.25
    Subnet Mask: 255.255.255.0
    Default Gateway: 10.0.1.3
    DHCP Enabled: No
    DHCP Server: 255.255.255.255
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers: 209.235.160.2
    209.235.161.2
    4.2.2.2
    4.2.2.4
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-03-18 08:30:58.

    I guess the 9th or 10th time is a charm. I finally got it to download. First, I made sure that all other Wi-Fi devices connected to my router were closed, so that nothing else was drawing from the server. Next, I restarted my desktop and only opened itunes. It finally fully downloaded. Not sure if what I did was the reason, but it finally worked.

  • IPhone Update Software Failure

    Hi Folks,
    I am currently running iOS 4.3 on my iPhone 4. iOS 4.3.1 is available so I tried to update it, however once the 666Mb file has downloaded and iTunes starts to 'process' the file, iTunes displays an error advising my network connection has timed out and the whole process has failed.
    I have tried this on 3 different internet connections (yes, downloading the update file every time) and I am getting the same error. I keep getting prompts to update the software...if only it would let me!
    Any ideas on where to go or what to do?
    Thanks,
    DK

    I didn't know you had Kaspersky. Yes, that's the problem. It's a great product, but it can be overly protective. You should be able to configure it to allow the firmware update, but it might be easier just to disable it each time you update (which should only be a couple of times a year).

  • Iphone update download error

    I have been trying to update my iPhone 3G now for the umtieth time. It sometimes downloads up to 210 MB but the download never completes and instead iTunes reports: stopped (err = -3253). It also reports in a separate window: There was a problem dowloading the software for the iPhone (xxxx"s iPhone). The network connection was reset.
    This seems to happen when our satellite broadband slows down slightly which makes me think that iTunes/Mac OS X resets the connection far too soon. Very annoying! Is there anything I can do about this?
    Thanks

    Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software that is interfering with itunes attempts to contact Apple's servers. So, try disabling ALL security & firewall software.

  • TS3694 Iphone update download problem

    I am trying to update my i phone with the 7.1.1 I downloaded it but it will not complete, no error code.  Only says itunes could not backup because the backup is corrupt or not compatible with the iphone kgulla,  Any suggestions?

    Did you jailbreak the iPhone?

  • Sprout Workspace Update Download Failure

    In trying to update the Sprout Workspace software, I repeatedly receive a failure notice when attempting to download from the HP Support Website.  The update for the MS Office Plug-in worked fine.  Anyone else seeing this problem?  Fix or workaround?

    There was a short term issue with the update on the web page that has now been resolved. 
    Please try again either by running HP Support Assistant or manually downloading the update to your Desktop and installing it from there (Run as Administrator).  I checked the update today and it is working. 
    A new version is available for the Sprout Workspace application, 2014-12-17 , Version1.0.3.1143 A, 292.06M, sp70135. 

  • CC Update Download Failure

    I am running CC on Windows 7 Ulitmate 64-bit.
    It currently wants to update Illustrator, InDesign, Phototshop, and Dreamweaver but attempts to do that fail with:
    Update Failed
    Download Error.  Press Retry to try agina or contact customer support (49)
    Retrying results in the same error.
    I tried to remove and reinstall Dreamweaver, which kind of worked, but it fails with an error in an update patch.  Retrying takes me back to the above error.
    It doesn't seem to affect the operation of anything so far,

    You can try the direct download options following the directions listed at http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html.  You may want to look at temporarily disabling any active security software you have installed to see if that helps with the stability of your Internet connection.
    I would also recommend that you request your I.T. department review the Adobe Creative Cloud Service Access Documentation for IT section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.

  • Updates Download failure U43M1D204

    Unable to get current updates for Photoshop, Bridge and After Effects (Camera Raw?) due to "Update Failed" message with error code. Was able to re-install Photoshop, but got a message that "Patch Failed" and it is apparently related to the update problem. Any news on this?

    Still same issue ??
    try downloading update manually and try to install :
    http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRaw8-8.0/9.0.592/setup.dmg?P ID=2159997
    This worked and CC Updater now shows no updates outstanding. Can the renaming of the folders remain as I changed them. Also what did we do different, that Atul Saini's manual download link did not fix?

  • Iphone update download times out, has anyone else had this problem?

    I was prompted through iTunes for a new iOS update (6.1) and have tried downloading 5 times now (both ways - just download, and also download and install).  However, the download seems to time out.  Is there a known way around this?

    My "brute force" method finally worked - on the 8th attempt at downloading, I finally got the whole file and all is now well.  "Keep trying" is not a very elegant solution, but it did work (each time I downloaded I did get further along before receiving the time out error code - so it was trending toward a solution).

  • 3.0 update download error -5000

    My wife has purchased the 3.0 update but all attempts to download retrieve a 0.4kB file and error -5000.
    Similar problems are reported elsewhere but not this particular error number -5000. She has tried over several days so it is not likely to be a server problem. There do not seem to be any other network problems and I have ensured firewalls are off and no virus /blocking software is running.
    In case it is relevant, we share the iTunes music folder and she only has read access to that. I changed it to read/write access in case iTunes was trying to store the download there but that made no difference.
    Has anyone found a resolution to the update download failures?

    This really sounds like a network or server error. Having the write access to that directory turned off was also a likely contributor. The actual update file is over 200 MB. If you haven't deleted (and emptied the trash as well) that file, do so before you try the download again. You also might want to repair permissions as well as switching permissions in the middle of something may have created a problem.
    If you are the admin on the system, why don't you download it under your sign in. I'd be curious to see if you have problems.

  • How can I update contacts in iphone, without downloading email addy's?

    Is there a way for me to update my contacts on my iphone, without downloading a bunch of emails from my computer that I will never use through my phone?
    Thanks for any info!

    Do you mean, can you use the Contacts App without the e-mail App downloading e-mails at the same time?

  • I cannot update my iphone the iphone update will download completely i then recieve an error message that my network settings are incorrect or my network has timed out and to try again later. i have tried 3 different networks

    please help i cannot update my iphone . i am running itunes 10.5 and this updated and installed fine.
    the iphone update will download all 774 mb but each time the download finishes i recieve the same error message.
    this says that the network settings were incorrect or the network timed out please try again later.
    i have tried using 3 different internet networks and the connection have been fine.

    I've been getting timed out for 2 days now, what finally worked for me was not plugging the phone into the computer and just doing the update through my wifi, worked perfectly, took less than 15 minutes

  • How do I prevent my iphone from downloading my entire email address book from my computer when I do my "updates" .  My contact list is transfered to my iphone and then I have the laborous task of manuely deleting the unwanted unnecessary "contacts" now.

    How do I prevent my iphone from downloading my entire computer email address book when I "update" my phone by plugging it into my computer and do the update procedure.  I am having my phone "contacts" swamped with the entire contacts in my email on my computer and then I am having to manually delete them each time I update my phone...? thanks for any assistance on this...mm

    Thank you for your rapid...excellent answer!!  I feel abit foolish...but I am in a learning process and you are a wise teacher! thanks...mm

  • I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss

    I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss
    how do I find the file and replace it or install it?

    I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
    When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
    How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
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  • I synced my iphone before downloading newest update and now I've lost my purchased ringtones.  How do I retrive them?

    I synced my Iphone before downloading the newest update and lost all my purchased ringtones.  How do I get them back and what do I do differently next time so it doesn't happen again?

    I'm having the same problem.  Mine do not show up in the purchased apps.  It seems like I had this problem before with a different upgrade & was able to resolve it by emailing the question to Apple directly.  Now I can't seem to find how to do that on their website or if it's even an option.  I guess we're just supposed to solve these problems ourselves.

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