Re: My Macbook 2009 model was recently upgraded with a new hard drive and upgraded to Mountain Lion OS. I am battling to retrieve all my photos that were ''saved'' in iCloud. Can someone help?

Re: My Macbook 2009 model was recently upgraded with a new hard drive and upgraded to Mountain Lion OS. I am battling to retrieve all my photos that were ''saved'' in iCloud. Can someone help?

If you are trying to recover photo stream photos, they are only held in iCloud for 30 days.  All you would be able ro recover is photo stream photos from the last 30 days.
If you have an iOS device that still has the photo stream photos one it, you can save them to the camera roll by opening the my photo stream album, tapping Edit, tap the photos, tap Share, tap Save to Camera Roll.  Once in the camera roll, they can be imported to iPhoto on your Mac as explained here: http://support.apple.com/kb/HT4083.

Similar Messages

  • My Macbook 2009 model was recently upgraded with a new hard drive and upgraded to Mountain Lion OS. I am battling to retrieve all my photos that were ''saved'' in iCloud. Can someone help?

    My Macbook 2009 model was recently upgraded with a new hard drive and upgraded to Mountain Lion OS. I am battling to retrieve all my photos that were ''saved'' in iCloud. Can someone help?

    While we all have MacBooks in this forum most of us don’t use iCloud. There's an iCloud Support Community where everybody uses iCloud. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/icloud/icloud_on_my_mac

  • I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help?

    I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help? FYI: I have been using boot camp with windows 7 and started getting a kernal_data_Page_error and it would reboot windows, i was trying to do a chkdsk on the next reboot, but thats when i started getting this issue. I have put in a new hard drive and went from 2 gigs to 4. I can not get the computer to do anything, even the monitor does not show anything now????

    Prep your new drive:
    Drive Preparation
    1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs,) then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    After formatting has completed quit DU and return to the installer. Install OS X.

  • IPhoto events and pictures missing from iPhoto after restoring new hard drive and upgrade to iLife11

    My iPhoto events and pictures are ALL missing from my iPhoto Library after I tried restoring my programs on a new hard drive AND upgrading to iLife11!  Over the last few months, I upgraded my 2008 Macbook Pro's hard drive from a 250 GB to a 500 GB hard drive and since then have been manually installing and restoring programs and software.  I decided to do things manually because I had problems with doing Time Machine backups/restores in the past, so before I upgraded the drive, I manually saved everything to a Western Digital MyStudio 1 TB hard drive that I had just for the purposes of a second back up.  Anyway, I tried importing the pictures onto the new library, but couldn't find the hard copies at first, so that didn't work.  I then tried deleting the iPhoto Library that came with new operating system, then copying my old backup onto the new hard drive...that didn't work either.  However, when I right clicked on the iPhoto Library icon on my external hard drive (the original) and clicked on "show package contents," the folder not only contained the originals, but they were still organized by year and event just as I had them originally! 
    So, then I thought "why don't I try just importing the pictures directly into the new iPhoto Library!"
    I tested it out, and sure enough, it worked!  I then tried importing an entire folder (which, was actually the name of the event), and again it worked!  So, I literally clicked and dragged my entire 2007-2009 library of pictures (which was about 35 GB) back into my iPhoto Library!  AND, this only took about 30 minutes to download, enough time for me to write this post and the following instructions to Recap: 
              1. Open your new iPhoto Library
              2. Go to wherever your ORIGINAL iPhoto Library is saved/backed up, then Right-click (or Control click) on the iPhoto icon 
              3. Click on "Show Package Contents"
              4. Go to the folder called "Originals" or "Master"
              5. Click and drag everything INSIDE the folder (not the folder itself) to your new iPhoto Library
              6. DO NOT try Importing from inside iPhoto!  For some reaseon, iPhoto can't see these images, but I promise, they're there! 
    I assume this could work on other iLife programs, but luckily I have MobileMe and my iCalendar updated itself, though I did have to do some tweeking...
    Hope this helps other people out, GOOD LUCK! 

    I'm re-posting the answer to this problem so I can show it has been answered: 
    Open your new iPhoto Library 
    Go to wherever your ORIGINAL iPhoto Library is saved/backed up, then Right-click (or Control click) on the iPhoto icon
    Click on "Show Package Contents"
    Go to the folder called "Originals" or "Master"
    Click and drag everything INSIDE the folder (not the folder itself) to your new iPhoto Library
    DO NOT try Importing from inside iPhoto!  For some reason, iPhoto can't see these images, but I promise, they're there!
              GOOD LUCK!!!

  • Playlists Missing After Install New Hard Drive and Upgrade to Win 7

    My computer needed a new hard drive and I upgraded from Win Vista Home Premium to Windows 7 Home Premium.
    I am trying to get my Playlists back for my iTunes in my "Administrator" user account, after reinstalling iTunes and putting my music libraries back onto my computer.
    (I had installed 32-bit Win7 OS myself, computer worked OK for about 1 day, then would not boot up; I took computer to shop, they said I needed new Hard Drive, and I gave them my new Win7 OS computer disks)
    I am confused over whether I have 32-bit OS or 64-bit OS. They recommended installing 32-bit OS, I agreed, and believed that I had 32-bit OS installed; however, Computer / System Properties state "System type: 64-bit Operating System"
    Prior to my installing Win7, I backed up the following onto my Western Digital "My Passport Essential Portable Hard Drive:"
    ("My Administrative Account"): Users / Owner / My Music
    and
    ("My User Account"): Users / Yank / My Music
    My "Administrative" and "User" user accounts contain different songs in iTunes.
    If helpful, I could describe what is in each of these 2 backed-up music folders.
    To get started, I copied both my "Owner" and "Yank" user folders in the C: User folder; however now I have "Owner," "Yank," and "Yank.Owner-Toshiba" folders in the C: User folder. I think I did this by creating a new Yank user account by creating a new account, not by my copying a folder into C: User folder. The Owner folder has a picture of a lock on the folder icon.
    Because I had trouble merging My Music folders in the Owner folder, and I was confused, I copied everything that was in the Owner folder into a new folder in the Owner folder, "NEW OWNER FOLDER." I also copied my Owner Music folder into several places in my Users / Owner folder.
    I also ended up changing the "iTunes Media folder location" several times, using iTunes "Edit / Preferences / Advanced tab / change "iTunes Media folder location". When I chose "Reset," it shows "C:\Users\Owner\NEW OWNER FOLDER\Music\iTunes\iTunes Media"
    I've also played around with "Edit / Preferences / Advanced tab / 'Keep iTunes Media folder organized' "
    When I open my iTunes, I have no playlists.
    However, when I went to my "Yank" user account and opened iTunes for the first time, the playlists associated with that account were visible.
    How do I get my playlists back on my Administrative Account, which is my main song collection and had many, many playlists?
    Thank you.

    YAY!
    I didn't try shift-start of iTunes, but I DID GET MY PLAYLISTS BACK BY FOLLOWING YOUR OTHER ADVICE:
    I went to my external hard drive, went to my backup at Users / Owner / My Music / iTunes / and searched for library.itl
    Four files with that name were found, with different dates.
    I chose the most recent, dated just a few days before I made my backup to the external hard drive.
    I copied it to my computer's hard drive into the following location:
    C:\Users\Owner\NEW OWNER FOLDER\Music\iTunes
    which overwrote the file which was located there.
    When I opened iTunes, ALL MY WONDERFUL PLAYLISTS WERE THERE!
    THANK YOU SO MUCH FOR SOLVING THIS FOR ME!
    CAN YOU IMAGINE HOW DISAPPOINTED I FELT WHEN I BELIEVED THAT I HAD LOST ALL OF THE PLAYLISTS WHICH I HAD CREATED OVER THE YEARS? Many of my playlists were composed of whole albums whose songs I had added to iTunes.
    THANK YOU AGAIN SO MUCH!

  • We had to intall a new hard drive and upgraded to Windows 8.1.  We can see all our music on I-tunes but when we try to sync the gen 5 nano our new music (since upgrade to 8.1) does not end up on the i-pod.  Any ideas.

    We recently installed Window 8.1 and now our new music does not sync to our i-pod nano.  Any ideas?
    We have tried both a generation 5 Nano and new Nano.

    Hey Terrible Teddy,
    Thanks for the question. I understand you are experiencing issues with the iTunes library on your PC. To begin, I see that you recently installed a new hard drive. Did you happen to copy over files from the previous hard drive? If not, I suspect that the iTunes library is no longer locally stored, and what you are seeing is your iTunes in the Cloud purchases.
    Do the tracks have a download icon that looks like this?:
    If so, you’ll want to download these purchases as they are not locally stored on your computer:
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    After doing so, go ahead and attempt to sync your iPod once more.
    Additional Information:
    iTunes 11 for Windows: Symbols used in iTunes
    http://support.apple.com/kb/PH12306
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    Thanks,
    Matt M.

  • Help with installing new hard drive and transferring data?

    I have a MacBook Pro 13-inch mid 2009 that is running OS X version 10.6.8. The hard drive is full and I have a new one I'd like to install, but I am awfly intimidated. I'm hoping that someone could shed some light on kindergarten-style step-by-step instructions on how to make the switch. I'm mostly concerned about the data transfer part. I've found a handy video about physically installing the drive, so I think I'll be ok there.
    Here are the items I have in preperation for the switch:
    • 1.0 TB Hitachi Travelstar 7200RPM Hard Drive
    • Portable bus-powered USB 3.0 storage solution (to turn my old hard drive into an external hard drive)
    • Tools including a small phillips screwdriver and some Torx Screwdrivers
    • Time Machine Extermal Hard Drive with all of my backups
    Here are some things I have read that I find to be confusing
    • Some suggest I should transfer my data from the old hard drive to new new one BEFORE I install the new one. (I'm not sure how that works.)
    • Some suggest upgrading to the latest OS X before transferring any data. (Would that be Mavericks? I haven't upgraded to that yet. Is that necissary?)
    • Some suggest that I will need the MacBook Pro's installation disk to make the switch. (I don't know where that disk is. Do I really need it?)
    If anyone can clarify any of the above issues that I've listed as confusing, that would be great. Also, if anyone can help me figure out what steps to do first, second, third, etc., that would be great.
    Thanks!

    Also,
    Will I need the install disks for the Adobe Creative Suite and Microsoft office when I put in the new hard drive?

  • '09 MacBook Pro won't start up after installing new hard drive and restoring from an external hard drive.

    I am in the process of replacing my hard drive and have run into a problem. I reinstalled OSX 10.6.3 using a DVD I bought off Amazon. That went well and I then restored my hard drive using an external and Time Machine.
    After that, things still looked good but I couldn't log in to my user (and access my MacBook) because my password wasn't working even though my hint was correct. Yes, I am POSITIVE my password was correct; I even tried a couple other passwords to humor myself. I then gave up and decided to restart the computer.
    Now my MacBook won't start up at all. It goes o a gray screen with a still loading symbol for a couple minutes and then goes to a solid light blue screen. I've tried starting up while holding command+R and I tied holding just command and neither worked.
    Did I install the wrong OSX because I didn't use the same DVD that came with the laptop? Is there something wrong with my hard drive already?
    Please help =[

    You probably bought the wrong RAM that has different pin assignments, so it won't fit in the slot. Return it.
    I bought 4GB Memory online for my MacBook, so I could get it to run twice as fast.
    Doubling the memory does not make your computer run twice as fast.

  • I downloaded Mountain Lion, but now I don't see all my notes that were in my mail. Where can I find them?

    i downloaded Mountain lion, but now i can't access all the info that was in my notes. Where can I locate them?

    Refer to this post and see if it helps: https://discussions.apple.com/message/19099058#19099058

  • I up graded my mac mini with a new hard drive and now need ios 10.9 how do i down load it so i can put it back on the mac

    how do i get the ios 10.9 so i can put it back on the new hard drive

    If the Mac mini shipped with 10.6.8 or earlier, install Mac OS X 10.6, update it to 10.6.8, open the Mac App Store, and download 10.9.
    If the Mac mini shipped with 10.7 or newer, connect it to the Internet, restart it with the Command and R keys held down, and install an OS. If this isn't 10.9, open the Mac App Store and download it from there.
    (98457)

  • Instagram folder in Camera Roll (iOS 8.1.2 on iPhone 5S) - how can I recover ALL the photos that were saved there?

    Hello everyone,
    I'm trying to get back the larger photos saved by Instagram on my phone since I started using IG (the "save original photo" option). I want to print the photos, and the ones I get by downloading from Instagram are too small...
    It automatically saves them, but it does not keep them. Now the folder contains just one photo, from 2 days ago - and I cannot understand how many can be kept and for how long; and/or how can I set this up to keep all of them.
    Do you have any idea about this, any suggestion? I googled it, but nothing comes up...
    Thanks!

    Good question for instagram since you're using a 3rd party software.
    You can also look at your instagram settings when you open the app.

  • How can I wipe my hard drive and clean install Mountain Lion?

    Hi I have a 21.5 inch mid 2011 iMac running Mountain Lion, I want to wipe my hard drive and clean install Mountain Lion. I dont want all my stuff back, just photos and music, the rest I'll reinstall my self. I also dont have a exteranl harddrive. only two USB's one 2 GB and the other 8 GB. How do I do this? And I dont want to pay for mountain lion again. Thanks!

    I made my partition and am currently reinstalling mountain lion to put on my flash drive. I'm using Lion disk maker 2 thats compatible with mountain lion. I'm doing it right, correct?

  • HT203167 i recently had to wipe my hard drive to upgrade os. now i can't find my music. how do i get it back?

    I recently had to wipe my hard drive to upgrade os. Now i have no music in my itunes library. How do I get the music back?

    If you have lost your previously purchased iTunes data, you can Download Past Purchases - http://support.apple.com/kb/HT2519.
    If for any reason you can't do the above -  Contact the iTunes Store - http://www.apple.com/support/itunes/contact/.  At the bottom left, you will see a "contact support" link.  Just select it, then select "iTunes Store", and the select "purchases, Billing and Redemption".   Follow the on screen instructions.
    They will recommend in the future, you back up your data, but usually grant a one time "re-grant" of all your purchases.
    Music that was not purchased from the iTunes store, would need to be re-import into iTunes from the discs.

  • HT1657 I have rented some movies and have them in itunes. I want to move them to my iphone but don't know how can someone help?

    I have rented some movies and have them in itunes. I want to move them to my iphone but don't know how can someone help?

    http://support.apple.com/kb/HT1390
    Regards.

  • I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?

    I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?

    Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
    Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
    Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
    This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
    Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
    Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
    The rest of the data can be restored from the backup you made.
    Restoring: http://support.apple.com/kb/HT1414
    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

Maybe you are looking for