Re : my iphone is locked,

hi my iphone is locked and i forgut my apple id and the passward please
help me
please please please
<Personal Information Edited by Host>

You will need to follow the steps in this support document. http://support.apple.com/kb/ht1212

Similar Messages

  • I would like to know which carrier my iPhone is locked to

    Hello Apple support,
    After many attemps to contact you I landed here, so here is my question.
    I recently bought an iPhone 4 over the internet which was locked and not yet activated.
    Therefor I need to find out which carrier my iPhone is locked to so I can finally start using this thing, I will not provide my IMEI number in public for security reasons.
    So is it possible to check my Carrier lock status by my IMEI / serial number? Because I think it is AT&T yet I am not sure, and I can't check it because I live in Belgium where I cannot get a hold of an AT&T sim card. The owner told me it was a dutch phone so it had to be locked with T-Mobile yet they don't seem to recognize the IMEI. The model number is MC318LL LL is coded for America as I seem to have heard.
    Please do help me because I have made MANY attempts finding this out!
    Many thanks in advance,
    Jan

    This is a user to user help forum only.
    This cannot be determined by users with the info provided, and I'm not sure if Apple would give you this info over the phone if you called AppleCare in the U.S. - for security and privacy reasons.
    You need to get this info from the seller. If the seller is unable to give you this info or the correct info, return it to the seller for payment credit and purchase an iPhone in your country from an official retailer and you will have less problems or no problems including not having to hack the iPhone to unlock it which removes all the built-in security making it insecure as with an Android phone.

  • Hi I bought a new iPhone 4 with iOS 6.1.3 installed. When I connected it to itunes for the first time to activate it iTunes asked me to enter the password for an account that the iPhone is locked with what shall I do? PLease help

    Hello everybody
    I bought a new iPhone 4 with iOS 6.1.3 installed. When I connected it to itunes for the first time to activate it iTunes asked me to enter the password for an account that the iPhone is locked to like if the device was used before what shall I do? PLease reply soon

    I can't do that because the device was purchased from United Arab Emirates and I got it as a gift in Syria but the problem is that there is not even a single apple store in Syria so is there another way to fix that, I googled it and was told to jailbreak the device whitch I did and than hacktivated it but the problem is the device doesn't connect to any network and only shows "no service" and the battery draining too fast so is there any other way to fix this issue

  • HT201342 my iphone is lock with icloud i want to open it please help me?

    بلدي 5S IPHON هي قفل بعد البرنامج يمكنك مساعدتي لفتحه من فضلك؟

    If you have just purchased the iPhone second hand and it is asking for the password to an Apple id that is not yours ,then the iPhone is locked to the original owner and only they can release it
    You will have to contact them
    Read this carefully it explains why you cannot use the iPhone
    Find My iPhone Activation Lock - Apple Support

  • Is there a factory unlock that I can buy to unlock an IPhone  5c locked to Sprint

    Please help. I bought an IPhone 5c locked to Sprint from an eBay seller. It was only slightly discounted so not cheap! My daughter searched in eBay and we paid with her birthday money.
    I thought any phone could be unlocked as did not think eBay would allow anyone to sell a phone that could not be unlocked.
    I took the phone to my local shop but they say only Sprint can unlock the phone. The seller claims the phone can be unlocked and says there are plenty of websites that offer this service. He says he has had many phones unlocked and I should not have any problems. He won't help in any way as says it is my responsibility to get the phone unlocked.
    Sprint have confirmed the phone was previously on contract and the account was of good standing and if I provide the last known telephone number they will unlock it. I would prefer to do this or pay a reputable company to unlock the phone.
    The ebay seller says he bought the phone brand new from a USA website And it was never on a contract.
    He claims he "used the phone" but decided to stick to Samsung' hence the reason for selling it.
    I suspect the seller bought the phone, could not get it unlocked and has conned me.
    When the  seller said he had been using the phone I assumed he had used it while working in the USA. He now claims when he says he used the phone that he only used it on wifi In the UK.
    Sprint say I should ask for a refund if the seller cannot/will not provide the last known phone number.
    I have asked for a refund and eBay have supported the seller saying I am not entitled to a refund as they say the item is as described.
    I have looked on-line and I can see all the reputable companies offer an unlock service for almost every network except Sprint.
    There are a very few companies claiming they can unlock the phone but I  fear they are all scam sites as when you call no-one answers. They say to call and they will answer any questions Before placing your order. There are many bad reviews and there is not one review from anyone who has had a Sprint IPhone 5c unlocked.
    Help. I always expected to pay for the phone to be unlocked, I am not expecting a free service but just want advice on where to go to get the phone unlocked legally and safely With a reputable company.

    Sorry, but unlocking can only be done by the provider, if this is supported by the provider.
    If the provider does not offer unlocking the device, you'll have to sell it again, it can't be used with another SIM card.
    iPhone: About unlocking

  • My iphone is locked to an icloud account that I have lost the login details to. How can I change it to my current account set up on my PC?

    Can someone help that doesn't want £25 to do so?

    Hello Applehateruk,
    Thank you for the question.  It sounds like your iPhone is locked using Activation Lock:
    With iOS 7, Find My iPhone includes a new feature called Activation Lock, which makes it more difficult for anyone else to use or sell your iPhone, iPad, or iPod touch if you ever lose it. It starts working the moment you turn on Find My iPhone in iOS 7. With Activation Lock, your Apple ID and password will be required before anyone can:
    Turn off Find My iPhone on your device
    Erase your device
    Reactivate and use your device
    This can help you keep your device secure, even if it is in the wrong hands, and can improve your chances of recovering it. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. All you need to do is keep Find My iPhone turned on, and remember your Apple ID and password.
    If you have forgotten the password to your Apple ID, you will need to reset the password for your Apple ID:
    What if I forget my Apple ID password?
    If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity. Once your password has been reset, it will work normally with Find My iPhone and Activation Lock.
    If you forget your password and cannot reset it, you will lose access to your Apple ID and may be unable to use or reactivate your device. To help prevent this, visit My Apple ID periodically to review and update your account information.
    You can find more information about Activation Lock in the following article:
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My iPhone is locked due to setting up a passcode after loading new version 7. I have tried to reset but keep getting turn of "find my iphone". I can't get into the phone to turn this off. What do I do now?

    My iPhone is locked due to setting up a passcode after loading new version 7. I have tried to reset but keep getting turn of "find my iphone". I can't get into the phone to turn this off. What do I do now?

    Try this - http://support.apple.com/kb/ht1212 - also you can sign into www.icloud.com and remote erase the phone
    recovery mode restore as descibed in HT1808 might be  your last resort though

  • Please help me know to which carrier my iPhone is locked to! All possible details provided.

    My 16GB Black iPhone Model number: MC318LL; IMEI: 012657005583409 Now I want to know to which CARRIER my iPhone is locked! As per the model number I found my iPhone was purchased in Singapore. Please help me out. Thank you in advance.

    There is no way to tell based on the information you provided.
    According to this page: http://support.apple.com/kb/ht1937
    ALL iPhones (the 4 at least) sold through authorized channels in Singapore are unlocked. If you got it on the gray market, as opposed to from one of the three authorized carriers or directly from Apple, and you're getting an "unsupported SIM" message, then you got taken for a ride.

  • My personal iPhone is locked by carrier AT & T and I want to use a carrier unlock tim Brazil, what do I do?

    My personal iPhone is locked by carrier AT & T and I want to use a carrier unlock tim Brazil, what do I do?

    You will have to unlock it throught AT&T: https://www.att.com/deviceunlock/client/en_US/termsAndCondition

  • IPhone is locked on Connect To iTunes screen.

    Extremly frustrating, I was just simply updating my phone to the new OS, and suddenly comes up with an error message, and me in my all infinite wisdom, ignore it and continued. And boom, iPhone 4 locked curretly on the Connect To iTunes. I don't know if the iPhone is being sarcastic and trolling me, since it's not even reconsied on the computer at all, not even as a connected device, Comes up with the USB sound..but nothing is showing. Yes, I've reset it, held down the power button, held down the home button, connected it on and off, switched USB cables, powered it up, reset iTunes, checked if the Apple Mobile was current, reset that, tried to update that, reset computer once again, tried to reset it again, held down the home button while connected for another 30 minutes..and nothing!! Fuming so hard now. I doubt i'd get a new one, and I booked a callback which will cost me a mint most likely and probably wont even fix it.
    Sigh
    Any tips guys? Sorry for the rant. It's just really upsetting.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 &amp; above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • My iphone 4 lock screen/power button is not working, nothing spilled on it and not dropped, any idea why the button won't work?

    My iphone 4 lock screen/power button just stopped working.  nothing spilled on it and not been dropped.  Any idea why it stopped working?

    Kat Goddess wrote:
    Any idea why it stopped working?
    I have no idea why it stopped working.  But why it failed does not matter.
    Take it to an Apple Store or Authorized Apple Repair Center and have it assessed and see what it would take to get it working.

  • I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?

    I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?

    You cannot return to previous state. The update re-locked the iPhone
    to the original carrier. You must contact the original carrier to see if
    they offer unlocking and if you qualify.
    What does it say when you look at Settings=>General=>Carrier?
    Be advised that if your iPhone had previously been hacked/modified/
    jailbroken to work with other than original carrier, it may be impossible
    for the original carrier to unlock it properly.

  • TS1363 my iphone is locked and i need to delete every thing on it, and reinstall

    my iphone is locked and i need to delete every thing on it, and reinstall. how do i do it?

    You can restore the phone.
    Turn the phone off.
    Once the phone is off, hold the home button and don't let go.
    Press the power button while still holding the home button.
    You should see 'Connect to Itunes' on the screen.
    Connect to iTunes to Restore the phone

  • After Installing firmware my Iphone is locked.. Help me please.

    Hi All,
    I've downloaded Itune free version & connected my Iphone to my PC (Windows XP SP 2) & its shows only camera as other drive. After that i've tried to copy my Itune playlist to Iphone but nothing has happened. The Itune is showing that
    there is a new version of Iphone software which is about 160 MB, & i downloaded & its installed automatically to Iphone now I don't know if it is firmware or anything alse.
    After that i've decided to register my iphone & I've insercted my AT&T SIM card (although in India there is no AT & T service) i've subscribe the monthly plan for AT & T service & filled the other info., but now it asked me to fill the Credit Card details & othe info for Itune store, & i definetly don't want to purchase the Itune songs & ringtones, so i stopped the regd. process.
    Then the problem creates, my Iphone gets locked & now its showing only the Itune Icone & the Cable Icon & on that its showing my IMEI & ICCID number... so what is ICCID number? now i can't access my Iphone, no welcome screens, no
    other Icons... just the below slider icon for emergency calls... nothing else. Also I've removed the AT & T SIM & put my regular SIM but it won;t worked. I'm really upset with Iphone... Can any one help me to unlock my Iphone?
    Regards
    Sandeep

    No one is having solution? Iphone Team? where are you??????

  • HT1212 my iphone is locked and said it needs to be conected to itunes what do i do?

    my iphone is locked and said it needs to be conected to itunes what do i do?

    Restore the iphone.
    Read the article you linked

  • Hi, My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??

    Hi,
    My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??

    While connected to iTunes, try...
    http://support.apple.com/kb/HT1808

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