Re: Office 365 account 60 minutes

I'm having the same issue! I do not share my account but I have never seen my 60 minutes....

mariavanthienen wrote:
I'm having the same issue! I do not share my account but I have never seen my 60 minutes....
Hello and welcome to the Skype Community.
You have an entirely different issue. ALWAYS start your own topic please.
Your World minutes for Office 365 60 mins 1 month Subscription is already installed on your account and is available for you to use.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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    Have had the same problem for one year and no answer yet. I am able to use the credits on the computer but not on the android telephone or the Ipad which are the 2 items I have with me. Seems someone has not really thought this through. It should be that when you log in to your Skype then everything follows with it and you do not need to think about all this crap! I see that I am not alone and that feels good but really why can microsoft/Skype fix this- today I use Lync and that is one step to the side of Skype. Input export of contacts sucks! Mordern world - not so modern!
    cricketsamya wrote:
    Hello,
    I have purchased a Windows tablet which has Office 365 subscrption including skype 60 minutes.
    I live in Germany. 
    I could not see these free minutes under Services and Products in my Microsoft account.
    The FAQ for the tablet says:
    The basic prerequisite for using the Skype minutes included in your Office 365 Personal package is that your Office package has been activated (see Operating instructions). Once you have activated your Office package, proceed as follows:
    a) Go to http://office.microsoft.com/ and click or tap “My account” in the top-right area.
    b) On the following page, sign in with the Microsoft account that you linked to your SurfTab wintron tablet when setting it up (it is extremely important that you sign in with the same Microsoft account that is linked on the SurfTab!)
    c) An overview of your Microsoft account opens. In the “Services and products” section, under “Skype”, click or tap “Activate your Skype world minutes”.
    d) On the following page, you can choose whether to create a new Skype account or link an existing Skype account with your Microsoft account (in order to use the free 60 minutes on your existing account). Select the desired option and click or tap “Create Skype account” (to create a new account) or “Activate” (to link your existing Skype account).
    But I dont have that option.!
    Please help!
    Thanks.

  • Office 365 subscription - 60 minutes

    Hello Dear,
    i have subscripe office 365 purchased since 7 months and i don't see my 60 minutes in my skype account [e-mail removed for privacy and security]
    please advise
    Regards
    Mohamed Nour

    i have one skype account connected to my office 365 subscription and never work since first subscription day. in my office account i can see : 'Your Skype minutes are active. Visit your Skype account', in my skype account i can see :
    Microsoft account
    [e-mail removed for privacy and security]
    Skype Name
    n48_______
    so i have one account for microsoft 365 and one skype account linked together and no active minutes...

  • Re: Office 365 subscription - 60 minutes not inclu...

    I have a similar issue: I have a 'personal' MS account and a 'business' one with the same e-mail address. The business one is coupled to my Skype account to have the free minutes, but I can't get to them. Please help.

    Have had the same problem for one year and no answer yet. I am able to use the credits on the computer but not on the android telephone or the Ipad which are the 2 items I have with me. Seems someone has not really thought this through. It should be that when you log in to your Skype then everything follows with it and you do not need to think about all this crap! I see that I am not alone and that feels good but really why can microsoft/Skype fix this- today I use Lync and that is one step to the side of Skype. Input export of contacts sucks! Mordern world - not so modern!
    cricketsamya wrote:
    Hello,
    I have purchased a Windows tablet which has Office 365 subscrption including skype 60 minutes.
    I live in Germany. 
    I could not see these free minutes under Services and Products in my Microsoft account.
    The FAQ for the tablet says:
    The basic prerequisite for using the Skype minutes included in your Office 365 Personal package is that your Office package has been activated (see Operating instructions). Once you have activated your Office package, proceed as follows:
    a) Go to http://office.microsoft.com/ and click or tap “My account” in the top-right area.
    b) On the following page, sign in with the Microsoft account that you linked to your SurfTab wintron tablet when setting it up (it is extremely important that you sign in with the same Microsoft account that is linked on the SurfTab!)
    c) An overview of your Microsoft account opens. In the “Services and products” section, under “Skype”, click or tap “Activate your Skype world minutes”.
    d) On the following page, you can choose whether to create a new Skype account or link an existing Skype account with your Microsoft account (in order to use the free 60 minutes on your existing account). Select the desired option and click or tap “Create Skype account” (to create a new account) or “Activate” (to link your existing Skype account).
    But I dont have that option.!
    Please help!
    Thanks.

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